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HEITZMANN - Hotel & Rooftop

Zell am See , Weißgerbergasse 1 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHEITZMANN - Hotel & Rooftop in Zell am See impresses guests with its prime central location, making it a top pick for travelers seeking easy access to the vibrant city center. With scenic views of Lake Zell and close proximity to ski slopes, cozy restaurants, markets and shops, the hotel's location alone is a significant draw. Despite minor noise from traffic and the nearby parking garage, the central placement and pedestrian zone contribute to a calm village atmosphere.

Guests consistently praise the hotel’s breakfast, which features a fresh, varied buffet of regional ingredients and homemade items, complemented by exemplary service from the friendly and attentive staff. Although the breakfast area may feel crowded during peak times, the overall excellent quality and variety more than compensate for any inconvenience.

The rooms at HEITZMANN - Hotel & Rooftop are generally well-received, noted for their spaciousness, modern decor and cleanliness. Large windows offering stunning views enhance the charm, though some guests have experienced inconsistencies, such as smaller, noisier rooms facing the main street and issues with temperature control. Nevertheless, the suites are particularly lauded for their luxury and comfort.

Cleanliness is a strong point with most guests finding the hotel spotless and well-maintained, a sentiment echoed in descriptions of the modern, inviting atmosphere. While there have been isolated incidents of inconsistent cleaning, the overall standard remains high.

Staff at HEITZMANN are frequently highlighted for their exceptional friendliness, helpfulness and personalized service. Whether at reception or the bar, the team's dedication and welcoming demeanor significantly enhance the guest experience.

The spa and wellness facilities, including a sauna and steambath, receive favorable reviews for being clean and well-maintained, offering a relaxing retreat. Some guests have reported minor functionality issues with amenities like the Jacuzzi, but these instances are exceptions rather than the norm.

Parking poses some challenges due to the lack of on-site facilities, requiring guests to use nearby parking garages. While the distance and cost, typically 15-18 euros per day, can be a drawback, covered and secure parking options are available.

The hotel is family-friendly, providing meals for children and a welcoming atmosphere, though some guests mention the need for more space and baby beds. Families particularly appreciate the fun and comfortable environment.

The vibrant nightlife around the hotel, especially the cozy rooftop bar, adds to its appeal. Despite the early closure of nearby bars, the overall nightlife experience is positive with plenty of entertainment options close by.

Bed comfort varies among guests with some finding them very comfortable while others report issues with mattress softness or firmness. External noise can be a problem for those sleeping with open windows, yet the hotel does accommodate extra bed requests effectively.

Lastly, while HEITZMANN - Hotel & Rooftop delivers a luxurious and comfortable four-star experience for the most part, certain aspects like the absence of air conditioning and some furniture quality don’t entirely meet four-star expectations. However, the general value and luxury offered, especially at a discounted rate from Booking.com Genius, make it a highly recommended destination.
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Luxury Hotel

This modern hotel in Zell am See features a prominent rooftop terrace offering panoramic views of the mountains and Lake Zell, ideal for sundowners. It provides an in-house wellness area with a sauna and steam bath, offering a chic and comfortable stay.

Hotel near Golf Courses

This hotel is a golf founder hotel of the Zell am See golf course, which has two 18-hole championship courses. Guests receive reduced green fees and the hotel offers 'Golf Unlimited' packages.

Hotel for Honeymoon

This hotel features a rooftop area, likely offering scenic views that can enhance a romantic stay. It is highlighted as a top option by travelers for its quality and features.

Romantic Hotel

Located close to the center of town, this hotel offers a rooftop terrace and modern rooms. The availability of breakfast, hiking, mountain views, and rooms with kitchens enhances its appeal for couples.

Hotel near Nightlife Spots

The hotel features a rooftop bar. Its central location provides easy access to Zell am See's nightlife hotspots.

Hotel with Free Wi-Fi

HEITZMANN Hotel offers complimentary Wi-Fi. The rooftop setting provides unique views, and the free Wi-Fi ensures guests stay connected.

4-Star Hotel

This hotel provides modern rooms and a rooftop terrace with city views. It is located close to the city center and offers a currency exchange.

Hotel near Ski Resorts

Hotel with Spa

Family Friendly Hotel

Hotel with Parking

Room Types

Design Double Room These spacious rooms come with a private bathroom and a flat-screen TV with satellite channels. Some rooms offer a balcony too.

Deluxe Double Room with Spa Bath This spacious room boasts a private bathroom with spa bath, a seating area and a flat-screen TV with satellite channels.

Superior Suite Spacious suite featuring a separate bedroom and a living room. Also featured is a flat-screen TV with satellite channels, and some units have a balcony.

Suite with Panoramic View This suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.

Comfort Triple Room Featuring bathrobes, this triple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The triple room features a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit has 2 beds.

Comfort Quadruple Room Featuring bathrobes, this quadruple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The quadruple room features a minibar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Design Double Room with Balcony Featuring bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this double room also features a minibar, a wardrobe and a flat-screen TV with cable channels.

