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Mercure Warwickshire Walton Hall Hotel & Spa

Wellesbourne Hastings , Walton,jubilee Drive,wellesbourne, (Show on Map)

6.7

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Mercure Warwickshire Walton Hall Hotel & Spa is a beautiful property located in a lovely countryside setting, perfect for those seeking a rural retreat. The hotel offers excellent facilities, including a swimming pool, sauna and steam room, although the spa could use some refurbishment. The breakfast received mixed reviews with some guests finding it excellent and others reporting cold or poor quality food. The dinner experience was also mixed with some guests enjoying the food and others finding it mediocre or awful. The rooms received mixed reviews with some guests loving the spacious and comfy rooms and others complaining about outdated décor and poor upkeep. The cleanliness of the hotel was also a mixed bag with some guests finding it exceptionally clean and others reporting a lack of attention to detail. The staff were a mixed bag as well with some guests finding them friendly and professional and others finding them unfriendly or lacking in customer engagement skills. The hotel is very dog-friendly with ample space for walking your pooch, although some rooms require a climb of three flights of stairs. Overall, the Mercure Warwickshire Walton Hall Hotel & Spa offers a beautiful property with excellent facilities in a lovely countryside setting, but there is room for improvement in some areas.
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Hotel with Spa

The Mercure Warwickshire Walton Hall Hotel & Spa offers a tranquil escape for those seeking to relax and rejuvenate. The hotel features eight therapy rooms, a leisure pool, gym, sauna and steam room, providing ample opportunity for guests to unwind and de-stress. The spa offers a wide range of services, including the use of high-quality, sustainably harvested seaweed from the Hebridean Islands, infused into their skincare treatments for a truly unique and natural experience.

The hotel's philosophy is dedicated to putting the guests' well-being at the forefront, offering personalized service and tailoring consultations to ensure that each treatment is unique. The spa offers a range of overnight packages, from the Spa Time Together package, which includes one night's stay with dinner and breakfast, to the Sunday Night Wellness package, which includes one Sunday night's stay with dinner or Afternoon tea and breakfast, and full spa access on Sunday evening and Monday morning.

For guests looking for a longer stay, the hotel offers the Spa Wellness Package, which includes two nights' stay with breakfast and dinner, spa gift, and two 25-minute treatments per person, as well as the Spa Reviver Package, which includes one night's stay with dinner and breakfast, and one 25-minute treatment per person. The hotel also offers services such as reduced mobility facilities, wheelchair access and towels, slippers, and bathrobes available for guest use. All package includes treatment from options on page 6,7 and discount on any pre-booked treatments.

Size of the spa facilities: Indoor area: 136 m² (1464 ft²)

Spa facilities:

Indoor pool(s)

Heated pool(s)

Private massage and treatment room(s)

Sauna(s)

Steam room(s) / Hammam(s)

Relaxation Room(s)

Fitness area

Sun loungers

Dark relaxation lounge

Spa Lounge

Spa facilities opening hours: 07:00 - 19:00

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Parking

Hotel with Gym

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Resistance bands - Balance trainers - etc.

dumbells

studio gym

Cost for using the gym: Free for guests

Gym opening hours: 07:00 - 20:00

4-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Double Room These rooms are situated in the contemporary hotel building and coach house.

Standard Twin Room These rooms are situated in the contemporary hotel building and coach house.

Suite These rooms are situated in the 16th century hall.

Superior Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 1 bed.

Superior Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 2 beds.

Privilege Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 1 bed.

About Mercure Warwickshire Walton Hall Hotel & Spa

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Guest Reviews

6.7

Rated

Location

Mercure Warwickshire Walton Hall Hotel & Spa is a stunning hotel that boasts a beautiful setting on gorgeous grounds. Many guests have praised the great location, lovely surroundings and beautiful scenery surrounding the property, making it a fantastic destination for those seeking a rural retreat. While the location is secluded and quiet, some guests have found it difficult to find. The hotel is perfect for dog walking, weddings and spa weekends with many walks available around fields and greenery. The location also offers lovely views of the lake and garden, making it an ideal spot for nature lovers. The facilities and location of the hotel have received great reviews with guests praising the ideal location that's both quiet and scenic. Overall, Mercure Warwickshire Walton Hall Hotel & Spa offers a beautiful property with excellent facilities in a lovely countryside setting.

