Arca Aparthotel & Spa
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Summary of reviewsArca Aparthotel & Spa in Zermatt receives glowing reviews from guests, particularly for its outstanding location, excellent staff and exceptional amenities.
The hotel's prime location is frequently highlighted, being just minutes from the railway station and within easy walking distance of Zermatt’s historic center, shopping areas and various amenities. Guests appreciate the convenience of being close to transport options like the Gornergrat railway and Sunnega funicular, making it an ideal base for exploring the Matterhorn and surrounding areas. The serene atmosphere despite the central location, coupled with stunning views of the Matterhorn from many rooms, adds to the allure.
The staff at Arca Aparthotel & Spa are consistently praised for their friendliness, professionalism and multilingual capabilities. Guests note the team's attentiveness and efficient service, from the welcoming reception to helpful recommendations, enhancing the overall guest experience.
The breakfast at the hotel is a standout feature, described as one of the best by numerous guests. The extensive and varied buffet caters to diverse tastes, offering a remarkable selection of hot and cold dishes, including over 20 varieties of cheese and unique options like rice and ramen. The presentation, quality and freshness of the food, along with attentive service and stunning views from the breakfast area, contribute to a memorable dining experience.
Accommodations at the hotel are spacious, clean and well-equipped, often featuring kitchenettes and balconies with breathtaking mountain vistas. Families particularly benefit from the large apartments and family rooms, which provide ample space and quiet nights. Despite some mentions of outdated furnishings and a lack of air conditioning, the overall comfort and charm of the rooms, coupled with access to excellent wellness facilities, make for a pleasant stay.
Cleanliness is another strong point with guests regularly commending the immaculate condition of the rooms and common areas. The spa area, including a warm saline pool, jacuzzi, saunas and hammam, is meticulously maintained and offers a luxurious, relaxing experience. The wellness facilities are particularly appreciated after a day of skiing, contributing to the hotel's reputation as a fantastic retreat for relaxation and recuperation.
The hotel is also highly recommended for families with amenities that cater to children and convenient features like kitchenettes and laundry facilities. The accommodating staff and family-friendly environment enhance the overall experience for those traveling with kids.
For ski enthusiasts, the hotel’s proximity to the ski lifts and easy accessibility to the slopes make it an excellent choice. The well-equipped ski room and the balance of tranquility and activity options provide an ideal setting for a ski holiday.
While there are occasional criticisms regarding mattress firmness and specific bedding issues, the majority of guests find the beds comfortable and conducive to a restful night's sleep. Overall, Arca Aparthotel & Spa stands out for its exceptional location, accommodating staff and comprehensive amenities, making it a top choice for visitors to Zermatt.
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The hotel's prime location is frequently highlighted, being just minutes from the railway station and within easy walking distance of Zermatt’s historic center, shopping areas and various amenities. Guests appreciate the convenience of being close to transport options like the Gornergrat railway and Sunnega funicular, making it an ideal base for exploring the Matterhorn and surrounding areas. The serene atmosphere despite the central location, coupled with stunning views of the Matterhorn from many rooms, adds to the allure.
The staff at Arca Aparthotel & Spa are consistently praised for their friendliness, professionalism and multilingual capabilities. Guests note the team's attentiveness and efficient service, from the welcoming reception to helpful recommendations, enhancing the overall guest experience.
The breakfast at the hotel is a standout feature, described as one of the best by numerous guests. The extensive and varied buffet caters to diverse tastes, offering a remarkable selection of hot and cold dishes, including over 20 varieties of cheese and unique options like rice and ramen. The presentation, quality and freshness of the food, along with attentive service and stunning views from the breakfast area, contribute to a memorable dining experience.
Accommodations at the hotel are spacious, clean and well-equipped, often featuring kitchenettes and balconies with breathtaking mountain vistas. Families particularly benefit from the large apartments and family rooms, which provide ample space and quiet nights. Despite some mentions of outdated furnishings and a lack of air conditioning, the overall comfort and charm of the rooms, coupled with access to excellent wellness facilities, make for a pleasant stay.
Cleanliness is another strong point with guests regularly commending the immaculate condition of the rooms and common areas. The spa area, including a warm saline pool, jacuzzi, saunas and hammam, is meticulously maintained and offers a luxurious, relaxing experience. The wellness facilities are particularly appreciated after a day of skiing, contributing to the hotel's reputation as a fantastic retreat for relaxation and recuperation.
The hotel is also highly recommended for families with amenities that cater to children and convenient features like kitchenettes and laundry facilities. The accommodating staff and family-friendly environment enhance the overall experience for those traveling with kids.
