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Summary of reviewsThe Holiday Inn Diamond Bar - Pomona by IHG provides an exceptional experience for travelers seeking comfort and convenience. Nestled in the serene setting of Diamond Bar, the hotel offers easy access to major freeways, making it ideal for those exploring the Inland Empire and Orange County. Guests appreciate its proximity to various stores, restaurants, and entertainment venues while enjoying a peaceful retreat away from the city's hustle and bustle.
The hotel's breakfast experience receives high praise for its quality and diverse offerings, with friendly staff enhancing the morning ambiance. Guests enjoy a range of options, including savory staples and healthier choices, complemented by daily specials that add variety. While breakfast isn't included in the room rate, the hotel offers value with a kids eat free policy that families find appealing.
Rooms at the Holiday Inn are recognized for their cleanliness, modernity, and comfort. Newly renovated and stylish, they provide a welcoming atmosphere, with special mention of the beds being extremely comfortable. With easy parking and freeway access, along with beautiful balcony views, the rooms offer both practicality and comfort, though some guests find them smaller than expected.
Cleanliness remains a hallmark of the hotel, with both rooms and common areas maintained to the highest standard. Recent renovations contribute to a fresh and modern vibe, creating a safe and enjoyable environment. This commitment to cleanliness, along with friendly and helpful staff, establishes the hotel as a favored choice among travelers.
The hotel's attentive staff consistently enhances the guest experience with their professionalism and warm hospitality. Whether managing check-in efficiently or informing guests about COVID precautions, the staff highlights their dedication to guest satisfaction.
Families find the Holiday Inn an excellent choice, benefiting from the family-friendly environment, clean rooms, and complimentary meals for kids. The pool area adds to the hotel's appeal, offering a well-maintained space for relaxation and family enjoyment.
In summary, Holiday Inn Diamond Bar - Pomona by IHG excels in providing a clean, comfortable, and convenient stay, with exceptional service making it a standout option for both business travelers and families.
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