Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel
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Summary of reviewsHotel Victoria Lauberhorn Wengen, a Faern Collection Hotel, situated in the idyllic village of Wengen, is celebrated for its strategic location close to the Wengen train station and the Männlichen cable car station, making it an excellent base for exploring the region's ski slopes and hiking trails. The resort's central spot offers easy access to local amenities while providing a serene environment with breathtaking mountain views.
Guests consistently praise the generous and diverse breakfast buffet for its high quality and extensive selection, which serves as a perfect start to the day. The dining experience, particularly at breakfast, is enhanced by the pleasant dining area's scenic views. Dinner experiences, however, receive mixed feedback with some guests appreciating the variety and taste, while others note inconsistencies in food quality and service.
The rooms at the resort offer spectacular balcony views and are noted for their cleanliness and comfort. Though spacious in some cases, a few guests find them to be compact and in need of modern updates. The resort's cleanliness is uniformly praised with meticulous housekeeping ensuring a spotless environment throughout the facility, despite some mentions of necessary renovations.
Staff are frequently lauded for their friendliness and helpfulness, contributing positively to the guest experience with exceptional service, particularly at the reception and spa areas. While there are occasional reports of less favorable interactions, the overall impression of the staff remains highly positive.
The hotel's amenities, including a well-equipped gym, consistently receive commendations for quality, though there are minor suggestions for updates. The spa and wellness center, featuring a heated indoor pool, jacuzzi, steam bath and sauna, stand out as major highlights, often described as fantastic and a significant reason for choosing the hotel.
Despite mixed reviews regarding the wifi with praise for its speed and a few connectivity issues noted, the pool area enhances the resort's appeal with its inviting and well-maintained facilities, providing a relaxing retreat after outdoor activities. The addition of an adjacent jacuzzi and terrace with stunning views further elevates the pool experience.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is particularly family-friendly, offering spacious rooms and numerous activities for children, including indoor play areas and amenities suitable for family stays. These comprehensive offerings make the resort an appealing destination for travelers seeking both adventure and relaxation in the heart of the Swiss Alps.
Categories
Guests consistently praise the generous and diverse breakfast buffet for its high quality and extensive selection, which serves as a perfect start to the day. The dining experience, particularly at breakfast, is enhanced by the pleasant dining area's scenic views. Dinner experiences, however, receive mixed feedback with some guests appreciating the variety and taste, while others note inconsistencies in food quality and service.
The rooms at the resort offer spectacular balcony views and are noted for their cleanliness and comfort. Though spacious in some cases, a few guests find them to be compact and in need of modern updates. The resort's cleanliness is uniformly praised with meticulous housekeeping ensuring a spotless environment throughout the facility, despite some mentions of necessary renovations.
Staff are frequently lauded for their friendliness and helpfulness, contributing positively to the guest experience with exceptional service, particularly at the reception and spa areas. While there are occasional reports of less favorable interactions, the overall impression of the staff remains highly positive.
The hotel's amenities, including a well-equipped gym, consistently receive commendations for quality, though there are minor suggestions for updates. The spa and wellness center, featuring a heated indoor pool, jacuzzi, steam bath and sauna, stand out as major highlights, often described as fantastic and a significant reason for choosing the hotel.
Despite mixed reviews regarding the wifi with praise for its speed and a few connectivity issues noted, the pool area enhances the resort's appeal with its inviting and well-maintained facilities, providing a relaxing retreat after outdoor activities. The addition of an adjacent jacuzzi and terrace with stunning views further elevates the pool experience.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is particularly family-friendly, offering spacious rooms and numerous activities for children, including indoor play areas and amenities suitable for family stays. These comprehensive offerings make the resort an appealing destination for travelers seeking both adventure and relaxation in the heart of the Swiss Alps.
Hotel near Ski Resorts
Located moments away from the Männlichen gondola and the train station, this hotel provides easy access to the Jungfrau ski area. It offers half-board options for convenient dining.
Family Friendly Hotel
This hotel is renowned for its outstanding features in the context of this collection, offering a wide range of amenities and exceptional service. The ambiance and quality make it a top choice.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. It also provides luxurious accommodations.
