Hilton Warsaw City Hotel
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Summary of reviewsHilton Warsaw City Hotel enjoys a stellar reputation overall, particularly appreciated for its prime location in the financial district. This strategic location provides convenient access to public transport and is a short distance from Warsaw’s city center, shopping locations and cultural landmarks. Guests enjoy the peaceful yet central environment, coupled with breathtaking views of the city's skyline from the higher floors.
Guests are consistently satisfied with the spacious and comfortable rooms, highlighting the panoramic vistas of Warsaw and the comforting features such as large windows, well-equipped bathrooms and comfortable beds. Though some guests noted that parts of the décor could use updating, the rooms are generally clean and functional, ensuring a restful stay.
The hotel's breakfast is widely praised for its extensive selection and quality with fresh ingredients and diverse offerings that cater to various tastes. This positive dining experience is further enhanced by friendly and attentive staff. Dinner experiences are generally favorable with commendations for the delicious food in both the bar and main restaurant. While there is room for improvement in menu variety and service, the culinary offerings still stand out for many guests.
The cleanliness of the hotel is a strong point with many guests noting the well-maintained and tidy rooms, bathrooms, gym and pool area. Minor criticisms about occasional cleanliness issues do not significantly detract from the overall perception of the hotel's high standards in this area.
Staff at Hilton Warsaw City Hotel are frequently described as friendly, helpful and professional. The reception team’s efficiency and the courteous service provided by housekeeping and general service staff contribute significantly to the positive guest experiences. There are occasional remarks about less-than-ideal interactions, but these are overshadowed by the overwhelmingly positive feedback about the staff's dedication and hospitality.
The hotel's wellness facilities, including the spa, gym and pool, receive high praise for their quality and extensive amenities. Guests enjoy the spacious and clean spa area, well-equipped gym and relaxing pool environment. Despite some concerns about crowding and the accessibility for children, the overall experience in these facilities is highly favorable.
The underground parking facility is noted for its convenience and security, though the high cost of parking is a common concern among guests. Some guests suggest including parking costs in the room rates or providing discounts.
In summary, Hilton Warsaw City Hotel offers a harmonious blend of convenience, comfort and high-quality service, making it an excellent choice for both business and leisure travelers. The hotel's strategic location, combined with its inviting rooms, superb amenities and professional staff, ensures a fulfilling and enjoyable stay for its guests.
Categories
Guests are consistently satisfied with the spacious and comfortable rooms, highlighting the panoramic vistas of Warsaw and the comforting features such as large windows, well-equipped bathrooms and comfortable beds. Though some guests noted that parts of the décor could use updating, the rooms are generally clean and functional, ensuring a restful stay.
The hotel's breakfast is widely praised for its extensive selection and quality with fresh ingredients and diverse offerings that cater to various tastes. This positive dining experience is further enhanced by friendly and attentive staff. Dinner experiences are generally favorable with commendations for the delicious food in both the bar and main restaurant. While there is room for improvement in menu variety and service, the culinary offerings still stand out for many guests.
The cleanliness of the hotel is a strong point with many guests noting the well-maintained and tidy rooms, bathrooms, gym and pool area. Minor criticisms about occasional cleanliness issues do not significantly detract from the overall perception of the hotel's high standards in this area.
Staff at Hilton Warsaw City Hotel are frequently described as friendly, helpful and professional. The reception team’s efficiency and the courteous service provided by housekeeping and general service staff contribute significantly to the positive guest experiences. There are occasional remarks about less-than-ideal interactions, but these are overshadowed by the overwhelmingly positive feedback about the staff's dedication and hospitality.
The hotel's wellness facilities, including the spa, gym and pool, receive high praise for their quality and extensive amenities. Guests enjoy the spacious and clean spa area, well-equipped gym and relaxing pool environment. Despite some concerns about crowding and the accessibility for children, the overall experience in these facilities is highly favorable.
The underground parking facility is noted for its convenience and security, though the high cost of parking is a common concern among guests. Some guests suggest including parking costs in the room rates or providing discounts.
