4-Star HotelSummary of reviews related to the '4 Star' categoryMariano IV Palace Hotel is often described in guest reviews as falling short of its four-star rating. Several guests noted that the decor and furniture are outdated and there are issues with cleanliness, such as sheets with holes and rooms that many felt were quite dirty. Bathroom facilities and products were also found lacking for a hotel of this purported caliber.
While some reviews mentioned that the hotel's structure and appearance somewhat align with the image of a four-star establishment, many feel that both the service and amenities provided do not meet the standard you'd expect from such a rating. Breakfast, although receiving occasional compliments for being excellent, generally seemed insufficient and underwhelming for the expectations tied to a four-star hotel. The experience was not helped by instances of rough cleaning practices and limited bathroom products.
However, guests did highlight a few positives. The location of Mariano IV Palace Hotel is frequently praised and there were remarks about a good quality/price ratio. Nevertheless, the consensus leans heavily towards recommending that this hotel reassesses its four-star claim in order to align more accurately with guest expectations and regional standards.
Show moreRead review summaries for all categories
