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Summary of reviewsExtended Stay America Suites - Boston - Waltham - 52 4th Ave enjoys praise for its prime location in a tranquil neighborhood, providing easy access to major highways and nearby attractions like children's hospitals and dining options. Guests appreciate its competitive pricing, spacious rooms equipped with kitchen amenities for longer stays, and the quiet surroundings that offer a peaceful respite.
Although the hotel offers a minimal "grab-and-go" breakfast, it doesn't detract significantly from the overall positive experiences related to room conditions and staff interaction. Guests often describe the rooms as spacious, clean, and comfortable, although some note that certain areas could benefit from minor updates and enhanced cleaning routines.
The staff consistently receives commendations for their friendliness and dedication to customer service, frequently going above and beyond to resolve guest concerns. Their responsiveness contributes significantly to the hospitable environment at the hotel. Parking facilities are deemed convenient and secure, enhancing the stay for those traveling by car.
While WiFi experiences vary with some guests encountering connectivity issues, the hotel maintains a solid reputation for providing essential amenities. Bed comfort also draws mixed reviews, but cleanliness and a general sense of safety are frequently noted positively. Accessibility features, including disabled parking and handicapped-accessible rooms, further contribute to the hotel's appeal, particularly for those with specific mobility requirements.
Overall, Extended Stay America Suites - Boston - Waltham - 52 4th Ave is well-positioned as a practical choice for visitors to the Boston area, combining comfort, convenience, and a welcoming atmosphere. Show more
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Dog Friendly Hotel
This hotel welcomes both dogs and cats. It allows 2 pets up to 75 lbs for an additional fee of $25 plus tax per pet, per night up to 6 nights, and $10 per pet, per night thereafter.
Hotel near Ski Resorts
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Deluxe Studio with 1 King Bed - Non-SmokingThis room features a full kitchen, cable TV, an a work desk.
Studio with 2 Queen Beds - Non-SmokingThis room features a full kitchen, cable TV, an a work desk.
Queen Studio - Non-SmokingThis room features a full kitchen, cable TV, an a work desk.
Queen studio with 1 Queen Bed - Disability Access/Non-SmokingProviding free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a carpeted floor. The unit offers 1 bed.
Guest Reviews
5.7
Rated
Location
The Extended Stay America Suites in Waltham, Boston boasts a prime location that draws in guests seeking both convenience and comfort. Nestled within a quiet neighborhood, the hotel offers an ideal base for exploring the local attractions with ease. Its proximity to major highways, including I-95 and Route 2, allows for straightforward access to the airport and seamless travel to key destinations around Boston and surrounding areas such as Cambridge and Waltham.
Guests praise the property's tranquil environment, which ensures a peaceful stay away from urban noise, yet it remains close to bustling centers. The location is excellent for visitors needing to access nearby places like the Waltham/Boston Children's Hospital, and for work commitments in the area. Food lovers will appreciate the nearby Painted Burro, a delightful restaurant just a stone's throw away, while multiple convenience stores and eateries are within walking distance, making daily necessities easily obtainable.
With spacious and clean rooms, the hotel offers excellent value for the price, competing favorably with other accommodations in the area. The friendly staff enhance the experience by fostering a welcoming atmosphere, making it a suitable choice for both short-term visitors and those on extended stays. Overall, the location and amenities provided by this hotel make it a worthy consideration for travelers looking for a well-rounded base in the Boston area.
Breakfast
At Extended Stay America Suites in Boston - Waltham, the breakfast offering leaves much to be desired. While the concept of a "grab-and-go" breakfast might appeal to some, it largely consists of coffee, pre-packaged muffins, granola bars, and instant oatmeal. Many guests found this selection minimal and far from a traditional or hot breakfast experience. Despite being complimentary, the breakfast lacks variety and substance, with complaints of the offerings being limited to just a few small snacks. The coffee, often reported as unsatisfactory, adds to the disappointment of those expecting a more substantial morning meal. Although some appreciate the convenience of a quick breakfast on the go, the majority would prefer to see more diversity and quality in the options provided. With a lack of seating in the breakfast area, the experience is mostly utilitarian rather than enjoyable.
Rooms
'Extended Stay America Suites - Boston - Waltham - 52 4th Ave' offers rooms that cater well to those seeking spacious and comfortable accommodations at a reasonable price. Guests frequently mention the ample room size and appreciate the clean and comfortable environment. Many rooms are equipped with essential amenities, including a full kitchen, adding to the convenience, especially for longer stays.
While the rooms are generally clean and spacious, some reviews note that the interiors seem a bit outdated, requiring minor maintenance updates. Despite this, the overall comfort provided by the beds is often highlighted positively, although experiences with bed comfort vary.
Several guests have remarked on occasional unpleasant odors, with a few detecting the smell of cigarettes or chemicals. Noise issues were also noted, such as the sound from the fridge or the bathroom fan, and certain reviews highlighted inconsistent room cleanliness.
Guests report a generally positive service experience, with individual staff members receiving praise for their helpfulness. Overall, the hotel offers good value for money, making it a practical choice for travelers prioritizing space and essential amenities.
