3-Star HotelThis 3-star hotel offers a refreshed design and concept, offering 54 rooms. It features a restaurant, bar, meeting rooms, and facilities for disabled guests. Customer reviews highlight good service and breakfast.
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Summary of reviews related to the '3 Star' categoryCampanile NATURE - Marne La Vallée - Chelles offers its guests a mixed experience with a blend of positive feedback and areas needing improvement. Visitors frequently mention the hotel's good value for money, highlighting a commendable level of service that aligns well with the price point. However, there are notable concerns regarding the facilities and ambiance which suggest the potential for improvements.
Guests have expressed dissatisfaction with the lack of air conditioning, which is considered unacceptable for a hotel professing to be of three-star quality. Room size also falls short of expectations typically associated with a three-star rating with many finding them uncomfortably small. Additionally, the price point is seen by some as a bit steep for what is offered.
Noise levels are a recurring issue, as guests often experience disturbances from neighboring rooms, affecting their overall comfort and sleep quality. The smell within the hotel has also been criticized with some comparing it to an unpleasant, old tobacco scent reminiscent of hotels from the 1980s, suggesting a need for better ventilation and odor management.
While it provides certain amenities and a reasonable service level, there are areas where Campanile NATURE - Marne La Vallée - Chelles could significantly improve to better meet guest expectations and enhance the overall experience.
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