Hotel with Swimming Pool
This hotel has a heated pool with comfortable pool temperatures. Both indoor and outdoor heated pools are available.
Heated Pool Indoor Pool
Hotel with Tennis Courts
The 'Hotel Victoria Lauberhorn Wengen' provides tennis courts. The hotel offers a blend of traditional charm and modern amenities.
3-Star Hotel
This hotel is well-located and offers a great breakfast, providing a convenient and satisfying experience. While rooms are small, the hotel provides good value for money.
Hotel with Indoor Pool
This hotel is listed as having an indoor pool, providing guests with swimming facilities during their stay.
Hotel with Spa
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of the picturesque village of Wengen, the Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel boasts a phenomenal location that guests repeatedly praise. The hotel is conveniently situated just steps away from the Wengen train station, making it incredibly easy to access, especially with the requirement to arrive by train due to the village’s traffic-free policy. This ideal positioning allows for effortless exploration of nearby attractions, including skiing slopes and hiking trails, thanks to its close proximity to the Männlichen cable car station.
Guests highlight the stunning mountain views from the hotel, spectacular scenery that enhances the stay experience. The central location places visitors at the pulse of Wengen with easy access to local shops, restaurants and essential services. This prime spot also offers a quiet and serene environment despite being so close to the village center.
The hotel's outstanding facilities further complement its location, featuring amenities such as a swimming pool, a wellness center and a spa, ensuring a relaxing and comfortable stay. The overall convenience and accessibility make the Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel an excellent choice for travelers seeking both adventure and tranquility in a beautifully scenic setting.
The breakfast experience at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel receives generally positive feedback from guests. Many reviewers highlight the great variety and abundance available at the breakfast buffet, describing it as extensive, diverse and generous. Guests frequently mention the delicious quality of the food with some labeling it as fantastic, wonderful and superb. The breakfast spread includes a large selection that meets various tastes, including fresh vegetables and fruits, which many guests appreciated.
Overall, the breakfast is deemed very good and a perfect start to the day by several guests. The buffet style allows for plenty of choices and the quality of the food is often praised with some reviews calling it top-notch and excellent. The pleasant dining area with views adds to the enjoyment of the meal. A few negative points are noted, such as occasional delays in replenishing items and repetitive offerings over consecutive days. However, these issues seem minor compared to the general satisfaction expressed.
In summary, the breakfast at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel stands out for its variety, quality and generous portions, making it a highlight for many guests during their stay.
The Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers a mixed dining experience according to guest reviews. While some guests found the food to be delicious and the dinners amazing, others mentioned that the food quality leaves room for improvement. The dinner buffet provides a diverse selection and the half-board option features a good variety of dishes, including gluten-free options. However, some guests felt that the buffet was not always hot and that it could be expensive, especially for families. The restaurant Pasta & More received mixed feedback, praised for its taste by some but deemed unimaginative and slow by others. The dining room's ambiance, highlighted by glass windows with lovely views, was appreciated, enhancing the overall meal experience. Despite some inconsistencies, many guests found the food to be generally satisfactory with breakfast and lunch also receiving positive remarks. The restaurant service was variable, but many noted friendly and exemplary service. Overall, while there are areas for improvement, the dining options at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel satisfied a good number of guests.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel's rooms have been described with a mix of positive and critical remarks. Guests frequently highlight the spectacular and stunning balcony views, which seem to be a significant draw. Many guests found the rooms to be spacious, clean, comfortable and well-equipped with several appreciating the family suites’ ample size and practicality for larger groups. The rooms offer excellent linens and comfortable beds, contributing to a relaxing stay.
However, several reviews mention that the rooms are small, often described as tiny or compact, which might be a challenge for those valuing more space. There are repeated notes about the rooms being outdated with furnishings and decor needing renovations and updates. Noise issues were noted too with thin walls making it easy to hear neighboring guests. Some rooms have practical amenities like Nespresso coffee machines, but the absence of refrigerators was a common inconvenience for many.
