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Summary of reviewsPlatinum Residence in Warsaw is widely appreciated for its prime location, offering easy access to the city's central train station, metro and bus stops, enabling convenient exploration of the city's key landmarks such as the Warsaw Uprising Museum and Norblin Factory. The vibrant surrounding area is filled with trendy restaurants, bars and cafes, catering to both leisure and business travelers. Moreover, amenities like underground parking and an in-house store enhance the overall convenience for guests.
The rooms at Platinum Residence are praised for their spaciousness, modern decor and cleanliness. Many guests feel that the apartments provide a homely atmosphere with functional layouts and comfortable furnishings, including fully equipped kitchens and large windows offering beautiful views. Despite some mentions of occasional neglect, the consensus is that the apartments meet high standards of cleanliness and feature a range of amenities that contribute to a comfortable stay.
In terms of cleanliness, the facility maintains a high standard with rooms consistently described as clean, tidy and aesthetically pleasing. Although there are occasional lapses in attention to detail, such as uncleaned glasses or minor dust, the overall sentiment remains positive regarding the cleanliness and maintenance of the apartments.
The staff at Platinum Residence receive high marks for their professionalism, friendliness and attentiveness. Guests frequently highlight the reception team's readiness to assist and their polite demeanor, contributing significantly to a positive service experience. Minor complaints about occasional mistakes at reception are far outweighed by the numerous positive mentions of the courteous and service-oriented staff.
For internet connectivity, the Wi-Fi at Platinum Residence is generally stable, though its accessibility and quality can sometimes be inconsistent. The need to pay extra for Wi-Fi is noted by some guests, which can be a minor inconvenience for those expecting complimentary internet access.
Parking at Platinum Residence, while convenient and secure, is considered expensive. The underground garage is well-guarded but commands a significant daily fee, which some guests find steep. Additionally, finding parking in the nearby area outside the hotel can be challenging, though the reception provides helpful parking-related information to avoid penalties.
The beds in the apartments receive mixed reviews. While many guests find them comfortable and spacious, some have pointed out issues with bed height, mattress wear and the quality of pillows. Despite these concerns, the general feedback indicates that the beds provide satisfactory comfort for a good night’s sleep.
In summary, Platinum Residence is highly regarded for its excellent location, spacious and clean apartments and professional staff. While there are some areas for improvement, particularly with Wi-Fi accessibility, parking costs and bed quality, the overall experience at Platinum Residence is positive, making it a desirable choice for visitors to Warsaw. Show more
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Categories
Aparthotel with Swimming Pool
Offers a swimming pool and is located near the city center. It provides comfortable accommodations.
Pool Lap Lanes
Aparthotel for Honeymoon
Dog Friendly Aparthotel
Romantic Aparthotel
Aparthotel with Parking
Aparthotel with Gym
4-Star Aparthotel
Aparthotel with Pool Lap Lanes
Room Types
Superior One-Bedroom ApartmentModern, spacious apartment with a fully equipped kitchenette, a seating area and a flat-screen TV with cable channels and a DVD player.
One-Bedroom ApartmentA spacious apartment with a bedroom, a bathroom and a spacious living room with a kitchenette. Apartments located lower than on the 15th floor feature balconies.
Studio ApartmentModern studio apartment with a fully equipped kitchenette, a seating area and a flat-screen TV with cable channels and a DVD player.
Deluxe One-Bedroom ApartmentA spacious apartment with panoramic windows. It has a bathroom, a bedroom and a living room with a spacious kitchenette with a toaster and a microwave. Apartments located lower than on the 15th floor feature balconies.
Large Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a shower. A wardrobe, a safe deposit box and heating are offered in this double room. The unit has 1 bed.
Deluxe StudioProviding free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchenette features a refrigerator, a dishwasher and a microwave. The studio provides a seating area, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
One-Bedroom SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchenette, guests will find a refrigerator, a dishwasher, a microwave and an electric kettle. The suite offers a washing machine, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchenette, which has a refrigerator, a dishwasher, a microwave and a toaster. The suite features a washing machine, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Situated in the heart of Warsaw, the Platinum Residence boasts an enviable location that puts guests close to everything the city has to offer. The hotel is conveniently within walking distance to the central train station and is well-connected with nearby metro and bus stops, making it easy to explore the city and its attractions. This prime positioning not only offers beautiful views but also ensures proximity to key landmarks such as the Warsaw Uprising Museum and Norblin Factory.
The area surrounding the hotel is vibrant and trendy, filled with an array of restaurants, bars and cafes which are perfect for both leisure and business travelers. Guests can also take advantage of the underground parking and a Biedronka store within the hotel premises, adding to the convenience.
The Platinum Residence is perfectly placed for meetings with easy access to the financial district while maintaining a quiet oasis away from the bustling streets. Whether staying for a short visit or a longer stay, the combination of a superb location, excellent service and comfortable accommodation makes it an ideal choice for anyone visiting Warsaw.