For ski enthusiasts, the hotel’s proximity to the ski lifts and easy accessibility to the slopes make it an excellent choice. The well-equipped ski room and the balance of tranquility and activity options provide an ideal setting for a ski holiday.
While there are occasional criticisms regarding mattress firmness and specific bedding issues, the majority of guests find the beds comfortable and conducive to a restful night's sleep. Overall, Arca Aparthotel & Spa stands out for its exceptional location, accommodating staff and comprehensive amenities, making it a top choice for visitors to Zermatt.
Hotel near Ski Resorts
This aparthotel is near the Matterhorn Express Gondola. It provides easy access to the slopes and offers spa facilities for relaxation after a day of skiing.
Hotel with Spa
Offers spa and wellness facilities. It provides a balance between relaxing and staying active.
Family Friendly Hotel
The Arca Aparthotel & Spa features wellness facilities, including an indoor brine pool, and offers spacious rooms. The apartments provide added convenience for families, and the central location near transportation hubs is beneficial.
3-Star Hotel
The hotel is located near the center, the station, the Gornergrat train and the Sunnegga-Rothorn train. It features up-to date wellness facilities including an indoor pool. It also offers budget options.
Hotel with Indoor Pool
The Arca Aparthotel & Spa features a modern 360 m² wellness area with a 7x14 meter swimming pool heated to 34°C, complete with bubble loungers and massage jets. The spa also includes a Finnish sauna, aroma steam bath, and Kneipp pool.
Hotel with Heated Pool
The spa area includes a heated brine swimming pool maintained at 34°C, as well as an indoor pool. These facilities are also accessible to guests of Naco Aparthotel by Arca Spa.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Small Hotel
Guest Reviews
The Arca Aparthotel & Spa boasts an exceptional location, situated just minutes from the railway station, providing guests with convenient access to transport while maintaining a quiet atmosphere. Its proximity to the Gornergrat railway and the Sunnega funicular makes it an ideal choice for visitors looking to explore the Matterhorn and surrounding areas. The hotel is also within easy walking distance to Zermatt’s historic center, shopping streets, restaurants and various amenities, including a nearby supermarket.
Guests consistently praise the hotel's central yet serene location, which allows them to effortlessly walk to the heart of town while escaping the hustle and bustle. The hotel’s rooms often feature stunning views of the Matterhorn with many guests delighted by upgrades to rooms with balconies offering spectacular vistas.
In addition to its prime location, the hotel receives high marks for its excellent staff, comfortable accommodations and outstanding spa facilities. The inclusion of a warm pool and jacuzzi in the spa area adds to the overall positive experience. A good buffet breakfast and the attentive service provided by the hotel staff further enhance the stay. For those seeking a well-located hotel with comprehensive amenities and captivating views, Arca Aparthotel & Spa stands out as a top choice in Zermatt.
The breakfast experience at Arca Aparthotel & Spa receives overwhelmingly positive feedback from guests, highlighting its exceptional quality and variety. The breakfast buffet is often described as abundant, ample and very varied, catering to diverse tastes with an impressive assortment of both hot and cold dishes, sweet and savory options and a notable selection of cheeses—over 20 varieties. Guests frequently label it as one of the best hotel breakfasts with many praising the delicious and fresh offerings, including unique options like rice and ramen, which are not commonly found in European hotels.
The overall presentation and replenishment of the food leave a strong impression, contributing to a five-star dining experience. Guests particularly appreciate the careful arrangement and extensive selection, which includes everything from fresh orange juice to a cheese platter. The breakfast is characterized as a hearty and sumptuous spread, perfect for meeting the dietary preferences of both Asian and European visitors.
Moreover, the positive experience is complemented by the hotel's inviting atmosphere and excellent service with staff receiving compliments for their friendliness and attentiveness. The breakfast area also offers stunning views, making the morning meal a memorable part of the stay at Arca Aparthotel & Spa. A notable downside mentioned is the occasional disregard for buffet take-away rules by some guests, but this does not overshadow the overall exceptional breakfast experience.
Arca Aparthotel & Spa offers a truly inviting stay with its spacious, well-equipped rooms, many of which feature kitchenettes that add both convenience and cost-saving benefits. Guests consistently praise the cleanliness and comfort of the rooms, highlighting that the accommodations often include beautiful balconies and terraces with breathtaking views of the Matterhorn and surrounding mountains.
For families or groups, the large apartments and family rooms provide ample space with mentions of quiet nights and excellent amenities. The traditional decor adds to the charm and village feel of the hotel, contributing to an overall cozy and homely atmosphere. While the lack of air conditioning and some outdated furnishings were noted, the positive aspects such as access to the wellness area, including sauna and pool, as well as the welcoming and friendly staff, significantly enhance the guest experience. Overall, Arca Aparthotel & Spa stands out for its roomy, comfortable accommodations and stunning mountain vistas.
