The Queens Hotel

York 53.95672300, -1.08444400 , City Centre, Queens Staith Road, Skeldergate (Show on Map)
8.3
Very Good


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Summary of reviewsThe Queens Hotel in York presents a compelling option for travelers seeking excellent value in a prime location. Situated right by the River Ouse, the hotel's central position offers easy access to York's historic attractions, including York Minster and The Shambles, as well as shops and dining options, contributing to a memorable experience for guests. The scenic river views from many rooms add to the charm of the stay.

Guests consistently praise the comfortable and spacious rooms, which are impeccably clean and often well-furnished. Despite some areas exhibiting dated decor, the accommodations provide a relaxing atmosphere, further enhanced by cozy beds that contribute to restful nights. The cleanliness of the hotel and attentiveness of the staff foster a welcoming and pleasant environment.

The hotel is particularly noted for its breakfast offerings, which include a hearty full English breakfast that receives high acclaim for its quality and taste. While there are occasional issues with variety and temperature, the overall breakfast experience, combined with friendly service, is a satisfying start to the day for most guests.

Dinner experiences are more varied, with some guests appreciating the well-prepared meals and carvery, while others mention limited menu options, especially for dietary needs. However, the hotel's convenient location provides access to alternative dining venues for those exploring broader culinary options.

The staff at The Queens Hotel frequently receive accolades for their friendliness and professionalism, ensuring smooth interactions and a positive guest experience. Family travelers find the hotel accommodating, with clean and sizable rooms and helpful amenities, although some areas may not fully cater to young families or teens.

While Wi-Fi connectivity poses challenges, with reports of unreliable service, the hotel is reportedly working on improvements to meet modern demands. Parking is a significant advantage, offering secure and convenient facilities despite limited spaces, a benefit appreciated by many guests.

Overall, The Queens Hotel provides a three-star quality experience with its impressive location, comfortable accommodations, and attentive staff, making it a highly recommended choice for those visiting York and seeking a blend of relaxation and exploration.
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Hotel near Nightlife Spots
Situated in the City Centre on Queens Staith Road, Skeldergate, The Queens Hotel is near the river and close to several pubs and bars along the Skeldergate area. It is conveniently located for those wanting to enjoy a riverside drink or a lively night out.

Hotel with Parking
The Queens Hotel is listed as a hotel with parking in York.

Cheap Hotel
Offers budget-friendly accommodation in a central location. Ideal for exploring York's attractions, providing easy access to the city centre.

3-Star Hotel
Located in York's city center, The Queens Hotel is a popular option for its central location and comfortable accommodations. It provides easy access to the city's attractions, making it a reliable choice for tourists.

Family Friendly Hotel

Accessible Hotel

Room Types
Double Room All double rooms consist of a king-size double bed, a bathroom with shower over bath, flat-screen free-view TV, and tea and coffee-making facilities. Toiletries are complimentary.

Twin Room The twin room has 1 standard single bed plus 1 king-size bed, a bathroom with shower over bath, a flat-screen free-view TV and tea and coffee making facilities. Toiletries are complimentary. Two of the twin rooms have 2 standard single beds and a walk-in shower in the bathroom, these can be requested (not guaranteed) via messaging.

Family Room (2 Adults + 2 Children) Room includes a double bed and 2 pull-out beds. Bathroom with shower over bath, a flat-screen free-view TV and tea and coffee making facilities. Toiletries are complimentary. Please specify the total number of guests and the children's age when booking. You can note this in the Special Requests box.

Superior Double with River View All superior double rooms have a wonderful view overlooking the River Ouse, a king size bed, a bathroom with shower over bath, a flat-screen free-view TV and tea and coffee making facilities. Toiletries are complimentary

Standard Double Room - Smoking This double room has a king-size bed, a bathroom with shower over the bath, free-view flat-screen TV, and tea and coffee making amenities. Toiletries are complimentary. This is a smoking room.

Twin Room with View Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit offers 2 beds.

Superior Family Room Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as river views. The unit offers 1 bed and 2 futons.

Guest Reviews
8.3
Very Good
Location
The Queens Hotel in York boasts an impressive location that receives high praise from its guests. Nestled right by the River Ouse, the hotel provides easy access to the historic center of York. Its superb positioning allows guests to enjoy a short and scenic walk to major attractions such as York Minster, Jorvik Viking Centre, and The Shambles. Being centrally located also means that shops, restaurants, and the train station are all within comfortable walking distance, making it convenient for various needs.

Visitors appreciate the beautiful views of the river from their rooms, contributing to a pleasant and memorable stay. Many have highlighted the hotel’s proximity to main sightseeing destinations, adding convenience for those looking to explore the city's rich heritage. The hotel's on-site parking, while noted as tight, is considered an added bonus in a city where parking can be challenging.