In summary, Hilton Warsaw City Hotel offers a harmonious blend of convenience, comfort and high-quality service, making it an excellent choice for both business and leisure travelers. The hotel's strategic location, combined with its inviting rooms, superb amenities and professional staff, ensures a fulfilling and enjoyable stay for its guests.
Hotel Taking Steps Towards Sustainability
This hotel is listed as taking steps towards sustainability.
Hotel with Spa
The hotel has a Spa For You salon located inside, on the M2 level, within the Holmes Place club.
Family Friendly Hotel
The Hilton Warsaw City Hotel is a well-regarded hotel with good amenities and service. While family-specific amenities aren't detailed, the hotel's quality and location make it a potential option for families.
Dog Friendly Hotel
This hotel offers an indoor swimming pool, a solarium, and a wellness area. It provides comfortable accommodations and welcomes pets.
Romantic Hotel
This hotel provides a modern and comfortable setting with excellent amenities. Its central location and higher floors offering stunning views add to the romantic ambiance.
Hotel with Swimming Pool
The hotel has a stylish indoor pool and a well-equipped gym area. The pool spans 25 meters and is noted for its cleanliness.
Indoor Pool Pool Lap Lanes
Business Hotel
This hotel is known for its meeting and event spaces. It has 12 meeting rooms and 1406m² of plenary space. The hotel provides business amenities and services suitable for business travelers.
Hotel with Parking
Features a covered underground parking facility with a substantial capacity of 486 spaces. This offers secure and convenient paid parking in a central location.
Hotel with Gym
This hotel features the Holmes Place Premium Club & Spa, offering 3,500 sq. metres of leisure space with a 25-meter swimming pool and a fully equipped fitness centre. It provides the latest health and fitness facilities.
4-Star Hotel
A stylish hotel with modern amenities, including a fitness center and swimming pool. Its central location and high standards of service make it a desirable option.
Hotel with Indoor Pool
The Hilton Warsaw City Hotel provides guests with access to an indoor pool. This amenity is available for guests looking to swim or relax indoors during their stay.
Hotel for Honeymoon
Casino Hotel
Accessible Hotel
Hotel with Pool Lap Lanes
Guest Reviews
Situated in a vibrant and convenient area, Hilton Warsaw City Hotel boasts a prime location that appeals to both business and leisure travelers. The hotel resides in the financial district, making it a peaceful retreat with easy access to public transportation including buses, trams and the metro. Guests appreciate its proximity to Warsaw’s city center, which is just a short walk or metro ride away, offering seamless access to shops, restaurants and major attractions like the Palace of Culture and Golden Terraces shopping center.
The hotel is praised for its fantastic views, especially from higher floors, allowing guests to enjoy panoramic vistas of the city's skyline. The convenient location in the heart of Warsaw ensures that guests are close to business centers, making it ideal for corporate stays. It's also near cultural landmarks and bustling areas such as Browary Warszawskie, known for its trendy eateries and vibrant atmosphere.
In addition to its strategic location, the Hilton Warsaw offers clean and spacious rooms as well as excellent facilities, including a luxurious spa, a well-equipped gym and private parking. The staff's friendliness, combined with the delicious and versatile breakfast options, enhances the overall guest experience.
Whether exploring Warsaw's rich historical sites or attending business meetings, Hilton Warsaw City Hotel serves as an excellent base, marrying convenience and comfort with a touch of elegance.
Breakfast at the Hilton Warsaw City Hotel receives high praise for its extensive selection and delicious offerings, making mornings a delightful experience for most guests. Diners can expect a diverse spread that includes made-to-order omelettes and freshly squeezed juices, ensuring that there is something for everyone's taste. The quality of the cuisine often stands out with guests frequently mentioning the fresh ingredients and tasty dishes available. Friendly and helpful staff add to the positive dining experience.
While most reviews highlight the breakfast as excellent, varied and plentiful, there are occasional notes suggesting room for improvement, such as a need for more vegan and vegetarian options. However, the overall sentiment remains highly favorable with many guests describing the breakfast as amazing and one of the best they have experienced. The luxurious and hearty options, combined with the pleasant dining atmosphere, make breakfast at this hotel a notable part of the stay.
