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Summary of reviewsThe Oatlands Chaser by Innkeeper’s Collection is a charming and comfortable three-star hotel situated in a tranquil part of Weybridge, garnering praise for its prime location. Its proximity to popular attractions such as Brooklands, Thorpe Park, Chessington World of Adventures and Hampton Court Palace, along with easy access to London via the Walton-on-Thames train station, makes it an ideal base for family visits, leisure stays and heritage explorations. Ample free parking and a peaceful, leafy environment further enhance its appeal, offering convenience and serenity away from city hustle.
The breakfast experience at The Oatlands Chaser is widely lauded. Guests appreciate the wide variety of high-quality, well-cooked dishes such as traditional English breakfasts and à la carte options like avocado and poached eggs on sourdough. Though minor criticisms mentioned the absence of fruit, cereals and continental options, the overall sentiment remains positive with many highlighting the friendly staff and pleasant dining atmosphere.
Dinner at the hotel is equally well-received with the restaurant praised for its excellent food, cozy atmosphere and inviting pub downstairs. The menu offers good variety and quality with standout dishes like fish and chips, pork belly and rack of lamb. Exceptional service and a lovely ambiance make it a favored spot for evening meals, despite occasional mentions of overcooked dishes or limited menu choices.
The rooms at The Oatlands Chaser are noted for their spaciousness and comfort with guests frequently praising the large, comfy beds and modern bathrooms. Family rooms, in particular, are designed to accommodate multiple people comfortably. Some reviews pointed out that certain rooms could benefit from updates and improved soundproofing, but overall, visitors appreciate the cleanliness and convenience of features like large TVs and ample plug sockets.
Cleanliness is a strong point of the hotel with many guests commending the housekeeping for their thoroughness and attention to detail. Occasional lapses were noted, such as stained carpets or overlooked spots, but the general consensus reflects a high standard of hygiene and well-maintained rooms.
The hotel staff consistently receive high marks for their warm and efficient service. Guests frequently highlight the friendly, accommodating and professional demeanor of the team, which significantly enhances the overall experience. Some instances of less helpful staff were mentioned but are regarded as exceptions.
While the hotel offers free Wi-Fi, its performance is mixed. Some guests experienced excellent connectivity in certain areas, but many noted poor signals and inconsistent speeds in rooms. Improved guidance and stronger signals would enhance the experience.
Parking facilities are a strong asset with ample, free on-site parking that is both spacious and secure. This convenience, coupled with the pleasant surroundings, adds to the positive guest experience.
Family accommodations are a standout feature with spacious and clean family rooms that comfortably host families of four. The hotel's family-friendly atmosphere and good value for money make it a popular choice for those traveling with children.
The beds are frequently praised for their comfort, size and quality, contributing to a restful night's sleep. Some minor complaints about sofa beds and bed firmness were noted but did not significantly detract from the overall positive feedback.
In summary, The Oatlands Chaser by Innkeeper’s Collection excels as a three-star hotel, offering comfortable accommodations, excellent dining, a prime location and a welcoming atmosphere. Its blend of traditional charm and modern convenience makes it a favored choice for a variety of travelers. Show more
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Categories
Hotel with Parking
The Oatlands Chaser by Innkeeper's Collection provides free on-site parking for overnight guests. This amenity adds to the convenience of staying at this hotel.
Family Friendly Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Room Types
Double RoomAn en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in this room.
Family Room (2 Adults + 2 Children)An en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in this room.
Family Room (2 Adults + 1 Child) - Disability AccessAn en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in this room.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a tea and coffee maker, a carpeted floor, flat-screen TV, as well as wine/champagne for guests. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Nestled in a tranquil and scenic part of Weybridge, 'The Oatlands Chaser by Innkeeper's Collection' has received widespread acclaim for its prime location. This charming hotel offers an ideal base for exploring numerous attractions with close proximity to destinations such as Brooklands, Thorpe Park, Chessington World of Adventures and Hampton Court Palace. Visitors have praised the ease of access to London, as the hotel is within walking distance to the Walton-on-Thames train station, offering a quick 35-minute train ride to Waterloo.