Overall, while the views and cleanliness are standout features, the room sizes and need for modernization could be areas for potential improvement. The hotel's location next to the train station adds to the convenience, enhancing the overall guest experience.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel seems to offer a mixed experience when it comes to its beds. Many guests highlight the beds and bedding as being clean and very comfortable with some even describing them as super comfy and providing great support. There are several mentions of the bedding being good, feather bedding and firm mattresses that many found to be satisfactory.
However, it's worth noting that a significant number of guests found the beds to be less than ideal. Complaints included beds and pillows being too hard, too soft or uncomfortable overall. Some also found the beds to be too small, short or with a firm texture that wasn't to their liking. The pillows in particular received several negative remarks for their softness with suggestions that they might benefit from an upgrade.
Despite these issues, the overall sentiment seems to lean slightly towards the positive side with frequent mentions of comfort and cleanliness. Guests who prefer firm mattresses might find the accommodations quite satisfactory, while those who favor a softer bedding might want to take the varied feedback into account.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel boasts a generally high standard of cleanliness, consistently highlighted by guests. Numerous reviews frequently describe the rooms, common areas and pool as very clean, spotlessly clean and exceptionally clean. Visitors appreciate the tidy and well-maintained environment, which significantly contributes to a comfortable stay. Despite some comments noting that certain areas, including rooms and hallways, need renovation and the building feels outdated, cleanliness remains a strong positive aspect of the hotel.
Guests report that the pool area and spa facilities are maintained to a high standard of cleanliness, enhancing the experience for those seeking relaxation. The hotel overall, including the hotel bar, is considered clean by most guests with regular remarks about its well-managed upkeep.
However, a few reviews suggest that there is room for improvement in certain areas. Specific criticisms include outdated fixtures and occasional lapses in housekeeping, such as unmade beds and missing towels. There are also mentions of issues with moisture and the presence of dampness in some rooms. These isolated incidents suggest that while the hotel excels in cleanliness, consistency could be enhanced to elevate the guest experience further.
In summary, while Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel may benefit from some updates and renovation, particularly concerning the age of the property, its robust focus on cleanliness largely shines through, contributing positively to guest satisfaction.
Visitors to Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel frequently commend the hotel staff for their friendliness and helpfulness. The reception team stands out with exceptional service, consistently offering a warm welcome and efficient assistance to guests. While some isolated comments mention less positive interactions, particularly with a few waitstaff and receptionists, the majority of reviews emphasize the positive attributes of the personnel.
Guests highlight the staff's courteous demeanor, attentiveness and willingness to assist with various needs, from quick room upgrades to informative local recommendations. The restaurant crew, in particular, is praised for their hard work and amiable nature, although a few mentioned communication barriers in languages spoken.
The spa staff also receive high marks, contributing to a relaxing and pleasant experience. Overall, the general atmosphere created by the hotel team is one of warmth and efficiency, significantly enhancing the stay for many visitors despite a few noted exceptions.
The wifi experience at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has garnered mixed feedback from guests. On the positive side, several reviewers commended the hotel for its strong, excellent and fast wifi, particularly highlighting instances of no issues with the connectivity and its usefulness during their stay. Specific rooms, like apartment 203, were noted to have great wifi signals. Additionally, the fact that the hotel offers free wifi was a plus for many.
However, not all guests had a seamless experience. Some reported that the wifi was unusable or poor in their rooms and struggled to connect throughout their stay. There were mentions of weak signals, frequent drops and overall inconsistency in certain areas of the hotel. In some cases, guests noted that it took a long time to resolve wifi issues with one even mentioning they weren't provided with the Wi-Fi password.
While the wifi generally received praise for its strength and speed from many guests, it appears that the hotel could benefit from addressing the inconsistent connectivity and accessibility issues noted by others.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel in Wengen earns high praise for its exceptional spa and wellness facilities, as highlighted by numerous guest reviews. Often described as fantastic, outstanding and exceeding expectations, this wellness area stands out as a prime feature of the hotel. Guests appreciate its cleanliness, variety of amenities and stunning mountain views, particularly from the outdoor jacuzzi.
The spa offers a range of facilities that include well-maintained pools, both indoor and outdoor, hot and cold plunge pools, a steam bath and a hot, clean sauna. The circular river setup around the pool area is a unique and enjoyable feature.