Breakfast

The breakfast at Mercure Warwickshire Walton Hall Hotel & Spa received mixed reviews from guests. Some described the breakfast as excellent, fabulous and amazing with a good variety of hot and cold food, including bacon, eggs, toast, cereal, pastries and a full English breakfast. However, a few guests reported that most of the food was cold and tepid or under the lamps and some ingredients were of poor quality. The buffet-style breakfast was decent and adequate with good choices, but some guests noted limited options for vegetarians or gluten-free guests. The staff were slow to clear the tables and maintain the buffet area during busy times, but some guests reported that the staff sorted out the issues. Overall, the breakfast set out had a good variety of things to eat and drink and it was a hit and miss depending on the day. The complimentary birthday bottle of wine was a nice touch and guests also enjoyed the evening meal at the hotel's restaurant, which was very good.

Dinner

The dinner experience at Mercure Warwickshire Walton Hall Hotel & Spa was mixed according to guest reviews. While some described the food as "fab" and "fantastic," others found it to be "mediocre" or "absolutely awful." Some guests were disappointed with the limited menu choices, small portion sizes, cold or improperly cooked food and overpriced dishes. Some guests also had negative experiences with the service, including long waits, incorrect orders and poor communication. Additionally, some guests noted issues with the restaurant itself, such as dirty glasses and a strong body odour smell. However, a few guests did enjoy their meals and found them to be excellent. Overall, it seems that the restaurant at Mercure Warwickshire Walton Hall Hotel & Spa may need some improvements.

Rooms

Guest reviews of the Mercure Warwickshire Walton Hall Hotel & Spa suggest a mixed experience with their rooms. While some guests raved about the spacious and comfy rooms that came with thoughtful touches such as a coffee machine and chocolates for anniversaries, others complained about the outdated décor, uncomfortable mattresses and poor upkeep. In some instances, guests found the rooms unclean with mould growing on window frames or blood on the beds. Additionally, some rooms lacked basic amenities such as instructions, shampoo or toiletries while others had faulty heating or air conditioning. Guests reported thin walls, broken windows or screwed shut windows and dirty carpets, bathrooms and chairs. Despite these issues, many guests loved the charming old architecture of the main building and the pretty surroundings of the property. The bar and restaurant also received praise for their modern and relaxing ambience and exceptional food.

Beds

Guests who have stayed at the Mercure Warwickshire Walton Hall Hotel & Spa have had mixed experiences with the beds. Some have found the beds to be very comfortable and others have found them to be uncomfortable with some even stating that the mattresses were stained and in a deplorable state. Some guests did not get much sleep due to weddings taking place at the hotel, but others found their rooms to be clean, well heated and the beds fairly comfortable. Some guests experienced issues with the bed coming apart during the night or the pillows being hard and awful. Despite this, there are many guests who have enjoyed a comfortable night's sleep in the comfortable beds provided by the hotel.

Cleanliness

The cleanliness of Mercure Warwickshire Walton Hall Hotel & Spa has been a mixed bag according to guest reviews. While some guests have found the rooms to be exceptionally clean and tidy, others have complained of a lack of attention to detail and subpar housekeeping. Some guests have mentioned issues such as mould growing on window frames, dirty glasses and minimal room amenities. Several guests have also pointed out the need for updating and refurbishing of the rooms and mentioned stains, dirty carpets and broken appliances. A few guests even reported blood stains on walls and bedding. However, not all reviews are negative and some guests have found the hotel to be generally clean and tidy. The spa, on the other hand, has received more criticism for being old and dirty. Overall, it seems that while some guests have had a pleasant stay, the cleanness of the hotel could benefit from more attention and better quality control.

