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Hotel Monterey Sendai is a unique hotel, inspired by the elegance and sophistication of Prague. Guests can truly relax in the hotel's tranquil atmosphere, soak in the natural hot spring bath and discover Sendai in a fresh light.
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Summary of reviewsHotel Monterey Sendai receives commendations for its prime location, situated in the heart of Sendai, close to Sendai Station, major shopping areas, restaurants and tourist attractions. This ensures easy accessibility for travelers and adds convenience, particularly with amenities like a luxurious 17th-floor spa and lounge.
Breakfast at the hotel is well-loved for its diverse and delectable options, particularly the traditional Japanese dishes and locally inspired fare. The extensive buffet, featuring items such as freshly prepared omelettes and Tohoku ingredients, leaves a positive impression despite some guests finding the pricing a bit steep. The spacious, stylish breakfast venue and attentive staff further enhance the dining experience. Dinner offerings are also well-received with high-quality meals and a commendable variety of options, including Japanese, Chinese and French cuisine. Introduction of local Sendai dishes elevates the dining to a culinary and cultural journey.
The rooms at Hotel Monterey Sendai are praised for their cleanliness, spaciousness and charming retro décor, offering a calming and comfortable stay. Guests appreciate the well-appointed amenities, larger-than-expected sizes and excellent soundproofing, ensuring a peaceful experience. Despite occasional minor issues such as dust or outdated elements, the overall room quality is high.
The hotel's exceptional cleanliness is consistently highlighted with spotless rooms and furnishings contributing to a luxurious atmosphere. The bathrooms and linens stand out for their hygiene and infection control measures are well-regarded. Common areas are also meticulously clean.
The staff at Hotel Monterey Sendai are noted for their exceptional service and professionalism. Polite, supportive and attentive, they ensure a seamless and pleasant experience for guests. Specific instances of going above and beyond, such as assisting elderly family members, are frequently mentioned.
Free Wi-Fi, although experiencing occasional connectivity issues, is generally reliable and appreciated by guests. The spa offers a mixed experience with many guests enjoying the clean and relaxing facilities. However, high usage fees and shorter operational hours are points of contention.
Parking options are praised for convenience, although larger vehicles may face challenges. The elderly attendants receive special commendation for their courtesy. The family-friendly atmosphere of the hotel is notable with amenities tailored for children and spacious family rooms receiving positive feedback.
Beds at the hotel receive a mostly positive reception, praised for their comfort and quality. Few guests noted issues such as overly soft or firm mattresses, but overall, the sleeping experience is satisfactory.
Hotel Monterey Sendai exudes a luxurious and elegant ambiance with a nostalgic charm and high-end amenities contributing to an overall sense of opulence. Cleanliness and attention to detail enhance the luxurious feel, ensuring a comfortable and indulgent stay. Additionally, the hotel's romantic European décor and pleasant atmosphere make it an ideal destination for couples seeking an enchanting escape.
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