This hotel features a casino, a bar, and a restaurant. It offers air-conditioned rooms with private bathrooms, providing essential comforts and entertainment options.
El Búho Lagoon Bacalar is widely praised for its exceptional location, offering breathtaking views and direct access to the stunning lagoon, making it an ideal retreat for families and those seeking tranquility. Guests appreciate the proximity to Bacalar's center and local cenotes, alongside the comfort provided by friendly staff and welcoming reception. The serene setting is complemented by the impressive Italian restaurant, known for its delicious pasta, risotto, and pizza, although there's room for more diverse dining options.
The rooms, while charming and providing magical views, have received mixed feedback due to concerns about noise, privacy, and cleanliness. Some rooms exhibit signs of wear and tear, but the picturesque surroundings and hospitable staff generally maintain a positive impression. Breakfast experiences vary, with some guests enjoying simple yet fresh options, while others desire a wider selection and earlier service.
Wi-Fi connectivity is inconsistent, with some areas offering reliable service and others lacking altogether, potentially inconveniencing guests needing to stay connected. Despite this, the family-friendly atmosphere with entertaining lagoon activities makes it a highly recommended destination for families. However, improvements in soundproofing and entertainment options for children are suggested.
Beds and pillows also receive mixed reviews, with some guests finding them comfortable and others highlighting issues such as noise and size discrepancies. Enhancing the comfort of sleeping arrangements could further elevate the guest experience.
Overall, El Búho Lagoon Bacalar stands out for its stunning location, warm hospitality, and potential for memorable family vacations. With attention to detail and certain upgrades, it holds promise as a more delightful and accommodating retreat by the lagoon.
This hotel is well-situated and provides comfortable accommodations, making it a reliable choice for travelers seeking value for money.
Summary of reviews related to the '3 Star' category
Hotel Aldea 19 Bacalar offers a charming experience with its small and intimate setting, featuring just 16 rooms, which provides a peaceful retreat for those visiting Bacalar. While it is slightly removed from the bustling town center, this distance ensures a tranquil environment, making it a highly recommended choice for a short getaway. The hotel is noted as a beautiful three-star establishment, maintaining a standard that suits its rating. Guests have overall positive impressions, although a few areas could benefit from refurbishment. The soundproofing could be improved, as sounds from adjacent rooms can be audible, and some guests experienced limited views due to room placement. Restaurant hours might not accommodate all schedules, but they complement the relaxing atmosphere of Bacalar. Despite certain limitations in services, the hotel offers a comfortable and adequate stay, aligning well with expectations for its category.
Amigos Hotelito offers a cozy guesthouse experience with essential amenities, suitable for budget travelers.
Summary of reviews related to the '3 Star' category
Amigos Hotelito offers a comfortable, family-oriented stay perfect for those seeking serenity and relaxation. While the hotel's facilities are simple and might appear a bit aged, the exceptional service, picturesque location and serene environment more than make up for it. The owner and their friendly dog add a personal touch to the experience, creating a warm and welcoming atmosphere. Though breakfast isn't provided, the hotel is conveniently situated just five minutes from the center, where numerous restaurants and cafes await. Despite some comments on its slightly high price, many guests feel that Amigos Hotelito provides a mid-range option that rivals more expensive accommodations in the area. It's an ideal spot for a peaceful getaway amidst beautiful surroundings.
City Express by Marriott Chetumal is highly regarded for its strategic and convenient location, offering easy access to the Las Américas shopping mall and a variety of dining and entertainment options. This makes it a preferred choice for travelers and families looking to explore Chetumal. The hotel is central yet quiet, with good accessibility to the bus terminal and airport, making it suitable for both short and extended stays.
The complimentary breakfast generally receives positive feedback for its delicious and satisfying offerings, with a good mix of sweet and savory items. Although there are occasional suggestions for more variety and improvement in service, the friendliness of the staff enhances the dining experience.
Rooms at the hotel are characterized by their cleanliness, comfort, and modern amenities, catering well to both leisure and business travelers. While some issues like unpleasant odors and smaller room sizes are occasionally reported, the overall impression remains positive, with staff contributing to a welcoming atmosphere.
The establishment is frequently noted for its exemplary cleanliness and pleasant environment, with well-kept rooms and facilities. Although some areas could use attention, such as hotel halls and gym bathrooms, the hotel's overall cleanliness and the efficiency of its staff create a comfortable stay.
Guests consistently praise the staff for their friendliness, helpfulness, and attentiveness, although there are rare mentions of a need for additional training. The genuine and accommodating nature of the team significantly enhances the guest experience.
Wi-Fi at the hotel is generally satisfactory, with good accessibility suited for business and leisure needs, despite occasional connectivity issues. The hotel staff remains responsive to any internet-related inquiries.
The pool is highlighted as a clean and enjoyable feature for families, offering a relaxing spot to cool off. While maintenance and restricted operating hours are points for improvement, the pool remains a valued hotel amenity.
Parking facilities are deemed convenient, with free and adequately ample spaces complemented by effective security measures, adding to the hotel's accessibility.
The sleeping experience is primarily favorable, with comfortable beds ensuring restful sleep. However, there are mixed reviews on pillow comfort and occasional reports of bedding issues, indicating areas where consistency can be improved.
Overall, City Express by Marriott Chetumal offers a good balance of comfort, convenience, and value, making it a favorable choice for travelers seeking a relaxed and accessible stay in Chetumal, despite mixed opinions on its four-star rating.
Summary of reviews related to the '3 Star' category
Cedro Rojo offers a stay that's characterized by simplicity, functionality and value for money. Its facilities and services receive praises for being superb and highly recommended, making it a solid overall facility. The design and finishes of the hotel have been commended for their beauty and the common areas, including hammocks, add to the appeal, making up for any shortcomings.
The hotel performs well with what is necessary, especially for those on a budget. It is in fairly good condition and guests find it a good value for money, considering the low price. However, there are some drawbacks noted by guests—such as the lack of a refrigerator in the room, inadequate strategic plugs, no bedside table and the absence of parking space. Pillows have been described as subpar and there are concerns about privacy with the positioning of the doors.
Overall, Cedro Rojo is a great option for those looking for a comfortable and simple stay without expecting luxury. It provides all the essentials necessary for a short stay in a beautiful setting, notwithstanding a few acceptable shortcomings.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 83 hotels in and around Xul-Ha