Guests have highlighted the convenience of ample on-site parking, making it an excellent choice for those traveling by car. The quiet, leafy surroundings add to the appeal, providing a peaceful retreat while still maintaining the convenience of being slightly removed from the hustle and bustle of the city center. The location is also noted for being perfect for family visits and nearby landmarks, making it a practical choice for various travel needs.
The hotel's vicinity to major transport links and local attractions ensures that whether guests are visiting for leisure, family visits or exploring the heritage sites of Surrey, they find the location highly advantageous. Coupled with the quaint charm of the building and the warm, welcoming staff, 'The Oatlands Chaser' effortlessly combines accessible luxury with serene surroundings, making it a favored spot for a comfortable and convenient stay.
Breakfast
Guests at The Oatlands Chaser by Innkeeper's Collection generally had positive experiences with the breakfast offered at the hotel. Many highlighted the excellence of the breakfast, citing a wide variety of options and high quality of food. Several reviews noted the well-cooked dishes with particular praise for the traditional English breakfast. Many guests appreciated the table service and the freshly made à la carte options that provided a break from the standard buffet style.
Complimentary coffee, tea and juices were a hit, contributing to what was described as a delicious and filling breakfast experience. Some reviews mentioned specific dishes like avocado and poached eggs on sourdough, eggs benedict and the typical British fry-up, all receiving commendation for their taste and preparation.
However, not all feedback was uniformly positive. A recurring theme in critiques was the absence of fruit, cereals, yogurt and continental breakfast options. Some guests also felt that the portions were on the smaller side and noted occasional waits for service. Additionally, breakfast presentation and variety could use enhancement according to a few reviews.
Despite these minor drawbacks, the overall sentiment was positive with many guests considering breakfast at The Oatlands Chaser excellent value for money, delicious and a great start to their day. The friendly staff and pleasant dining atmosphere further complemented the breakfast experience.
Dinner
The Oatlands Chaser by Innkeeper's Collection offers a delightful dining experience well-suited for both casual and more sophisticated tastes. The restaurant consistently receives high praise for its excellent and delicious food with many guests noting that their evening meals were both very good and superb. The atmosphere of the pub downstairs is described as cozy and lovely, creating an inviting setting for meals and drinks.
The menu is generally regarded as having a good variety and being well-presented with attention to quality and value for money. Diners frequently commend the tasty and nicely cooked dishes, from the classic fish and chips to more refined options like pork belly and rack of lamb, which have been highlighted as particularly outstanding.
Service at The Oatlands Chaser is another strong point with great and fantastic staff contributing to a pleasant dining experience. The restaurant's ambiance, combined with the friendly service, makes it a popular choice for both evening meals and drinks.
Despite the predominantly positive feedback, a few reviewers mentioned occasional issues such as overcooked or tough meats and limited menu choices. Additionally, some criticized the pizzas and noted that dinner could sometimes be expensive.
Overall, meals at The Oatlands Chaser are well-received for their quality, taste and value. Whether patrons are enjoying a Sunday lunch, a hearty dinner or an evening drink, they are likely to leave satisfied with both the food and the service in this charming, character-filled establishment.
Rooms
The Oatlands Chaser by Innkeeper's Collection boasts a variety of rooms that are frequently praised for their spaciousness and comfort. Many guests appreciate the large, comfy beds and the overall cleanliness of the rooms. The contemporary bathrooms, often described as modern and sparkling, contribute to a pleasant stay. Families particularly favor the generously sized family rooms, which can comfortably accommodate multiple people. Additionally, features like large TVs and ample plug sockets add to the convenience.
Despite the many positives, some reviewers mention that the rooms can be a bit dated and in need of modernization. Issues such as noise from refrigeration units or the bar area, occasional musty smells and inadequate lighting were also noted. Some rooms were not as clean as others with a few complaints about dust and incomplete cleaning.
