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Summary of reviewsHotel The Knot Yokohama receives high praise for its prime location, only a short walk from Yokohama Station, making it incredibly convenient for exploring Yokohama and Tokyo. The area's abundance of shops, restaurants and amenities adds to its appeal, while the hotel itself provides a peaceful retreat despite the city's hustle and bustle. Guests consistently commend the cleanliness and modern comfort of the rooms, which feature a stylish retro-modern design and spacious layouts conducive for relaxation and activities like yoga.
Breakfast at the hotel is another highlight, offering a delightful and varied buffet that includes both Western and Chinese dishes. Guests appreciate the extensive and visually appealing spread, especially the organic and healthy options. The stylish and clean breakfast setting, combined with the friendly and informative staff, enhances the overall dining experience. Similarly, the hotel's dinner service at the Smokehouse Restaurant receives high marks for excellent food and service. Many guests enjoy the bustling, stylish atmosphere and the affordability of the meals, making it a key attraction within the hotel.
The hotel's staff are described as polite, friendly and professional, consistently providing excellent service that contributes positively to the overall experience. The hospitality at Hotel The Knot Yokohama is often highlighted with staff members going out of their way to ensure a welcoming and comfortable stay.
Families, in particular, find the hotel accommodating with spacious family rooms, thoughtful services like bed guards for children and a child-friendly environment. The hotel's convenient location and family-focused amenities make it a preferred choice for travelers with children.
While the hotel's Wi-Fi experiences are mixed with some guests finding the connection strong and reliable, others report issues with speed and connectivity. Parking also presents some challenges, as there is no on-site parking and nearby options can be inconvenient and sometimes full.
For those seeking nightlife, the hotel's downtown location offers vibrant activities and a trendy first-floor bar that appeals to younger guests. However, noise from the surrounding area can be an issue at night and safety concerns have been noted, particularly for women.
Overall, the beds at Hotel The Knot Yokohama are comfortable and spacious, contributing to a restful stay. The hotel successfully combines modern styling with affordability, making it an excellent option within its three-star rating. It also stands out as a top choice for business travelers due to its convenient location and suitable amenities. Despite some minor areas for improvement, Hotel The Knot Yokohama offers a satisfying and enjoyable experience for a wide range of guests. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Hotel with Parking
3-Star Hotel
Room Types
Double Room with Small Double Bed - Non-SmokingThis double room with a small double bed features an electric kettle and air conditioning.
Double Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, an electric kettle, pajamas and heating. The unit offers 1 bed.
Standard Double Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, an electric kettle, pajamas, heating and a flat-screen TV. The unit offers 1 bed.
Twin Room - Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, an electric kettle, pajamas, heating, as well as a flat-screen TV. The unit offers 2 beds.
Standard Twin Room - Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV, an electric kettle, pajamas and heating. The unit offers 2 beds.
Large Twin Room - Non-SmokingThis twin room has a electric kettle and air conditioning.
An extra bed and sofa bed will be prepared for a 3rd or 4th guest, only when the booking is made for 3 or 4 guests. Please indicate the correct number of guests at time of booking.
Family Twin Room Non-SmokingThis twin room features a electric kettle and air conditioning.
An sofa bed will be prepared for a 3rd guest, only when the booking is made for 3 guests. Please indicate the correct number of guests at time of booking.
Standard Family Twin Room Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, an electric kettle, pajamas, heating and a flat-screen TV. The unit offers 2 beds.
Comfort Twin Room Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, an electric kettle, pajamas, heating, as well as a flat-screen TV. The unit offers 2 beds.
The Knot Twin Room Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a flat-screen TV, an electric kettle, pajamas and heating. The unit offers 2 beds.
The Knot Family Twin Room Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers air conditioning, an electric kettle, pajamas, heating and a flat-screen TV. The unit offers 2 beds.
The Knot Large Twin Room Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, an electric kettle, pajamas, heating, as well as a flat-screen TV. The unit has 2 beds.
The Knot Suite Room Non-SmokingThis suite features a electric kettle and air conditioning.
An sofa bed will be prepared for a 3rd guest, only when the booking is made for 3 guests. Please indicate the correct number of guests at time of booking.
Guest Reviews
8.2
Very Good
Location
Hotel The Knot Yokohama boasts a prime location that guests consistently praise for its convenience and accessibility. Situated just a short walk from Yokohama Station, the hotel is ideally positioned for travelers looking to explore both Yokohama and Tokyo. The vicinity around the hotel is bustling with numerous shops, restaurants and other amenities, making it a convenient base for tourists and business travelers alike. Whether you need quick access to public transportation or nearby dining options, this hotel’s location delivers. Despite the city's busy vibe, the hotel offers a peaceful retreat with clean, modern rooms and commendable service. Overall, Hotel The Knot Yokohama provides excellent value for its strategic location, blending comfort with convenience.
Breakfast
Hotel The Knot Yokohama offers a delightful breakfast experience that has left many guests highly satisfied. Praise for the hotel's breakfast is abundant with many describing it as delicious, excellent and very good. The breakfast includes a variety of options, such as grilled broccoli, gratin, marinated dishes and porridge, contributing to a rich selection that caters to diverse tastes.
