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Summary of reviewsLakeside Inn Wollongong enjoys a prime location on Lake Illawarra, boasting stunning views and favorable proximity to local amenities, parks, beaches and attractions like the Illawarra Sports Center and Jamberoo Action Park. Guests value the serene, picturesque setting, finding it ideal for relaxation and family getaways.
The breakfast experience has mixed feedback. Some guests delighted in the delicious, affordable buffet breakfast, while others noted its absence during their stay. A superb breakfast option at a nearby Golf Inn is available but requires a short drive.
The rooms at Lakeside Inn Wollongong are spacious and well-equipped, often recently renovated to include modern bathrooms, air conditioning and comfortable beds. However, cleanliness and maintenance reports vary with some rooms described as clean and welcoming, while others exhibit issues like dirty floors and broken fixtures.
Staff at the inn are frequently praised for their friendliness and helpfulness with efficient check-ins and positive interactions being common. However, some guests reported less favorable customer service encounters, including occasional rudeness and miscommunication.
Though Wi-Fi is available, its reliability varies. Some guests experienced good connectivity, while others struggled with poor reception and connection issues.
The pool receives significant criticism, often described as dirty, poorly maintained and sometimes closed. This detracts from its appeal as an advertised amenity.
Beds generally receive positive remarks for their comfort and size, though some guests experienced issues with bed hardness and quality of bedding.
The inn is rated three stars and often exceeds expectations with its beautiful location and recently renovated rooms. Despite mixed reactions to the facilities and occasional noise, overall impressions tend to be positive.
Accessibility is mostly good with essential features like parking, ramps and spacious rooms catering to guests with disabilities. However, some areas, like lakeside cabins and upper floors, present challenges due to lack of elevators and tight bathroom spaces.
Lakeside Inn Wollongong is praised for its pet-friendly policies, making it a preferred choice for dog owners. The lakeside setting provides ample space to walk pets. Despite occasional cleanliness issues and barking, the overall sentiment is positive regarding pets.
In summary, Lakeside Inn Wollongong offers a scenic, comfortable stay with a range of amenities and friendly staff, though experiences with cleanliness and maintenance are inconsistent. Its excellent location and pet-friendly policies are standout features, making it a favorable choice for many travelers. Show more
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Categories
Motel with Free Wi-Fi
Offers free Wi-Fi in all rooms. Ensures seamless connectivity for guests throughout their stay.
Accessible Motel
This motel is included in our database of accessible accommodations for the Wollongong area.
Motel with Outdoor Pool
This motel features an outdoor swimming pool for guest use. It also offers direct access to Lake Illawarra, providing additional water-based recreational opportunities nearby.
Dog Friendly Motel
Motel with Swimming Pool
Outdoor Pool
Cheap Motel
3-Star Motel
Room Types
Lakeside Superior Queen Single RoomThe Queen Single Room has been recently refurbished and is our most popular room.
This room is located at Lakeside Inn and please note these rooms are not pet friendly.
Lakeside Superior King Room with Spa Bath Our Superior King Spa Room offers more space and comfort, complete with a balcony and spa bath.
This room is located at Lakeside Inn and please note these rooms are not pet friendly.
Lakeside Family Bunk Room Ideal for families traveling with kids who require a little more space. Our Family Bunk Room offers one super comfortable queen bed, one single bed and two single bunk beds, accommodating for up to 3 adults and 2 children.
This room is located at Lakeside Inn and please note these rooms are not pet friendly.
Lakeside Family RoomFamily Room is furnished with two super comfortable queen beds, one single bed and features a spa bath and sofa.
This room is located at Lakeside Inn and please note these rooms are not pet friendly.
Lakeside Disabled Access Queen Single RoomOur Disabled Access Queen Single Room feature an accessible bathroom and accommodates for up to 3 guests.
This room is located at Lakeside Inn and please note these rooms are not pet friendly.
Two-Bedroom ApartmentThe PET FRIENDLY Two Bedroom Apartment is our largest room and is perfect for families and small groups up to 7 people. This room is located at Lakeside Inn.
Lakeside Family CabinThe PET FRIENDLY partial lakefront Cabins boasts a private deck. These Cabins accommodate 2 adults and 2 children. This room is located at lakeside Inn.
Lakeside CabinThe PET FRIENDLY absolute lakefront Cabins boasts a private deck and beautiful lake views. This room is located at Lakeside Inn.
If the guest bring pets, $30 extra cleaning service fee per pet will apply.
Lakeside Pet Friendly Queen Single RoomThe triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The triple room provides a flat-screen TV, an electric kettle, parquet floors, heating as well as an inner courtyard view. The unit has 2 beds.
Lakeside Pet Friendly Superior Queen Single RoomThe spacious air-conditioned double room features a flat-screen TV, a dining area, an electric kettle, heating as well as an inner courtyard view. The unit has 2 beds.