The Hilton Warsaw City Hotel presents a mixed dining experience for its guests, leaning mostly towards the positive. Many reviews highlight the fantastic dinners offered with commendations for the delicious food served at both the bar on the first floor and the main restaurant. The hotel’s restaurant is praised for its great dinner quality with some reviews specifically mentioning a memorable visit to Le Petit Chef. Vegan and vegetarian options also receive positive feedback, ensuring a wide choice for different dietary preferences.
Breakfasts appear to be a standout feature with freshly squeezed juices, a good variety and delicious coffee consistently earning high marks. Reviewers often emphasize the quality and enjoyment of their breakfast experiences, referring to it as the King and queen breakfast.
However, there are areas where improvements are needed. Some guests were disappointed with the consistency and variety of the food, noting that the menu remained the same each day and that certain dishes were occasionally missing. The buffet-style special dinner did not meet expectations and the selection for holiday meals like Christmas Eve was not well-received.
Service at the restaurant has mixed reviews with reports of staff being unhelpful and lacking warmth. Delays in order delivery have been mentioned alongside a general sentiment that the restaurant’s ambiance could be too noisy for a pleasant dining experience. Despite these points, the overall quality of food is described as quite good with some exquisite dishes like steak tartare and shrimp highlighted by frequent patrons.
In summary, the Hilton Warsaw City Hotel offers a culinary experience that satisfies many but leaves room for refinements in variety, consistency and service.
The Hilton Warsaw City Hotel garners positive feedback, particularly for its spacious and comfortable rooms that are clean and well-equipped. Many guests appreciate the beautiful views of Warsaw's skyline, especially from the higher floors. The rooms also feature large windows, adding to the experience.
While the decor in some rooms is noted as needing modernization, the overall functionality and comfort are praised with ample mentions of the comfortable beds and the large bathrooms offering both bathtubs and showers. Guests have highlighted the hotel's subdued ambiance, which, despite its central location, ensures a quiet and peaceful stay.
However, there are criticisms regarding the room's upkeep with instances of malfunctioning showers, outdated furniture and occasional cleanliness issues. Some rooms could also benefit from better lighting and stronger water flow.
Breakfast generally receives mixed reviews with some appreciating the variety and quality, while others felt the scrambled eggs fell short in taste. Despite these minor hiccups, the hotel's excellent location and courteous staff remain a highlight for many, making it a recommended choice for both leisure and business travelers.
Guests at the Hilton Warsaw City Hotel overwhelmingly praise the comfort and quality of the beds. Many comments describe the beds as incredibly comfortable, often noting that they were even more comfortable than their own beds at home. The bedding, pillows and overall bed quality were highlighted as being good with some mentioning high-quality and luxurious beds specifically. Guests frequently used terms like "super comfortable," "very comfortable," and "extremely comfortable" to describe their sleeping experiences. Additionally, the spaciousness of the beds was appreciated with some guests noting that the bed size was a significant positive aspect.
Although the majority of reviews were positive, a few guests noted issues, such as the beds being hard or uncomfortable and some mentioned that the bed linen was not always clean. However, these instances were in the minority compared to the numerous remarks about the overall comfort and quality of the beds.
In summary, the Hilton Warsaw City Hotel is highly praised for its beds with guests frequently noting the comfort, quality and spaciousness, contributing to a restful and pleasant stay.
The Hilton Warsaw City Hotel generally receives positive remarks for its cleanliness with many guests noting the clean rooms and spacious accommodations. The hotel is described as modern, well-kept and located in a great area. Guests frequently highlight the cleanliness of the rooms, bathrooms, gym and pool, often using terms like very clean and tidy to describe them. Despite some occasional oversights, such as stained bed linens or missing bathroom amenities, the hotel's overall cleanliness and comfort are appreciated and the staff is frequently praised for their friendly and helpful attitude. However, there are some reports of areas that could benefit from renovation or more thorough cleaning, such as carpets, bathrooms and certain furniture items. Overall, the cleanliness of the hotel is a strong point, contributing positively to the overall guest experience.
