BaseCamp Hotel

Zermatt 46.01870200, 7.75056500 , Riedstrasse 80 (Show on Map)
8.9
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBaseCamp Hotel in Zermatt has earned widespread acclaim from guests for its exceptional offerings. The hotel boasts a prime location that expertly combines easy access to major attractions with a tranquil setting, allowing guests to enjoy stunning views of the Matterhorn while remaining close to the ski lifts and vibrant dining and nightlife options. The thoughtful design of the spacious rooms adds to the experience, providing modern comfort and functionality with breathtaking views. Cleanliness is a hallmark at BaseCamp Hotel, consistently impressing guests with its impeccable standards and homely ambiance.

Breakfast at BaseCamp Hotel is a delightful highlight, featuring a rich array of options that cater to diverse preferences. The staff's friendliness and attentiveness enhance the dining experience, adding value to the inclusive breakfast. The team is praised for their exceptional service, exhibiting professionalism and a warm welcome that creates a memorable stay for guests. Their readiness to assist with inquiries about local attractions further adds to the overall positive guest experience.

The hotel is particularly noted for its family-friendly accommodations, offering spacious and cozy rooms with fun elements for children. For those interested in outdoor activities, the location is ideal for skiing, with convenient access to ski rentals, lifts, and hiking trails. The amenities such as ski storage and a relaxing sauna provide comfort after a day on the slopes.

Overall, BaseCamp Hotel succeeds in combining outstanding service, convenience, and comfort, making it a preferred choice for travelers seeking both adventure and relaxation in the heart of the Swiss Alps.
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Hotel near Ski Resorts
Guests benefit from a ski storage room with a ski boot dryer. It is close to the Sunnegga lift, offering easy access to the slopes. The lounge includes a fireplace for enjoying a drink after a day in the mountains.

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

3-Star Hotel

Room Types
Double Room with Valley View This room is north-facing. Please note that there is no balcony. Please note that extra beds or baby cots are available in this room type.

Double Room with Mountain View and Balcony This is a bigger and modern room with seating area and balcony. These rooms are facing the south and most of them have the Matterhorn view.

Single Room with Valley View and Balcony Single room with a big bed and a private bathroom and cable TV. Most offer Matterhorn views from the balcony. Please note that baby cots are not available in this room type.

Small Single Room Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Family Room with Balcony This family room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.

Guest Reviews
8.9
Excellent
Location
BaseCamp Hotel in Zermatt boasts an exceptional location, blending the best of accessibility and tranquility. Guests rave about the hotel's proximity to key attractions, such as the gondolas and main ski lifts, making it an ideal starting point for exploring both Sunnegga and Zermatt Bergbahn. While it sits just a few minutes outside the bustling center, it remains peacefully nestled in a quiet area, often highlighted for its serene atmosphere despite being near vibrant dining and nightlife options.

The central yet calm setting allows travelers to enjoy the picturesque surroundings, with many visitors particularly appreciating the breathtaking views of the Matterhorn from their balconies. Being near the heart of Zermatt ensures convenient access to shops, restaurants, and the train station, although some guests mention a slightly longer walk from the station—especially if carrying luggage. Nonetheless, the location remains praised as perfect, providing a harmonious balance between convenience and quietude. The hotel's thoughtful amenities, spacious rooms, and friendly service further complement its well-regarded geographic advantage. Whether for skiing, sightseeing, or enjoying the local scene, BaseCamp Hotel's location is a standout feature, offering guests an enjoyable and peaceful stay.

Breakfast
BaseCamp Hotel consistently impresses its guests with an exceptional breakfast experience. Reviews highlight the breakfast as delicious, with a rich array of options catering to various preferences, from traditional Swiss offerings like bread and cheese to eggs and homemade yogurt prepared on the spot. The buffet is described as both hearty and substantial, allowing guests to start their day satisfied. The staff's friendliness and attentiveness add to the positive dining experience, making guests feel welcome and accommodated. While some suggest a desire for even more variety, overall, the breakfast is praised for its quality and organization. The added benefit of breakfast being included in the stay is a nice touch that many appreciate for its convenience and value. The combination of great food, wonderful service, and breathtaking views of the Matterhorn enhances the overall experience, making breakfast at BaseCamp Hotel a delightful highlight of any stay.

Rooms
Nestled in the picturesque surroundings of Zermatt, the BaseCamp Hotel is a haven for those seeking spacious and beautifully designed lodging. The rooms exude a sense of modern comfort, characterized by clean lines and newly refurbished interiors that seamlessly blend charm with utility. Guests repeatedly note the exceptional comfort of the bedding, ensuring a restful night's sleep, while the room amenities are thoughtfully considered to meet a variety of needs.

Many rooms offer stunning views of the iconic Matterhorn, with large balconies providing a perfect spot to soak in the scenery and perhaps snap a photo or two. The spaciousness of the accommodations is a standout feature, offering ample room for families and ensuring that every stay is comfortable, even for those traveling in groups.

The cozy atmosphere extends to the common areas, enhanced by a warm and inviting decor. Despite the hotel's popularity, a tranquil quietness pervades, allowing guests to unwind in peace. A simple check-in process, paired with the efforts of a lovely and helpful staff, ensures that visitors are quickly settled and able to start their exploration of Zermatt without delay.

