Olympica Hotel is a highly regarded choice for travelers looking to combine the tranquility of nature with the convenience of city amenities. Situated amidst picturesque pine forests and offering stunning mountain views, the hotel provides a peaceful setting perfect for relaxation, while still being conveniently close to attractions such as Mega Center, Esentai Mall, and the Botanical Garden. This unique blend of serenity and accessibility makes the location a standout feature appreciated by guests.
The hotel further enhances its appeal with a satisfying breakfast experience, offering a variety of homemade options like cottage cheese, orange jam, and scrambled eggs, despite occasional concerns about limited diversity and presentation. Dinner at Olympica Hotel is a delightful journey of tasty homemade food that impressively balances quality and affordability. Guests enjoy the economical pricing for hearty portions that make dining pleasurable.
Rooms at Olympica Hotel receive praise for their cleanliness and comfort, with a cozy atmosphere and attractive decor complemented by useful amenities and scenic balcony views. Though compact due to the hotel’s Soviet-era roots, the accommodations are well-maintained, and the cleanliness is consistently highlighted. Some minor inconveniences, like hard mattresses and sound insulation, are noted but do not overshadow the overall quality of the stay.
The hotel's luxurious outdoor pool emerges as a welcome retreat, offering refreshing swims in clean, heated waters with comprehensive facilities like lounge chairs and changing rooms. This amenity, combined with the charming natural environment, further enhances the relaxation experience for guests.
Olympica Hotel's staff is frequently lauded for their friendliness and professionalism, often going above and beyond to assist guests, making for memorable visits. With polite and attentive service, the team contributes significantly to the positive experiences shared by those who stay at the hotel.
While the hotel’s beds receive mixed reviews due to their firmness and design, they remain satisfactorily clean and comfortable for many guests. Overall, Olympica Hotel offers a serene and welcoming environment ideal for visitors seeking a harmonious blend of nature and city access, underscored by excellent service and superior cleanliness.
Alpen Ville offers a tranquil and picturesque setting, consistently praised for its location amidst beautiful natural surroundings. Nestled closer to the mountains, the hotel provides a serene sanctuary ideal for relaxation and outdoor activities, with plenty of greenery and clean air. Despite being slightly off-center, it's well-connected to the city, making it an accessible retreat for those looking to escape urban life while maintaining convenience.
Guests appreciate the charming and cozy rooms, often highlighting their spaciousness and cleanliness. The unique architecture adds to the hotel's allure, providing a castle-like charm amid pine landscapes. However, some rooms could use updates in design and furniture, and a few practical issues, such as shared bathroom facilities and conditions of mattresses, warrant attention.
The Alpen Ville staff are frequently commended for their warmth and professionalism, significantly enhancing the guest experience. Their friendly and responsive nature, coupled with efforts to accommodate special requests, leaves a positive impression on visitors.
The hotel's breakfast offers a satisfactory experience for many, providing a hearty start to the day. While some guests note the meal as simple or repetitive, it generally meets expectations typical of similar establishments. However, there are occasional criticisms regarding limited selections and service issues, indicating room for improvement.
Alpen Ville's cleanliness is a notable feature, with guests appreciating the regular housekeeping and the overall tidy environment. Although there are minor areas that could benefit from a more thorough cleaning routine, the hotel's pleasant ambiance remains intact.
One of the delightful amenities is the heated outdoor pool, which is particularly popular with families. It adds a touch of leisure and luxury, though accessibility and occasional cleanliness issues are noted by some guests.
Additionally, the hotel is family-friendly, with comfortable room setups and a lively atmosphere. However, some logistical challenges in breakfast arrangements and room amenities indicate areas for enhancement.
Wi-Fi connectivity poses challenges, with some guests experiencing weak internet performance, suggesting opportunities for improvement in this area. Similarly, the comfort of beds receives mixed feedback, suggesting that guests may have varied experiences based on room types and personal preference.
Overall, Alpen Ville offers a serene and beautiful setting, enhanced by attentive service and ample space, making it a welcoming choice for relaxation and family visits while leaving room for minor improvements in certain areas.
Sacvoyage Hotel, nestled in a quiet residential area, is highly regarded for its serene and convenient location. Guests appreciate its proximity to key sites like the Atakent exhibition complex and Mega, all within walking distance. The hotel’s tranquil environment allows for restful nights with minimal disturbance from traffic noise. While slightly distant from the city center, it offers easy access to taxi services, making it an intentional choice for travelers attending events near EXPO. The atmosphere is complemented by excellent cleanliness and a cozy, welcoming environment, bolstered by friendly and helpful staff.
