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Summary of reviewsHotel Aréna is favorably located with easy access to public transportation and key amenities. The hotel is nestled in a central yet tranquil area, allowing guests to enjoy a blend of city convenience and natural beauty. Guests praise the beautiful views of the ice rink and nearby castle ruins and the availability of on-site parking adds to the convenience.
Breakfast at Hotel Aréna receives positive reviews, noted for its rich, buffet-style offerings that cater to diverse tastes with a variety of cold and warm dishes. The experience of dining on a terrace with a mountain view is particularly appreciated. Although some describe the breakfast as basic, the overall sentiment is satisfaction with the freshness and quality of the food.
Dinner at the hotel also garners praise with guests enjoying the good range and quality of the cuisine. The staff's willingness to accommodate late diners enhances the positive dining experience, despite occasional critiques on specific dishes.
The rooms at Hotel Aréna are spacious, exceptionally clean and well-maintained. Guests highlight the welcoming and relaxing atmosphere of the rooms, which, though simple in design, are equipped with thoughtful amenities. Some issues such as noise, lack of air conditioning and occasional hot water shortages were noted, but these did not overshadow the overall positive impressions of room cleanliness and space.
The cleanliness of the hotel is consistently praised with many guests describing the rooms and overall accommodation as spotless and immaculate.
The staff at Hotel Aréna are repeatedly commended for their friendliness, helpfulness and superb service. Their accommodating nature and proactive approach significantly contribute to the positive guest experience.
Opinions on the beds are mixed with many guests finding them comfortable, while others criticize the mattresses for being too firm. The firmness of the beds remains a notable characteristic that may affect some guests' comfort levels.
Overall, Hotel Aréna offers a well-rounded experience with its excellent location, satisfying dining options, clean and spacious rooms and exceptional staff service, making it a favored choice for many travelers.
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