Rooms
Platinum Residence offers spacious and well-equipped apartments that stand out for their modern decor and cleanliness. Many guests have highlighted the size of the rooms, mentioning that they are even larger than they appear in pictures. The apartments are described as having functional layouts with comfortable furnishings such as sofas, bathtubs and washing machines, making them feel more like homes than hotel rooms.
The cleanliness of the apartments is frequently praised and the presence of modern amenities like fully equipped kitchens, multiple cabinets and more than enough towels contribute to a comfortable stay. The well-maintained interiors also feature large windows that enhance the sense of space and provide beautiful views, adding to the overall pleasant atmosphere.
Despite these positive aspects, a few reviews note that some rooms show signs of neglect and could use renovation. However, the general consensus is that the spacious, modern apartments with their high standards of cleanliness and full range of amenities make Platinum Residence a satisfying choice for travelers looking for more than just a simple hotel room. The central location and the quality of service further add to the positive experience for most guests.
Beds
At the Platinum Residence, the beds have garnered a mix of opinions from guests. On a positive note, many reviewers have consistently mentioned the comfort of the beds, describing them as comfortable and large. Several guests have also found the beds to be warm and appreciated the fairly large size, particularly when accompanied by a corner sofa that adds to the room's comfort.
However, there are notable areas for improvement. Some guests have pointed out that the beds are either too low or extremely small and a few mentioned that the mattresses are worn out on one side or have broken rungs in the frame. The pillows have received particular criticism with some guests finding them terrible, stiff and of low quality. While some rooms feature quality bedding and towels, others have been reported to have uncomfortable and low-quality bedding and pillows.
In summary, while many guests find the beds at Platinum Residence comfortable and spacious, attention to maintaining the quality of mattresses, pillows and bedding will enhance the overall sleep experience for all visitors.
Cleanliness
Platinum Residence offers an experience punctuated by a high standard of cleanliness and well-maintained facilities. Many guest reviews highlight the apartments as big, tidy and offering beautiful views, especially from higher rooms. The rooms are repeatedly described as very clean, comfortable and modern, providing an overall sense of cleanliness throughout the facility. The apartments are also noted for being aesthetically pleasing and equipped with high-quality hygiene products, ensuring a comfortable stay.
However, some reviews point to occasional lapses in cleaning standards. Issues such as hair and dust in rooms, uncleaned glasses and occasional dirty areas, including limescale in kettles and sticky floors, were mentioned. These concerns suggest that while the general maintenance is high, attention to detail can sometimes be inconsistent. Despite these hiccups, the prevailing sentiment is a positive one with apartments often described as clean, well-maintained and overall very comfortable.
Staff
Visitors to Platinum Residence are consistently impressed by the high level of service and professionalism exhibited by the staff. Descriptions of the personnel highlight their friendliness, attentiveness and unwavering politeness, making guests feel welcomed and well-cared for throughout their stay. The reception team, including standout mentions like Dominic and Mr. Kuba, is particularly praised for being helpful, patient and always ready with a smile.
Guests appreciate the attentiveness of the staff to cleanliness and their eagerness to assist without being pushy. The overall service is described as top-notch with many reviews specifically noting the professionalism and courteous behavior of the entire team. Some reviews mention minor issues, such as occasional mistakes at reception, but these appear to be the exception rather than the norm. The positive feedback notably outweighs the negative with numerous mentions of kind, responsive and service-oriented staff, culminating in a largely positive impression of the service experience at Platinum Residence.
Wi-Fi
Platinum Residence offers a stable Wi-Fi connection, though guests have experienced various issues with accessibility and quality. While the Wi-Fi is generally described as good quality, it can be a bit inconvenient at times. It is important to note that Wi-Fi is not included in the standard room rate and is chargeable, which some guests might find surprising. There have been instances where the Wi-Fi password did not work or the connection was weak, which could be a downside for travelers relying on a smooth internet experience. Despite these setbacks, some reviews have noted that there is no additional charge for Wi-Fi. Therefore, guests seeking reliable and hassle-free internet access might need to reconsider or prepare for potential additional costs.
Parking
Platinum Residence offers convenient parking options, featuring an excellent underground garage that is guarded. However, securing a space in the on-site parking lot comes with a substantial fee with daily charges ranging from 100 to 220 PLN. This cost is considered high by many guests, who describe it as quite expensive. Moreover, finding parking in the nearby area outside the hotel is challenging and access to the parking lot itself can be difficult. Despite these issues, the reception provides information about parking, which can be helpful for avoiding penalties. All in all, while the convenience of on-site parking at Platinum Residence is appreciated, the high cost and occasional access difficulties can detract from the overall experience.
Yes, Platinum Residence has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at Platinum Residence.
Yes, Platinum Residence welcomes dogs.
Yes, parking facilities are available at Platinum Residence.