Overall, the blend of comfortable beds, spacious layouts and clean facilities alongside eco-friendly touches like towel-saving schemes create a generally enjoyable experience at The Oatlands Chaser, though there is room for improvement in a few areas.
Beds
Consistent feedback from guests at The Oatlands Chaser by Innkeeper's Collection highlights the overall comfort and quality of the beds. Many guests found the beds to be very comfortable, often describing them as large, clean and equipped with good quality bedding. Phrases such as "amazing bed," "super king size bed comfy," and "very comfortable bed" are recurring, indicating a generally high level of satisfaction.
The pillows are also frequently mentioned positively, noted for their comfort and quality with some guests appreciating the easy pillow menu selection. Cleanliness is another plus with guests consistently mentioning clean bed sheets and diligent laundry staff.
There are, however, a few points of contention. Some guests reported issues with the sofa beds, describing them as uncomfortable or sagging. There were occasional mentions of beds being either too firm or too soft for certain guests and sporadic feedback on smaller-sized double beds and outdated equipment.
Despite these minor drawbacks, the majority of the feedback reflects a positive experience with the beds, emphasizing their comfort, size and cleanliness, contributing to a restful night's sleep.
Cleanliness
The Oatlands Chaser by Innkeeper's Collection generally offers a high standard of cleanliness according to guest reviews. Many reviews emphasize that the rooms, including bathrooms, are frequently described as very clean, spotless and well-maintained. Housekeeping receives considerable praise for their thoroughness and excellent service. Fresh linens, soft towels and tidy rooms contribute to a comfortable stay.
Guests frequently mentioned that the hotel maintains good hygiene practices with daily cleaning ensuring the rooms are always in good condition. The spaciousness and modern touches in the recently refurbished rooms enhance the appeal, making the accommodation feel both clean and contemporary.
However, it's not all perfect as some reviews noted issues such as stained carpets, dusty furniture and occasional overlooked cleaning spots like cobwebs and grimey showers. Some guests experienced rooms that were not cleaned during their stay, while a few pointed out specific areas such as windowsills and drainer that could use more attention.
Overall, despite these occasional lapses, the recurring theme in guest feedback underscores a generally positive experience regarding cleanliness at The Oatlands Chaser.
Staff
The Oatlands Chaser by Innkeeper's Collection stands out primarily for its warm and efficient staff. Guests consistently praised the friendly and welcoming atmosphere provided by the hotel team. Many reviews highlighted the staff's helpfulness and courteousness, noting that they often went above and beyond to ensure a pleasant stay. Check-in is frequently mentioned as a smooth process, characterized by amiable and accommodating personnel.
Several guests commended specific staff members for their exceptional service, highlighting instances of attentiveness and willingness to assist with any needs. The professionalism and friendliness of the staff seem to create a comfortable environment, leading to positive guest experiences.
However, not all feedback was uniformly positive. A few reviews mentioned instances of less helpful or unfriendly staff. In particular, the bar manager received mixed reviews, ranging from being described as terrible and appalling to brilliant and spot on. Nonetheless, these instances appear to be exceptions rather than the rule.
Overall, the majority of guests left with a favorable impression of the staff at The Oatlands Chaser, appreciating their friendly demeanor and efficient service, which significantly enhanced their stay.
Wi-Fi
The Wi-Fi at The Oatlands Chaser by Innkeeper's Collection has received mixed reviews from guests. On the positive side, some have found the Wi-Fi to be excellent, noting steady connectivity in certain areas like the hall. The hotel also provides free Wi-Fi, although some guests mistakenly believed it wasn’t complimentary.
However, several guests pointed out areas needing improvement. There were consistent mentions of poor Wi-Fi signals in rooms and many guests experienced dropouts and slow speeds. The lack of clear signage and instructions for accessing the Wi-Fi was a common complaint and some even mentioned that staff weren't always clear on providing Wi-Fi details. Guests suggested that more guidance and boosting the Wi-Fi network could enhance their experience. In conclusion, while the Wi-Fi service can be reliable in some areas, there’s room for improvement, particularly with signal strength in rooms and better communication on how to access the network.
