Hotel Roko
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Summary of reviewsHotel Roko receives commendations for its strategic location, making it an ideal pick for travelers. It offers easy access to major transport hubs, including proximity to the airport and regular bus connections to Warsaw's city center. The surrounding area’s tranquility, enriched by nearby parks, gardens and shops, further enhances the appealing setting. Complimentary parking adds value for those traveling by car.
Breakfast at Hotel Roko is a standout feature, drawing praise for its delicious, diverse and fresh offerings. Guests appreciate the plentiful buffet, comprising hot meals and local specialties, all nicely presented. The inclusion of breakfast in the room rate is regarded as a significant value addition. Despite some minor points about variety, overall sentiment towards the breakfast is highly positive with attentive staff ensuring a pleasant start to the day.
Room feedback is mixed but leans towards positive, particularly concerning cleanliness and tidiness. While the spaciousness of some rooms and the cleanliness of the renovated bathrooms are noted, issues such as small room size, poor sound insulation and inadequate heating are mentioned. The modern decor in areas and comfortable beds receive mixed feedback, balancing compliments on softness with criticisms about narrow beds and tired mattresses.
Cleanliness across the hotel earns frequent praise with many guests commending the spotless rooms, fresh bedding and well-maintained bathrooms. However, a few guests highlight areas needing improvement, such as occasional issues with linen cleanliness and ventilation, though such critiques do not overshadow the general positive consensus on the hotel’s maintained environment.
The hotel staff is a highlight, consistently noted for their friendliness, professionalism and attentiveness. The staff's flexibility and willingness to assist contribute significantly to guest satisfaction, from efficient check-ins to addressing specific needs like providing amenities.
Wi-Fi is a clear area for improvement with numerous guests experiencing poor connectivity in their rooms. Frequent signal drops and weak strength contribute to overall dissatisfaction, despite a few positive mentions.
Overall, Hotel Roko offers a balanced experience with standout positives in location, breakfast, cleanliness and staff interaction, though it could benefit from improvements in room comfort and Wi-Fi reliability.
Categories
Breakfast at Hotel Roko is a standout feature, drawing praise for its delicious, diverse and fresh offerings. Guests appreciate the plentiful buffet, comprising hot meals and local specialties, all nicely presented. The inclusion of breakfast in the room rate is regarded as a significant value addition. Despite some minor points about variety, overall sentiment towards the breakfast is highly positive with attentive staff ensuring a pleasant start to the day.
Room feedback is mixed but leans towards positive, particularly concerning cleanliness and tidiness. While the spaciousness of some rooms and the cleanliness of the renovated bathrooms are noted, issues such as small room size, poor sound insulation and inadequate heating are mentioned. The modern decor in areas and comfortable beds receive mixed feedback, balancing compliments on softness with criticisms about narrow beds and tired mattresses.
Cleanliness across the hotel earns frequent praise with many guests commending the spotless rooms, fresh bedding and well-maintained bathrooms. However, a few guests highlight areas needing improvement, such as occasional issues with linen cleanliness and ventilation, though such critiques do not overshadow the general positive consensus on the hotel’s maintained environment.
The hotel staff is a highlight, consistently noted for their friendliness, professionalism and attentiveness. The staff's flexibility and willingness to assist contribute significantly to guest satisfaction, from efficient check-ins to addressing specific needs like providing amenities.
Wi-Fi is a clear area for improvement with numerous guests experiencing poor connectivity in their rooms. Frequent signal drops and weak strength contribute to overall dissatisfaction, despite a few positive mentions.
Overall, Hotel Roko offers a balanced experience with standout positives in location, breakfast, cleanliness and staff interaction, though it could benefit from improvements in room comfort and Wi-Fi reliability.
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Answers last updated by Hotel Roko
Dog Friendly Hotel
Business Hotel
Guest Reviews
Hotel Roko is highly regarded for its strategic location, making it a practical choice for various travelers. Many guests appreciate its proximity to major transport hubs, noting it is close to the airport and a bus station with bus 127 offering convenient trips to the city center every 20 minutes. It's also well-connected to key avenues like Jerozolimskie Avenue and offers straightforward access from Wrocław.
The surrounding area is described as quiet and pleasant, enriched by tidy houses, gardens, a church and a park. The hotel is situated in a not-too-busy street, enhancing the tranquility of the stay. Guests also highlighted the convenience of nearby bus stops, shops and restaurants.
Free parking in front of the hotel is another valued feature for those with vehicles. Overall, the location is considered to offer good value for money, making it an ideal base for travelers looking to explore Warsaw and its surroundings comfortably.
Hotel Roko's breakfast offerings have garnered a diverse range of positive reviews from guests. Many visitors highlight the delicious and diverse selection of food with the majority praising the breakfast as excellent, very good or great. Guests repeatedly mention the variety of hot meals and the plentiful, fresh and tasty options available each morning. The breakfast buffet is especially noted for its fresh products and substantial offerings.
Several reviews emphasize the beautifully presented food and the sufficient abundance of the breakfasts. Guests appreciate not only the quality but also the inclusion of breakfast in the room rate, adding to the overall value of their stay. Additionally, the local dishes have been well-received for their delightful flavors.
Despite a few comments on the need for more variety and minor drawbacks like occasional long waits for certain menu items, the overall sentiment toward Hotel Roko's breakfast is overwhelmingly positive. The inclusion of hearty meals and local specialties, combined with very nice and attentive staff, ensures that guests start their day on a high note.
