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Summary of reviewsCedro Rojo in Bacalar, Mexico, stands out as a favorable accommodation choice, marrying prime location with a tranquil ambiance. Nestled within a quiet residential area, it provides easy access to the town center and the stunning lagoon, making it an excellent base for exploring Bacalar's key attractions. The hotel is surrounded by quaint boutique hotels and a charming café right across the street, adding to its allure. Guests particularly appreciate its close proximity to tour departure points and spas.
Although Cedro Rojo does not offer an in-house breakfast, guests enthusiastically recommend Albahaca Breakfast, a café right across the street that serves delicious and reasonably priced meals until 3 pm. This issue is further alleviated by the hotel's small morning coffee offerings and the on-site kitchenette and dining room, which facilitates social gatherings during meal times. Dinner options at the hotel receive high praise for their quality and while some guests prefer dining in the city center, the restaurant across the street provides a commendable nearby choice.
The hotel's rooms are frequently highlighted for their spaciousness, comfort and cleanliness. Positive feedback often cites the good air conditioning, excellent showers and large, comfortable beds. The rooms generally align with their online photos and feature thoughtful amenities, though occasional maintenance issues and cleanliness lapses have been reported. The simple yet beautiful design, including touches like hammocks and terraces, adds to the overall pleasant atmosphere.
Cleanliness is consistently praised with many guests noting well-maintained and tidy conditions. While some have reported minor issues such as stained bedsheets and occasional pests, these do not significantly diminish the overall positive sentiment. The hotel tends to resolve any maintenance problems swiftly, ensuring a comfortable stay for guests.
The staff at Cedro Rojo are celebrated for their friendly and helpful demeanor, contributing significantly to the positive guest experience. The family-owned nature of the establishment fosters a warm, accommodating environment. Although a few guests mentioned staff being unprepared or lacking training, these instances are rare and do not overshadow the general satisfaction with the service provided.
However, the hotel's wifi situation presents mixed reviews. While some guests found the wifi to be excellent, many reported weak signals, especially in the rooms and expressed the need for significant improvements to the internet service.
Parking at Cedro Rojo is secure and convenient with features like gated and fenced areas providing peace of mind. Though the parking lot is small, the availability of free and ample parking spaces is appreciated.
The beds at Cedro Rojo receive generally positive feedback for their comfort and the presence of large and king-size options, despite some isolated criticisms regarding comfort and cleanliness.
Overall, Cedro Rojo delivers a simple yet functional stay with excellent value for money. It’s an appealing option for those seeking a comfortable and budget-friendly accommodation in Bacalar, providing all essential amenities and services in a beautiful setting, despite a few minor shortcomings. Show more
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Categories
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Double Room with Two Double BedsThis twin room is air-conditioned and features a private bathroom, an electric kettle and a terrace with garden views. The unit offers 2 beds.
Deluxe King RoomThis double room is air-conditioned and features a private bathroom, an electric kettle and a terrace with garden views. The unit offers 1 bed.
Guest Reviews
Location
Cedro Rojo enjoys a favorable location in Bacalar, balancing proximity to key attractions with a peaceful ambiance. Guests frequently commend the hotel's quiet, residential setting, which provides a calm retreat. Many highlight its convenience, noting that it's within a 10 to 20-minute walk from the city center, making it easy to reach shops, bars and restaurants. The hotel is also close to the beautiful lagoon with public access points just minutes away by foot.
The surrounding area features quaint boutique hotels and a recommended café right across the street, adding to its charm. A key advantage for visitors is the proximity to tour departure points and spas, making it an excellent base for exploring Bacalar. Its location on a quiet street further contributes to the peaceful stay, despite being slightly removed from the town center. With spacious rooms and clean facilities, Cedro Rojo offers a comfortable option for those seeking a tranquil yet well-connected stay in Bacalar.
Breakfast
Guests at Cedro Rojo have praised the hotel's breakfast options, despite the lack of an in-house breakfast service. The absence of a breakfast offering within the hotel is consistently noted, but this is offset by the availability of excellent alternatives right across the street. Multiple reviews highlight a very good breakfast restaurant, Albahaca Breakfast, which serves delicious and lovingly arranged meals until 3 pm. This local café is highly recommended for its excellent food and reasonable prices. Guests also appreciate the small coffee offerings provided in the morning by the hotel. Additionally, the presence of a kitchenette and dining room in the hotel allows groups to socialize during breakfast and dinner times. Overall, while Cedro Rojo does not provide its own breakfast, the proximity of high-quality breakfast places ensures a positive dining experience for guests.
Dinner
Dinner at 'Cedro Rojo' receives high praise from guests for its excellent quality with many describing the food as amazing and generally good. The hotel offers a superb breakfast, adding to the overall positive dining experience. While the on-site options are commendable, guests have also noted the convenience of dining nearby with recommendations for great places in the city center. The hotel's kitchenette and dining room facilities provide a pleasant setting for groups to socialize during meals. Although some may need to drive into the city center for a wider variety of dinner options, the restaurant across the street is a notable nearby choice.
Rooms
Cedro Rojo receives praise for its spacious, comfortable and clean rooms, which are frequently highlighted by guests as being large and well-designed. Visitors appreciate the good air conditioning, excellent showers and large, comfortable beds. The hotel’s rooms generally conform to the photos provided online and offer amenities such as free water refills and coffee. Several reviewers found the rooms to be quiet, making it a good place for rest and relaxation.
