Villa Susanna Degli Ulivi - Resort & Spa is a serene retreat beautifully situated between the stunning regions of Marche and Abruzzo, offering breathtaking views of both the sea and mountains. This enviable location provides a tranquil escape with easy access to nearby attractions while remaining a quiet haven for relaxation. The resort's proximity to the sea, just a short drive away, is enhanced by luxurious amenities such as a spacious terrace and a picturesque pool, making it an ideal spot for those seeking solitude combined with convenience.
Guests are consistently impressed with the breakfast at the resort, which offers a generous and varied menu with both sweet and savory options. The quality of the products, particularly the delicious croissants and exceptional service from the friendly barista, enhances the overall breakfast experience, especially when enjoyed on a terrace with scenic views. Although there are occasional mentions of inconsistencies, the breakfast is largely celebrated for its abundance and quality.
Dining at the resort presents a generally positive experience, thanks to the delicious food prepared with high-quality ingredients. While some guests note limited menu options and issues with availability, many appreciate the affordability and caliber of the meals, with standout dishes leaving a lasting impression. Despite mixed opinions on certain aspects, the culinary experience is often regarded as one of the finest in Italy.
The resort offers spacious and modern rooms that are well-maintained, providing guests with spectacular views from balconies and terraces. While some minor issues with room amenities and cleanliness are noted, the resort's overall comfort and elegant design, combined with the friendly staff, make for a relaxing and enjoyable stay.
Cleanliness throughout the resort is generally praised, with well-maintained environments both inside and out. While isolated concerns about room cleanliness and occasional insects are mentioned, the pool area stands out for its meticulous upkeep. The immaculate surroundings contribute to a serene atmosphere, further enhanced by panoramic views.
The staff at Villa Susanna Degli Ulivi earn high praise for their attentiveness and professionalism, noted for being friendly, cooperative, and responsive. Special appreciation is given to the reception team for effectively resolving issues and ensuring guests' needs are met. Their politeness and helpful nature create a welcoming environment that significantly enhances the guest experience.
The pool area is another strong point, offering a tranquil escape amidst lush greenery with stunning sea views. Despite occasional concerns about accessibility, maintenance, and external visitors, the overall pool experience is positive, with clean facilities and a relaxing ambiance adding to the charm of this picturesque retreat.
Grand Hotel Excelsior presents an appealing blend of location, amenities, and service, consistently receiving praise from visitors seeking a relaxing retreat. Its prime seaside position in San Benedetto offers direct access to a private beach, complemented by an exquisite palm promenade and scenic seafront walks. The hotel's beachfront location is enhanced by well-maintained pools, rooftop spa, and secure parking facilities, making it a top choice for vacationers aiming to unwind with picturesque views and beachside serenity.
The hotel’s breakfast receives commendation for its rich and diverse array of options, despite some suggestions for greater variety. Dinners are generally satisfying, with delicious offerings and professional service. While the simplicity of the menu occasionally draws mixed reviews, the overall dining experience is positively acknowledged, with a call for more local flavors.
Rooms at the Grand Hotel Excelsior are highlighted for their spaciousness and stunning sea views, contributing to a serene atmosphere. However, some critiques point to the need for modernization, particularly regarding decor and bathroom facilities. Cleanliness is a notable strength, maintained through attentive service and expansive communal areas, despite the hotel's vintage look.
The staff consistently earn high marks for their warmth and professionalism, making guests feel genuinely welcomed. Their dedicated service across various sectors of the hotel, including the spa, restaurant, and reception, amplifies the overall guest experience.
The well-equipped rooftop spa, admired for its breathtaking views and diverse wellness offerings, stands out as a significant highlight, alongside meticulously kept pool areas surrounded by serene gardens. The private beach, offering exceptional service with complimentary amenities, enriches the beachfront experience.
Despite mixed opinions on the bedding and calls for renovation to meet contemporary standards, guests value the overall blend of relaxation and character, suggesting that Grand Hotel Excelsior is an excellent choice for those seeking a scenic and comfortable beachside getaway with attentive service.
Smeraldo Suites & Spa garners high praise for its exceptional beachfront location on the Adriatic coast, offering stunning sea views, easy beach access and a serene ambiance. The hotel structure is modern and beautifully maintained with spacious rooms that often feature balconies, enhancing the overall guest experience.
The breakfast at the hotel is widely appreciated for its rich variety, taste and inclusion of both sweet and savory options. Guests particularly enjoy the homemade cakes, fresh local products and vegan choices. However, some feel the selection could be broader and that the quality of some items needs to meet a four-star standard more consistently.
Regarding dinner, the on-site restaurant’s limited hours and lack of takeaway options somewhat restrict dining flexibility. Nonetheless, the ambiance is grand and spacious, promising a pleasant evening meal experience.
The rooms are a highlight, being described as beautiful, modern and spacious with excellent amenities. Many rooms offer stunning sea views and features like well-equipped kitchenettes, large bathrooms and cozy furnishings. Impeccable cleanliness and comfort are consistently emphasized in guest feedback.
Cleanliness across the hotel is impeccable, supported by thorough housekeeping and a well-managed environment. The well-furnished interiors and pristine conditions contribute to a highly comfortable stay.
Staff at Smeraldo Suites & Spa are often described as friendly, welcoming and professional. The reception team stands out for their warmth and efficiency, while housekeeping and bartenders are praised for their diligence and courteous service. Though there are occasional reports of unfriendly interactions, these are rare exceptions.
WiFi experiences vary with some guests praising the service and others highlighting issues with connectivity and ease of use. Despite being free, WiFi reliability remains a point for improvement.
The spa is another major attraction with its comprehensive and beautiful facilities, friendly staff and reasonable prices. Guests particularly enjoy the rooftop pool with scenic views, although some noted minor issues with excessive chlorine, noise and overcrowding.
The gym, though small, is well-equipped and functional, adding to the overall wellness offerings. However, some guests find the operating hours might need extension for early workouts.
The pool areas are well-maintained and appreciated for their design and ambiance. Guests enjoy multiple pool options, including the scenic rooftop terrace pool. A few drawbacks include limited pool hours and sometimes shaded pool areas due to construction.
The beachfront access is a definite advantage with beautiful, secure beach areas and stunning views. Although the close proximity of beach umbrellas and additional fees for private beach access are noted as minor drawbacks, the overall experience remains highly positive.
Parking options are convenient and secure with covered, secure parking and charging stations for electric vehicles. While the parking service is not free and considered somewhat expensive by some guests, its convenience and security are highlighted as positives.
In summary, Smeraldo Suites & Spa excels in offering a luxurious and serene seaside retreat with its outstanding location, modern amenities, cleanliness and attentive staff. Minor areas of improvement do exist, but the overall guest experience remains overwhelmingly positive, making it a top choice for travelers seeking relaxation and comfort.