Massage services receive commendation for their quality, contributing to the overall relaxing experience of the spa. For many visitors, the spa and wellness facilities are a compelling reason to choose this hotel, providing patrons with the perfect way to unwind after a day of exploring Wengen and its scenic surroundings.
While most feedback is overwhelmingly positive, a few guests mentioned minor drawbacks such as the spa area being seemingly small or the pool and spa water being too warm for their liking. Additionally, certain facilities being accessible only to nudists or the restriction of spa access for children have been noted.
Overall, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel's spa and wellness center is described as a beautiful, well-equipped and tranquil retreat, perfectly complementing the hotel's excellent location and making it a noteworthy choice for travelers seeking relaxation and rejuvenation in the heart of Wengen.
The gym at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel receives generally positive feedback from its guests. Described as well-equipped, modern and well-maintained, the fitness area is seen as a plus for those looking to stay active during their stay. The gym space, while sometimes noted as a bit small, is nonetheless adequate and impressively kept. Guests appreciate the availability of gym facilities, though some note that the gym could benefit from updated equipment and its closing time is at 8 PM. Despite some minor criticism, overall impressions highlight the good quality and functionality of the gym, making it a solid amenity for fitness enthusiasts.
Nestled in the picturesque landscapes of the Swiss Alps, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel boasts a swimming pool area that consistently delights its guests. The indoor pool, described frequently as large and spacious, offers a wonderfully warm and inviting swim with crystal-clear water that is often heated perfectly. Families will find the pool area both fun and relaxing, a perfect spot for some leisure time without ever feeling overcrowded.
The adjacent jacuzzi and outdoor hot tub provide splendid hydro-massage options, adding an extra layer of relaxation to the experience. The pool area also includes a beautiful terrace, enhancing the overall ambiance with stunning views. Visitors appreciate the combination of the indoor facilities, which include a sauna and steam room that complement the swimming experience.
The well-maintained and clean environment of the pool area contributes to its appeal, making it a relaxing retreat after a day of Alpine adventures. While there have been occasional mentions of the need for better temperature monitoring and minor construction issues, these do not overshadow the overwhelmingly positive feedback regarding the overall pool experience.
The comprehensive spa facilities, coupled with a fitness center, allow guests to revitalize their body and mind, truly rounding out a stay at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. This delightful pool and spa area is undoubtedly a highlight for many of its guests, making it a compelling reason to visit.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel provides an excellent setting for a family-friendly vacation. The hotel offers spacious family rooms, some even split-level, providing ample space and comfort for families of various sizes. Equipped with cozy amenities, the rooms are tailored to accommodate kids, including good children's travel beds and even balconies in some cases, though these can be on the pricier side.
Families will find plenty of activities to keep children entertained within the hotel. There is a large indoor playground and dedicated play areas, ensuring that younger guests have plenty to engage with. Additionally, the wellness area is suitable for children and kids are allowed in the spa, adding to the relaxation options available for families.
The hotel also boasts a family pool that is particularly enjoyable for children and the overall environment is highly accommodating for family groups. Many guests have had such positive experiences that they plan to repeat their trips in the future. The consistent feedback highlights the hotel's emphasis on family-friendly services and facilities, making it a superior choice for those traveling with kids.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel, nestled in a prime location, stands out for its convenience and ideal setting for ski enthusiasts. The hotel boasts numerous room amenities, which complement its superior access to skiing facilities. Guests repeatedly highlight the hotel's proximity to ski lifts and slopes with the main lift only a few meters away, making it an excellent choice for those looking to maximize their time on the slopes.
Skiing is a seamless experience here with facilities like a ski/ski boot storage room and ski lockers ensuring your gear is well taken care of. For those needing equipment, a ski hire shop is conveniently situated right next door. Families with kids and solo skiers alike enjoy the on-site ski schools, enhancing their skiing experience.