At the Hilton Warsaw City Hotel, the overall sentiment towards the staff is exceedingly positive. Guests frequently describe the staff as friendly, helpful and professional, often citing their politeness and welcoming demeanor. The reception team is particularly noted for their pleasant and uncomplicated check-ins, as well as their readiness to assist with various requests, including room upgrades and early check-ins.
Housekeeping and general service staff are also praised for being attentive, responsive and incredibly courteous. The hotel's service attitude and individual approach to clients are highlighted with specific mentions of professionally greeted guests and the exceptional friendliness of the staff.
However, there are occasional remarks about uncommunicative or slightly confused staff members and instances of less-than-ideal experiences with some reception staff. Despite these few criticisms, the dedication and kindness of the majority of the hotel's employees greatly enhance the guest experience.
In summary, the staff at Hilton Warsaw City Hotel exemplifies professionalism and hospitality, contributing to an overall positive and welcoming atmosphere for guests.
Hilton Warsaw City Hotel offers a range of internet options, though it generally requires an additional fee of around 39 PLN per day for in-room access. While some guests reported complications and instability with the Wi-Fi, others mentioned it to be fast, stable and very good. A few found the paid Wi-Fi to be a standard practice in hotels of similar stature. There were mentions of having free access to the internet, but specific details were not provided. Wi-Fi in public areas like the lobby would have been appreciated by some visitors. Overall, while the internet service received mixed reviews, proficiency and friendliness of staff were consistently highlighted positively.
The spa at Hilton Warsaw City Hotel earns high praise for its extensive and luxurious facilities. Guests frequently highlight the spaciousness, cleanliness and top-notch quality of the sauna, jacuzzi and the 25-meter swimming pool. The pool and spa areas are described as relaxing and well-equipped with a wide variety of amenities. The overall wellness center, including the gym, is also appreciated for being up to standard.
However, some guests noted that the spa area can get crowded, likely due to shared access by non-hotel guests and management by an external company. Despite these minor setbacks, the cleanliness and overall atmosphere remain commendable. The spa offers a fantastic place to unwind, complemented by quality spa services and a relaxing environment perfect for a morning swim or a rejuvenating massage.
The availability of diverse facilities such as the sauna, jacuzzi and fitness center contributes to an enjoyable and fulfilling experience for those seeking relaxation during their stay. Though a few noted that parts of the spa area are undergoing renovation or seemed outdated, the majority still found the spa to be excellent or perfect for their needs.
Nestled in the vibrant heart of the city, the Hilton Warsaw City Hotel boasts exceptional fitness amenities that are consistently praised by its guests. The hotel features a top-quality gym equipped with modern, professional apparatus, ensuring a comprehensive workout experience. The fitness center is open from morning until evening, allowing guests to maintain their fitness routines at their convenience.
Beyond the gym, the hotel offers an array of wellness facilities including a spacious pool, whirlpools, a steam bath and sauna. These amenities are well-maintained and provide a relaxing environment for guests to unwind and rejuvenate. The combination of a great gym and excellent spa services makes it easy for visitors to balance their fitness regime with relaxation.
The fitness facilities stand out not only for their high quality but also for their accessibility and spaciousness. Whether engaging in a vigorous workout session or enjoying a leisurely swim, guests continually remark on the positive impact of these facilities on their stay.
Hilton Warsaw City Hotel boasts a well-equipped pool and gym area, which many guests find to be a highlight of their stay. The pool itself is large, spanning 25 meters and is noted for its cleanliness and well-maintained condition. The spa area, which includes saunas and a jacuzzi, also receives praise for its top-notch facilities and panoramic city views.
The adult-friendly pool offers a spacious environment ideal for lap swimming and the swimming lanes are particularly appreciated. The pool area is cool and stylish, contributing to an overall pleasant experience. However, some guests have raised concerns about limited access for children, who can only use the pool on weekends and at restricted hours. This limitation is seen as inconvenient for families.
While many reviews commend the pool for being clean and featuring great facilities, there are a few comments about the water being cold and occasional issues with cleanliness. The pool closing hours, especially during weekends and the management by an external company have also been noted as minor drawbacks.
Overall, the pool at Hilton Warsaw City Hotel is described as an excellent, well-maintained facility with ample amenities, despite a few limitations concerning accessibility and operational hours.
