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Summary of reviewsChihpen Hot Spring Hotel garners high praise from its guests, particularly for its convenient location, comfortable rooms, cleanliness and exceptional staff service. Positioned near essential amenities such as a Family Mart, convenience stores, the Zhiben Forest Recreation Area and various shops and restaurants, the hotel offers a blend of natural attractions and everyday conveniences, making it highly favored. Although it's about a 30-minute drive from downtown Taitung City, the locale is lively and convenient, enhancing guests' overall experience.
The rooms at Chihpen Hot Spring Hotel are often highlighted for their cleanliness, spaciousness and affordability. Guests appreciate the newly renovated rooms, complete with large hot spring bathtubs, ample towels and sufficient blankets. The spacious layouts, especially in the two queen bed, four-person rooms, are particularly suitable for small groups and families. Many rooms also feature small balconies with pleasant river views, offering a perfect spot to unwind. While minor issues like suboptimal lighting and occasional unpleasant smells have been noted, the general consensus is that the rooms are well-maintained and provide a comfortable retreat with excellent in-room hot spring facilities.
Praise for cleanliness is a common thread in guest feedback. The hotel is described as clean and tidy with well-lit indoor areas and bathrooms. Although there have been occasional remarks about minor cleanliness issues such as a moldy smell in the corridors or a sandy floor, the overall impression is that the hotel maintains high cleanliness standards, ensuring a comfortable environment for guests.
The hotel's staff also stands out for their exceptional service and friendliness. The boss, along with Brother Fa Cai and Brother Li, receive accolades for their heartfelt attentiveness and quick responses to guest needs. The courteous and welcoming demeanor of the entire staff, including the polite and friendly receptionist, enhances the warm and inviting atmosphere of Chihpen Hot Spring Hotel, consistently leaving a positive impression on guests.
In summary, Chihpen Hot Spring Hotel is highly regarded for its prime location, comfortable and clean rooms and outstanding service from a friendly staff, making it an excellent choice for travelers seeking a leisurely and convenient stay. Show more
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Categories
Dog Friendly Aparthotel
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Cheap Aparthotel
Small Aparthotel
Room Types
Quadruple RoomThe quadruple room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a hairdryer. This quadruple room features a tea and coffee maker, a wardrobe, a flat-screen TV and a balcony. The unit offers 2 beds.
Guest Reviews
Location
The location of Chihpen Hot Spring Hotel is consistently praised for its convenience. Guests appreciate the proximity to parking, which is described as both close and convenient. The hotel is near a Family Mart and other convenience stores, making everyday needs easily accessible. Additionally, it is situated close to the Zhiben Forest Recreation Area and near a variety of shops and restaurants, further enhancing its convenience. Despite being about a 30-minute drive from the downtown area of Taitung City, the hotel is situated on a lively street where essential amenities are just 100 meters away. Overall, the combination of nearby conveniences and natural attractions makes the location of Chihpen Hot Spring Hotel highly favorable.
Rooms
Chihpen Hot Spring Hotel offers guests a commendable stay with its newly renovated rooms that come at very affordable prices. The rooms are consistently described as clean, tidy and spacious, offering a comfortable environment for travelers. With ample space, the rooms often include a large hot spring bathtub, adding a luxurious touch to the experience. Many rooms feature a small balcony, providing guests with a pleasant view of the river and a spot to unwind.
The hotel pays attention to amenities, ensuring there are enough towels and sufficient blankets for a comfortable stay. The two queen bed, four-person rooms are particularly spacious, making them ideal for small groups or families. The hot springs within the rooms are a standout feature, adding to the overall comfort and relaxation.
Despite some minor issues such as suboptimal lighting and occasional unpleasant smells, the general consensus is that the rooms are well-maintained and in good condition. The efforts of the management to maintain high standards are evident with many noting the cleanliness and orderliness of both the rooms and the entire hotel environment. Overall, Chihpen Hot Spring Hotel provides a comfortable and spacious retreat with excellent hot spring facilities right in the room.
Cleanliness
Chihpen Hot Spring Hotel receives consistent praise for its cleanliness with many guests highlighting the clean and tidy rooms. The indoor areas and bathrooms are well lit and the room facilities and amenities are noted to be very clean. Guests often describe the hotel as having a clean environment, which is comfortable and adequate for its price point.
Despite the generally positive feedback on cleanliness, there are some areas mentioned for improvement. In some reviews, guests noted issues such as a moldy smell in the corridors, a sandy floor or occasional dust. Additionally, while the cleaning standards in most rooms are exceptional, certain rooms had a slight smell and some guests experienced issues like thin quilts, bad soundproofing and the presence of exposed electrical wires in toilets.
Overall, Chihpen Hot Spring Hotel is considered suitable for those prioritizing a clean and comfortable stay, although there are minor aspects that could benefit from further attention.
Staff
The staff at Chihpen Hot Spring Hotel receive consistently high praise from guests for their exceptional service and friendliness. The boss is frequently described as very nice, friendly and easy to communicate with, displaying heartfelt friendliness and attentiveness. The service provided by the boss is noted as being really great with guests appreciating the boss's quick responses to questions and immediate assistance in handling any problems. The owner is recognized for thoughtful gestures such as turning on the air conditioning before guests’ arrival and arranging other rooms when needed.
Additionally, Brother Fa Cai and Brother Li stand out for their excellent and enthusiastic service. The receptionist also gets commendations for being very polite and friendly, often highly recommending the hotel. Overall, the staff, including the boss, the owner and the reception team, are seen as courteous, welcoming and accommodating, creating a warm and inviting atmosphere for all guests.
No, Chihpen Hot Spring Hotel doesn't have any pool.
No, a spa isn't available at Chihpen Hot Spring Hotel.
Yes, Chihpen Hot Spring Hotel welcomes dogs.
Yes, parking facilities are available at Chihpen Hot Spring Hotel.