The breakfast buffet, which features both Western and Chinese dishes, is frequently highlighted for its quality and presentation. Guests appreciate the extensive and visually appealing spread, which includes a balanced selection of vegetables and fish dishes. The organic and healthy options have also received positive remarks, appealing to those looking for nutritious choices.
The breakfast setting is described as clean and stylish, enhancing the overall dining experience. Friendly staff are noted for providing helpful explanations about the breakfast options, ensuring guests feel well looked after. Despite some comments on the limited variety and smaller portions, the overall sentiment remains highly favorable.
Guests also enjoyed unique elements of the breakfast, like the pre-breakfast appetizer buffet and drinks, as well as the memorable French toast. The breakfast environment is deemed enjoyable and different from the usual, adding an extra layer of satisfaction to their stay.
In summary, the breakfast at Hotel The Knot Yokohama stands out for its delicious and varied offerings, pleasant atmosphere and commendable service, making it a cherished part of the guest experience.
Dinner
Hotel The Knot Yokohama offers a dining experience that receives high acclaim for its excellent food and service. Guests frequently commend the Smokehouse Restaurant for its amazing cuisine with some even choosing to dine there nightly. The restaurant on the first floor, often described as bustling and stylish, provides a very pleasant atmosphere, combining a café and a bar that is lauded for its good service. A recurring theme in the reviews highlights the delicious meals and the restaurant's affordability, making it a key attraction within the hotel. Additionally, the hotel bar, often noted for its lovely ambiance and open-style design near the entrance, adds to the overall positive dining experience. However, a few mixed sentiments indicate that while most guests enjoyed their meals and the lively environment, there were some who found the dinner service lacking. Despite these few negative notes, the prevailing feedback suggests that Hotel The Knot Yokohama generally succeeds in delivering a satisfying culinary experience.
Rooms
Hotel The Knot Yokohama offers rooms that exude a chic and stylish atmosphere, a unique blend of retro-modern design and contemporary comforts. Many guests praised the spaciousness of the rooms, regardless of type with ample space sometimes even allowing for activities like yoga on the floor. The interiors frequently received compliments for being cozy and user-friendly with thoughtful details and a monochrome color scheme that lend a sophisticated feel.
The amenities provided are well-equipped and visually appealing, enhancing the overall experience. Wooden furniture and a vintage atmosphere add to the charm, while some rooms provide lovely views of the surrounding streets and stream. The rooms are generally clean with large twin beds and functional layouts that are appreciated by travelers.
However, there are occasional mentions of minor issues, such as dim lighting, small bathtubs and outdated pipework. Some guests noted that the sound insulation could be improved as noise from adjacent rooms and hallways can be heard. Despite these, the overall cleanliness and comfort, coupled with the aesthetically pleasing interiors and convenient location near the station, make the rooms at Hotel The Knot Yokohama a delightful choice for visitors.
Beds
The beds at Hotel The Knot Yokohama generally receive positive feedback for their comfort and size. Many guests appreciate the beds, frequently noting that they are comfortable, spacious and conducive to a good night's sleep. Semi-double beds are often mentioned with several guests finding them adequately roomy for solo travelers. Despite some varied opinions on firmness, the majority find the mattresses to be of good quality with comfortable bedding and soft pillows enhancing their sleep experience. The hotel offers different bed types, including sofa beds and extra beds, which guests also find comfortable. However, a few guests mention issues with bed firmness and the height of the pillows, indicating that personal preferences for bed types may vary. Overall, the beds are considered a strong point for the hotel, contributing to a restful stay for most visitors.
Cleanliness
Hotel The Knot Yokohama generally receives high praise for its cleanliness, though some areas could benefit from more meticulous attention. Guests frequently highlight that rooms are very clean, comfortable and spacious with clean linens, towels and pajamas enhancing their stay. The hotel’s stylish and beautiful interior also adds to its appeal with clean environments and well-organized spaces being a notable theme.
However, there are inconsistencies. Some guests reported issues such as accumulated dust on surfaces, hair left in bathtubs and insufficient cleaning in some areas, particularly in bathrooms and under beds. Visible dirt, black mold in the bathrooms and occasional trash hidden behind mirrors have also been mentioned, pointing to a need for more thorough cleaning inspections. Additionally, the room and bathroom conditions, including the state of the water fixtures, occasionally fall short of expectations, affecting the overall cleanliness experience.
Overall, while Hotel The Knot Yokohama maintains a generally clean and stylish environment, there are instances where the thoroughness of cleaning could be improved to ensure a consistently spotless experience for all guests.
Staff
At Hotel The Knot Yokohama, the staff consistently receive high marks for their politeness, friendliness and professionalism. Numerous guests have praised the team's courteous and helpful nature, especially highlighting the front desk staff's excellent service and bright demeanor. The hospitality is described as superb with many genuine and cheerful interactions creating a welcoming atmosphere. Employees are often noted for their high standards of service and attentiveness, ensuring that customer needs are promptly met.
