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Summary of reviewsExtended Stay America Suites - Boston - Waltham - 32 4th Ave generally receives positive reviews for its advantageous location and service-focused staff, creating a welcoming environment for guests. The hotel's strategic location near major highways provides excellent access to downtown Boston, Cambridge, and historical sites, making it a convenient choice for both leisure and business travelers. The peaceful neighborhood adds further appeal by offering a tranquil retreat close to urban attractions, with guests appreciating proximity to supermarkets, restaurants, and shopping centers, alongside free parking facilities.
Guests particularly value the spacious rooms, which are equipped with kitchenettes for convenient meal preparation, making them ideal for extended stays. The rooms are usually praised for their cleanliness and comfort, although some signs of wear have been noted. The friendly and attentive staff consistently receives high praise for their courteous and helpful service, enhancing the overall guest experience. The endeavors of staff members such as Antoinette, Carmen, and others contribute significantly to a warm atmosphere.
While the breakfast offering meets basic needs with a grab-and-go format, it may not fulfill expectations for variety and quality typically associated with chain hotels. Some reviewers suggest exploring nearby dining options for a more comprehensive breakfast experience. Mixed reviews about the beds indicate variability, with most guests finding them comfortable, although sofa beds and pillows have room for improvement in certain aspects.
Despite some concerns regarding broader maintenance and cleanliness, most guests find the hotel accommodating, offering great value for money in a well-positioned area, suitable whether visiting Boston for business or leisure. The combination of convenience, spacious accommodations, and attentive staff makes Extended Stay America Suites - Boston - Waltham - 32 4th Ave a reliable choice for travelers seeking comfort and accessibility in the Boston area. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes both dogs and cats. It allows 2 pets up to 75 lbs for an additional fee of $25 plus tax per pet, per night up to 6 nights, and $10 per pet, per night thereafter.
Hotel near Ski Resorts
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Room Types
Deluxe Studio with 1 King Bed - Disability Access - Non-SmokingFeaturing a kitchen with a stovetop, this studio also includes a sofa and a TV with satellite channels.
Deluxe Studio with 1 Queen Bed - Non-SmokingFeaturing a kitchen with a stovetop, this studio also includes a sofa and a TV with satellite channels.
Deluxe Studio with 1 King Bed - Non-SmokingFeaturing a kitchen with a stovetop, this studio also includes a sofa and a TV with satellite channels.
Guest Reviews
5.7
Rated
Location
Extended Stay America Suites - Boston - Waltham - 32 4th Ave boasts a notably advantageous location that resonates well with its guests. Nestled right off the highway, it offers unparalleled convenience for those traveling to Boston or nearby areas. The hotel is strategically positioned close to major highways, allowing easy access to downtown Boston, Cambridge, and significant sites like Lexington and Concord. Guests appreciate the proximity to supermarkets, restaurants, and shopping centers, making it a suitable choice for both leisure and business travelers.
The neighborhood is praised for its tranquility, offering a peaceful retreat while remaining close to vibrant urban attractions. For business travelers, the location is particularly beneficial, providing swift access to corporate headquarters like ThermoFisher and venues such as the Westin Hotel for exhibitions. Convenience is a recurring theme, with guests noting the ease of reaching local destinations, restaurants, and markets, as well as enjoying free parking facilities.
Additionally, the hotel's accessibility is paired with excellent value for money, making it an affordable option for those visiting Boston. The clean and spacious rooms, combined with attentive staff service, further enhance the overall experience. Visually, the surrounding area presents great views, adding another layer of appeal for guests seeking relaxation. Overall, the strategic location, coupled with basic amenities and helpful staff, makes this hotel a noteworthy choice for travelers to Boston and its suburbs.
Breakfast
The breakfast experience at Extended Stay America Suites - Boston - Waltham - 32 4th Ave has been met with mixed reviews. It is described as a grab-and-go option, featuring primarily packaged items such as muffins and granola bars, with coffee and tea available. While some guests found the offering to be adequate given the price of the room, others felt it failed to meet the expectations typically associated with a chain hotel. The absence of freshly prepared items, such as fruit, was noted by several reviewers. Breakfast seems to be consistent in its content daily, and for those expecting a more substantial start to the day, the limited selection may be disappointing.
Nonetheless, the complimentary breakfast provides a basic start to the morning for those who are not particular about variety or quality. Guests are advised to be aware that the hotel’s description of breakfast may not align with conventional expectations, and exploring nearby dining options might be worthwhile for those seeking a more robust meal. The setting doesn't include a dedicated breakfast area, potentially adding to the inconvenience for guests used to a more traditional breakfast experience.