The Hilton Warsaw City Hotel features a convenient and secure underground parking facility that guests find clean and spacious. Many appreciate the ample and private parking spaces available, ensuring their vehicles are well looked after during their stay. Some visitors highlight the ease of access and overall convenience of the car park, noting it as a positive aspect of the hotel experience.
However, several guests remarked on the high cost associated with using the car park. The fees, often cited around 120 PLN per day, were noted as steep with some suggesting that parking costs should be included in the room rate or at least discounted for hotel guests. Additionally, there were suggestions for improved marking and signage within the parking facility to enhance its usability.
Despite the praise for convenience and security, the high expense has been a consistent point of contention, leading some to recommend weekend visitors park elsewhere. Occasional praises for surprise discounts on the parking fee were noted, adding a touch of relief amidst the general sentiment of it being expensive.
The Hilton Warsaw City Hotel has garnered mixed reviews when it comes to activities and facilities for children. While some guests have praised the hotel for being child-friendly and family-friendly with good facilities for children, others have highlighted significant drawbacks.
A frequent complaint is the absence of family rooms, making it less suitable for families or those traveling with multiple children. Guests have also noted that the breakfast menu is not tailored for children's tastes. The pool facilities are a particular point of contention with restricted hours for children’s access—limited to weekends between 1 pm to 5 pm—leaving little opportunity for families to enjoy the amenity together. For those with infants, the provided cot was found uncomfortable.
There were additional concerns about an unpleasant vibe outside in the garden area and the overall unfriendliness towards families, pointing to a lack of activities specifically geared towards young guests. Though cleanliness and the quality of breakfast received positive marks, it appears the hotel is more suited for adults and less accommodating for family-oriented stays.
The Hilton Warsaw City Hotel has a notable presence as a four-star hotel in the city center with an overall nice ambiance that reflects its general class. The hotel offers nice rooms with comfortable beds and a bathroom that includes both a bathtub and shower, which are seen as a big plus by guests. The freshly prepared food and the hotel's very good location add to its appeal.
However, there are some discrepancies when it comes to the four-star expectations. Some guests feel that the hotel does not quite meet the standards typically associated with a four-star Hilton property, suggesting that the facilities and general condition may need an upgrade. Moments of service and quality seem to resonate more with a mid-level chain hotel rather than a high-end establishment. In particular, the breakfast offerings were mentioned unfavorably in comparison to less prestigious hotels.
Despite the generally good aspects, there seems to be room for improvement in ensuring that the overall experience aligns better with the advertised four-star rating. The staff receives a positive nod for maintaining the four-star standard in their service.
Hilton Warsaw City Hotel caters significantly to business travelers, strategically located in the business district, making it a prime choice for those visiting downtown Warsaw for corporate purposes. The hotel offers a solid range of amenities that accommodate professional needs, such as a safe business center and good Wi-Fi connection which are essential for efficient work.
The hotel is well-communicated in terms of transport, further enhancing its convenience for business guests. The business rooms and access to the Executive Lounge are specifically designed to provide an optimal work environment. The professional setting and business-like atmosphere add to its appeal, ensuring that it meets the expectations of corporate visitors.
Additionally, the hotel boasts a reliable fitness and spa area, offering a good business lunch option for unwinding between meetings. Overall, Hilton Warsaw City Hotel presents itself as a solid and well-regarded option for business travelers, maintaining the typical high Hilton standard and recommended both for business and leisure stays.
The Hilton Warsaw City Hotel is consistently described as disabled-friendly with multiple reviews highlighting its accessibility features. Guests noted the presence of lifts and ramps, making navigation easier for those using wheelchairs. The elevators in the hotel are praised for their speed, ensuring quick and efficient mobility. Accessibility extends to recreational areas with handrails available in both the pool and the jacuzzi. Accessible room facilities are another key feature mentioned, contributing to the overall convenience for guests with disabilities. However, some reviews pointed out there was no specific information provided regarding accessibility and access may be limited for children. Overall, the hotel is recognized for its efforts to cater to guests with mobility needs.
