Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG, is highly praised for its prime and convenient location, especially for guests attending Naval Base RTC bootcamp graduations. The hotel's proximity to the Great Lakes Navy base and various dining and shopping options, along with nearby leisure activities like Six Flags amusement park, makes it a favorable choice for many visitors.
Guests consistently commend the quality and variety of the complimentary breakfast, highlighting fresh, well-prepared items and a diverse hot buffet that caters to varied tastes. Cleanliness is another standout feature with numerous comments on the spotlessly clean rooms and well-maintained facilities, contributing to a pleasant stay.
The hotel rooms are described as clean, spacious and comfortable with some featuring in-room jacuzzis. Despite a few minor maintenance issues, the general consensus is positive, particularly regarding the comfortable beds and the friendly, helpful staff, which includes notable mentions of individuals like Patrick and Angela for their exceptional service.
Family-friendliness is another strong point, especially for those visiting for Navy boot camp graduations. The staff's efforts to accommodate and make stays exceptional are well-appreciated, coupled with amenities like daily hot breakfast and all-day lobby coffee enhancing the experience.
While the pool and hot tub received mixed reviews regarding their condition and size, many families still appreciated these amenities. Lastly, the beds in the hotel were noted for their comfort, though sofa beds received some criticism.
Overall, the combination of an excellent location, clean and comfortable accommodations, a delicious breakfast and exceptional staff service makes Holiday Inn Express Hotel & Suites Waukegan/Gurnee a top choice for travelers.
Categories
Guests consistently commend the quality and variety of the complimentary breakfast, highlighting fresh, well-prepared items and a diverse hot buffet that caters to varied tastes. Cleanliness is another standout feature with numerous comments on the spotlessly clean rooms and well-maintained facilities, contributing to a pleasant stay.
The hotel rooms are described as clean, spacious and comfortable with some featuring in-room jacuzzis. Despite a few minor maintenance issues, the general consensus is positive, particularly regarding the comfortable beds and the friendly, helpful staff, which includes notable mentions of individuals like Patrick and Angela for their exceptional service.
Family-friendliness is another strong point, especially for those visiting for Navy boot camp graduations. The staff's efforts to accommodate and make stays exceptional are well-appreciated, coupled with amenities like daily hot breakfast and all-day lobby coffee enhancing the experience.
While the pool and hot tub received mixed reviews regarding their condition and size, many families still appreciated these amenities. Lastly, the beds in the hotel were noted for their comfort, though sofa beds received some criticism.
Overall, the combination of an excellent location, clean and comfortable accommodations, a delicious breakfast and exceptional staff service makes Holiday Inn Express Hotel & Suites Waukegan/Gurnee a top choice for travelers.
Family Friendly Hotel
Offers a comfortable and convenient stay for families, with amenities including a pool and complimentary breakfast. Its location provides easy access to attractions in both Waukegan and Gurnee.
Business Hotel
Holiday Inn Express Hotel & Suites Waukegan/Gurnee offers essential amenities for business travelers. While specific details on meeting spaces are not available in the provided data, Holiday Inn Express hotels generally provide free Wi-Fi, a business center, complimentary breakfast, and comfortable rooms designed to support a productive stay.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG, is praised for its prime location, especially for those attending Naval Base RTC bootcamp graduations. Guests appreciate the hotel's proximity to the Great Lakes Navy base, making it a convenient spot for military families. The location is also noted for being close to a variety of dining options, from fast food restaurants to more traditional eateries and several shopping centers, including supermarkets and Walmart, all within walking distance. For leisure activities, Six Flags amusement park and nearby malls are just a short drive away. Reviewers frequently mention the clean and cozy rooms, highlighting the hotel's commitment to cleanliness. The friendly staff and the breakfast offerings add to the positive experience and the shuttle service to the Navy base is particularly valued by guests. Overall, the hotel’s central location and excellent amenities make it a favorable choice for visitors.
