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Summary of reviewsNovotel Ieper Centrum enjoys a prime location in the heart of Ypres, allowing guests easy access to major attractions like the Menin Gate and the main square. The hotel’s central yet peaceful setting makes it an ideal base for exploring the historic town on foot, encapsulating both convenience and tranquility.
Breakfast at the hotel garners praise for its varied and extensive offerings with a buffet that includes continental and English options such as bacon, eggs, homemade waffles and a rich fruit salad. Although some guests find the price steep at 25 euros per person, many agree that the quality and freshness of the food make it worthwhile. The breakfast experience is often enhanced by friendly staff and a well-organized setup.
Dinner options receive mixed reviews with some guests expressing disappointment over the lack of consistent evening meals. However, those who have dined in the on-site restaurant find the food delicious and service commendable. Guests also discover excellent alternative dining options in Ypres, such as the town hall and the Italian restaurant Milano.
Guest rooms are frequently commended for their cleanliness, modern decor and spaciousness. The family rooms, in particular, are appreciated for their thoughtful layout and comfort. Some minor issues like noise from the streets and occasional cleanliness lapses are noted, but overall, the rooms exceed expectations in terms of comfort and functionality.
Cleanliness and hygiene at Novotel Ieper Centrum are consistently highlighted as strengths, contributing to a pleasant stay for visitors. The hotel maintains a high level of cleanliness throughout, though there are occasional reports of rooms not being cleaned during the stay or encountering leftover items.
The staff at Novotel Ieper Centrum receive high praise for their friendliness, helpfulness and professionalism. Guests appreciate the warm welcome, efficient service and the staff's proficiency in English. Despite minor concerns about staff availability at certain times, the overall impression remains positive.
Free Wi-Fi at the hotel has its challenges with guests reporting connectivity issues, particularly on higher floors and problems with the login process. This is an area that may need improvement.
For families, Novotel Ieper Centrum stands out as an excellent choice, offering modern, comfortable family rooms with thoughtful amenities. The hotel's breakfast is well-received and a designated play corner for children adds to the convenience of family stays.
The beds in the hotel are generally described as comfortable and spacious, providing a restful experience for most guests. Some minor issues with smaller single and children’s beds are noted, but the overall feedback on large and cozy beds is positive.
While opinions on the hotel's three-star rating vary, many guests find Novotel Ieper Centrum to be a solid, comfortable and reasonably priced option in a tourist area. Despite some critiques about the value relative to its rating, the foundational strengths of location, cleanliness and service make it a commendable choice for travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel uses recycling practices, LED light bulbs, and eco-friendly cleaning products. Bathrooms feature eco-friendly toiletries and showers, demonstrating a commitment to sustainability.
Family Friendly Hotel
This hotel offers family rooms for four and is situated in the old town, a short walk from the Menin Gate. It is ideally located for visiting the city center and nearby cities. There is also a play corner for children.
Dog Friendly Hotel
Novotel Ieper Centrum is a dog-friendly hotel that welcomes pets and provides a comfortable stay for both guests and their animals. It is located conveniently close to the town center.
Hotel near Nightlife Spots
Located centrally in Ypres, this hotel offers convenient access to the city's nightlife, including bars and restaurants. Its proximity to Sint Jacobsstraat places it within walking distance of several nightlife options.
Business Hotel
This hotel offers a central location in Ieper and modern amenities. Novotel Ieper Centrum is suitable for business travelers needing easy access to the city's attractions and business areas.
Accessible Hotel
This hotel is wheelchair accessible and offers accessible rooms with walk-in showers. A lift provides access to different floors, including an accessible room on the lower ground floor. Accessible bathrooms are available on the ground floor, equipped with an alarm call system. Flashing beacons are installed for guests with hearing impairments, and the hotel can accommodate carers and provide equipment to assist with transfers.
3-Star Hotel
This hotel is known for its excellent location near the main square, providing easy access to bars and restaurants. It also offers secure underground parking, adding convenience for guests with vehicles.
Hotel near Golf Courses
Cheap Hotel
Hotel with Gym
Room Types
Superior Double RoomThese rooms have extra facilities such as a seating area, stereo and toilet amenities.
Please note that the maximum occupancy for this room is 3 guests (2 adults and 1 child between 0 and 3 years old).