BaseCamp Hotel combines clean, modern, and efficient functionality with large, tastefully decorated rooms, making it an excellent option for travelers eager to enjoy a memorable stay amidst the beauty of the Swiss Alps.

Beds
BaseCamp Hotel offers a generally positive sleeping experience with its comfortable beds being a highlight for many guests. The bedding is described as exceptional, providing a cozy night's sleep. If traveling with children, the thoughtful addition of bunk beds might particularly appeal. Most visitors find the beds very comfy, complementing the spacious rooms that enhance relaxation. Additionally, the hotel's quiet location adds to the serene atmosphere, ensuring a restful stay. However, opinions on mattress firmness do vary, with some guests finding it either too strong or too soft, which could be a consideration for those with specific back concerns. Despite this, the overall quality of the beds along with the scenic views of the Matterhorn from certain rooms, make the BaseCamp Hotel an appealing choice for those prioritizing comfort.

Cleanliness
Nestled in a charming location, BaseCamp Hotel consistently impresses guests with its impeccable standards of cleanliness. Visitors often remark on the spotless rooms and pristine bathrooms, which are both modern and spacious. These immaculate conditions extend throughout the entire property, lending a homey and cozy atmosphere that many find comforting and inviting.

The attention to detail is evident, with even surfaces like lampshades and metal fixtures shining with polish, providing a well-kept environment that rivals that of a new luxury hotel. Moreover, the rooms are not only clean but also notably comfortable, offering ample space and practical amenities such as Wi-Fi and a kettle for tea and coffee, ensuring guests feel right at home.

Despite its decor being described as a bit old, the hotel makes up for it with its warm character and the breathtaking views of the Matterhorn. The hotel's strategic location adds to its appeal, making it convenient for guests to explore the surrounding area.

Complementing the top-notch cleanliness, the staff at BaseCamp Hotel receive high praise for their friendliness, enthusiasm, and helpfulness, creating an overall pleasant and welcoming experience. Breakfast offerings are appreciated, contributing to the delightful stay at this well-loved hotel that expertly combines cleanliness, comfort, and charm.

Staff
At BaseCamp Hotel, guests are consistently impressed by the exceptional service provided by the staff. Known for their outstanding friendliness and professionalism, the team creates a warm and welcoming atmosphere that contributes significantly to the overall guest experience. Visitors frequently highlight how helpful and accommodating the staff members are, making them feel well cared for from the moment they arrive until their departure. The staff's dedication to going above and beyond does not go unnoticed, with many mentioning the team's attentiveness and willingness to assist with any needs or questions about Zermatt, making them a valuable resource for tips on dining and sightseeing. Special mentions of individual team members underline their commitment to offering unparalleled hospitality, enhancing the hotel's reputation as a place where attentive service is a standout feature.

Family
BaseCamp Hotel offers an exceptional experience for families seeking a comfortable and welcoming stay in a picturesque setting. The spacious family rooms have been praised for their thoughtful layout, making them perfect for varying family sizes, including those with up to ten members. Families of four, in particular, will find the accommodations spacious and cozy, complete with bunk beds that add a fun element for children. Remarkably, many of the family rooms offer breathtaking views of the Matterhorn, enhancing the overall stay. Guests consistently highlight the cleanliness and charming design of the interiors, which contribute to a warm, camp-like ambiance. The hotel also stands out for its excellent breakfast options, which cater to families, and its attentive, hospitable service. This family-friendly hotel comes highly recommended for those planning to return for another delightful experience.

Ski
BaseCamp Hotel in Zermatt offers an excellent location for ski enthusiasts, providing easy access to all three main ski areas in the region. Guests appreciate its proximity, with ski rentals just a two-minute walk away and the ski lift accessible within six minutes on foot. Additionally, mountain lifts can be reached in about 15 minutes walking or via a convenient ski bus located a short 10-minute stroll from the hotel. A coupon for discounts on nearby ski rentals adds to its appeal for visitors seeking value.

The hotel itself is a perfect base for mountain and ski tours, ideally situated just a few minutes from the center of Zermatt. After a day on the slopes, guests find comfort in the available amenities, such as a dedicated ski storage area and a relaxing sauna. Those looking to unwind further can enjoy a good bathroom setup designed for post-ski relaxation.

Beyond skiing, the area provides opportunities for hiking, even extending into May, revealing the hotel's versatility as a year-round destination. Complementing its strategic location, BaseCamp Hotel boasts an inviting atmosphere with very clean facilities, a great breakfast, and friendly staff, making it a popular choice for adventurers either gearing up for or winding down from climbing expeditions like the Matterhorn. Overall, its combination of convenience and amenities positions BaseCamp as an ideal spot for outdoor lovers exploring Zermatt.


No, BaseCamp Hotel doesn't have any pool.

No, a spa isn't available at BaseCamp Hotel.

Yes, BaseCamp Hotel welcomes dogs.

No, parking facilities aren't available at BaseCamp Hotel.

No, BaseCamp Hotel doesn't have a gym.

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