The Queens Hotel's location seems perfectly suited for those interested in both leisure and cultural experiences, offering a peaceful retreat while being just steps away from the vibrant city life. The venue is commended for meeting the expectations of travelers, providing excellent value for those seeking to immerse themselves in the heart of York.

Breakfast
The breakfast at The Queens Hotel is a focal point of many guest experiences, offering a predominantly positive impression with its buffet-style service and hearty selections. The full English breakfast is particularly praised for its taste and quality, described as excellent, brilliant, or amazing by many guests. Visitors appreciate the variety of options available, with both hot and cold choices well-stocked and freshly prepared. Although some guests find the breakfast to be a simple affair, many still emphasize its plentiful offerings and delicious flavor.

However, there are occasional mentions of variety and temperature not meeting expectations. Some guests felt the offering was basic or lukewarm, and others pointed to a limited selection, particularly for those with dietary preferences such as vegan options. Additionally, the breakfast area has been noted as being small and congested, leading to a less enjoyable dining environment at times. Despite some organizational hiccups and varying service experiences, the location and overall quality of the breakfast at The Queens Hotel, combined with the friendliness of the staff, usually provides a satisfying start to the day for most guests.

Dinner
The dinner experience at The Queens Hotel received mixed feedback from guests. Many praised the meals as excellent and well-prepared, highlighting the quality and presentation. Some found the dinner and breakfast superb, with the carvery being a standout feature for taste and variety. The evening menu offered a reasonable price point for well-cooked meals, and the option of ‘half board’ was appreciated for its convenience and value. The restaurant staff were frequently mentioned for their friendliness and excellent service, contributing to a positive dining experience.

However, several guests noted limitations in the menu, expressing concerns about the lack of variety, especially for those with dietary requirements. The menu was often described as basic, repetitive, and not aligning with modern culinary expectations. A handful of reviews mentioned disappointment with the portion sizes and perceived value for money, with some meals deemed overpriced for the quality offered. Availability issues also surfaced, with difficulties in securing reservations for dinner.

Despite these challenges, the hotel’s convenient location near other eateries provided guests with alternatives for dining out, allowing them to explore different culinary options if the hotel’s menu didn’t meet their preferences. Overall, the dinner at The Queens Hotel delivers a mix of traditional dishes and good service, suitable for guests who enjoy straightforward meals within a cozy setting.

Rooms
The Queens Hotel in York is notably praised for its spacious and clean rooms, with many guests enjoying views of the river and city. The hotel is situated in an ideal location, making it convenient for exploring the local sights and attractions, and it features comfortable accommodations with ample space. Guests frequently mention large rooms equipped with comfortable beds, contributing to a relaxing stay. The cleanliness of the rooms is often highlighted, and many reviews mention well-furnished accommodations. Despite some remarks about outdated decor in certain areas, the overall atmosphere is welcoming and warm.

The hotel provides good facilities, including en-suite bathrooms, and some rooms come with thoughtful amenities like TV and tea and coffee making facilities. Many visitors appreciate the river views, which add to the charm of their stay. While the hotel itself may have areas that show slight signs of age, such as dated bathrooms, it does not detract significantly from the overall comfort and cleanliness of the rooms.

Guests consistently mention the friendly and helpful staff, contributing to a pleasant stay. Additionally, the breakfast receives positive feedback for its variety and quality. Overall, The Queens Hotel offers a cozy atmosphere with spacious rooms, ensuring a comfortable experience for those visiting York.

Beds
The beds at The Queens Hotel receive a range of feedback from guests, predominantly highlighting their comfort. Many visitors praise the hotel for providing very comfortable and spacious beds, contributing to a restful night's sleep. Descriptions often include terms like "comfy" and "amazing," indicating that the beds generally meet expectations for comfort. Guests also appreciate the clean and clutter-free rooms, which enhances the overall experience.

However, some comments reveal issues with the firmness and condition of certain mattresses, with occasional mentions of lumpiness or hardness. Pillows, in particular, seem to draw mixed reviews, often described as flat or in need of updating. Despite these occasional drawbacks, the sentiment leans toward a positive experience with the beds, suggesting that most guests are satisfied with the accommodations provided by The Queens Hotel.

Cleanliness
The Queens Hotel in York receives abundant praise for its impeccable cleanliness, offering guests comfort and satisfaction during their stay. Many reviews highlight the hotel’s consistently spotless rooms and overall pristine condition. Visitors frequently mention the spacious and clean rooms, often complemented by comfortable bedding and modern amenities, which significantly enhance the stay. Despite a few remarks about dated decor and maintenance issues—like minor stains and wear in bathrooms—the high standard of cleanliness prevails in public and private spaces alike. The staff is repeatedly commended for their friendliness and helpfulness, further enriching the guest experience.