Superior Family Room with Double Bed and Sofa for childrenThe quadruple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Standard Family Room with Double Bed and Sofa BedThe family room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This family room features a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 2 beds.
Superior Triple Room with Two Single Beds and One Sofa Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room offers a tea and coffee maker and a wardrobe. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
Located in the heart of Ypres, 'Novotel Ieper Centrum' is a prime spot for travelers keen on exploring the historic town. Guests rave about its superb and strategic location, just minutes away from major attractions like the Menin Gate and the main square. The hotel is nestled conveniently within the city center, making it easy for visitors to stroll to sights, shops and restaurants without hassle. Proximity to historical monuments and the tranquil Flanders Fields further enhances its appeal. With a central yet peaceful setting, the hotel offers an ideal base for both avid sightseers and those seeking a quiet retreat. Reviews highlight how the perfect location makes it effortless to explore Ypres on foot, adding to the overall convenience and enjoyment of the stay.
Breakfast
The breakfast experience at Novotel Ieper Centrum is noteworthy for its extensive and varied offerings. Guests frequently mention the wide selection of continental and English breakfast choices, including bacon, scrambled and boiled eggs, waffles, toast and an array of healthy options such as grains, smoked salmon, fresh vegetables and fruit. The breakfast buffet stands out for being tasty, well-organized and comprehensive with standout items like homemade waffles, delicious coffee and a rich fruit salad.
Many guests describe the breakfast as "excellent," "superb," and "delicious," highlighting the quality and freshness of the food. The buffet includes everything one might desire, from simple cornflakes to more elaborate dishes and the presentation is often praised. The staff's friendliness and the buffet’s cleanliness further enhance the positive dining experience.
However, the primary drawback noted is the cost. Several guests find the breakfast price to be exorbitantly high at 25 euros per person, which some feel does not justify the value, especially when compared to other nearby options. Despite the occasional comments about the breakfast being overpriced, many still recommend it for its variety and quality.
There are a few critiques regarding specific items, such as dry rolls or a lack of certain expected offerings like boiled eggs, but overall, the breakfast receives high marks for taste, variety and overall satisfaction. The consensus seems clear: while the breakfast at Novotel Ieper Centrum may be on the pricey side, it delivers a delightful and comprehensive experience that many guests find worth the splurge.
Dinner
Novotel Ieper Centrum receives mixed reviews regarding its dinner options with a notable focus on the absence of consistent evening meals. Visitors often express disappointment at the lack of an evening dining experience within the hotel. However, those who have dined in the on-site restaurant generally find the food delicious and recommend it. They also highlight positive service experiences despite occasional understaffing during busy times.
While some guests faced challenges finding dinner after 9 PM and would have appreciated more meal options beyond breakfast, they discovered excellent alternatives in Ypres. The town hall and the Italian restaurant Milano come highly recommended for their delicious offerings. In summary, while the hotel's dining arrangements may lack consistency, guests appreciate the quality of breakfast and the convenient toiletries provided. Exploring local dining establishments proves to be a delightful alternative for a fulfilling culinary experience in Ypres.
Rooms
Novotel Ieper Centrum is consistently praised for its clean, modern and spacious rooms. Guests frequently highlight the comfort and stylish decor, which include large TV screens and well-equipped amenities such as tea and coffee facilities and Rituals toiletries. The family rooms are particularly appreciated for their thoughtful layout, providing separate spaces for children and a good fit for short stays. The hotel's central location also adds to its appeal, delivering convenience for travelers. Despite occasional noise from the streets and minor issues, the rooms generally meet and often exceed expectations in terms of cleanliness, comfort and functionality. Ideal for families, the rooms are particularly noted for being quiet, beautifully decorated and conducive to a restful stay.
Beds
The guest reviews of Novotel Ieper Centrum highlight the hotel's comfortable and spacious beds as a definite plus. Many guests find the rooms to be very comfortable and quiet with the large beds being a particular highlight. The bedding is frequently described as clean and modern with multiple mentions of the mattresses being both firm and comfortable. The room decor also gets positive notes, adding to the overall comfort with amenities like a giant TV.
However, some minor issues have been noted. A few guests felt the single and children’s beds were on the smaller side and not as comfortable and there were isolated mentions of soft mattresses not being to everyone's liking. Elderly guests may find the lack of bed mobility problematic and there were occasional mentions of needing to request sheets for children's beds.