The Hilton Warsaw City Hotel offers the convenience of having a casino on the premises. Guests have noted its prime location in the center of a casino district, making it easily accessible for those interested in gambling. The casino attached to the hotel is described as neat and good with its presence adding an element of entertainment and convenience. However, it's important to note that the hotel itself is not primarily a casino hotel and for some visitors, the casino aspect was not a significant factor in their stay. The onsite casino, though highlighted for its convenience, does not overwhelm the hotel's other features and amenities.
The indoor pool at the Hilton Warsaw City Hotel receives generally positive feedback from guests. It is often described as clean and well-maintained, offering a pleasant space for relaxation. Many appreciate the quality and spaciousness of the pool, which is part of the hotel's spa area, allowing for both privacy and a variety of spa-style experiences. The pool's size is also noted with some guests highlighting its 25-meter length. However, the pool is considered on the smaller side by some visitors and its location outside the main building is worth noting. There are also some restrictions on access for children, which could be a consideration for family travelers. Despite occasional noise issues, the indoor pool remains a valued feature of the hotel's amenities.
The Hilton Warsaw City Hotel is generally perceived as a luxurious accommodation with a high standard. Guests often describe it as an older luxury hotel, maintaining a legacy of timeless elegance. The rooms and bathrooms are very clean and the beautifully decorated interiors add to the overall charm. High-end finishes and high-grade materials contribute to the luxury feel, although some decor does appear outdated and could use updating.
The level of service is commendably high and the hotel's amenities, such as the renowned pool, stand out as one of its best features. The breakfast, often highlighted as luxurious, meets the expectations of an upscale experience and aligns well with the hotel's overall class.
The hotel's central location offers great views and is perfect for those seeking an up-market experience. While some guests feel it doesn't always compare to the luxury of other high-end hotels, the general consensus is that the Hilton Warsaw City Hotel meets Hilton's standards and provides a quality, luxurious stay.
The Hilton Warsaw City Hotel is a remarkable destination for couples seeking a romantic escape. While some guests found nothing specifically romantic about their stay, many others were captivated by the romantic vibes and the wonderful experiences the hotel offered. The hotel's staff, particularly Ms. Sylwia from the reception desk, played a significant role in enhancing romantic moments, such as surprising guests with sweet treats or birthday cakes, creating cherished memories.
The hotel's higher floors offer stunning views, adding to the romantic ambiance, making it a perfect place for relaxation and rest. Couples looking for a nice romantic getaway have found the Hilton Warsaw City Hotel to be an ideal choice, often describing their stay as a great romantic hotel experience.
This summary brings together the key points of guest reviews about the dog-friendly aspects of the Hilton Warsaw City Hotel. Described as a friendly to dogs establishment, the hotel warmly welcomes dogs, ensuring a comfortable stay for both pets and their owners. Dogs are greeted with thoughtful amenities such as a water bowl, enhancing their comfort. The hotel is noted for its accommodating attitude towards pets, allowing guests to enjoy their stay without leaving their furry friends behind. However, it is worth noting that some reviews did not provide specific information regarding dog-related facilities or rules. Overall, guests appreciate the hotel's dog-friendly policies and amenities, making it a solid choice for travelers with pets.
Location Show Map
Location
The hotel is praised for its fantastic views, especially from higher floors, allowing guests to enjoy panoramic vistas of the city's skyline. The convenient location in the heart of Warsaw ensures that guests are close to business centers, making it ideal for corporate stays. It's also near cultural landmarks and bustling areas such as Browary Warszawskie, known for its trendy eateries and vibrant atmosphere.
In addition to its strategic location, the Hilton Warsaw offers clean and spacious rooms as well as excellent facilities, including a luxurious spa, a well-equipped gym and private parking. The staff's friendliness, combined with the delicious and versatile breakfast options, enhances the overall guest experience.
Whether exploring Warsaw's rich historical sites or attending business meetings, Hilton Warsaw City Hotel serves as an excellent base, marrying convenience and comfort with a touch of elegance.