Several reviews mention specific staff members by name, pointing out their exceptional assistance and pleasant demeanor. Guests have commended overall customer service, noting that staff members are very kind, accommodating and responsive. The professionalism extends across various hotel areas, including the housekeeping staff who greet guests warmly and the restaurant staff who, despite some feedback about a cool demeanor, are generally polite and efficient.
While the majority of the feedback is overwhelmingly positive, a few reviews indicate inconsistencies, particularly in staff attitude with some describing unfriendly or unaccommodating behavior. However, this seems to be in the minority. Specific incidents of less favorable interactions are contrasted by the broader consensus of a well-trained, amiable and dedicated team contributing to a favorable impression of the hotel's service quality.
Wi-Fi
Guests' experiences with the Wi-Fi at Hotel The Knot Yokohama vary widely. Some visitors praised the Wi-Fi for being strong, easy to connect to and useful for business purposes. In particular, several guests mentioned the connection worked smoothly and reached their devices properly with one noting it was an especially robust connection. However, there were also significant issues reported. Problems ranged from slow speeds to complete unavailability. Some guests found the Wi-Fi condition on certain days to be terrible and others mentioned difficulty in connecting. A lack of clear instructions regarding the Wi-Fi also added to the frustration for some. Despite these mixed reviews, those who experienced good connectivity found it satisfactory for their needs.
Parking
Hotel The Knot Yokohama has received feedback regarding its parking situation. While there is no on-site parking available, guests noted that nearby parking locations are accessible. Some reviewers mentioned that clearer information about parking options would be helpful and highlighted the inconvenience of not having discount information readily available. Additionally, the associated parking lot was often at full capacity, making it difficult for guests. Issues such as a narrow elevator and some instances of vehicles being parked poorly were also mentioned. Guests suggested that more consideration be given to improving the parking arrangements to enhance overall convenience.
Family
Hotel The Knot Yokohama proves to be an excellent destination for families with its spacious and well-equipped family rooms. Guests have highlighted the ample space and convenience offered, making it ideal for a family of four. The hotel provides thoughtful services like bed guards for children and ensures a comfortable stay for all ages, including the elderly. Families have expressed satisfaction with the overall atmosphere and attentive staff, particularly at the first-floor restaurant, where breakfast service is tailored to meet individual needs.
The hotel is also praised for its child-friendly environment. The children who have stayed there were delighted with the experience and the hotel offers suitable areas for walking with smaller children. Located near accessible and fun local spots, it presents a great option for those looking to bring the entire family along for a pleasant stay.
While some found the breakfast not to their liking, the overall positive feedback from families indicates that Hotel The Knot Yokohama strikes a good balance between comfort, convenience and family-friendly activities.
Nightlife
Hotel The Knot Yokohama offers a vibrant nightlife experience, situated in a bustling downtown area where day and night activities abound. The hotel's first-floor bar adds to the local nightlife charm, offering a trendy atmosphere particularly appealing to the younger generation. This lively setting, coupled with delicious meals and a beautiful night view from the hotel, caters to adults seeking to enjoy the nightlife.
However, the area does come with some drawbacks. The surroundings can become quite noisy at night with karaoke sounds and loud voices of young revelers often heard. Safety concerns have been noted, especially for women, due to the unappealing aspect of the downtown area after dark. It’s advisable to be cautious when exploring the nearby streets at night despite the convenience of having shops and department stores open late. For those drawn to a dynamic nightlife environment, this hotel offers an engaging experience, albeit one that comes with potential nighttime disturbances.
3 Star
Hotel The Knot Yokohama offers spacious, clean rooms with good decor, making it a great option for a three-star rating. The hotel successfully combines modern, stylish touches with affordability, ensuring a pleasant stay for guests. The triple rooms are particularly noted for their size and comfort, contributing to an overall sense of cleanliness throughout the hotel.
Ideal for those on a budget, the cost-performance ratio and location stand out as major positives. Although primarily presenting a business hotel atmosphere, it remains a lovely and reasonable place to stay. However, some guests were disappointed by the unavailability of dining options. Overall, Hotel The Knot Yokohama meets expectations as an affordable and stylish three-star hotel.
Business
Hotel The Knot Yokohama stands out as a top choice for business travelers, offering a blend of modern amenities and a convenient location. The hotel is strategically placed close to the station and commercial areas, making it highly suitable for business purposes. Guests have found it ideal for both meetings and work relaxation with facilities that meet the needs of a typical business hotel.
The hotel boasts a unique charm with its industrial feel, setting it apart from conventional business accommodations in Japan. The staff are noted for their accommodating nature, ensuring a seamless stay for those on business trips. Reliable WiFi access further enhances its suitability for business guests. In summary, Hotel The Knot Yokohama combines convenience, modern facilities and a distinctive atmosphere, making it a go-to for business travelers.
No, Hotel The Knot Yokohama doesn't have any pool.
No, a spa isn't available at Hotel The Knot Yokohama.
No, Hotel The Knot Yokohama doesn't allow dogs.
Yes, parking facilities are available at Hotel The Knot Yokohama.