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Summary of reviewsComfort Inn & Suites receives high praise across several categories, creating a welcoming and comfortable stay for its guests. The hotel's strategic location off Highway 401 is a major highlight, offering easy access to major cities like Montreal, Toronto, and Ottawa. Its proximity to essential amenities, including restaurants and shops in Napanee, combined with a quiet and lush surrounding, adds to its appeal, especially for pet owners. Though the industrial setting may not be visually appealing to all, the convenience and connectivity of the location offer great value.
The complimentary breakfast is another standout feature, with guests appreciating the variety and quality of the offerings. From hot items like waffles and scrambled eggs to cold selections like bagels and muffins, the breakfast caters to diverse preferences, providing a satisfying start to the day. The friendly staff enhances the breakfast experience, ensuring a well-stocked and fresh spread.
Guest rooms are consistently noted for their cleanliness and spaciousness, with comfortable beds contributing to a restful stay. Modern amenities, such as mini fridges, and the quiet atmosphere of the rooms, are frequently highlighted as positives. The hotel's overall cleanliness extends beyond the rooms to include areas like the lobby and pool, maintaining a fresh and inviting environment throughout the property.
The staff at Comfort Inn & Suites are frequently praised for their warmth and helpfulness. From front desk personnel to housekeeping staff, guests report positive interactions and note the attentiveness and knowledgeability of the team.
The hotel also caters well to families, particularly with its warm and clean saltwater pool, which is a hit with children and provides a relaxing atmosphere for all guests. Despite occasional space limitations during busy times, the pool remains a valued amenity.
Comfort Inn & Suites is also notable for its pet-friendly policies, with guests appreciating the warm welcome extended to their furry companions, complete with treat bags and suitable walking areas. These thoughtful touches make the hotel a preferred choice for travelers with pets.
Overall, Comfort Inn & Suites offers a consistently high-standard experience, marked by its convenient location, comfortable accommodations, amiable staff, and thoughtful amenities.
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