Guests frequently praise the breakfast, describing it as delicious with a wide variety and clean preparations starting at 7 AM. Positive feedback acknowledges its quality despite noted areas for improvement, such as the monotonous offerings and sporadic instances of greasy dishes. Critics suggest an expansion of options and better organization. Nevertheless, breakfast at Sacvoyage Hotel remains a largely pleasant experience for most guests.
The rooms are consistently highlighted for their cleanliness, spaciousness and comfort, providing a restful retreat. Praise is given for the quality of building materials and comfortable mattresses with staff, particularly juniors, noted for their politeness and helpfulness. Some reviews mention minor drawbacks like inadequate lighting, occasional noise issues and the need for better sound insulation. However, these issues do not overshadow the overall positive impression of the rooms.
Cleanliness stands out as a strong suit of Sacvoyage Hotel. Guests frequently commend the well-kept premises, spotless common areas and consistent cleaning efforts, contributing to a cozy and comfortable ambiance. While some inconsistencies are noted, such as delays in housekeeping or occasional lapses in supply, the overall satisfaction with cleanliness remains high. The reception staff receives particular praise for their friendliness and attentiveness, enhancing guest satisfaction.
The staff at Sacvoyage Hotel are a cornerstone of the positive experience, defined by their friendliness and helpfulness. Guests frequently commend individuals like Gulnur at the front desk for their kindness and accommodating nature. Despite some isolated negative remarks, the consistent dedication and professionalism of the staff significantly contribute to guest comfort and satisfaction.
However, internet connectivity at Sacvoyage Hotel is a notable weak point. Guests have experienced issues ranging from unreliable connections to total absence of Wi-Fi in certain areas. The common sentiment is that the Wi-Fi needs substantial improvement to meet basic guest expectations.
Beds at the hotel receive a mix of feedback. Many guests appreciate the good quality linen and generally comfortable mattresses, including orthopedic options. However, some guests noted old and uncomfortable mattresses along with worn and faded bedding. Despite these issues, beds are generally viewed favorably, though sleep quality can be affected by thin walls and poor sound insulation.
In summary, Sacvoyage Hotel is highly valued for its tranquil and convenient location, clean and comfortable rooms and exceptionally friendly staff, offering a solid choice for travelers seeking a peaceful and pleasant stay. Despite minor drawbacks in breakfast variety and internet connectivity, it remains a popular destination for those prioritizing cleanliness, comfort and excellent service.
Sadu Hotel Almaty, a member of Radisson Individuals, offers a notable stay with its exceptional location and modern amenities. Tucked away in a tranquil area of Almaty, the hotel provides stunning mountain views and easy access to ski slopes and a sports complex. Its proximity to Esentai Mall and a selection of upscale shops and cafes ensures both convenience and entertainment for guests. The hotel's stylish and clean environment, complemented by a vibrant outdoor area with a pool, enhances its appeal as a serene retreat.
While the breakfast offerings have received mixed feedback, with a selection that includes tasty fruits and engaging restaurant ambiance, there are suggestions for improvement in terms of variety and organization. Dinner at the hotel garners praise for its delicious cuisine and room service convenience, though there is room for improvement in maintaining consistent service standards.
Rooms at the hotel are celebrated for their modern elegance and comfort, featuring panoramic windows and soundproofing that enhance the guest experience. While there have been occasional concerns regarding room temperature and cleaning, the attentive staff swiftly address these issues, ensuring a relaxed stay. The overall cleanliness of the hotel is commendable, despite minor areas needing attention.
The staff at Sadu Hotel are frequently highlighted for their professionalism and friendliness, with personalized gestures contributing to positive guest experiences. The Ethno Spa Söp within the hotel is a standout facility, earning accolades for its luxurious atmosphere and outstanding services. The outdoor pool is another highlight, praised for its cleanliness and inviting setting, although it may have limited operation at times.
Overall, guests find the beds comfortable, although some may not prefer the mattress softness or pillow firmness. Sadu Hotel Almaty successfully strikes a balance between urban convenience and mountain serenity, making it an appealing choice for visitors seeking both leisure and adventure in Almaty.