Breakfast
While most reviews highlight the breakfast as excellent, varied and plentiful, there are occasional notes suggesting room for improvement, such as a need for more vegan and vegetarian options. However, the overall sentiment remains highly favorable with many guests describing the breakfast as amazing and one of the best they have experienced. The luxurious and hearty options, combined with the pleasant dining atmosphere, make breakfast at this hotel a notable part of the stay.
Dinner
Breakfasts appear to be a standout feature with freshly squeezed juices, a good variety and delicious coffee consistently earning high marks. Reviewers often emphasize the quality and enjoyment of their breakfast experiences, referring to it as the King and queen breakfast.
However, there are areas where improvements are needed. Some guests were disappointed with the consistency and variety of the food, noting that the menu remained the same each day and that certain dishes were occasionally missing. The buffet-style special dinner did not meet expectations and the selection for holiday meals like Christmas Eve was not well-received.
Service at the restaurant has mixed reviews with reports of staff being unhelpful and lacking warmth. Delays in order delivery have been mentioned alongside a general sentiment that the restaurant’s ambiance could be too noisy for a pleasant dining experience. Despite these points, the overall quality of food is described as quite good with some exquisite dishes like steak tartare and shrimp highlighted by frequent patrons.
In summary, the Hilton Warsaw City Hotel offers a culinary experience that satisfies many but leaves room for refinements in variety, consistency and service.
Rooms
While the decor in some rooms is noted as needing modernization, the overall functionality and comfort are praised with ample mentions of the comfortable beds and the large bathrooms offering both bathtubs and showers. Guests have highlighted the hotel's subdued ambiance, which, despite its central location, ensures a quiet and peaceful stay.
However, there are criticisms regarding the room's upkeep with instances of malfunctioning showers, outdated furniture and occasional cleanliness issues. Some rooms could also benefit from better lighting and stronger water flow.
Breakfast generally receives mixed reviews with some appreciating the variety and quality, while others felt the scrambled eggs fell short in taste. Despite these minor hiccups, the hotel's excellent location and courteous staff remain a highlight for many, making it a recommended choice for both leisure and business travelers.
Beds
Although the majority of reviews were positive, a few guests noted issues, such as the beds being hard or uncomfortable and some mentioned that the bed linen was not always clean. However, these instances were in the minority compared to the numerous remarks about the overall comfort and quality of the beds.
In summary, the Hilton Warsaw City Hotel is highly praised for its beds with guests frequently noting the comfort, quality and spaciousness, contributing to a restful and pleasant stay.
Cleanliness
Staff
Housekeeping and general service staff are also praised for being attentive, responsive and incredibly courteous. The hotel's service attitude and individual approach to clients are highlighted with specific mentions of professionally greeted guests and the exceptional friendliness of the staff.
However, there are occasional remarks about uncommunicative or slightly confused staff members and instances of less-than-ideal experiences with some reception staff. Despite these few criticisms, the dedication and kindness of the majority of the hotel's employees greatly enhance the guest experience.
In summary, the staff at Hilton Warsaw City Hotel exemplifies professionalism and hospitality, contributing to an overall positive and welcoming atmosphere for guests.
Wi-Fi
Spa
However, some guests noted that the spa area can get crowded, likely due to shared access by non-hotel guests and management by an external company. Despite these minor setbacks, the cleanliness and overall atmosphere remain commendable. The spa offers a fantastic place to unwind, complemented by quality spa services and a relaxing environment perfect for a morning swim or a rejuvenating massage.
The availability of diverse facilities such as the sauna, jacuzzi and fitness center contributes to an enjoyable and fulfilling experience for those seeking relaxation during their stay. Though a few noted that parts of the spa area are undergoing renovation or seemed outdated, the majority still found the spa to be excellent or perfect for their needs.
Gym
Beyond the gym, the hotel offers an array of wellness facilities including a spacious pool, whirlpools, a steam bath and sauna. These amenities are well-maintained and provide a relaxing environment for guests to unwind and rejuvenate. The combination of a great gym and excellent spa services makes it easy for visitors to balance their fitness regime with relaxation.
The fitness facilities stand out not only for their high quality but also for their accessibility and spaciousness. Whether engaging in a vigorous workout session or enjoying a leisurely swim, guests continually remark on the positive impact of these facilities on their stay.
