Accessible HotelThis hotel offers a fully accessible ground floor room. The entire unit is wheelchair accessible and features a roll-in shower, adapted bath, lowered sink, and toilet with grab rails.
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Summary of reviews related to the 'Accessible' categoryFirefly receives praise for its accessible location with guests frequently highlighting the bus stop right outside the door and the proximity to the station. Easy access to the hotel and uncomplicated digital check-in processes are often mentioned, making arrival and departure swift and hassle-free for many guests. The hotel is positioned conveniently for travel, providing an easy route to various destinations. Additionally, parking near the hotel is typically easy to find and free nearby parking is an added bonus for those driving.
However, some guests encountered significant challenges. The hotel lacks an elevator, creating difficulties for those with mobility issues. Technical problems with digital keys and access codes caused frustration for numerous guests, leading to situations where accessing rooms was problematic. Issues with the app used for entry were recurrent, including barcodes not appearing and electronic keys failing to function properly. Communication hurdles exacerbated these issues, as the reception was often unresponsive. Additionally, some guests had to move rooms during their stay due to problems with the facilities.
Despite these technical and communication setbacks, the ease of access and convenience of location, along with parking availability, make Firefly an attractive option for many travelers.
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