InfoSummary of reviewsGooderson Natal Spa Hot Springs Resort garners positive reviews from guests, particularly in several key areas. The breakfast offering consistently impresses visitors with its quality, variety and freshness. Guests appreciate the chef's willingness to accommodate dietary requests, contributing to an outstanding breakfast experience overall. While the dinner experience receives mixed reviews regarding consistency, many still find the meals enjoyable, noting a reasonable variety and good overall quality.
Rooms at the resort are spacious and clean, often featuring balconies with pleasant views. Guests value the convenience provided by cooking facilities and interleading family room options. However, some suggest that the bathrooms could benefit from refurbishment to enhance comfort further. Cleanliness receives high marks, particularly for room maintenance and the well-kept pools. The resort's dedicated cleaning staff often receive commendations for their exceptional service, even though some areas of the property show signs of aging and could use additional upkeep.
The resort staff are frequently lauded for their friendliness, attentiveness and professionalism. Guests note the staff's exceptional communication and willingness to go above and beyond, significantly enhancing the overall experience. The spa facilities are another highlight with guests enjoying the hot springs, jacuzzi and hydro pool. The spa staff's friendly and accommodating nature further adds to the positive atmosphere.
Pool facilities at the resort are also highly praised with both hot and cold pools available to suit all preferences. The hot spring pool, in particular, stands out as a favorite. Guests appreciate the clean and well-maintained swimming areas with heated pools adding to the overall enjoyment.
In summary, Gooderson Natal Spa Hot Springs Resort offers a memorable stay with its outstanding breakfast, commendable spa and pool facilities, spacious and clean rooms and exceptional staff. Minor improvements in food consistency and property maintenance would enhance the experience even further. Show more
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InfoSummary of reviewsGooderson Leisure Natal Spa Self Catering and Timeshare Resort is highly regarded for its serene and peaceful location, situated away from the hustle and bustle of town amidst exceptional natural beauty. The tranquil environment and natural hot springs create an ideal setting for relaxation and quality family time. The resort's spacious grounds allow ample space for children to play and the welcoming staff contribute positively to the overall experience.
Guests have mixed opinions on the dining experiences. Breakfast is often praised for its quality and friendly service, despite some criticisms regarding its cost and occasional lack of variety during low occupancy periods. Dinner experiences vary with many appreciating the good value and exceptional service, though some noted a limited and expensive menu, particularly for those with specific dietary restrictions.
Accommodation feedback is similarly varied. Many guests find the self-catering chalets clean, comfortable and family-friendly, while others report issues with maintenance, cleanliness and outdated facilities. These inconsistencies suggest a need for improved upkeep and better customer service in some areas to ensure a uniformly positive experience.
Cleanliness is generally well-regarded with many guests praising the resort for its neat and orderly facilities. However, specific issues such as stained carpets and dirty swimming pools were noted, calling for more meticulous attention in some areas.
The staff receive largely positive feedback for their friendly and helpful nature, although occasional instances of unfriendliness were reported. The majority of guests commend the staff's accommodating and welcoming demeanor, which adds to the resort's appeal.
The pool facilities are a highlight with guests especially enjoying the hot and cold pools and the naturally heated pools are a major attraction. While there were some remarks about maintenance needing improvement, the overall sentiment towards the pool facilities is overwhelmingly positive.
The resort is particularly well-suited for families, offering a variety of activities such as pony rides, quad biking and spa treatments, ensuring entertainment for both children and adults. This extensive range of activities, combined with the peaceful setting, makes it an ideal destination for family fun and relaxation.
Overall, Gooderson Leisure Natal Spa Self Catering and Timeshare Resort is cherished for its tranquil location, friendly staff and extensive family-friendly facilities, though some areas require improvements to enhance the consistency and quality of the guest experience. Show more
InfoSummary of reviewsShonalanga Lodge is highly regarded for providing a delightful guest experience, with particular praise for its excellent breakfast offerings and exceptional service. Nestled in a charming location, the lodge's morning spread is often highlighted as the pinnacle of many stays, praised for its delicious variety and attention to dietary needs. Guests enjoy starting their day with a tasty breakfast served by friendly staff, which sets a positive tone for their stay.
The rooms at Shonalanga Lodge are noted for their comfort and cleanliness. Guests frequently highlight the spacious and inviting nature of the accommodations, which meet modern expectations. While occasional mentions of outdated features and inconsistent bathroom setups exist, recent renovations have significantly improved comfort levels. The lodge consistently maintains high standards of cleanliness, ensuring that guests find the rooms and bathrooms spotless.
A standout aspect of Shonalanga Lodge is its exceptional customer service. The staff receive high commendations for their friendliness, politeness, and responsiveness, from the front desk to the kitchen team. This dedication to hospitality contributes to a warm, welcoming atmosphere that guests appreciate.
The comfort of Shonalanga Lodge's beds is another notable feature, enhanced by fresh, quality linen. Although there are some comments about the beds' size and noise, the overall sleep experience is positive and complemented by the lodge's relaxing environment.
In summary, Shonalanga Lodge excels in delivering a satisfying hospitality experience, combining excellent food, clean and comfortable accommodations, and outstanding service, making it a preferred choice for travelers. Show more
InfoSummary of reviewsPresidents Boutique Lodge by Ilawu is highly regarded by guests for offering a welcoming and comfortable retreat in an exceptional central location. Its proximity to local attractions and amenities makes it an ideal choice for those looking to explore the city, while its tranquil atmosphere allows for relaxation and escape from the bustle. The lodge's grounds are noted for being clean and beautiful, providing a serene environment enhanced by ample parking and security.
Breakfast at the lodge is consistently praised for being delicious and diverse, with a variety of healthy options to suit different tastes. The attentive staff adds to the positive dining experience, making breakfast a highlight of many guests' visits despite occasional desires for improvement in some areas.
The rooms deliver a delightful experience characterized by comfort and style. Guests frequently commend the large, clean spaces, many featuring beautiful antique touches, and benefit from air conditioning for added comfort. Beds are universally praised for their comfort, contributing to restful nights for both individual travelers and families. Overall, the rooms are appreciated for their neatness and cleanliness, with guest satisfaction high despite occasional minor issues.
Cleanliness is a standout feature throughout the lodge, earning consistent praise for its high standards, modern ambiance, and maintenance. The property's immaculate condition contributes greatly to its welcoming atmosphere, complemented by the accommodating and friendly staff who are often highlighted for their exceptional professionalism and warmth. The staff's dedication to guest satisfaction is a defining attribute of the lodge, although reviews note room for occasional improvement.
The pool area is another positive aspect of the lodge, described as clean and inviting, with the addition of a pool house providing extra comfort. While there may be inconsistencies in its availability, the pool remains a favored aspect of the stay.
Beds are highly satisfactory, with guests appreciating the comfort and quality of the bedding, contributing to a restful sleeping experience. The lodge provides a blend of comfort and tranquility, ensuring guests leave with a memorable and positive experience. Show more
