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Summary of reviewsComfort Inn & Suites Pharr/McAllen receives high marks from guests, primarily for its excellent location and service. The hotel is strategically situated near major highways, offering easy access to vibrant shopping centers and dining options while maintaining a peaceful residential feel. This makes it an ideal choice for those planning shopping trips or travels to Mexico. Guests find the location convenient with nearby gas stations and stores, and many laud the warm and attentive staff who further enhance the experience.
Breakfast at the hotel is appreciated for its range of options, including scrambled eggs, sausage, cereals, and waffles, along with fresh coffee. While some suggest minor improvements, the breakfast area is clean and welcoming, with extended hours being a notable convenience.
Rooms are generally spacious, clean, and comfortable, with guests frequently praising the soft linens and comfortable beds. Features like a mini fridge and microwave cater well to families, accommodating up to six people. While some rooms face maintenance issues, staff promptly address these concerns, often leading to satisfactory resolutions. Freshly remodeled rooms add to their charm, and reviewers consistently high praise the overall cleanliness of the hotel.
Guest experiences are greatly influenced by the notably friendly and attentive staff, who often receive praise for their exceptional service. Employees like Carmen and Cyra leave positive impressions, and the staff's pet-friendly approach enhances stays for those traveling with animals.
The hotel's pool and surrounding area provide a relaxing retreat, especially popular with families, though issues like limited towel availability and occasional unavailability are noted.
Overall, Comfort Inn & Suites Pharr/McAllen is a highly recommended choice, particularly for families and large groups. Visitors appreciate the combination of clean, comfortable accommodations, excellent service, and a convenient location, all contributing to a satisfying and enjoyable stay.
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