Design Double Room Single Use Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room provides a minibar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Comfort Apartment (kitchen) This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and bathrobes. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and an oven. The apartment provides a minibar, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Budget Double Room Offering bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room offers a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels.

About HEITZMANN - Hotel & Rooftop

License: 50628-000289-2020

Guest Reviews

8.4

Very Good

Location

Nestled in the heart of Zell am See, the HEITZMANN - Hotel & Rooftop offers guests an unbeatable central location. Perfectly situated, the hotel provides exceptional access to the vibrant city center, placing everything from the scenic lake to cozy restaurants, markets and bustling shops within easy walking distance. The location is particularly ideal for ski enthusiasts, as the ski slopes and lifts are just a short stroll away.

Despite being right on the main road, the hotel maintains a charming village atmosphere with the pedestrian zone adding an extra layer of tranquility. The views are stunning with many rooms offering picturesque sights of Lake Zell and the surrounding cityscape. Guests can unwind at the super rooftop bar or relax in the beautiful sauna area, making the hotel a great option for a short stay in Zell am See.

While some mention the noise from traffic and the nearby parking garage as minor inconveniences, the positive aspects of the location, such as the proximity to public transportation and all major attractions, far outweigh these concerns. The welcoming staff and great breakfast only add to the overall pleasant experience, making HEITZMANN - Hotel & Rooftop a top pick for travelers seeking convenience and comfort in a central setting.

Breakfast

HEITZMANN - Hotel & Rooftop receives high praise for its breakfast offerings, often described as perfect, excellent and fantastic. Guests appreciate the extensive and varied buffet featuring regional ingredients, homemade yogurts and spreads. The breakfast buffet is consistently fresh and appetizing, catering to a wide range of tastes with options such as omelettes on request. Visitors highlight the generous selection and delicious quality of the food, noting that the diverse menu fulfills all desires.

Service is also a standout feature with friendly and attentive staff contributing to the overall positive experience. The combination of excellent breakfast options and exceptional service ensures that guests leave satisfied and eager to return. While the breakfast area might feel tight during peak times, the quality and variety more than make up for it. Overall, HEITZMANN - Hotel & Rooftop’s breakfast experience successfully meets and often exceeds the expectations of its guests.

Rooms

'HEITZMANN - Hotel & Rooftop' boasts a variety of guest experiences, primarily highlighting the appeal of its rooms. Many visitors have been pleased with the spacious and beautifully decorated rooms, which are often described as modern, clean and comfortable. Renovations seem to have paid off with several reviews noting the modern and well-equipped nature of the accommodations. The hotel's central location and large windows offering fantastic views also add to its charm.

However, some inconsistencies appear in the reviews. While many rooms are praised for their cleanliness and size, others report small and noisy conditions, particularly those facing the main street. Temperature control has been an issue for some guests with rooms described as hot and lacking air conditioning. Noise from the street and thin room doors affected the sleep quality for several visitors.

The suite offerings at the hotel receive high marks for luxury and comfort with features such as large bathrooms, modern furnishings and spacious layouts frequently mentioned. Despite some critiques about the functionality of certain amenities and a few run-down facilities, the room experiences at this hotel generally lean towards positive, making it an attractive choice for travelers who prioritize room aesthetics and central location.

Beds

Guests of HEITZMANN - Hotel & Rooftop have had mixed experiences with the beds at the hotel. Many visitors appreciated the comfortable and spacious beds, often describing them as very comfortable or good. Children particularly seemed to enjoy them and the modern look of the beds was a noted positive aspect.

However, several guests found the mattresses too soft or even saggy, resulting in a less restful sleep. Some described the beds as uncomfortable, mentioning issues like beds being hard, flat or worn out. Additionally, some reviews highlighted that the softness extended to the pillows and blankets, which were not to everyone's liking.

Moreover, the difficulty of sleeping with open windows due to external noise further affected some guests' comfort levels. Despite these mixed reviews, the ability to accommodate an extra bed at late notice was a notable convenience for some travelers.

Cleanliness

The reviews for HEITZMANN - Hotel & Rooftop largely commend the establishment for its commendable standards of cleanliness. Guests frequently highlighted that the rooms and bathrooms were very clean, well-maintained and comfortable. Many described the hotel and its facilities as spotless, neat and modern, contributing to an inviting and cozy atmosphere. The sauna was noted for being particularly clean and well-maintained. Moreover, the hotel overall was praised for its cleanliness with rooms being cleaned every day and many guests finding the environment exceedingly clean and newly decorated.

However, a few reviews did point out issues, particularly with inconsistent room cleaning. Some guests encountered problems such as rooms not being cleaned well with specific instances of finding long black hairs in the bed and bed sheets feeling like plastic. Despite these isolated incidents, the majority of feedback strongly emphasizes the hotel's high standards for cleanliness, making it a favorable choice for travelers seeking a clean and comfortable stay.

Staff

At HEITZMANN - Hotel & Rooftop, guests consistently praise the exceptional friendliness and politeness of the staff. With superlatives like super friendly, incredibly friendly and extremely friendly, it's clear that the staff go above and beyond to make guests feel welcome and comfortable. Many reviewers highlight the helpful and accommodating nature of the team, noting their readiness to provide personal tips for dining and evening plans and valuable advice on parking and local attractions.