Parking
The Oatlands Chaser by Innkeeper's Collection receives high praise for its parking facilities from many guests. Ample and spacious, the parking lot offers plenty of parking spaces, making it easy for guests to find a spot. The convenience is further enhanced by the free parking provided on-site, including a massive, secure car park that accommodates large vehicles comfortably. Parking at the hotel is often described as straightforward with direct access to the property making it particularly convenient. Additionally, the area where the hotel is situated is very pleasant and leafy, adding to the positive parking experience. Despite one mention of limited parking space and some noise from the front car park after the pub shuts, the overall feedback highlights the excellent and free parking availability, ensuring a hassle-free stay for guests.
Family
The Oatlands Chaser by Innkeeper's Collection is widely praised for its excellent accommodation options for families, particularly those with children. Reviews highlight the family rooms as being spacious, clean and comfortable, perfectly designed to accommodate a family of four. Many guests noted that the rooms offer plenty of space, featuring a king-size bed and a double sofa bed, making them a convenient choice for family stays.
The hotel is appreciated for providing good value for money and delivering a family-friendly environment. Guests frequently mentioned the availability of travel cots and the overall coziness and comfort of the rooms. The family-friendly vibe extends beyond the rooms with many families finding the hotel to be a perfect base for their holidays.
While there were occasional mentions of noise, particularly from rooms next to the pub or noisy families above, the overall sentiment remains positive. Many reviews highlighted the hotel's convenience for family visits and its suitability for children, describing it as an excellent place for a family of four with pre-teens.
In summary, The Oatlands Chaser by Innkeeper's Collection stands out for its spacious and well-equipped family rooms, making it a favorable choice for those traveling with kids.
3 Star
The Oatlands Chaser by Innkeeper’s Collection embodies the essence of a three-star hotel, providing a justified and appropriate experience within this rating category. Guests appreciate the hotel for its elegance, comfort and charm, often referring to it as a gem among three-star establishments. The location is considered pleasant and conveniently situated, adding to the overall appeal.
Rooms at the hotel have been noted for their lovely atmosphere, reflecting a traditional three-star setting. The hotel is consistently described as clean and visually appealing, meeting the expectations of those seeking value for money. While it's important not to expect five-star service, the hotel delivers excellent facilities for its three-star rating.
However, some reviews mention that the hotel charges extra for certain facilities, consistent with typical three-star practices. Another point raised is the lack of room servicing on the second day of a stay and the exclusion of breakfast from the cost, which might detract from the overall value for some guests.
In summary, The Oatlands Chaser by Innkeeper’s Collection is a solid choice for travelers seeking a dependable three-star hotel experience. Its balance of charm, comfort and reasonable pricing makes it a favorable option within its category.
Accessible
The Oatlands Chaser by Innkeeper's Collection received a mixed reception for its accessibility offerings. On the positive side, many reviewers highlighted the hotel's accessible entrance, rooms and bathrooms, making it friendly for guests with disabilities. Specific praise was given to the wheelchair-accessible rooms, which are conveniently located near the pub and come equipped with ample space and wet rooms. The hotel's public areas and parking lot are also noted to be easily accessible and the staff received commendations for their attentiveness to accessible needs.
However, the absence of a lift presented challenges, particularly for those with limited mobility or dealing with staircases. Guests mentioned that a reasonable level of mobility is advisable since many rooms require the use of stairs. While some accessible rooms are situated on the ground floor, making them manageable for wheelchair users, other areas, including some shower facilities and the top floor, posed significant difficulties. Additionally, the lack of a fire escape route in certain sections raised safety concerns.
In summary, The Oatlands Chaser offers several well-thought-out accessible features, particularly in their specialized rooms and overall layout. However, the lack of an elevator and some tight spaces can pose challenges for guests with mobility issues.
No, The Oatlands Chaser by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at The Oatlands Chaser by Innkeeper's Collection.
No, The Oatlands Chaser by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at The Oatlands Chaser by Innkeeper's Collection.
No, The Oatlands Chaser by Innkeeper's Collection doesn't have a gym.