The hotel's close vicinity to the Mannlichen cable car offers easy access to a sizeable, enjoyable ski area, contributing to a flawless skiing vacation. Additionally, the staff's support and the presence of a well-maintained ski-room receive positive mentions, further solidifying the resort's reputation as an ideal accommodation for skiing holidays.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers an impressive three-star experience, providing good value for money and delivering well on the expectations for its rating. Guests commend the facilities for being well-managed and clean, which is particularly notable for a three-star establishment. The hotel is embraced for its decent and typical service that aligns appropriately with its three-star rating.
The resort, while reflecting an older style, is appreciated for its comfort and quality, often exceeding what is usually anticipated for a three-star accommodation. Some reviews highlight the hotel as fantastic and guests have loved their stay, enjoying the inherent charm of a three-star hotel.
There are a few mentions of the need for maintenance and modernization, indicating that while the hotel meets its three-star standards, updating certain aspects could enhance the overall experience. Nonetheless, it stands as a great choice for travelers seeking a reliable and enjoyable stay at a three-star resort.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is well-regarded by business travelers for its clean environment and good service. The hotel offers a variety of business facilities, including a useful business center and multiple meeting rooms. Guests appreciated the well-equipped business spaces and comfortable working desk areas. The impressive office space and convenient location near a small train station further enhance its suitability for business trips. Overall, the hotel meets the needs of business clients effectively, providing a suitable environment for business activities and meetings.
Arenas Resort Victoria-Lauberhorn offers a mixed experience in terms of accessibility. On the positive side, many guests appreciated the hotel's accessible location, close to public transport and with easy access to the city. The accessibility of hotel facilities was generally well-received with particular praise for the accessible lift and luggage facilities. The property is hailed as being particularly suitable for guests with mobility issues or those carrying luggage and the presence of disability accessible rooms further adds to the convenience.
However, there are several areas where the hotel could improve. It’s apparent that accessing the property by car poses a challenge, making it less handicapped-friendly. Reviewers noted that wheelchair users may find it difficult to navigate the premises due to some limitations in accessibility. The spa, for instance, is only accessible for nudists, adding to the inconvenience for some. Despite these drawbacks, the hotel's location and certain accessible features still make it a viable option for many travelers with disabilities.
The Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel consistently impresses guests with its superb heated pool facilities. Not only are the pools well-heated, but the comfortable pool temperature is frequently highlighted, making it a relaxing retreat. Both indoor and outdoor heated pools are available, offering versatility and convenience. Many guests appreciate the inviting warm water with temperatures often reaching a cozy 33°C. Additionally, the amenities extend beyond the pool itself, including a sauna, steam room, jacuzzi and even an outdoor hot tub. The heated pools are meticulously maintained, providing an ideal environment for evening relaxation. Overall, the heated pool areas are a notable feature that significantly contributes to the enjoyment of a stay at the resort.
The indoor pool at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel receives consistent praise from guests, highlighted for its cleanliness, ample size and overall pleasant experience. Many reviews commend its perfect temperature and the fact that it is heated, which contributes to a relaxing experience. Visitors appreciate the beautiful views visible from the pool area, enhancing the atmosphere. The indoor pool is described as a great space to unwind with lit candles at night adding a touch of elegance. Guests consistently highlight it as a significant positive aspect of the hotel's amenities, alongside the spa area. The pool is spacious, ensuring plenty of room for everyone, making it an excellent feature for families and individuals looking for a peaceful retreat.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is praised for its yoga offerings, featuring daily classes and a relaxing yoga area. Guests appreciated the good-quality yoga facilities and availability of mats, ensuring a comfortable experience. The yoga classes received positive remarks with particular commendation for the excellent instructor. The environment is noted as being friendly and conducive to yoga practice, enhanced by a nice yoga balcony. Despite one review mentioning a lack of yoga facilities, the overall feedback suggests that yoga activities at the resort are well-received and enjoyable.
The Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is highly praised for its pet-friendly environment, making it an ideal choice for dog owners. The hotel welcomes dogs warmly and offers several amenities specifically for pets, such as dog bowls and doggie kits. Guests frequently notice other visitors with their dogs, highlighting the inclusive atmosphere. The staff's positive and accommodating attitude towards pets further enhances the experience. Dedicated dog zones and thoughtful touches like water bowls and treats in the room contribute to an easy and enjoyable stay for those traveling with dogs. The hotel’s facilities reflect a strong commitment to making pets feel at home.