Overall, the consensus is clear: while there are some areas for improvement, the beds at Novotel Ieper Centrum are largely comfortable, clean and conducive to a good night’s sleep. The positive feedback on large and cozy beds, alongside excellent room conditions, suggests that this hotel offers a restful experience for most of its guests.
Cleanliness
Novotel Ieper Centrum consistently receives positive feedback regarding the cleanliness and comfort of its accommodations. Guests frequently highlight the spotlessly clean and modern rooms, as well as the high level of hygiene throughout the hotel. The clean and comfortable rooms, coupled with friendly staff, contribute to a pleasant stay for many visitors. Well-furnished, tidy and beautifully maintained spaces are common themes in the reviews with many guests noting that their rooms were impeccably neat and met all their expectations.
However, a few guests did experience issues such as rooms not being cleaned during their stay or encountering leftover items from previous guests. Despite these occasional drawbacks, the overall sentiment remains highly favorable with most guests appreciating the clean, well-maintained and modern environment. In summary, Novotel Ieper Centrum is praised for its cleanliness, comfort and value, making it a commendable choice for travelers.
Staff
Novotel Ieper Centrum consistently receives high praise for its staff, who are frequently described as friendly, helpful and professional. Guests highlight the warm and welcoming reception they receive, noting the staff's impeccable English and their willingness to assist with various needs. The reception staff, in particular, are lauded for being efficient, polite and exceptionally good at their jobs, ensuring a smooth check-in and check-out experience.
The hotel's location is also mentioned positively, being central and ideal for sightseeing, which adds to the convenience and overall pleasant stay. Specific mentions include the courteous and attentive front desk staff and the accommodating personnel at breakfast, who are careful to maintain service standards.
However, there are isolated comments about the availability of staff, particularly during certain times at the front desk and in the bar during evening hours, pointing to occasional lapses in service. Despite these minor concerns, the overall sentiment remains overwhelmingly positive with guests consistently appreciating the kindness, competence and friendliness of the team at Novotel Ieper Centrum.
Wi-Fi
Novotel Ieper Centrum seems to face challenges with its Wi-Fi service, as guests repeatedly mention issues with connectivity. Reports highlight poor Wi-Fi connection, difficulty connecting in certain rooms, particularly on the third floor and complete lack of availability. Even with full reception, some experienced problems with the login process. Additionally, the in-room TV connection was noted to be weak, further indicating potential network issues.
Family
Novotel Ieper Centrum stands out as a top choice for families seeking a comfortable and convenient stay. The family rooms have garnered praise for their modern design and exceptional comfort with many guests noting the benefit of a separate room or space for children. This feature is particularly advantageous for families of three or four, providing enough room to move freely and ensuring a pleasant stay for all.
The hotel’s breakfast offerings also received positive feedback, providing plenty of choices, though it comes at an additional cost. The well-spaced and cleaned family rooms, combined with the hotel’s perfect location, make it an ideal spot for short or longer stays.
Children are well-considered with a designated play corner keeping them entertained. Families appreciate the thoughtful layout and amenities, which contribute to an overall positive and convenient experience. Whether for a brief visit or an extended stay, Novotel Ieper Centrum proves to be an exceptional choice for family travel.
3 Star
Novotel Ieper Centrum receives a mixed bag of feedback from guests, particularly concerning its three-star rating, facilities and services. Many guests find the hotel to be a solid and comfortable option, especially given its reasonable pricing for a tourist area. Those seeking a dependable and satisfactory accommodation will likely find it to be an ideal base for exploring the surroundings. Several reviews highlight it as a good choice with some guests even stating they would definitely recommend the hotel and return in the future.
However, the hotel’s three-star rating has been a point of contention for some guests, who feel that it does not meet their expectations given the associated costs. The provided facilities and overall standard have been described as not aligning with its promotional rating and perceived value. This leaves some visitors considering it too costly for what is delivered. Despite these critiques, positive feedback underscores its foundational strengths, making it a viable option for many travelers.
No, Novotel Ieper Centrum doesn't have any pool.
No, a spa isn't available at Novotel Ieper Centrum.
Yes, Novotel Ieper Centrum welcomes dogs.
No, parking facilities aren't available at Novotel Ieper Centrum.