InfoSummary of reviewsHotel Bahnhof in Zermatt impresses guests with its exceptional location directly opposite the main train station and adjacent to the Gornergrat railway station, offering seamless connections to mountain excursions and ski lifts. The central setting provides easy access to restaurants, shops and supermarkets, making it an ideal base for exploring the charming town of Zermatt on foot. Spectacular views of the Matterhorn enhance its appeal and the clean, comfortable accommodations coupled with friendly staff underscore its excellent value for money.
Although the hotel does not provide breakfast, it compensates with a well-equipped communal kitchen praised for its cleanliness and spaciousness, allowing guests to prepare their own meals. This kitchen not only offers versatility for breakfast but also serves as a convenient and pleasant option for evening meals, fostering a social atmosphere among guests. The memorable fondue and raclette dinners are a standout mention.
The rooms at Hotel Bahnhof are frequently described as clean, cozy and functional with thoughtful design elements. Both private and shared rooms receive high marks for cleanliness, modern touches and well-planned layouts that ensure comfort. Features like private bathrooms, ample space in dormitories and rooms with balconies offering stunning views of the Matterhorn are appreciated. The shared dorms are designed to provide privacy with individual niches, power sockets and lighting, making the beds particularly comfortable.
Cleanliness is a prominent feature with the hotel maintaining high standards across all its facilities. The sanitary conditions of shared bathrooms, communal spaces and individual rooms are meticulously upheld by the diligent cleaning staff, ensuring a pleasant stay.
The staff at Hotel Bahnhof receive consistent praise for their positive demeanor and helpful service. Guests appreciate the warm and accommodating reception, efficient check-in process and valuable local recommendations. Despite minor inconveniences such as limited reception hours, the staff's readiness to assist and provide useful information significantly enhances the guest experience.
The hotel offers a robust WiFi experience, praised for its fast and reliable connection, adding extra value to the stay. This reliable internet service is an appreciated feature, enabling guests to stay connected seamlessly during their visit.
Families find Hotel Bahnhof to be an excellent option with spacious rooms that can accommodate up to four people and the convenience of a large, well-equipped kitchen for preparing meals. The family-friendly environment is a significant plus, making it a comfortable and enjoyable stay for both adults and children.
For ski enthusiasts, the hotel's proximity to ski lifts and the Gornergrat train station, along with practical amenities like a ski storage room, is highly advantageous. Affordability and convenience in accessing the slopes make it a top choice for those intending to maximize their skiing experience in Zermatt.
The prime location also benefits those looking to explore Zermatt's vibrant nightlife with an array of bars and restaurants nearby. While the central location offers a lively atmosphere, it does come with some noise, particularly late at night, which can be a drawback for light sleepers.
Lastly, the beds receive positive feedback for their comfort and privacy with cozy mattresses and thoughtful design elements like private lighting and power outlets. Although a few minor issues are noted, the overall sleeping arrangement is comfortable and conducive to restful nights.
In summary, Hotel Bahnhof offers a superb blend of convenience, comfort and value, making it a favored choice for various travelers, from families to ski enthusiasts and those looking to explore the vibrant nightlife of Zermatt. Show more
InfoSummary of reviewsThe Gornergrat Dorf Hotel is highly regarded for its exceptional location, situated just steps from the Zermatt Train Station and in the heart of the village. This central positioning provides easy access to essential amenities, shopping streets, ski rental places and various attractions, making it an ideal base for travelers exploring the area. Additionally, the proximity to transportation hubs ensures that arrival and departure are hassle-free.
Guests frequently praise the cleanliness and comfort of the rooms, which, although somewhat outdated, are well-maintained and functional. The spaciousness, clean bathrooms and comfortable beds contribute to a pleasant stay with many rooms offering breathtaking views of the Matterhorn. Newly renovated rooms are particularly well-received for their modernity. Despite some minor issues like visible carpet stains and outdated amenities, the rooms are generally considered good value for the price.
The breakfast experience at Gornergrat Dorf Hotel receives mixed feedback. While many guests enjoy the generous and diverse offerings, including fresh fruit salad, yogurt and a variety of juices and breads, others found the selection minimalistic and uninspired. Despite these criticisms, the friendly and attentive breakfast staff have been consistently praised.
Cleanliness is another positive aspect with most guests finding the hotel environment tidy and well-kept. However, recurring concerns about old and stained carpets, minor lapses in thorough cleaning and issues like mold in bathrooms indicate room for improvement in housekeeping routines.
The hotel's staff are a standout feature, consistently receiving high praise for their friendliness, welcoming nature and willingness to help. The reception staff are particularly noted for their proactive assistance, while the breakfast team is commended for their sweetness and charm. This warm and inviting atmosphere significantly enhances the overall guest experience.
Overall, the Gornergrat Dorf Hotel is a well-located, comfortable and clean establishment with exceptional staff, making it a popular choice for visitors to Zermatt. Show more
InfoSummary of reviewsHotel Sarazena, situated in the heart of Zermatt, is frequently celebrated for its prime location. Guests find it incredibly convenient being just steps from the main Zermatt train station and the Gornergrat railway, allowing easy access to the village center, shops, restaurants and ski station bus stops. Despite its central location, the hotel maintains a tranquil and cozy atmosphere and its balconies offer stunning views of the Matterhorn, adding to its appeal.
Visitors consistently praise the hotel's breakfast, describing it as varied, delicious and fresh. The breakfast buffet includes a wide range of items such as local products, homemade jams, cheeses, meats and fresh fruits. The friendly and helpful staff contribute to a pleasant breakfast experience.
The rooms at Hotel Sarazena are spacious, spotless and well-maintained with separate seating areas and modern amenities that integrate well with the hotel's rustic charm. Many rooms offer balconies with breathtaking views of the Matterhorn, adding to their allure. Comfortable beds and well-renovated, functional bathrooms ensure a pleasant stay. The overall cleanliness of the hotel is particularly noteworthy, extending to both rooms and common areas.
The exceptional staff enhances the guest experience with their friendly and welcoming nature. Individuals like Diana and Selina at the reception are often highlighted for their kindness and helpfulness. The staff's attention to detail and willingness to accommodate special requests create a warm and personal atmosphere.
While some guests noted minor issues with certain aspects like bed firmness and pillow quality, the overall sentiment remains positive. The room layouts are spacious and designed for comfort, ensuring a restful sleep.
Hotel Sarazena provides excellent value for a 3-star hotel. Its location, combined with friendly staff and clean, comfortable accommodations, make it a top choice for travelers looking to explore Zermatt. The hotel's intimate feel and personal service, along with its competitive price-performance ratio, make it an ideal choice for hiking and sightseeing adventures. Show more