Hotel Roko garners praise for its spaciousness in certain rooms, while cleanliness and tidiness are consistently highlighted across multiple reviews. Many guests find the rooms cozy and comfortable with modern decor in some areas. The beds receive mixed feedback with a note on comfort but a few concerns about the softness of the mattresses. The bathroom facilities, particularly the new renovations, are commended for their cleanliness.
However, there are notable downsides mentioned by guests. Several rooms are described as very small and instances of poor sound insulation are a common complaint. Guests also report issues with room temperature, citing thin blankets and insufficient heating during colder periods. Additionally, some rooms appear dated or worn out and the lack of an elevator presents a challenge for those on higher floors. Lastly, the location on a busy street may contribute to noise disruptions.
Overall, Hotel Roko presents a mix of positives and areas for improvement with a general emphasis on cleanliness and comfort despite some spatial and structural shortcomings.
Hotel Roko receives mixed reviews regarding its bedding. Many guests appreciate the comfort, frequently highlighting the very soft mattresses that contribute to a good night's sleep. Positive feedback includes phrases like comfortable beds, very comfortable bed and fairly comfortable bed. The pillows have also garnered praise for enhancing sleep quality. However, not all feedback is favorable. Some guests found the beds to be narrow and small with a few pointing out issues like sagging mattresses and worn-out conditions. There are mentions of beds creaking and being uncomfortable with a few describing the beds as among the worst they've experienced. Overall, while some guests found the beds at Hotel Roko to be a highlight, others felt that improvements are needed to meet comfort expectations.
Hotel Roko is frequently praised for its cleanliness with many guests highlighting the rooms as nice and very clean. Positive feedback often mentions the clean and fresh accommodations, renovated bathrooms free of mold and very clean bedding. Guests also appreciated the overall tidiness and the good smell throughout the hotel. The friendly and pleasant hotel staff adds to the enjoyable experience, ensuring that areas are consistently clean and welcoming.
However, there are a few reviews indicating room for improvement in certain areas. Some guests noted that cleanliness was merely acceptable or average and concerns about the cleanliness of the linen were raised due to finding foreign hairs. Other issues included stuffiness in the rooms if not ventilated, occasional unpleasant odors from the kitchen and a few instances of dirty bathrooms. Despite these mixed reviews, the general consensus leans favorably towards the hotel's commitment to maintaining a clean environment.
Hotel Roko is known for its exceptionally friendly and welcoming staff, who go out of their way to make guests feel comfortable. The team is described as professional, polite and very attentive, consistently receiving praise for their helpfulness and flexibility in meeting the needs of their guests. The reception staff, in particular, has been noted for their friendliness with special mention of their efficient check-in process. Guests have appreciated the staff's efforts to address their needs, including providing backup amenities like hairdryers. Despite a minor note of inconsistency in behavior, the overall impression of the hotel staff is overwhelmingly positive, highlighting their commitment to excellent service and guest satisfaction.
Guests of Hotel Roko have expressed significant dissatisfaction with the hotel's Wi-Fi service. Many reported poor to non-existent Wi-Fi coverage in the rooms with frequent signal drops and weak signal strength. There were also mentions of insufficient information about the Wi-Fi password in the rooms, requiring a trip to the lobby to retrieve it. While there were a few positive comments noting that the Wi-Fi works great and is good, they were overshadowed by numerous complaints about the overall reliability and effectiveness of the internet service.
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Location
The surrounding area is described as quiet and pleasant, enriched by tidy houses, gardens, a church and a park. The hotel is situated in a not-too-busy street, enhancing the tranquility of the stay. Guests also highlighted the convenience of nearby bus stops, shops and restaurants.
Free parking in front of the hotel is another valued feature for those with vehicles. Overall, the location is considered to offer good value for money, making it an ideal base for travelers looking to explore Warsaw and its surroundings comfortably.
Breakfast
Several reviews emphasize the beautifully presented food and the sufficient abundance of the breakfasts. Guests appreciate not only the quality but also the inclusion of breakfast in the room rate, adding to the overall value of their stay. Additionally, the local dishes have been well-received for their delightful flavors.
Despite a few comments on the need for more variety and minor drawbacks like occasional long waits for certain menu items, the overall sentiment toward Hotel Roko's breakfast is overwhelmingly positive. The inclusion of hearty meals and local specialties, combined with very nice and attentive staff, ensures that guests start their day on a high note.
Rooms
However, there are notable downsides mentioned by guests. Several rooms are described as very small and instances of poor sound insulation are a common complaint. Guests also report issues with room temperature, citing thin blankets and insufficient heating during colder periods. Additionally, some rooms appear dated or worn out and the lack of an elevator presents a challenge for those on higher floors. Lastly, the location on a busy street may contribute to noise disruptions.
Overall, Hotel Roko presents a mix of positives and areas for improvement with a general emphasis on cleanliness and comfort despite some spatial and structural shortcomings.
Beds
Cleanliness
However, there are a few reviews indicating room for improvement in certain areas. Some guests noted that cleanliness was merely acceptable or average and concerns about the cleanliness of the linen were raised due to finding foreign hairs. Other issues included stuffiness in the rooms if not ventilated, occasional unpleasant odors from the kitchen and a few instances of dirty bathrooms. Despite these mixed reviews, the general consensus leans favorably towards the hotel's commitment to maintaining a clean environment.
Staff
Wi-Fi
No, Hotel Roko doesn't have any pool.
No, a spa isn't available at Hotel Roko.
Yes, Hotel Roko welcomes dogs.
No, parking facilities aren't available at Hotel Roko.
No, Hotel Roko doesn't have a gym.
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