Best Western Plus Atakent Park Hotel in Almaty receives numerous positive reviews, primarily due to its advantageous location, delicious breakfast and exceptional staff. Guests frequently appreciate the hotel's prime position near landmarks such as Atakent Mall, the botanical garden and Almaty Exhibition Center, making it highly convenient for both leisure and business travelers. The surrounding area brims with shops, restaurants and public transport options, while the hotel's peaceful setting and mountain views offer a relaxing atmosphere.
The breakfast at the hotel is often highlighted as a standout feature, praised for its extensive and varied selection that includes pastries, fresh fruit and national dishes. The presentation and quality of food pair well with the polite and responsive staff, enhancing the overall dining experience.
The rooms provide a blend of comfort and functionality, though they are noted to be slightly outdated. Guests value the cleanliness, spaciousness and amenities like kettles, slippers and bathrobes but suggest that updates and improvements, especially in soundproofing and furniture, would be beneficial.
Cleanliness across the hotel receives favorable reviews with housekeeping maintaining high standards in room hygiene. However, minor issues such as outdated bathtubs and occasional lapses in thoroughness are mentioned.
Staff at Best Western Plus Atakent Park Hotel are consistently described as friendly, kind and helpful, contributing to a welcoming atmosphere. Reception staff, in particular, are praised for their attentiveness and quick check-ins.
The hotel's Wi-Fi service presents a mixed experience; while adequate for basic online activities, it sometimes suffers from slow speeds and instability.
Regarding the beds, feedback is generally positive with many appreciating their comfort. However, some guests experienced discomfort due to harder mattresses or old springs.
Despite some areas needing refurbishment, the hotel generally provides a good value for money with amenities and services aligning well for a four-star establishment. Particularly well-suited for business travelers attending events at the nearby exhibition center, the hotel offers quick check-ins, comfortable accommodations and necessary business facilities.
In summary, Best Western Plus Atakent Park Hotel is highly recommended for its location, breakfast, cleanliness and friendly staff, making it a solid choice for both business and leisure travelers.
The Ritz-Carlton, Almaty is a luxury hotel located in a convenient and picturesque location with spectacular views of the city and mountains. Guests enjoy the hotel's impressive breakfast spread, spacious and stylish rooms and top-notch cleaning services. The staff is friendly and professional, resolving issues quickly. The spa offers excellent services despite some minor setbacks. Overall, the hotel is exceptional and amazing with some guests noting it as one of the best hotels in the world. It is held to high international standards, providing a safe and welcoming experience for guests.
Park Dedeman Almaty is highly regarded by guests for its exceptional location and overall positive experience. Situated in the heart of Almaty, the hotel offers convenient access to local attractions, shopping malls, and key sites such as the Expo Center and Attakent. Its quiet surroundings provide a perfect balance for relaxation, while the stunning mountain views from the 9th-floor restaurant enhance the appeal. The hotel’s modern design and new building contribute to a comfortable stay, with clean and cozy rooms that are frequently praised by visitors.
Breakfast at the hotel is generally well-received, offering a tasty and varied selection with a convenient self-service format. The rooftop venue creates a unique breakfast experience with a delightful atmosphere. Although some guests note minor inconsistencies, the meals, often featuring a Turkish flair, are largely enjoyed. The cleanliness of both the dining area and the hotel as a whole is frequently highlighted, supported by diligent and helpful cleaning staff. Their efforts ensure a pristine environment, complemented by modern amenities and quiet surroundings, making Park Dedeman Almaty a preferred choice for travelers desiring a serene yet centrally located hotel experience.
The hotel staff receives commendation for their friendliness, helpfulness, and attentiveness. Guests mention specific staff members for their exceptional service, while the overall sentiment reflects good training and a positive attitude. Organizational efforts, particularly during iftar and sahur, enhance the guest experience, showcasing the staff’s dedication. While there are occasional mentions of less enthusiastic reception, these are overshadowed by the generally responsive and professional service encountered by guests.
Overall, Park Dedeman Almaty stands out as a remarkable choice for travelers, combining convenient access, picturesque views, and a comfortable, clean stay supported by excellent staff service.
Nestled in the picturesque Ile-Alatau National Park, Sunkar Hotel is renowned for its serene and convenient location, offering guests breathtaking mountain views and fresh air. The setting allows for activities such as hiking and bird-watching, coupled with the ease of access to the bustling city via regular bus service, making it a perfect retreat for relaxation and outdoor adventures alike.