Pool
The adult-friendly pool offers a spacious environment ideal for lap swimming and the swimming lanes are particularly appreciated. The pool area is cool and stylish, contributing to an overall pleasant experience. However, some guests have raised concerns about limited access for children, who can only use the pool on weekends and at restricted hours. This limitation is seen as inconvenient for families.
While many reviews commend the pool for being clean and featuring great facilities, there are a few comments about the water being cold and occasional issues with cleanliness. The pool closing hours, especially during weekends and the management by an external company have also been noted as minor drawbacks.
Overall, the pool at Hilton Warsaw City Hotel is described as an excellent, well-maintained facility with ample amenities, despite a few limitations concerning accessibility and operational hours.
Parking
However, several guests remarked on the high cost associated with using the car park. The fees, often cited around 120 PLN per day, were noted as steep with some suggesting that parking costs should be included in the room rate or at least discounted for hotel guests. Additionally, there were suggestions for improved marking and signage within the parking facility to enhance its usability.
Despite the praise for convenience and security, the high expense has been a consistent point of contention, leading some to recommend weekend visitors park elsewhere. Occasional praises for surprise discounts on the parking fee were noted, adding a touch of relief amidst the general sentiment of it being expensive.
Family
A frequent complaint is the absence of family rooms, making it less suitable for families or those traveling with multiple children. Guests have also noted that the breakfast menu is not tailored for children's tastes. The pool facilities are a particular point of contention with restricted hours for children’s access—limited to weekends between 1 pm to 5 pm—leaving little opportunity for families to enjoy the amenity together. For those with infants, the provided cot was found uncomfortable.
There were additional concerns about an unpleasant vibe outside in the garden area and the overall unfriendliness towards families, pointing to a lack of activities specifically geared towards young guests. Though cleanliness and the quality of breakfast received positive marks, it appears the hotel is more suited for adults and less accommodating for family-oriented stays.
4 Star
However, there are some discrepancies when it comes to the four-star expectations. Some guests feel that the hotel does not quite meet the standards typically associated with a four-star Hilton property, suggesting that the facilities and general condition may need an upgrade. Moments of service and quality seem to resonate more with a mid-level chain hotel rather than a high-end establishment. In particular, the breakfast offerings were mentioned unfavorably in comparison to less prestigious hotels.
Despite the generally good aspects, there seems to be room for improvement in ensuring that the overall experience aligns better with the advertised four-star rating. The staff receives a positive nod for maintaining the four-star standard in their service.
Business
The hotel is well-communicated in terms of transport, further enhancing its convenience for business guests. The business rooms and access to the Executive Lounge are specifically designed to provide an optimal work environment. The professional setting and business-like atmosphere add to its appeal, ensuring that it meets the expectations of corporate visitors.
Additionally, the hotel boasts a reliable fitness and spa area, offering a good business lunch option for unwinding between meetings. Overall, Hilton Warsaw City Hotel presents itself as a solid and well-regarded option for business travelers, maintaining the typical high Hilton standard and recommended both for business and leisure stays.
Accessible
Casino
Indoor Pool
Luxury
The level of service is commendably high and the hotel's amenities, such as the renowned pool, stand out as one of its best features. The breakfast, often highlighted as luxurious, meets the expectations of an upscale experience and aligns well with the hotel's overall class.
The hotel's central location offers great views and is perfect for those seeking an up-market experience. While some guests feel it doesn't always compare to the luxury of other high-end hotels, the general consensus is that the Hilton Warsaw City Hotel meets Hilton's standards and provides a quality, luxurious stay.
Romantic
The hotel's higher floors offer stunning views, adding to the romantic ambiance, making it a perfect place for relaxation and rest. Couples looking for a nice romantic getaway have found the Hilton Warsaw City Hotel to be an ideal choice, often describing their stay as a great romantic hotel experience.
Dog Friendly
Yes, Hilton Warsaw City Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Hilton Warsaw City Hotel.
Yes, Hilton Warsaw City Hotel welcomes dogs.
Yes, parking facilities are available at Hilton Warsaw City Hotel.
Yes, Hilton Warsaw City Hotel has a gym.
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