Arca Aparthotel & Spa has generally positive feedback regarding the comfort of their beds with many guests noting the beds are very comfortable, cozy and conducive to a good night's sleep. Some reviews highlight the beds as being large and featuring comfortable mattresses, while others appreciate the overall room comfort and decor. However, there are also mentions of the mattresses being too soft for some, leading to a bit of sagging. A few guests found the beds to be on the stiffer side or noted specific issues such as narrow single beds and thin mattresses. Despite these occasional drawbacks, the majority of reviewers seem to find the bedding and accommodations to be satisfactory and conducive to a comfortable stay.
Arca Aparthotel & Spa is highly praised for its exceptional cleanliness and well-maintained facilities. Guests frequently highlight the immaculate condition of both the rooms and common areas, noting their modern, clean and comfortable aesthetics. The hotel's spa, pool, sauna and hammam are described as spotless and spacious, contributing to a relaxing atmosphere. Many visitors appreciate the clean and cozy rooms that often come with breathtaking views of the Matterhorn.
The housekeeping staff receives commendation for their diligent work, ensuring perfect hygiene and cleanliness throughout the hotel. Additional facilities such as a clean and ample breakfast buffet, well-maintained pool and functional furnishings further enhance the guest experience. Despite some minor criticisms, such as occasional issues with bathroom cleanliness or overall value for money, the general consensus underscores the hotel's commitment to maintaining a pristine environment. Friendly and efficient staff further elevate the positive impressions.
At Arca Aparthotel & Spa, guests consistently laud the exceptional quality of the staff. Travelers note the welcoming, friendly and multilingual team who are not just accommodating but go above and beyond in ensuring an enjoyable stay. The staff's courtesy and attentiveness are frequently highlighted with many reviews emphasizing their helpfulness and gracious approach. The reception is particularly praised for its friendly demeanor and efficient service.
Guests appreciate the staff’s knowledge and willingness to make personalized recommendations, while the prompt and professional service stands out across various interactions, from breakfast to luggage storage. Even the hotel's owner is commended for personally engaging with guests and enhancing their overall experience.
Whether it’s the pleasant demeanor, the thorough attention to detail or the seamless multilingual communication, the staff at Arca Aparthotel & Spa prove to be an integral part of making guests feel right at home. The consistent positive feedback underscores a team that is both charming and committed to providing exceptional service.
Arca Aparthotel & Spa boasts a meticulously maintained and spotlessly clean spa area that leaves guests in awe. Visitors consistently praise the serene and welcoming atmosphere, highlighting the fantastic saline pool and luxurious thermal baths. The beautifully designed wellness space includes exceptional amenities such as a Jacuzzi, saunas and a hammam, all of which are described as delightful and very hot. Several guests mention the magnificent saltwater pool and the rejuvenating brine bath as standout features.
The spa provides a luxurious experience with its spacious sauna and steam bath, which are perfect after a day of skiing. The attentive staff and excellent cleanliness further enhance the spa’s appeal. Many note the availability of robes and slippers, adding an extra touch of comfort to their visit. Despite some reviews mentioning temporary closures for maintenance or renovation, the general consensus is that the spa and wellness facilities at Arca Aparthotel & Spa are fantastic, offering a truly rejuvenating experience.
Arca Aparthotel & Spa consistently impresses visitors with its top-notch pool and wellness facilities. The pool area, boasting a heated and spacious environment, is highlighted for its saltwater, jets and hot tubs, providing a relaxing and atmospheric setting ideal for a rejuvenating swim. The wellness area complements the pool perfectly with the sauna, steam room and hammam installations repeatedly praised for their superb quality and cleanliness. Guests particularly appreciate the serene ambiance which enhances the overall relaxation experience. Although there have been periods when the pool and spa were closed due to renovations, those who experienced the amenities found them excellent and integral to their enjoyment of the stay. Overall, the pool and spa facilities at Arca Aparthotel & Spa offer a wonderful retreat for those seeking relaxation and comfort.
Arca Aparthotel & Spa in Zermatt is highly acclaimed by guests for being an excellent choice for families and couples alike. Many reviewers enthusiastically describe it as the perfect place for a family ski holiday. The hotel is deemed highly suitable for family outings with amenities that cater specifically to travelers with children. Families appreciate the kitchenette in the room, allowing for convenient meal preparations. The hotel's laundry and drying facilities receive unanimous praise, adding to its family-friendly appeal. The spacious mini-apartments, featuring two rooms, two bathrooms and a small kitchen, are highlighted as a significant advantage for families. Guests consistently recommend this hotel for families with children, noting that the very accommodating staff enhance the overall experience. Numerous reviews mention that the whole family enjoyed their stay with some stating that their children had an even more delightful time.