Location Show Map
Location
Guests highlight the stunning mountain views from the hotel, spectacular scenery that enhances the stay experience. The central location places visitors at the pulse of Wengen with easy access to local shops, restaurants and essential services. This prime spot also offers a quiet and serene environment despite being so close to the village center.
The hotel's outstanding facilities further complement its location, featuring amenities such as a swimming pool, a wellness center and a spa, ensuring a relaxing and comfortable stay. The overall convenience and accessibility make the Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel an excellent choice for travelers seeking both adventure and tranquility in a beautifully scenic setting.
Breakfast
Overall, the breakfast is deemed very good and a perfect start to the day by several guests. The buffet style allows for plenty of choices and the quality of the food is often praised with some reviews calling it top-notch and excellent. The pleasant dining area with views adds to the enjoyment of the meal. A few negative points are noted, such as occasional delays in replenishing items and repetitive offerings over consecutive days. However, these issues seem minor compared to the general satisfaction expressed.
In summary, the breakfast at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel stands out for its variety, quality and generous portions, making it a highlight for many guests during their stay.
Dinner
Rooms
However, several reviews mention that the rooms are small, often described as tiny or compact, which might be a challenge for those valuing more space. There are repeated notes about the rooms being outdated with furnishings and decor needing renovations and updates. Noise issues were noted too with thin walls making it easy to hear neighboring guests. Some rooms have practical amenities like Nespresso coffee machines, but the absence of refrigerators was a common inconvenience for many.
Overall, while the views and cleanliness are standout features, the room sizes and need for modernization could be areas for potential improvement. The hotel's location next to the train station adds to the convenience, enhancing the overall guest experience.
Beds
However, it's worth noting that a significant number of guests found the beds to be less than ideal. Complaints included beds and pillows being too hard, too soft or uncomfortable overall. Some also found the beds to be too small, short or with a firm texture that wasn't to their liking. The pillows in particular received several negative remarks for their softness with suggestions that they might benefit from an upgrade.
Despite these issues, the overall sentiment seems to lean slightly towards the positive side with frequent mentions of comfort and cleanliness. Guests who prefer firm mattresses might find the accommodations quite satisfactory, while those who favor a softer bedding might want to take the varied feedback into account.
Cleanliness
Guests report that the pool area and spa facilities are maintained to a high standard of cleanliness, enhancing the experience for those seeking relaxation. The hotel overall, including the hotel bar, is considered clean by most guests with regular remarks about its well-managed upkeep.
However, a few reviews suggest that there is room for improvement in certain areas. Specific criticisms include outdated fixtures and occasional lapses in housekeeping, such as unmade beds and missing towels. There are also mentions of issues with moisture and the presence of dampness in some rooms. These isolated incidents suggest that while the hotel excels in cleanliness, consistency could be enhanced to elevate the guest experience further.
In summary, while Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel may benefit from some updates and renovation, particularly concerning the age of the property, its robust focus on cleanliness largely shines through, contributing positively to guest satisfaction.
Staff
Guests highlight the staff's courteous demeanor, attentiveness and willingness to assist with various needs, from quick room upgrades to informative local recommendations. The restaurant crew, in particular, is praised for their hard work and amiable nature, although a few mentioned communication barriers in languages spoken.
The spa staff also receive high marks, contributing to a relaxing and pleasant experience. Overall, the general atmosphere created by the hotel team is one of warmth and efficiency, significantly enhancing the stay for many visitors despite a few noted exceptions.
Wi-Fi
However, not all guests had a seamless experience. Some reported that the wifi was unusable or poor in their rooms and struggled to connect throughout their stay. There were mentions of weak signals, frequent drops and overall inconsistency in certain areas of the hotel. In some cases, guests noted that it took a long time to resolve wifi issues with one even mentioning they weren't provided with the Wi-Fi password.
While the wifi generally received praise for its strength and speed from many guests, it appears that the hotel could benefit from addressing the inconsistent connectivity and accessibility issues noted by others.