The hotel's restaurant garners consistent praise for its delightful dinners, featuring delicious and reasonably priced dishes in a cozy and convenient setting. Guests appreciate the ample variety and portions with room service enhancing the overall dining experience. Polite staff members further contribute to the enjoyment of meals, ensuring a delightful culinary experience at good value.
Accommodation at Sunkar Hotel is generally well-received with rooms being clean, cozy and comfortable. Some rooms boast spaciousness and additional perks, such as balconies and essential amenities. However, feedback does indicate some variability in quality with occasional issues such as sand or dirt on the floors, shower problems and the absence of air conditioning or refrigerators in certain rooms. Despite these areas for improvement, the rooms are satisfactory for short stays.
Cleanliness is a notable strength of Sunkar Hotel with many guests admiring the tidy and well-maintained rooms, clean sheets and fresh towels. Though some reviews suggest that room floors could use extra attention, the overall impression is of a clean and inviting accommodation.
The staff at Sunkar Hotel is commended for their warm hospitality and friendliness. Named individuals, such as waiter Adil and administrator Julia, receive special mentions for their helpfulness. Positive interactions with staff, including the welcoming attitude of Valentin, contribute to a pleasant stay, despite occasional less warm greetings.
Beds at Sunkar Hotel receive commendable praise for their comfort with guests noting the large, accommodating beds and comfortable mattresses. While some mention squeaking beds and worn-out mattresses, the overall impression remains favorable. However, it is noted that sometimes there is inadequate bedding, such as only one duvet cover for two people.
Overall, Sunkar Hotel offers a tranquil and convenient retreat with delightful dining, comfortable accommodations and warm staff, making it a pleasant choice for both relaxation and adventure.
Rahat Palace Hotel in Almaty stands out for its prime location, seamlessly blending convenience and tranquility. Situated near transportation hubs, the hotel provides easy access to main streets, metro stations and key attractions like the Central Stadium, circus, shopping centers, parks, museums and a botanical garden. The lush, green surroundings and beautiful views from the windows and balconies add to the hotel's charm, making it an ideal choice for both business and leisure travelers. The hotel's architecture and well-maintained inner gardens contribute to a pleasant atmosphere, further enhanced by high marks for cleanliness, friendly staff and superb on-site facilities, including a spa, sauna and pool.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
The Garden Park Inn in Almaty garners favorable reviews for its prime location, providing convenient access to city attractions and business districts, all within a tranquil setting. Guests appreciate the easy connectivity to public transportation and nearby amenities, making it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Swissôtel Wellness Resort Alatau Almaty is celebrated for its stunning natural location, nestled amidst picturesque mountain views and expansive parklands. The serene and tranquil setting, combined with beautifully maintained grounds, luxurious pools and a top-notch spa area, provides an exceptional retreat from the city's hustle and bustle. Despite being a 35 to 45-minute taxi ride from the city center, guests appreciate the lush green scenery, old trees and wildlife, making it an ideal get-away destination.
Breakfast at the resort generally earns praise for its variety and quality, featuring international cuisines and hearty offerings like a Swedish buffet, fresh fruits, smoked salmon and Swiss cheeses. While some find the breakfast cost high, the overall sentiment remains positive, especially appreciating the serene dining atmosphere and beautiful surroundings.
Dinner options receive mixed reviews with many guests praising the quality and variety of dishes, particularly the themed Italian dinner with live music and the offerings at the cozy Moxis bar. However, some found the prices high and noted inconsistencies in service and food quality at certain restaurants.
The rooms are widely appreciated for their cleanliness, modern design, spaciousness and stunning mountain views from the balconies. Guests enjoy the comfortable beds and well-stocked bathrooms, although there are occasional mentions of smaller-than-advertised rooms and inadequate sound insulation.
Cleanliness throughout the resort is consistently praised with both the rooms and common areas, including the pools and spa, kept in immaculate condition. The serene outdoor environment and high-quality service further enhance the resort’s appeal.
The staff at Swissôtel receive largely favorable reviews for their friendliness, politeness and attentiveness. While some isolated incidences of slow service and less professional interactions are noted, the majority of guests commend specific staff members for their excellent hospitality.
