Holiday Inn Express Suites Rochester Webster

Webster, 860 Holt Road43.218479,-77.446615(Show on Map)

8.8

Excellent

+62 Photos

+ 60 Photos60

Checkin - Checkout datesWed, 11 Nov - Thu, 12 Nov11 Nov - 12 Nov

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Info

Summary of reviews

Summarized by AI

The Holiday Inn Express Hotel & Suites Rochester Webster by IHG provides a delightful and welcoming experience for guests, particularly emphasized by its prime location, exceptional breakfast offerings, and comfortable accommodations. Nestled in an advantageous area, the hotel allows easy access to both urban and natural attractions, such as Ontario Beach and the Strong Museum, while maintaining affordability. Guests appreciate the convenience of nearby shopping centers and dining options, along with the charming touch of a fire pit in the cozy outdoor area. The breakfast consistently garners high praise for its variety and quality, featuring a buffet that caters to all age groups with fresh and delicious selections. The presence of a pancake machine further enhances the breakfast experience. Immaculate cleanliness is a notable hallmark throughout the property, from the lobby to the rooms, ensuring a comfortable and inviting atmosphere. Spacious, thoughtfully designed rooms are complemented by super comfortable beds, providing an excellent night's sleep. The friendly and helpful staff contribute significantly to the positive atmosphere, ensuring guests feel welcomed and supported during their stay. While feedback on the pool and hot tub area varies, families particularly enjoy the facilities despite suggestions for improvements in water temperature and clarity. Overall, the strategic location, combined with quality service, comfort, and cleanliness, make the Holiday Inn Express Hotel & Suites Rochester Webster by IHG a popular choice for travelers seeking a relaxing and enjoyable stay.

Categories

Accessible

AI-generatedAccessible rooms and facilities are mentioned as being available at this hotel.

3 Star

AI-generatedThis hotel offers comfortable rooms and standard amenities, including a complimentary breakfast. It provides a reliable and convenient stay for travelers.

Pool

Heated Pool

Indoor Pool

EV charging stations

Honeymoon

Family

Business

Parking

EV charging stations

Gym

Indoor Pool

Heated Pool

Check-in - Check-out

Check In:

15:00

Check Out:

11:00

Hotel Info

Total number of rooms: 50

Number of floors (main building): 4

Double rooms: 50

Suites: 25

Segments

Business hotels

Facilities

Small pets allowed (under 5 kg)

Large pets allowed (over 5 kg)

Wheelchair-accessible

Car park

Garage

Key Collection

24-hour reception

Late Check-out

Wired Internet

Wi-fi

Airport Shuttle

Room service

Laundry service

Launderette

Hotel safe

Lift access

Newspapers

Clothes dryer

BBQ facilities

Catering

Bar

Meals

Breakfast

Business

Conference room

Meeting room

Printer

Business centre

Fax

Entertainment

Indoor freshwater pool: 1

Game room

Health

Hot tub

Sports

Fitness

Golf

Tennis

Important information

Small pets allowed (under 5 kg) is available for a fee.

Large pets allowed (over 5 kg) is available for a fee.

Car park is available for a fee.

Garage is available for a fee.

Late Check-out is available for a fee.

Wired Internet is available for a fee.

Wi-fi is available for a fee.

Airport Shuttle is available for a fee.

Room service is available for a fee.

Laundry service is available for a fee.

Launderette is available for a fee.

Hotel safe is available for a fee.

Lift access is available for a fee.

Bar is available for a fee.

Printer is available for a fee.

Business centre is available for a fee.

Fax is available for a fee.

Game room is available for a fee.

Hot tub is available for a fee.

Non-smoking establishment is available for a fee.

Fitness is available for a fee.

Golf is available for a fee.

Tennis is available for a fee.

Keep in Mind

Non-smoking establishment

Room Types

Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability. Guests must be 21 years of age to check-in at this hotel.

Standard King RoomFeatures a microwave and small refrigerator.

King Suite with Additional Living AreaFeatures a sink, dining area, microwave, refrigerator and seating area with sofa bed.

Suite with Roll in Shower - Hearing Accessible/Non-SmokingFeatures a sink, dining area, microwave, refrigerator and seating area with sofa bed.

Standard Queen Room with Two Queen BedsFeatures a microwave and refrigerator.

King Room - Mobility Access/Hearing AccessibleThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Standard Double Room - Communications Accessible TubThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Suite - Disability Access Roll in Shower/Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Two Queen Beds - Disability Access Hearing Accessible - Roll-In ShowerThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.