Staff

The staff at Mercure Warwickshire Walton Hall Hotel & Spa were a mixed bag according to guest reviews. While some guests found them to be friendly, professional, attentive and amazing, others felt that they were unfriendly, rude, slow, untrained or lacking in customer engagement skills. Most guests, however, agreed that the reception staff were good and the restaurant service was excellent. Some individual staff members received special mentions, such as Lena and Tom who went above and beyond, Libby who was great and David who made everyone feel welcome. The hotel and bar staff were generally found to be attentive, efficient and pleasant, but some bar staff were rude. The staff shortage was also noted by some guests who experienced slow service or mistakes in orders. Overall, while the staff may have lacked some experience or training, they tried to help and went out of their way to make guests feel comfortable, especially in the face of challenging circumstances.

Spa

The spa facilities at Mercure Warwickshire Walton Hall Hotel & Spa had mixed reviews from guests. Some found the leisure facilities including the pool, sauna and steam room to be clean and enjoyable, while others were disappointed by the lack of maintenance and rude staff at the spa reception. The spa was fully booked at times and required walking outside through the bar to access. Some guests also noted that the spa could use some refurbishment, as there were broken lockers and the steam room was out of order. Despite these criticisms, others remarked on the lovely pool and relaxing treatments they were able to book. The lack of a jacuzzi was noted by some and dog owners were also disappointed that they couldn't use the spa due to a lack of daycare options. Overall, guests had mixed experiences at the spa, but it was still an enjoyable addition to their stay.

Pool

The Mercure Warwickshire Walton Hall Hotel & Spa offers a lovely swimming pool experience for its guests. The indoor pool is warm and cosy with excellent sauna and steam room facilities all included in the price. The pool is of a good size and is generally nice and clean, although some guests have reported it being too cold on occasion. Families may find it more difficult to use the pool during peak times due to its popularity, but the pool facilities are generally appreciated by all. Guests can also enjoy exploring the hotel's beautiful grounds for a relaxing stroll. However, some have noted that the pool is located in a separate building, which may be inconvenient during colder months. Despite this, the pool and spa area are well worth a visit for guests looking for a relaxing break.

Parking

The Mercure Warwickshire Walton Hall Hotel & Spa offers guests an ideal opportunity to escape to a quiet location that offers plenty of parking spaces and beautiful gardens. The hotel is easy to find using GPS and parking is both available and plentiful. Guests report that despite the driveway being more like a farm track, it is easy to navigate and there are lots of places to park. Some guests did experience issues with their key card not always working in the door, but the door to the main entrance was always open. However, one drawback is the massive potholes on the approach driveway. Overall, parking at the Mercure Warwickshire Walton Hall Hotel & Spa is easy, convenient and offers a peaceful stay away from the bustle of everyday life.

Dog Friendly

If you're traveling with your furry friend, the Mercure Warwickshire Walton Hall Hotel & Spa is a great choice. As mentioned by several guests, the hotel is very dog-friendly and the staff are accommodating to pets. The hotel is set in lovely grounds which provide ample space for walking your pooch. Some guests noted that they were able to enjoy breakfast in the bar area with their dogs. However, it's important to note that some rooms require a climb of three flights of stairs, which could be tricky for dogs with mobility issues. Despite this, the hotel provides a nice location for dogs with fields to play in and a welcoming atmosphere for four-legged guests. That said, some guests did report loud barking from other dogs on occasion. Overall, if you're looking for a pet-friendly hotel with a countryside setting, the Mercure Warwickshire Walton Hall Hotel & Spa is a great option.

Yes, Mercure Warwickshire Walton Hall Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Mercure Warwickshire Walton Hall Hotel & Spa. For more information, read the answers to the Spa questionnaire

Yes, Mercure Warwickshire Walton Hall Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Mercure Warwickshire Walton Hall Hotel & Spa.

Yes, Mercure Warwickshire Walton Hall Hotel & Spa has a gym. For more information, read the answers to the Gym questionnaire

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Mercure Warwickshire Walton Hall Hotel & Spa

Does Mercure Warwickshire Walton Hall Hotel & Spa have a pool?

Is there a spa available at Mercure Warwickshire Walton Hall Hotel & Spa?

Is Mercure Warwickshire Walton Hall Hotel & Spa dog-friendly?

Is parking available at Mercure Warwickshire Walton Hall Hotel & Spa?

Does Mercure Warwickshire Walton Hall Hotel & Spa have a gym?