Moreover, the hotel is ideally positioned close to major attractions, shopping areas, and dining options, making it a favorable choice for travelers eager to explore York. Guest comments often emphasize the excellent location, underlined by picturesque views of the river, contributing to the hotel's charm. Though a few logistical issues exist, such as key card-dependent heating and occasional maintenance lapses, the hotel's welcoming atmosphere, efficient service, and comprehensive breakfast offerings leave a positive impression on its visitors.

Staff
The reviews highlight the staff at The Queens Hotel as consistently friendly, welcoming, and helpful, creating a warm atmosphere for guests. The reception team receives particular praises for their efficiency and accommodating nature, ensuring seamless check-ins and addressing guests' needs promptly. Throughout various departments, from the dining area to housekeeping, the staff's professionalism and attentiveness shine through, contributing to a positive overall experience. While some remarks note that the WiFi service could improve, the dedication of the staff in managing and resolving issues when they arise is commendable. Guests frequently mention the excellent location of the hotel, enhancing their stay alongside the consistently friendly interactions with hotel staff, making it a highly recommended choice for travelers.

Wi-Fi
Travelers visiting The Queens Hotel are likely to encounter challenges with the hotel's Wi-Fi. Reviews highlight that the internet connection is often slow and unreliable, making it difficult to perform tasks that require a stable connection, such as streaming or conducting video calls. Despite notices indicating that the hotel is working to address these issues, guests have reported that the Wi-Fi is sometimes non-existent or too weak to support basic activities. The connection is particularly problematic in guest rooms, where it may be intermittent or virtually unusable. While some guests noted the presence of Wi-Fi, its performance is consistently described as inadequate for the needs of modern travelers. The hotel acknowledges the situation and is reportedly making efforts to upgrade the service, although improvement is needed promptly to meet guest expectations.

Parking
Despite some challenges, parking at The Queens Hotel remains a notable highlight for many guests. The hotel offers on-site parking facilities, which are often praised for their secure and convenient nature. Guests appreciated the ability to park directly below the hotel, making it incredibly convenient for their stay. However, advance booking is recommended due to the limited availability of spaces. While some guests found the parking cost—ranging from £16 to £18 per night—a bit steep, it is generally seen as a norm for the area. When unforeseen circumstances such as flooding occurred, the hotel provided alternative parking arrangements nearby, often with a discount for the local NCP car park, which guests found helpful. Overall, having parking facilities, especially secure and conveniently located, is seen as a significant advantage for travelers exploring the area.

Family
The Queens Hotel offers a delightful experience for families seeking a city break with its strategic location by the river, providing easy access to numerous bars and restaurants. The hotel staff consistently receive praise for their friendliness and accommodation, ensuring a comfortable and welcoming atmosphere for all guests. Rooms are clean and generally well-sized, often featuring an extra bed, which is convenient for families traveling with children. While the family room for four can feel a bit cramped, the overall room size is often appreciated. The hotel boasts good amenities, including a pleasant bar area and satisfying breakfast options. However, it may not be ideally suited for young families or teens due to certain limitations. Despite some small areas for improvement, such as more effective in-room fans, The Queens Hotel stands out as a charming and comfortable choice for those traveling with family, making the most of its central and picturesque riverside location.

3 Star
Nestled in a prime location beside the river and just a short walk to the city center, The Queens Hotel in York stands as a convenient and comfortable choice for travelers. While not the most modern establishment, its charm is in its excellent location, clean and comfortable rooms, and friendly, helpful staff. Despite some areas showing signs of aging and limitations like limited plug sockets and lack of air conditioning, the hotel is often considered to be of three-star quality, if not deserving of a slightly higher rating.

Visitors appreciate the proximity to York's bustling attractions and the ease of access from the train station, making it an ideal choice for a quick stopover or a longer stay. Though not equipped for extreme summer temperatures, with rooms lacking air conditioning, the hotel staff are attentive, providing fans to mitigate the warmth. The rooms, while occasionally described as bland, are generous in size and meet the needs of most guests.

Reasonably priced for its central location, The Queens Hotel may not offer luxury, but it provides excellent value for money and a thoroughly pleasant stay, contributing to fond memories for many visitors who often find themselves returning when in York.


No, The Queens Hotel doesn't have any pool.

No, a spa isn't available at The Queens Hotel.

No, The Queens Hotel doesn't allow dogs.

Yes, parking facilities are available at The Queens Hotel.

No, The Queens Hotel doesn't have a gym.

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