Wi-Fi at the resort is generally reliable, though not exceptionally strong, meeting most guests’ needs. The spa is a standout feature, offering extensive facilities such as Jacuzzis, saunas, hammams and specialized treatments, all housed in a clean and beautifully designed environment.
The gym impresses with its comprehensive equipment and cleanliness, catering well to fitness enthusiasts. Similarly, the pool areas with both indoor and outdoor options, are lauded for their maintenance, varied temperatures and luxurious ambiance.
Guests also enjoy the tennis courts available at the resort, despite occasional limitations due to tournament bookings. Parking facilities are well-regarded, noted as good, safe and easily accessible.
Overall, Swissôtel Wellness Resort Alatau Almaty stands out for its breathtaking location, luxurious amenities, excellent service and serene atmosphere, making it a prime choice for those seeking relaxation and a connection with nature.
Astana International Hotel in Almaty receives notable praise for its prime location. Situated centrally, it offers easy access to transportation, local attractions and various dining options, making it a convenient choice for both leisure and business travelers. Guests appreciate its proximity to important venues such as Satpayev University and the city's sport complex, as well as the beautiful views from the rooms. This central positioning, combined with clean, comfortable rooms, polite and friendly staff and good breakfast selections, makes it highly recommended.
The hotel’s breakfast service has garnered mixed reactions. On the positive side, guests commend the hearty and varied breakfast options, highlighting delicious and filling meals that contribute to good value for money. However, there are critiques regarding the lack of diversity, occasional cold dishes and cleanliness issues in the dining area. Dinner services are similarly mixed, appreciating the affordable and tasty set meals while noting the limited availability and occasional quality issues. The ambiance in the dining room also leaves room for improvement.
Rooms at the Astana International Hotel are generally clean but could benefit from renovation. Guest feedback points to small, outdated rooms with issues such as old furniture, inconsistent amenities and occasional poor maintenance. Despite these drawbacks, standard amenities like slippers, bathrobes and toiletries are provided. Cleanliness is a recurring theme; while daily cleaning and fresh linens are appreciated, some guests report dirty carpets, dusty furniture and neglected hallways.
The hotel staff are praised for their friendliness, politeness and helpfulness. Many guests highlight the staff’s efforts in assisting with various needs, though some express dissatisfaction with occasional unwelcoming behavior and communication lapses. The professionalism and sociable nature of the staff generally leave a positive impression.
WiFi connectivity is an area needing significant improvement. Guests experience inconsistent signals and weak receptions, particularly in some rooms and floors, impacting activities like video calling and online work.
The hotel's spa and gym facilities receive mixed reviews. While the presence of a sauna is appreciated, issues with maintenance and functionality are noted. The gym, though convenient, is small and not always clean, yet its availability is a plus.
Parking at the hotel also presents challenges. Although private parking is available, it is often inconvenient due to blocked driveways and space monopolization by a car wash.
Beds at the hotel receive mixed feedback. Some guests find the mattresses and bedding comfortable and clean, while others point out issues such as joined single beds, creaky frames and old, uncomfortable mattresses.
Finally, many guests feel that the hotel falls short of four-star standards, citing outdated facilities and a lack of amenities typically associated with such ratings. Overall, while the hotel offers a satisfactory stay with several positive aspects, significant improvements in certain areas could enhance the guest experience.
Shera Inn Hotel overall receives positive reviews, primarily for its strategic location and spacious, comfortable rooms. Positioned near the city center, it offers convenient access to various attractions, shopping centers, dining options and local amenities like cafes and dry cleaning services. The scenic views of the mountains and the city from many rooms add a picturesque charm to the stay.
Guests praise the cleanliness of the hotel, frequently noting the spotless condition of rooms and bathrooms. The housekeeping staff maintain a high standard, ensuring all areas remain fresh and inviting. The bathrooms, in particular, receive commendations for their hygiene. Despite minor setbacks like squeaky doors and occasional dusty windows, the overall feedback highlights excellent cleanliness and attention to detail.
The hotel staff are another highlight, garnering positive remarks for their friendliness, politeness and helpfulness. Guests commend specific individuals at the reception for their exceptional service and the staff’s overall responsiveness and problem-solving abilities, despite a few noted language barriers with the night shift.