Beds
When visiting the Extended Stay America Suites in Boston's Waltham area, guests have varied experiences with the beds provided, showing a noticeable contrast in opinions. Many visitors highlight the comfort level of the beds as satisfactory, with several noting the comfort of the mattresses. Some even describe the beds as very comfortable, contributing positively to their overall stay. Cleanliness stands out as a consistent strength, as the beds are repeatedly mentioned as clean, which adds to guest satisfaction.
However, not all reviews are positive; a portion of guests found the mattresses overly soft, leading to an uncomfortable sleeping experience. Some guests mention that the beds look new and offer a comfortable night's rest, while others feel the beds require significant improvements. Despite these differing views, the positive remarks regarding bed comfort and cleanliness might provide reassurance to potential guests considering their stay at this location.
Cleanliness
Extended Stay America Suites - Boston - Waltham - 52 4th Ave presents a mixed picture when it comes to cleanliness, as reviewed by its guests. On a positive note, some guests have praised the hotel for being clean, quiet, and located in a good area. They have appreciated the cleanliness of their rooms, describing them as clean and comfortable, with the environment generally safe and quiet. Additionally, the staff has been recognized as courteous, welcoming, and professional, contributing to a decent experience at the hotel.
However, other experiences paint a less favorable picture, with several guests reporting issues regarding overall cleanliness. Instances of outdated facilities, dirty floors, and the presence of stains and trash in rooms have been noted. Common areas seem to lack proper maintenance, with some guests encountering unpleasant odors and even sightings of cockroaches. While certain areas of the hotel manage to meet basic standards, the property could benefit from a more comprehensive and thorough cleaning regime to improve the overall guest experience and address the concerns raised by multiple reviewers.
Staff
The guest reviews of 'Extended Stay America Suites - Boston - Waltham - 52 4th Ave' paint a picture of a hotel where the staff consistently shine. Visitors frequently highlight the helpfulness and understanding of the employees, who often go above and beyond to ensure a pleasant stay. Many compliments are directed toward specific staff members like Amanda, Julius, Michelle, Nicole, Carlos, and Mariano, each of whom left a lasting impression with their courteous and personalized service.
Guests describe interactions with the staff as friendly and welcoming, appreciating their responsiveness and attention to customer service. The manager and front office team often receive commendations for their exemplary assistance in resolving issues, whether it involves canceling reservations or addressing guest complaints. The staff's willingness to assist is reflected in actions such as exchanging towels and sheets and providing partial refunds.
While a few reviews mention the absence of front desk staff during check-out, the general consensus remains positive regarding their politeness and efficiency during check-in and throughout the stay. The security of the premises also garners praise, contributing to a sense of well-being and satisfaction among guests. Overall, the staff's dedication to maintaining a hospitable environment appears to be a key component of the hotel's appeal, making it a commendable choice for anyone visiting the Boston area.
Wi-Fi
Extended Stay America Suites in Boston - Waltham - 52 4th Ave offers a convenient location for travelers, being close to downtown Waltham. While the hotel scores well on cleanliness, with management addressing any issues swiftly, guest experiences with the WiFi are mixed. Some find it acceptable for their stay, suggesting it meets basic needs for online connectivity. However, others have reported challenges with internet speed and reliability, which could be problematic for guests reliant on a consistent connection for work or other activities. Overall, while the hotel provides a clean environment and is well-situated, guests seeking consistent and fast WiFi might experience some difficulties during their stay.
Parking
Situated conveniently off Route 95/128, the Extended Stay America Suites in Waltham offers a pleasant parking experience for guests. The hotel boasts plenty of parking spaces, ensuring visitors have no trouble finding a spot. Many parking areas are conveniently located close to the entrance, adding ease for those carrying luggage or arriving late. Given the spacious and safe parking area, guests can rest assured their vehicles are accommodated securely throughout their stay. Despite a minor inconvenience with the front door at one point, the overall satisfaction with the hotel's parking facilities remains high. The location, while somewhat distant from certain venues, provides easy and quiet parking access, making it a practical choice for those traveling by car. Overall, the hotel offers a clean and reliable environment for parking, contributing positively to the guest experience.
Accessible
Extended Stay America Suites in Boston's Waltham neighborhood offers practical features that support accessibility for guests with disabilities. The hotel's strategic location provides easy access to major highways, making it convenient for travelers, and is appreciated by those with mobility needs. Disabled parking is readily available, ensuring a hassle-free experience for guests who require closer access to the entrance. The availability of handicapped-accessible rooms further enhances the stay for those with specific needs. While there have been mention of challenges with staff demeanor at times, the service generally strives to be clean, fast, and efficient. The presence of kitchen facilities in the rooms adds an extra layer of convenience for extended stays. Overall, the hotel is equipped to cater to guests with disabilities, making it a viable option for travelers seeking comfort and accessibility in the Waltham area.
No, Extended Stay America Suites - Boston - Waltham - 52 4th Ave doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Boston - Waltham - 52 4th Ave.
Yes, Extended Stay America Suites - Boston - Waltham - 52 4th Ave welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Boston - Waltham - 52 4th Ave.
No, Extended Stay America Suites - Boston - Waltham - 52 4th Ave doesn't have a gym.