The reception staff, mentioned frequently, are particularly noted for their courtesy, competence and multilingual abilities, including Arabic. Guests appreciate the receptionists' kindness, efficiency and the personalized, guest-friendly approach they bring to their roles. The bar staff also receive commendations for their friendliness, contributing to an overall warm and inviting atmosphere throughout the hotel.

The exceptional team at HEITZMANN is described as dedicated, caring and supportive, qualities that resonate with the guests and enhance their stay. Whether providing attentive service or being cooperative and respectful, the staff's effort to meet and exceed guest expectations is evident.

In summary, the staff at HEITZMANN - Hotel & Rooftop delivers top-notch service marked by friendliness, helpfulness and a genuine commitment to hospitality, making it a standout choice for travelers seeking a welcoming and informative stay.

Spa

The spa facilities at HEITZMANN - Hotel & Rooftop generally receive high praise from guests. The wellness area, which is well-maintained and clean, includes a beautiful sauna and a steambath that guests can use at no extra cost. Many reviews highlight the enjoyable experiences in the sauna with some guests appreciating the option to utilize it privately. The addition of a whirlpool tub in the room and a Jacuzzi is seen positively, though there were occasional issues reported with the Jacuzzi's functionality. Despite some remarks about the wellness area being somewhat minimalist, the overall consensus is that the spa area is excellent and provides a relaxing retreat for visitors.

Parking

HEITZMANN - Hotel & Rooftop offers a variety of parking options, though it can be somewhat challenging for guests. While the convenience of parking is often praised, the absence of on-site parking means that guests must utilize nearby facilities. The distance ranges, typically noting that parking garages are about 100-200 meters away or a few minutes' walk from the hotel. This off-site solution can be somewhat inconvenient, especially when managing luggage or during the loading and unloading process, which is described as tight and challenging due to a narrow alley.

The cost of parking is a recurring point of contention. With fees generally set around 15-18 euros per day, many guests find it rather pricey. However, covered and secure parking options are available. Motorcycle riders have mentioned the presence of underground parking specifically for motorcycles, although the space can be tight.

Despite the distance and cost, some reviews highlight good parking conditions and ample spaces. In summary, while the parking situation at HEITZMANN - Hotel & Rooftop is workable, it involves a trade-off between convenience and cost.

Family

HEITZMANN - Hotel & Rooftop is highly regarded for its family-friendly environment and accommodations. The hotel offers a variety of meal options specifically for children every night, ensuring that even the youngest guests are well-catered for. Guests have highlighted the hotel's family-like atmosphere as a significant positive aspect, contributing to the overall welcoming experience. Additionally, the establishment is praised for being a great place for family fun with suitable family rooms available. However, there are mentions of the rooms being somewhat small for a family and the need for baby beds has been noted. Despite these minor drawbacks, the hotel remains a favored choice for family stays.

Nightlife

The area surrounding 'HEITZMANN - Hotel & Rooftop' boasts a vibrant nightlife scene with numerous bars and rooftop venues offering spectacular views of the town. Guests frequently highlight the great atmosphere and lively vibe, particularly enjoying the proximity to these locations. The cozy rooftop bar at the hotel itself is a favorite, noted for its fantastic atmosphere. However, a common sentiment is the early closure of nearby bars with late-night drinks becoming unavailable after 11 pm. Despite this, the overall nightlife experience is highly praised with an array of excellent options for evening entertainment within a stone's throw from the hotel.

4 Star

HEITZMANN - Hotel & Rooftop offers a mixed four-star hotel experience with some key strengths and areas for improvement. Among the positives, guests have highlighted a top-notch, luxurious experience making it a highly recommended destination. The hotel is well-suited for those seeking good four-star accommodations.

However, some aspects do not entirely meet four-star expectations. Specifically, there have been mentions of the lack of air conditioning, no availability of a baby bed and poor furniture quality. The hotel also lacks an evening kitchen service, which some guests found disappointing for a four-star establishment.

Despite these faults, the overall package of the hotel has been described as wonderful, providing a satisfactory stay for guests, particularly when considering the value provided by the Booking.com Genius discount.

Luxury

HEITZMANN - Hotel & Rooftop offers a notably luxurious stay that guests appreciate for its distinctiveness and immaculate cleanliness. Visitors are greeted by super friendly staff, which enhances the overall top-notch experience. While the suite's large windows offer fantastic views, complementing the luxurious feel, the amenities like the hot tub and jacuzzi add an extra layer of comfort and elegance. Breakfast is another added delight, rounding out the highly recommended, comfortable and luxurious stay.

No, HEITZMANN - Hotel & Rooftop doesn't have any pool.

Yes, a spa is available at HEITZMANN - Hotel & Rooftop.

No, HEITZMANN - Hotel & Rooftop doesn't allow dogs.

Yes, parking facilities are available at HEITZMANN - Hotel & Rooftop.

No, HEITZMANN - Hotel & Rooftop doesn't have a gym.

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