While breakfast reviews are mixed, many guests appreciate the variety and quality of the offerings, enjoying hearty meals with a wide selection of hot dishes, fruits and pastries. However, some guests experienced inconsistencies with occasional complaints about food running out quickly and limited variety.
Dinner options receive similar mixed feedback. The convenience of multiple in-building restaurants and the ability to order room service 24/7 are appreciated, though the quality of the food received some criticism. Payment in cash only for room service also posed a minor inconvenience.
The hotel’s rooms are notably spacious, comfortable and equipped with modern amenities. Guests enjoy the large, cozy beds and functional work areas with the junior and deluxe suites being highly recommended for their ample space and additional features. Some minor issues, such as dated furnishings and occasional maintenance problems, were noted but did not significantly detract from the overall positive experience.
The Wi-Fi service at Shera Inn Hotel appears to be a common issue with frequent remarks about weak connectivity and slow speeds. While it works well in some rooms, many guests find it insufficient for more than light activities, such as browsing YouTube or WhatsApp.
The spa and pool facilities add to the hotel’s appeal with well-maintained and inviting areas that enhance relaxation. The spa pool is especially noted for being clean and comfortable, though the restricted operational hours may inconvenience some guests. The gym, while small, provides necessary equipment for a basic workout, though it could benefit from equipment maintenance and updates.
Parking is generally convenient with secure, covered and free underground options available. Some minor issues like access barriers were mentioned but did not significantly impact guest satisfaction.
For family travelers, the hotel offers several amenities, such as kids' pool areas, a playground and high chairs in the dining area, ensuring a pleasant stay for those with children. Despite minor service quality concerns, Shera Inn Hotel provides an accommodating environment for families.
Overall, Shera Inn Hotel offers a comfortable and enjoyable stay, underscored by its prime location, spacious rooms, cleanliness and friendly staff, making it a favored choice for visitors to the area. Ongoing maintenance and improvements could further enhance the guest experience.
Holiday Inn Almaty by IHG, is notably appreciated for its prime location near Almaty's city center, making it ideal for both leisure and business travelers. The proximity to the Forum Shopping Center and other essential amenities, including theaters and the Botanical Garden, ensures guests have everything they need within walking distance. Additionally, the accessibility by car, avoiding heavy traffic routes, is a significant perk.
Guests generally enjoy the breakfast offerings, describing the buffet as abundant and varied, featuring cereals, porridge, eggs, sausages and other typical breakfast items. The quality of food and the care from chefs are often highlighted positively, although some guests do find the breakfast to be overpriced or not as diverse as expected from a hotel of this caliber.
Dinner experiences at the hotel's restaurant vary with many praising the tasteful and readily available food, though issues with menu limitations and occasional food quality concerns are noted. The service and cleanliness in the dining area, however, receive positive remarks.
The guest rooms at the hotel evoke mixed reactions. Many guests appreciate the spaciousness, cozy beds and overall cleanliness. Yet, there are recurring concerns about outdated furnishings and decor with several citing the need for substantial refurbishment. Despite these issues, the beds are frequently highlighted as very comfortable, contributing to restful sleep.
Cleanliness receives mixed reviews. While daily cleaning services and the overall appearance of cleanliness are appreciated, the state of the hotel's dated furnishings, including stained carpets and worn-out sofas, detracts from the guest experience.
The hotel staff are consistently lauded for their friendliness and professionalism. Guests appreciate the efficiency and helpfulness of the reception team with particular mentions of exceptional service from individuals like Farid and Madina. This high level of service extends to the restaurant staff, enhancing the overall guest experience.
Free WiFi at the hotel has mixed reviews. Some guests find the internet speed excellent, while others report issues with stability and connectivity, particularly on certain floors.
Business travelers find the hotel particularly suited to their needs, citing good value for money and excellent service. The hotel's convenient location and amenities make it a preferred choice for those on work trips, though some practical considerations, such as required documentation and occasional noise, are noted.
In summary, Holiday Inn Almaty by IHG, stands out for its location, friendly staff and comfortable beds, while areas like room decor and WiFi stability could benefit from improvements to enhance overall guest satisfaction.