Spa
The spa offers a range of facilities that include well-maintained pools, both indoor and outdoor, hot and cold plunge pools, a steam bath and a hot, clean sauna. The circular river setup around the pool area is a unique and enjoyable feature.
Massage services receive commendation for their quality, contributing to the overall relaxing experience of the spa. For many visitors, the spa and wellness facilities are a compelling reason to choose this hotel, providing patrons with the perfect way to unwind after a day of exploring Wengen and its scenic surroundings.
While most feedback is overwhelmingly positive, a few guests mentioned minor drawbacks such as the spa area being seemingly small or the pool and spa water being too warm for their liking. Additionally, certain facilities being accessible only to nudists or the restriction of spa access for children have been noted.
Overall, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel's spa and wellness center is described as a beautiful, well-equipped and tranquil retreat, perfectly complementing the hotel's excellent location and making it a noteworthy choice for travelers seeking relaxation and rejuvenation in the heart of Wengen.
Gym
Pool
The adjacent jacuzzi and outdoor hot tub provide splendid hydro-massage options, adding an extra layer of relaxation to the experience. The pool area also includes a beautiful terrace, enhancing the overall ambiance with stunning views. Visitors appreciate the combination of the indoor facilities, which include a sauna and steam room that complement the swimming experience.
The well-maintained and clean environment of the pool area contributes to its appeal, making it a relaxing retreat after a day of Alpine adventures. While there have been occasional mentions of the need for better temperature monitoring and minor construction issues, these do not overshadow the overwhelmingly positive feedback regarding the overall pool experience.
The comprehensive spa facilities, coupled with a fitness center, allow guests to revitalize their body and mind, truly rounding out a stay at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. This delightful pool and spa area is undoubtedly a highlight for many of its guests, making it a compelling reason to visit.
Family
Families will find plenty of activities to keep children entertained within the hotel. There is a large indoor playground and dedicated play areas, ensuring that younger guests have plenty to engage with. Additionally, the wellness area is suitable for children and kids are allowed in the spa, adding to the relaxation options available for families.
The hotel also boasts a family pool that is particularly enjoyable for children and the overall environment is highly accommodating for family groups. Many guests have had such positive experiences that they plan to repeat their trips in the future. The consistent feedback highlights the hotel's emphasis on family-friendly services and facilities, making it a superior choice for those traveling with kids.
Ski
Skiing is a seamless experience here with facilities like a ski/ski boot storage room and ski lockers ensuring your gear is well taken care of. For those needing equipment, a ski hire shop is conveniently situated right next door. Families with kids and solo skiers alike enjoy the on-site ski schools, enhancing their skiing experience.
The hotel's close vicinity to the Mannlichen cable car offers easy access to a sizeable, enjoyable ski area, contributing to a flawless skiing vacation. Additionally, the staff's support and the presence of a well-maintained ski-room receive positive mentions, further solidifying the resort's reputation as an ideal accommodation for skiing holidays.
3 Star
The resort, while reflecting an older style, is appreciated for its comfort and quality, often exceeding what is usually anticipated for a three-star accommodation. Some reviews highlight the hotel as fantastic and guests have loved their stay, enjoying the inherent charm of a three-star hotel.
There are a few mentions of the need for maintenance and modernization, indicating that while the hotel meets its three-star standards, updating certain aspects could enhance the overall experience. Nonetheless, it stands as a great choice for travelers seeking a reliable and enjoyable stay at a three-star resort.
Business
Accessible
However, there are several areas where the hotel could improve. It’s apparent that accessing the property by car poses a challenge, making it less handicapped-friendly. Reviewers noted that wheelchair users may find it difficult to navigate the premises due to some limitations in accessibility. The spa, for instance, is only accessible for nudists, adding to the inconvenience for some. Despite these drawbacks, the hotel's location and certain accessible features still make it a viable option for many travelers with disabilities.
Heated Pool
Indoor Pool
Yoga
Dog Friendly
Yes, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel.
Yes, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel welcomes dogs.
No, parking facilities aren't available at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel.
Yes, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has a gym.
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