Guest Reviews
6.3
Rated
Location
Lakeside Inn Wollongong enjoys a superb location that guests consistently praise. Its beautiful setting on Lake Illawarra offers stunning views, particularly the magnificent sunsets over the water. Many reviews highlight the convenience of its proximity to essential amenities such as shops, cafes, petrol stations and various attractions including beaches and parks. The ease of access to public transport and nearby points of interest like the Illawarra Sports Center and Jamberoo Action Park adds to its appeal.
Guests appreciate the serene and quiet environment, making it perfect for a relaxing stay or a family getaway. The location also proves ideal for specific needs, such as attending events at Kembla Grange or playing golf at Port Kembla golf club. Whether traveling to Shellharbour, visiting Wollongong or enjoying local swimming spots, Lakeside Inn provides a centrally placed haven for exploration.
Although some reviews suggest the property could feel somewhat isolated, the overall sentiment underscores the property's charm and practicality, making it a favorable choice for both short stays and extended visits. The stunning lakeside views and convenient locale are key highlights that continually attract visitors to this picturesque destination.
Breakfast
The breakfast experience at Lakeside Inn Wollongong has received mixed reviews from guests. Some guests appreciated the free buffet breakfast and remarked positively on its deliciousness, citing it as superb. Others noted that the breakfast offered was budget-friendly at $10, aligning with their average expectations. However, there were numerous mentions of the absence of breakfast service with some guests indicating that breakfast was not available or served during their stay. A particular point of interest is that a buffet breakfast, described as superb, is available at a nearby Golf Inn, which requires a short drive. Overall, while there are positive comments about the quality of breakfast when provided, the availability of breakfast appears inconsistent.
Rooms
Lakeside Inn Wollongong offers diverse accommodation experiences. Guests often appreciate the spaciousness of the rooms, which are generally described as large and well-equipped, making them ideal for families or groups. Many rooms have been recently renovated, featuring modern bathrooms and amenities like air conditioning, large TVs and comfortable beds. The location is frequently praised for being picturesque and quiet, providing a serene lakeside atmosphere.
However, experiences with cleanliness and maintenance vary significantly. While some guests find their rooms clean and welcoming, others report issues such as dirty floors, broken fixtures and unclean bathrooms. There are also recurring mentions of maintenance problems, such as noisy doors, broken furniture and faulty room amenities.
The general decor seems to be hit or miss with some rooms offering a modern feel and others appearing outdated and in need of further refurbishment. Despite this, the size of the rooms generally meets or exceeds expectations, making the space comfortable for guests.
Service at the front desk is often highlighted positively with staff described as friendly and welcoming. Nevertheless, logistical issues like problems with room access and insufficient parking have been noted. The on-site amenities are basic with no breakfast offered and inconsistent reports about the cleanliness of communal areas like the pool.
In summary, Lakeside Inn Wollongong can be a comfortable and spacious option, particularly for those who enjoy a lakeside setting. However, experiences with room conditions and cleanliness are inconsistent, suggesting that prospective guests should temper their expectations accordingly.
Beds
Lakeside Inn Wollongong received varied feedback about their beds from guests. Many reviews praised the beds for being super comfy, very comfortable and generally providing a good night's sleep. Some praised the large size of the beds and appreciated the clean, soft bed linen. Multiple rooms featured queen size beds with waterside views, which was a highlight for some visitors.
However, several guests pointed out issues that detracted from their experience. Some noted that the beds were too hard or uncomfortable and others mentioned that single beds often moved due to wheels on vinyl floors. There were also comments about noisy beds with springs that could be felt and instances where guests found the bedsheets, pillows and mattress protectors lacking in quality or cleanliness. Additionally, the occasional lack of spare blankets and blanket comfort were issues noted by several guests.
Despite these scattered negatives, the beds at Lakeside Inn Wollongong still found favor with a good number of guests who appreciated their comfort and size. Nonetheless, there is room for improvement in addressing the concerns about bed hardness, movement and overall bedding quality.
Cleanliness
'Lakeside Inn Wollongong' receives mixed feedback concerning its cleanliness. On the positive side, several guests appreciated the clean, comfortable and spacious rooms. Some rooms were described as modern and clean with clean linens and thorough cleaning services. Many visitors enjoyed clean bathrooms and noted that the place was generally tidy inside.
However, a significant number of reviews highlight multiple cleanliness issues that need addressing. Recurring complaints included unclean rooms, stained furniture, dirty showers and mold in various areas, especially in bathrooms. Outdoor spaces also appeared to be problematic with reports of cigarette butts, untidy grounds and general neglect.
Several guests mentioned specific problems such as dirty linens, dusty surfaces, neglected maintenance and insect infestations including beetles and cockroaches. Some noted that the property as a whole appeared rundown with significant wear and tear visible on walls, carpets and furnishings. Others were dissatisfied with the state of communal areas, describing them as filthy, smelly and poorly maintained.
Overall, while some guests were satisfied with the cleanliness, other reviews suggest that 'Lakeside Inn Wollongong' could greatly benefit from a comprehensive cleaning and maintenance overhaul.