Arca Aparthotel & Spa provides an excellent experience for ski enthusiasts, given its convenient location in a quiet area near the ski lifts. Guests found it to be the perfect base for a successful ski holiday, noting the hotel's proximity to the ski bus and the slopes, making it ideal for those looking to quickly immerse themselves in Zermatt's skiing opportunities. The ski room is highly praised for its separate entrance with a lift and overall easy accessibility, allowing for a hassle-free start and end to a day on the slopes. After skiing, visitors appreciated the hotel's wonderful amenities for relaxation and recovery. The breakfast is mentioned as a great choice, further enhancing the stay. The hotel's balance of tranquility and proximity to activities makes it highly recommended for a couple of days in Zermatt.
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Location
Guests consistently praise the hotel's central yet serene location, which allows them to effortlessly walk to the heart of town while escaping the hustle and bustle. The hotel’s rooms often feature stunning views of the Matterhorn with many guests delighted by upgrades to rooms with balconies offering spectacular vistas.
In addition to its prime location, the hotel receives high marks for its excellent staff, comfortable accommodations and outstanding spa facilities. The inclusion of a warm pool and jacuzzi in the spa area adds to the overall positive experience. A good buffet breakfast and the attentive service provided by the hotel staff further enhance the stay. For those seeking a well-located hotel with comprehensive amenities and captivating views, Arca Aparthotel & Spa stands out as a top choice in Zermatt.
Breakfast
The overall presentation and replenishment of the food leave a strong impression, contributing to a five-star dining experience. Guests particularly appreciate the careful arrangement and extensive selection, which includes everything from fresh orange juice to a cheese platter. The breakfast is characterized as a hearty and sumptuous spread, perfect for meeting the dietary preferences of both Asian and European visitors.
Moreover, the positive experience is complemented by the hotel's inviting atmosphere and excellent service with staff receiving compliments for their friendliness and attentiveness. The breakfast area also offers stunning views, making the morning meal a memorable part of the stay at Arca Aparthotel & Spa. A notable downside mentioned is the occasional disregard for buffet take-away rules by some guests, but this does not overshadow the overall exceptional breakfast experience.
Rooms
For families or groups, the large apartments and family rooms provide ample space with mentions of quiet nights and excellent amenities. The traditional decor adds to the charm and village feel of the hotel, contributing to an overall cozy and homely atmosphere. While the lack of air conditioning and some outdated furnishings were noted, the positive aspects such as access to the wellness area, including sauna and pool, as well as the welcoming and friendly staff, significantly enhance the guest experience. Overall, Arca Aparthotel & Spa stands out for its roomy, comfortable accommodations and stunning mountain vistas.
Beds
Cleanliness
The housekeeping staff receives commendation for their diligent work, ensuring perfect hygiene and cleanliness throughout the hotel. Additional facilities such as a clean and ample breakfast buffet, well-maintained pool and functional furnishings further enhance the guest experience. Despite some minor criticisms, such as occasional issues with bathroom cleanliness or overall value for money, the general consensus underscores the hotel's commitment to maintaining a pristine environment. Friendly and efficient staff further elevate the positive impressions.
Staff
Guests appreciate the staff’s knowledge and willingness to make personalized recommendations, while the prompt and professional service stands out across various interactions, from breakfast to luggage storage. Even the hotel's owner is commended for personally engaging with guests and enhancing their overall experience.
Whether it’s the pleasant demeanor, the thorough attention to detail or the seamless multilingual communication, the staff at Arca Aparthotel & Spa prove to be an integral part of making guests feel right at home. The consistent positive feedback underscores a team that is both charming and committed to providing exceptional service.
Spa
The spa provides a luxurious experience with its spacious sauna and steam bath, which are perfect after a day of skiing. The attentive staff and excellent cleanliness further enhance the spa’s appeal. Many note the availability of robes and slippers, adding an extra touch of comfort to their visit. Despite some reviews mentioning temporary closures for maintenance or renovation, the general consensus is that the spa and wellness facilities at Arca Aparthotel & Spa are fantastic, offering a truly rejuvenating experience.
Pool
Family
Ski
Yes, Arca Aparthotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Arca Aparthotel & Spa.
No, Arca Aparthotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Arca Aparthotel & Spa.
No, Arca Aparthotel & Spa doesn't have a gym.
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