The breakfast at Holiday Inn Express Hotel & Suites Waukegan/Gurnee is widely praised by guests for its quality and variety. Complimentary and delicious, it features fresh and well-prepared items that are consistently well-stocked. Guests have noted the excellent continental breakfast, highlighting its impressive spread that includes options like sausage gravy and biscuits, eggs, sausage, oatmeal and fruit. The hot buffet stands out for its diversity and the breakfast display receives commendations for being visually appealing. The breakfast area is kept clean and the kind and helpful staff contribute to an overall positive experience. Additionally, good coffee and comfortable amenities such as comfy pillows and linens enhance guests' satisfaction. Overall, the breakfast offerings meet varied tastes and preferences, making it a delightful start to the day for many visitors.
The Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG, offers guests clean, spacious and comfortable accommodations. Many reviewers noted the ample size of the rooms with some highlighting the additional luxury of an in-room jacuzzi. Cleanliness is a strong point with several comments emphasizing the super clean and fresh-smelling rooms. Comfortable beds add to the overall positive experience, making it a relaxing stay. The hotel staff, particularly employees like Patrick, are praised for their friendliness and helpfulness, making guests feel welcomed and at ease. However, maintenance issues and minor complaints about room conditions, such as stained carpets and small bathrooms, were mentioned. Despite this, the general consensus is that the rooms are inviting and provide a comfortable sleep experience. The location near Navy RTC is also convenient for visitors. While some feel that the rates are a bit high for a single night's stay, the overall quality of the rooms and service makes it a favorable choice for many travelers.
The beds at the Holiday Inn Express Hotel & Suites Waukegan/Gurnee receive high marks for their comfort. Many guests found the beds, along with the pillows, to be especially comfortable and conducive to a good night's sleep. The hotel's cleanliness further enhances the overall restful experience. However, there were occasional mentions of discomfort, particularly regarding the sofa beds, which some found unsatisfactory. Overall, the widely shared sentiment suggests the standard beds are a strong point of this hotel's accommodations.
Holiday Inn Express Hotel & Suites Waukegan/Gurnee stands out for its exemplary cleanliness and friendly staff, based on guest reviews. Numerous comments highlight the cleanliness of the rooms and the facility as a whole. Guests often noted that their rooms were really clean and the entire place maintained a high level of cleanliness. Additionally, the staff received praise for being friendly and helpful, contributing to an overall pleasant stay. Despite a few mentions of minor cleanliness issues, the consensus among guests points to a clean, safe and comfortable environment, meeting and even exceeding their expectations. The combination of cleanliness and a courteous, efficient staff makes this hotel a reliable choice for travelers.
At the Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG, guests consistently praise the exceptional service provided by the staff. Descriptions such as courteous, friendly and amazing frequently appear in reviews, depicting a team that genuinely cares about guest experiences. Front desk personnel, in particular, receive numerous commendations for their welcoming and accommodating nature. One standout mention highlights a staff member named Angela, celebrated for her exceptional friendliness and professionalism. Overall, the management and staff create a positive, hospitable environment that leaves a lasting impression on visitors. The combination of excellent staff and amenities contributes significantly to an outstanding hotel stay.
The Holiday Inn Express Hotel & Suites Waukegan/Gurnee offers a pool and hot tub that guests have found clean. Families appreciated that children enjoyed swimming before bed despite the pool being smaller than expected. Some visitors mentioned the water was cold or had a lot of chlorine. A few noted that the pool and hot tub seemed old and occasionally cloudy, leading to some hesitation about using them. However, others still found the pool area to be great and valued the outdoor amenities.
The Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG, is highly regarded for its family-oriented atmosphere, especially for those attending Navy boot camp graduations. Many guests appreciated how the staff went above and beyond to make their stay exceptional, handling any issues promptly and courteously. The hotel’s efforts to accommodate Navy families did not go unnoticed with several reviewers lauding their considerate and polite service. The daily hot breakfast and all-day coffee in the lobby were also highlights. The environment felt like one big family and the hotel's arrangements for families unable to attend the graduation in person were especially commendable. Overall, the welcoming atmosphere and tailored services make it a great choice for Navy families.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
Family
Yes, Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG.
No, Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG.
Yes, Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG has a gym.
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