The Royal Kelowna - Bellstar Hotels & Resorts is widely celebrated for its exceptional location, luxurious accommodations, and attentive service, making it a favored destination among travelers. Nestled alongside the lake and surrounded by breathtaking mountain views, the hotel's unbeatable location offers convenient access to downtown Kelowna, providing guests with easy access to vibrant dining, entertainment, and waterfront parks. Ideal for events or leisurely exploration, the setting receives high praise for its scenic beauty and overall appeal.
Guests are particularly impressed with the spacious, apartment-style rooms that offer a blend of luxury and homely comfort. The well-equipped kitchens and in-room amenities, including laundry facilities, make longer stays convenient and enjoyable. While some rooms may appear slightly dated, the overall cleanliness, comfort, and design leave a lasting positive impression.
Cleanliness is a commendable feature throughout the resort, with many appreciating the immaculate and well-maintained spaces. Although there are occasional notes of improvement, such as in bathrooms and internet connectivity, the resort's professional service and stunning suite views contribute to an overall rewarding experience.
The staff at The Royal Kelowna is consistently praised for their friendly and efficient service, fostering a welcoming atmosphere. Their accommodating demeanor and willingness to go the extra mile enhance the guest experience, despite rare instances of communication challenges.
A standout feature is the hotel's heated rooftop pool and spa facilities, which offer stunning views of the lake. Guests enjoy the serene atmosphere and beauty of this spot for relaxation, complemented by the central location that augments the luxurious experience.
While parking presents some challenges, mainly due to its cost and availability, many find the process straightforward. Suggestions for improvement include complementary options during specific periods, but these concerns do not detract significantly from the overall satisfaction.
Beds are often highlighted for their comfort, contributing to restful sleep, although there are minor reports of uncomfortable mattresses. Despite this, the general consensus remains positive.
Overall, The Royal Kelowna - Bellstar Hotels & Resorts offers a remarkable blend of location, luxury, and professional service, making it an attractive choice for visitors seeking a memorable and relaxing getaway.
Delta Hotels by Marriott Grand Okanagan Resort is highly praised for its prime location on the waterfront in downtown Kelowna. Guests appreciate the easy access to a variety of restaurants, ATMs, museums and other local attractions, as well as the stunning lake views from the rooms. The tranquil environment and friendly staff enhance the overall experience, making it a standout choice for travelers.
The breakfast offerings at the hotel receive generally positive feedback with guests commending the good variety and the option to dine outdoors on the patio at Oak and Cru. However, some found the breakfast to be pricey and reported occasional issues, such as incorrect charges and less satisfactory food quality when ordered via room service.
The rooms are often described as clean, spacious, bright and comfortable with many guests highlighting the comfy beds and great lounging chairs. The hotel's facilities, including the pool and on-site restaurant, add to the convenience and enjoyment of the stay. Nevertheless, some guests encountered issues with room size, layout and noise, especially those above the bar. A few guests mentioned cleanliness concerns and an outdated appearance in certain rooms, emphasizing the inconsistency in room quality.
Cleanliness throughout the hotel often meets guests' expectations with many noting the cleanliness of the rooms and common areas. However, there are occasional reports of lapses in cleaning, particularly in bathrooms with some guests finding mold and dust.
The staff at the hotel are frequently lauded for their friendliness, efficiency and helpfulness, particularly around the pool area and in addressing special requests. While the majority of interactions are positive, some guests experienced slow check-ins and felt that the staff could be more accommodating to children.
The pool area is generally well-received, offering both indoor and outdoor options along with poolside drinks and food service. Some guests mentioned that the outdoor pool is smaller than expected and access can be limited during peak times.
Parking at the resort is a notable point of dissatisfaction with many guests finding the fees high and citing issues such as parking fines and limited security. Despite the premium cost, the parking facilities are not perceived as secure or spacious.
Finally, many guests find the beds to be very comfortable, although there are mixed reviews regarding their condition and firmness. Some guests encountered issues with old or sagging mattresses, indicating a need for better maintenance.
Overall, Delta Hotels by Marriott Grand Okanagan Resort offers a largely positive experience, bolstered by its excellent location, friendly staff and comfortable accommodations, though a few areas such as room quality, breakfast pricing and parking could benefit from improvements.
Hotel Eldorado at Eldorado Resort, situated by the picturesque shores of Okanagan Lake in Kelowna, offers a charming blend of historic elegance and modern comforts. The resort is celebrated for its stunning lake and mountain views from many rooms, providing guests with an idyllic setting for lakeside walks and water activities. Its prime location allows easy access to local attractions like wineries and the scenic Mission Greenway, enhancing the overall experience for visitors.
Guests consistently praise the hotel's delightful ambiance, which blends mid-1900s charm with thoughtful upgrades, creating a perfect environment for romantic getaways and family vacations. The resort's dining experiences are exceptional, with both breakfast and dinner offering diverse menus complemented by stunning lake views. High-quality meals and a remarkable wine and beverage selection, served by friendly and attentive staff, make dining at the hotel a memorable highlight.
The accommodations are noted for their cleanliness, comfort, and breathtaking views, with rooms featuring modern amenities that contribute to a cozy and airy feel. Despite occasional room size concerns, overall cleanliness and well-maintained facilities impress guests. The exceptional staff, described as friendly and proactive, further elevate the experience by ensuring guest needs are met swiftly and attentively.
Hotel Eldorado offers luxurious amenities, including multiple pools, jacuzzis, and a steam room, enhancing relaxation opportunities. The boutique ambiance, characterized by a mix of vintage and modern decor, creates a welcoming and quirky atmosphere that guests find endearing. Additionally, the resort's comfortable beds and boutique charm contribute to a sense of luxury that surprises guests with its value.
A perfect setting for romantic occasions, the resort offers elegant suites with breathtaking views and thoughtful touches like chocolates and roses. Special arrangements, such as rooftop access for fireworks, showcase the staff's commitment to making memorable experiences. Overall, Hotel Eldorado at Eldorado Resort presents a serene escape for travelers seeking tranquility, elegance, and a heartfelt connection to the beautiful surroundings of the Okanagan region.