The Royal Tulip Almaty Hotel is a great option for those who want to experience both city life and mountain retreats in Almaty. Guests are satisfied with the hotel's central location, offering stunning views of the mountains and easy access to the city center and ski resort. The breakfast is delicious with a variety of options available and the staff is friendly and helpful. The rooms are spacious, luxurious, clean and comfortable with fantastic mountain views, though some may encounter issues with noisy air conditioning. The hotel is also commended for its cleanliness and friendly service-oriented staff, though a few guests reported negative experiences. The spa area is impressive and worth a visit, along with the swimming pool, gym and spa services. For families, the hotel provides ample opportunities to relax and have fun, including a children's play area, a free swimming aid and yogurt balls and nuts available poolside. Lastly, for those seeking true luxury accommodations, the Royal Tulip Almaty Hotel provides spacious and luxurious rooms with stunning views, top-notch facilities and services and beautiful and sophisticated decor.
InterContinental Almaty by IHG is a great luxury accommodation option for travelers looking for a centrally located hotel in Almaty. The hotel's convenient location makes it easy for guests to explore the city's top attractions and enjoy its lively atmosphere. Guests have highly praised the location and the breakfast spread which offers delicious food and nice ambiance with exceptional Turkish restaurant buffet options. While some reviews have noted that the rooms might be small and dated, most guests agree that they are well-sized, clean and comfortable with comfortable beds. The hotel's cleanliness and well-appointed accommodations have received positive reviews from guests. The hotel staff have also received high praise for their exceptional service, friendly and accommodating attitude and following COVID measures. Overall, guests have found InterContinental Almaty by IHG to be a great value for the money with prime location, clean accommodations and friendly staff.
DoubleTree by Hilton Almaty is a great choice for both business and leisure travelers due to its convenient and quiet location in the center of Almaty. The hotel offers a delicious and varied breakfast selection with options for all tastes and dietary preferences and the rooftop restaurant on the 11th floor receives high praise for its wonderful cuisine and international menu. The hotel boasts spacious, clean and comfortable rooms with good facilities and the spa and gym facilities are highly regarded by guests. The staff are described as kind and professional and the hotel provides a calm and noiseless atmosphere despite the event center and location. The indoor pool and spa center are fantastic and highly recommended by guests. Despite some minor issues with wifi and maintenance, the hotel is considered a nice and clean place to stay in Almaty. Overall, DoubleTree by Hilton Almaty is an excellent hotel for business trips and leisure stays.
LAMIYA Aparts Hotel enjoys a prime location that consistently receives praise for its convenience and serene surroundings. Situated close to the city center, it offers easy access to metro stations, bus stops and Abaya Avenue, alongside essential shops and a highly recommended café named "Nedelka." Guests appreciate the beautiful panoramic city and mountain views from the hotel, enhancing the overall stay experience.
The rooms are generally spacious, clean and cozy, equipped with essential amenities such as air conditioning, a refrigerator and a stove. Many guests commend the ample space which is ideal for groups, though some noted the absence of kitchenware despite the available kitchen facilities. Cleanliness is maintained and the newly built venue further ensures a welcoming atmosphere. However, issues like inconsistent cleaning services, occasional smoky smells and less-than-ideal soundproofing were reported.
Breakfast experiences vary with some finding it satisfactory for the price, while others felt it did not meet their expectations, noting that it had to be paid separately despite being advertised as included. Despite this, the easily accessible café on the ground floor offers a pre-ordered buffet breakfast that adds convenience.
The staff generally receive positive remarks for their helpful and courteous demeanor. They are often described as friendly, attentive and available even late into the evening. Nonetheless, some guests faced challenges with the check-in process, particularly after 8 PM and noted occasional communication barriers due to limited English proficiency among the staff.
Wi-Fi connectivity at the hotel is another area of inconsistency with guests reporting frequent issues with reliability and speed, especially outside the café on the ground floor. Although there were moments of good connectivity, the overall experience was hampered by slow and unstable internet.
Parking facilities are appreciated, adding convenience for guests with vehicles. Located within a residential complex, parking is easy, though some guests mentioned difficulties in locating the parking bay and the lack of clear signage.
Beds receive mixed reviews; some guests find them comfortable and clean with soft bedding, whilst others report issues with mattress quality, describing them as worn out, compressed and noisy. The practice of combining two single beds to form a double bed was also noted as a point of concern.
In summary, LAMIYA Aparts Hotel offers a convenient, spacious and clean accommodation option with beautiful views and friendly staff, making it a pleasant choice for many travelers. Addressing the minor issues raised would significantly enhance the overall guest experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 40 hotels in and around Vtoraya Pyatiletka