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Summary of reviewsKer Urquiza Hotel enjoys an impressive reputation among guests, primarily due to its excellent location and high standard of service. Situated in the heart of Villa Urquiza, the hotel offers outstanding connectivity with easy access to the subway and Urquiza train stations. This makes travel around Buenos Aires convenient, allowing guests to explore the city effortlessly while also enjoying a serene and safe neighborhood filled with restaurants, shops and ice cream parlors. The quiet, peaceful setting is particularly appreciated for both leisure and business travelers.
The breakfast at Ker Urquiza Hotel is another key highlight with many guests praising the variety and quality of the food. Fresh pastries, fruits and a wide range of options make for a superb start to the day. While some note a limited variety on weekdays or suggest improvements in hot and vegan options, the overall consensus deems the breakfast delicious and satisfying, further enhanced by friendly service and cleanliness.
Rooms at the hotel receive positive feedback for their spaciousness, comfort and cleanliness. Well-maintained and equipped with amenities like microwaves and electric kettles, many rooms offer a comfortable retreat with modern decor and soundproofing. However, room experiences can vary with some smaller or in need of updating. Despite occasional issues with ventilation or lighting, the overall comfort and cleanliness of the rooms contribute positively to the stay.
Cleanliness is a particular strength of Ker Urquiza Hotel. Guests frequently commend the meticulous upkeep of rooms and facilities, alongside the professionalism and attentiveness of the cleaning staff. While minor oversights are occasionally mentioned, the overall sentiment affirms a high standard of cleanliness throughout the hotel.
The hotel staff earns consistent praise for their friendliness and helpfulness. Guests highlight the warm welcome and exceptional service from the reception desk and other staff members. The attentiveness in addressing issues promptly and the willingness to assist contribute significantly to a positive guest experience.
In terms of amenities, the beds at Ker Urquiza Hotel are often described as very comfortable, ensuring a good night's sleep. High-quality bedding and linens add to the comfort, although a few guests found the beds either too hard or showing signs of wear. Nevertheless, the majority of reviews point to a restful and cozy sleep experience.
The only notable area for improvement is the Wi-Fi service, which many guests found problematic. Issues with weak signals or unreliable connectivity were commonly reported, indicating a need for enhancement. However, this did not significantly detract from the overall positive experience at the hotel.
As a three-star establishment, Ker Urquiza Hotel meets and often exceeds expectations. The combination of excellent location, comfortable rooms, high cleanliness standards and friendly staff makes it a commendable choice for travelers. Despite certain areas needing improvement, such as Wi-Fi and some room details, the hotel remains a highly satisfactory option that offers good value and a pleasant stay in Buenos Aires.
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