Guest Reviews

8.8

Excellent

Review Summaries

Summarized by AI

Location

The Holiday Inn Express Hotel & Suites Rochester Webster by IHG is situated in a prime location that offers guests easy access to both urban and natural attractions. Nestled close to Rochester, this hotel is adjacent to a city park, providing a pleasant escape for those who enjoy outdoor activities. The area features convenient proximity to Ontario Beach and the Strong Museum, all without commanding high urban prices often associated with such strategic placements. Guests appreciate the hotel's accessibility from main roads, making trips to nearby restaurants and highways hassle-free. Furthermore, the locale boasts a modern touch in a charming part of Upstate New York, enhanced by facilities like a cozy outdoors area complete with a fire pit. A shopping center and various dining options are also within easy reach, ensuring that everything travelers might need is right at their fingertips. Overall, the combination of location and friendly service contributes to a delightful stay at this hotel.

Breakfast

At the Holiday Inn Express Hotel & Suites Rochester Webster by IHG, breakfast receives high praise from guests. Many appreciate the diverse options that cater to both kids and adults, with a buffet that is described as very complete and delicious. Freshness and variety are consistent highlights, with wide-ranging selections that are well-received. The breakfast area is often noted for its cleanliness and good maintenance. The availability of a pancake machine adds a special touch, making it a standout feature for many. Guests also enjoy the convenience of coffee, tea, and hot cocoa available in the lobby. While most reviews are positive regarding the timing and experience, some guests mention a desire for extended breakfast hours to accommodate different schedules. Overall, the breakfast experience is a significant and well-regarded aspect of stays at this hotel.

Rooms

Holiday Inn Express Hotel & Suites Rochester Webster by IHG stands out for its immaculate cleanliness and comfort, making it a top choice for travelers seeking a restful stay. Guests frequently praise the super comfortable beds and spacious rooms, ensuring a great night's sleep. The facility is consistently described as clean and inviting, with a friendly staff enhancing the welcoming atmosphere. The rooms are not only clean but also thoughtfully designed, offering ample space and all necessary accessories. Additionally, the hotel’s location is quiet and conveniently adjacent to a park, providing a peaceful retreat after a day of exploration. With a satisfying breakfast and good coffee to start the day, this hotel offers both convenience and comfort in abundance.

Beds

The Holiday Inn Express Hotel & Suites Rochester Webster by IHG frequently receives praise for its comfortable beds. Guests consistently describe the beds as exceptionally cozy, providing a restful night's sleep. Many guests note the cleanliness and organization of the hotel, enhancing their overall experience. The combination of comfort and cleanliness makes the hotel a popular choice for visitors seeking a relaxing stay. Additionally, the hotel's convenient location next to a walking trail adds to the appeal, offering guests the opportunity to explore the surrounding area. Overall, the beds at this hotel contribute significantly to guest satisfaction, emphasizing comfort and value.

Cleanliness

Holiday Inn Express Hotel & Suites Rochester Webster by IHG consistently impresses guests with its outstanding cleanliness. From the inviting lobby to the organized, modern facilities, reviewers frequently highlight the property's pristine condition. Visitors consistently note that the entire hotel, including the exceptionally clean rooms, beds, bathrooms, and amenities like the pool and hot tub area, reflects a high standard of tidiness. The spacious and efficiently designed rooms further enhance the comfortable atmosphere, making guests feel at ease. Friendly staff add to the positive experience, ensuring a welcoming environment throughout the hotel. While some mention that cleaning frequency could be improved, the overall impressions of cleanliness remain remarkably high, contributing to a pleasant and relaxing stay for all guests.

Staff

Holiday Inn Express Hotel & Suites Rochester Webster by IHG is consistently praised for its exceptionally friendly and polite staff. Guests often note the welcoming atmosphere created by the attentive team. The staff is repeatedly described as helpful, supportive, and outstanding in customer service, ensuring a positive experience for all visitors. Such repeated commendation highlights the staff's dedication to providing an enjoyable and accommodating stay.

Pool

The pool and hot tub area at the Holiday Inn Express Hotel & Suites Rochester Webster by IHG receives mixed feedback from guests. Visitors often praise the cleanliness of the area and commend the excellent quality of the pools. The facilities, which also include a fitness center, are described as great and are particularly enjoyed by families with children. However, some guests express concerns about the pool being cold and cloudy. There are also comments suggesting that both the pool and hot tub could benefit from being hotter and cleaner. While the pool may lack a deep end, the overall pool and hot tub area remains a highlight for many, especially those visiting with kids.

FAQ

Yes, Holiday Inn Express Hotel & Suites Rochester Webster by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Holiday Inn Express Hotel & Suites Rochester Webster by IHG.

No, Holiday Inn Express Hotel & Suites Rochester Webster by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express Hotel & Suites Rochester Webster by IHG.

Yes, Holiday Inn Express Hotel & Suites Rochester Webster by IHG has a gym.

Location

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