Staff
Lakeside Inn Wollongong has garnered a variety of reviews focusing primarily on their staff with many guests noting a generally friendly and helpful atmosphere. Most visitors reported pleasant encounters with the reception staff, describing them as very friendly, welcoming and accommodating. Many highlighted the ease of check-in and appreciated the efficient service they received. Specific mentions of staff members, like Jenny, who assisted with a late check-in, were praised for going above and beyond.
Frequent commendations were made about the staff's excellent communication and assistance, contributing positively to the overall experience. The hotel service is generally seen as supportive with numerous guests pointing out the helpfulness and kindness of the team, which often made their stay more enjoyable.
However, not all feedback was positive. Some guests reported less favorable interactions, noting occasional rudeness and untrained staff. Instances of poor communication and inattentiveness were also mentioned. There were remarks about staff confusion and a few specific complaints regarding misleading information about policies and amenities, such as the pet policy.
Despite a few negative experiences, it appears the majority of guests found the staff at Lakeside Inn Wollongong to be one of the main reasons to recommend the hotel, valuing their efforts to create a welcoming and supportive environment.
Wi-Fi
Lakeside Inn Wollongong has garnered mixed reviews concerning its Wi-Fi services. While some guests appreciated the availability of reliable, free Wi-Fi and found it easy to connect with the provided codes upon arrival, others encountered significant challenges. There were reports of poor Wi-Fi reception, problematic connections and instances where the Wi-Fi did not work at all with some describing the internet connection as terrible or non-existent.
The TV services, which included apps like Netflix and Prime, also faced issues, mainly related to Wi-Fi connectivity, leading to TVs not functioning as expected or dropping the internet connection. Additionally, some guests mentioned the inconvenience of having to request fixes for these problems, which detracted from their overall experience.
Overall, while there were positive aspects regarding the hotel's Wi-Fi, there were considerable recurring issues that hindered the reliability and consistency of the internet services at Lakeside Inn Wollongong.
Pool
The pool at Lakeside Inn Wollongong has garnered significant criticism from guests. Complaints include the pool being dirty with rubbish floating in it and described as unswimmable and overgrown. The pool area appears neglected with only one chair available for lounging and issues such as overgrown grass and lifting pavers making the experience less enjoyable. Reports of dead cockroaches and the pool water being green and swamp-like suggest a lack of maintenance with some guests noting the pool looked as though it hadn't been cleaned for months. On numerous occasions, the pool has been closed and unavailable for use, leaving visitors disappointed with this advertised amenity. Overall, the condition of the outdoor swimming pool requires substantial improvement.
3 Star
Lakeside Inn Wollongong provides an experience that, although rated with three stars, pleasantly surprises guests with its older yet recently renovated building. While the cabin may seem outdated from the outside, it offers much better rooms than expected, ensuring a satisfactory stay. Many guests found it to be great for their needs, appreciating the fantastic location and beautiful views despite being slightly away from the water. The hotel boasts proximity to Wollongong's beaches, adding to the convenience of the stay. Visitors have remarked on the good coffee and overall pleasant experience. Despite mixed reactions to the facilities and services, ranging from run-of-the-mill to occasionally noisy, the general sentiment leans towards a happy and great stay with the positives outweighing the negatives.
Accessible
Lakeside Inn Wollongong offers a generally positive experience for guests with disabilities. The accommodation features easily accessible parking and a picturesque lake right in front of the door, making the arrival experience straightforward. The main accommodation block is well-suited for those with accessibility issues, featuring a useful wheelchair ramp. Guests have noted that the access way and facilities have been adapted to ensure comfort and ease of use.
However, there are a few points of concern regarding accessibility. The lakeside cabins are not suitable for individuals with mobility disabilities and the bathroom space can be quite tight. Although the disability access room is spacious, it hasn't been fully renovated yet, which may impact the level of comfort. Additionally, there are no lifts or elevators for upper floor rooms, posing a challenge for guests needing to carry heavy items or those with toddlers.
Overall, while the complex needs some tidying up and occasional maintenance issues need addressing, the inn still provides a generally accessible and enjoyable stay.
Dog Friendly
Lakeside Inn Wollongong is highly praised for its pet-friendly facilities, making it an excellent choice for travelers with dogs. Guests frequently highlight the welcoming nature towards pets with several mentioning that their dogs were warmly accepted and that the staff was friendly. The lakeside cabins offer stunning views and plenty of space for walking pets, eliminating the need to visit nearby parks. The location's waterside setting is lovely, providing a serene and suitable environment for pets to roam.
However, some reviews noted cleanliness issues, such as pet hair in cabins and occasional dog poop around the property. Additionally, instances of dogs barking or howling when left alone were mentioned. Despite these drawbacks, the overall sentiment is positive, as guests appreciated the accommodation's pet-friendly policies and the opportunity to stay with their dogs in a beautiful setting. The pet fee was viewed as expensive by some and there were a few concerns about transparency regarding the pet policy.
Yes, Lakeside Inn Wollongong has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Lakeside Inn Wollongong.
Yes, Lakeside Inn Wollongong welcomes dogs.
No, parking facilities aren't available at Lakeside Inn Wollongong.