The overall design of the hotel and the rooms is also appreciated with mentions of simple yet beautiful decorations and thoughtful touches like hammocks and terraces. Despite some reports of rooms appearing unfinished or outdated, the majority of feedback emphasizes cleanliness and comfort.
However, there are occasional criticisms, particularly about maintenance issues such as jamming locks, malfunctioning bathroom doors and inconsistent hot water flow. Some guests noticed a need for better room cleaning, highlighting problems like humidity, cobwebs and occasional pests. Nevertheless, the general sentiment reflects a positive experience, emphasizing spaciousness, comfort and a pleasant atmosphere.
Beds
Cedro Rojo receives mixed feedback regarding its beds, though a significant number of guests find them to be a positive aspect of their stay. The majority of reviewers describe the beds as comfortable, cozy and clean with several emphasizing the presence of large and king-size beds that add to the experience. Many guests specifically note the comfy mattresses, leading to a good night's sleep.
On the other hand, there are a few criticisms regarding bed comfort. Some reviewers mention hard mattresses and even describe the beds as terribly uncomfortable. Issues such as stained bedding and dirty conditions also came up, though these are less frequent complaints.
Despite these occasional drawbacks, the general consensus leans towards a satisfactory and restful experience with most guests finding the beds at Cedro Rojo to be comfortable and adequately pleasant.
Cleanliness
Cedro Rojo offers a clean and simple accommodation experience, frequently praised for its overall tidiness and cleanliness. Many guests commend the spaciousness of the rooms and find the facilities generally well-maintained, noting very clean conditions. The hotel provides clean towels and daily room cleaning when needed, enhancing guest comfort. Despite its cleanliness, several reviews mention issues such as stained bedsheets, mold spots and occasional reports of dirty towels and linens. Some guests also encountered maintenance problems, including clogged sinks, broken door locks and dim lighting, which were typically resolved swiftly after being reported. While the outdoors and rooms are generally pleasant and hygienic, there might be occasional lapses in thorough cleaning, particularly in shared areas like the outdoor kitchen. The hotel maintains an excellent level of cleanliness with affordable pricing that ensures a good balance of comfort and cost. However, areas such as the bathroom and some furniture could benefit from better maintenance and more frequent cleaning. The hotel is appreciated for its large, clean rooms and overall tidy environment, making it a reasonable choice for travelers looking for basic, comfortable accommodations.
Staff
The staff at Cedro Rojo receive overwhelmingly positive feedback for their friendly and helpful demeanor. Guests frequently comment on the warm and welcoming reception they experience, describing the team's excellent customer service, attentiveness and willingness to support and help at all times. The family-owned establishment is particularly noted for its friendly and accommodating owners who go out of their way to ensure guests have a pleasant stay.
While there are instances of the team being unprepared or lacking training, these seem to be exceptions rather than the rule. Most reviews emphasize the staff's kindness, quick problem-solving abilities and their significant role in enhancing the overall guest experience. The language barrier with staff primarily speaking Spanish, is a minor hiccup for some, but does not overshadow the general satisfaction with the service provided.
In summary, Cedro Rojo stands out for its extremely helpful, friendly and attentive staff, making guests feel genuinely welcome and taken care of throughout their stay. The family-run atmosphere contributes to a genuinely warm and accommodating environment, contributing to the hotel's great value for money.
Wi-Fi
Cedro Rojo's wifi situation presents a mixed bag for guests. On the positive side, some found the wifi to be excellent and appreciated having good wifi even in the rooms. There were mentions of good and thankful wifi, suggesting that some visitors had a satisfactory experience with internet access.
However, a number of reviews highlighted significant issues. Several guests noted that the wifi did not work well or was weak in their rooms. The wifi signal often failed to reach the rooms effectively and sometimes it only worked outside the bedrooms. Reports also mentioned that the new wifi system was problematic and there was a general sentiment that the internet never worked or was not available. Some guests felt the wifi was very bad compared to other hotels and emphasized the need for wifi reception improvement.
Overall, while a portion of guests had positive experiences, many found the wifi service lacking and in need of serious enhancements to live up to expectations.
Parking
Cedro Rojo offers a range of parking options that have been positively received by guests. Visitors appreciated the secure and on-site parking, mentioning features like gated and fenced areas which enhance security. While some noted that the parking lot is quite small, the availability of free and ample parking spaces was a plus. Guests also highlighted that reserved parking spots were honored and the presence of safe on-street parking adds to the convenience. However, there were mentions of room for improvement in access and entry to the parking area. Overall, Cedro Rojo ensures that parking is both affordable and reliable for its guests.
3 Star
Cedro Rojo offers a stay that's characterized by simplicity, functionality and value for money. Its facilities and services receive praises for being superb and highly recommended, making it a solid overall facility. The design and finishes of the hotel have been commended for their beauty and the common areas, including hammocks, add to the appeal, making up for any shortcomings.
The hotel performs well with what is necessary, especially for those on a budget. It is in fairly good condition and guests find it a good value for money, considering the low price. However, there are some drawbacks noted by guests—such as the lack of a refrigerator in the room, inadequate strategic plugs, no bedside table and the absence of parking space. Pillows have been described as subpar and there are concerns about privacy with the positioning of the doors.
Overall, Cedro Rojo is a great option for those looking for a comfortable and simple stay without expecting luxury. It provides all the essentials necessary for a short stay in a beautiful setting, notwithstanding a few acceptable shortcomings.
No, Cedro Rojo doesn't have any pool.
No, a spa isn't available at Cedro Rojo.
No, Cedro Rojo doesn't allow dogs.
Yes, parking facilities are available at Cedro Rojo.