Rooms
Extended Stay America Suites in Boston - Waltham at 32 4th Ave provides guests with a generally pleasant stay, particularly highlighting the offerings of their spacious rooms. Many reviews praise the size of the rooms, which are large enough to accommodate even a king-sized bed comfortably, while still providing ample space for movement. The rooms are described as quiet and conducive to restful sleep, offering privacy and peace. A consistent appreciation is noted for the presence of well-equipped kitchenettes, allowing guests to prepare simple meals, which is a welcome feature for families and those on extended stays. Guests enjoy having separate seating areas, enhancing comfort beyond the usual bed-and-TV setup.
While some areas might show signs of wear and tear, guests find the rooms to be clean upon arrival, with comfortable beds contributing to their overall satisfaction. The staff receives commendable remarks for their courteous service, enhancing the experience with their helpfulness. Despite its location in a bustling area, the hotel is valued for providing reasonably priced accommodations suitable for an overnight stay or a short getaway. Overall, the spaciousness, kitchen facilities, and friendliness of the staff make this hotel a suitable choice for travelers visiting the Boston area.
Beds
Guests at the Extended Stay America Suites in Waltham have shared mixed reviews about the beds. On a positive note, several guests found the beds to be comfortable and clean, with some expressing satisfaction with the quality of the bedding. Descriptions such as comfortable beds and clean surroundings were fairly common. However, not all experiences were as positive, with some guests finding the beds and pillows to be uncomfortable, and there were mentions of the bed frame or mattress being less than ideal in a few instances. While the main beds received some praise for being comfortable, the sofa beds were notably less positively reviewed. Additionally, issues related to pillow quantity and minor room inconveniences occasionally emerged. Overall, the feedback highlights variability in comfort levels, suggesting that while some guests enjoyed a restful night's sleep, others encountered room for improvement.
Cleanliness
This Extended Stay America hotel, located on 32 4th Ave in Waltham, Boston, has garnered a mix of guest reviews regarding its cleanliness. Many guests appreciate the hotel's clean and comfortable rooms and find the staff to be friendly and helpful. Large rooms are noted as particularly accommodating for families traveling with children. Despite being described as a typical old motel, several guests found the property to be in good shape and appropriately priced.
However, other reviews highlight significant issues with cleanliness throughout the property. Complaints include persistent odors, dusty and stained carpets, and unkempt common areas. Some guests reported dirty and dusty rooms with furniture in poor condition. Bathrooms were cited as areas needing attention, with references to mold and general uncleanliness. A recurring concern was the air conditioning units' noise and filters. Hallways and corridors often remained untidy, and reports of scattered trash contributed to a less than favorable impression.
In summary, while many guests found the hotel welcoming and acceptable in terms of room cleanliness, there are notable concerns regarding broader maintenance and cleanliness that other visitors would have appreciated more attention to.
Staff
At the Extended Stay America Suites in Waltham, Massachusetts, guest reviews highlight a remarkably attentive and helpful staff who consistently strive to make each stay pleasant. Antoinette frequently stands out in these reviews, being described as friendly and instrumental in easing guests' experiences. Alongside her, team members like Mariah, Rebekah, Tracy, Rose, and Mr. Joe are praised for their professional, courteous, and accommodating nature.
Many guests appreciate the warm and welcoming atmosphere created by the staff, noting their politeness, friendliness, and willingness to assist with any inquiries about the local area. Carmen is particularly mentioned for her cheerful and proactive approach, making sure all guest needs are met with a smile.
Despite some challenges with understaffing and occasional lapses in attention, the majority of reviews reflect a team committed to delivering excellent customer service. Even when busy, the front desk personnel manage to maintain a positive and helpful demeanor, ensuring a smooth check-in process and accommodating any changes efficiently.
Overall, the staff at this Waltham location are widely recognized for their friendliness and dedication, attempting to ensure a comfortable and satisfactory stay for all guests.
No, Extended Stay America Suites - Boston - Waltham - 32 4th Ave doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Boston - Waltham - 32 4th Ave.
Yes, Extended Stay America Suites - Boston - Waltham - 32 4th Ave welcomes dogs.
No, parking facilities aren't available at Extended Stay America Suites - Boston - Waltham - 32 4th Ave.
Yes, Extended Stay America Suites - Boston - Waltham - 32 4th Ave has a gym.