Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Cheminee, located in the heart of Zermatt, Switzerland, stands out as a premier choice for travelers seeking convenience, comfort and exceptional service. Just a short five-minute walk from the train station, this hotel offers easy access to the Sunegga funicular, the Rothorn cable car and the Gornergrat railway, making it a top pick for skiing enthusiasts. Guests can relish in breathtaking views of the Matterhorn from their rooms and balconies, adding to the unique charm of the hotel’s central yet tranquil setting.
The hotel’s breakfast experience is frequently praised for its quality, variety and the delightful setting with views of the Matterhorn. Freshly made egg dishes such as pancakes and omelets add a personalized touch and the inclusion of breakfast in the room rate is appreciated by many. The breakfast area is well-maintained and the friendly service enhances the overall dining experience, making it a highlight for guests.
For dinner, the hotel's ground-floor restaurant garners positive reviews, especially for its steaks and burgers. The menu is appreciated for both its flavor and reasonable pricing. However, it's important to note that the restaurant operates mainly on weekends, leaving guests to explore other dining options during the week and summer months. Despite this, the availability of homemade snacks and a good selection of beers at the bar offers a commendable alternative.
Room accommodations at Hotel Cheminee earn high marks for their spaciousness, cleanliness and comfort. Many guests highlight the modern, well-equipped bathrooms and the balconies with stunning Matterhorn views. Although some furnishings may appear slightly outdated, it does not detract from the overall enjoyment of spacious rooms and comfortable beds. The hotel does lack a lift, which may be a concern for some, but this is offset by its cozy ambiance and excellent après-ski sitting areas.
Cleanliness at Hotel Cheminee is exemplary with rooms and common areas meticulously maintained, reflecting the hotel’s commitment to hygiene. Guests consistently praise the spotless conditions and comfortable amenities like clean bathrooms and great beds. This dedication to cleanliness, combined with beautiful views and prime location, ensures a welcoming environment for anyone staying at Hotel Cheminee.
The staff at Hotel Cheminee are frequently noted for their exceptional friendliness and professionalism. The family-run atmosphere fosters a warm and welcoming environment with the team often going above and beyond to assist guests, further enhancing the stay. The receptionists, in particular, receive accolades for their charm and helpfulness.
Free WiFi at the hotel enjoys generally positive reviews for its strength, speed and reliability, contributing to a hassle-free experience for guests who need to stay connected during their visit.
Hotel Cheminee proves to be an ideal choice for families, thanks to its family-friendly atmosphere and accommodating amenities. The traditional Swiss-style hotel offers spacious rooms suitable for families of all sizes, providing comfort and convenience.
For skiing enthusiasts, the hotel’s proximity to the Sunnegga lifts and the availability of practical amenities such as a ski room with heated storage facilities are significant advantages. The hotel also caters well to those looking to explore nightlife with close proximity to bars and cafes while maintaining a quiet and peaceful environment for restful nights.
Overall, Hotel Cheminee exceeds its three-star rating by offering high-quality service, comfortable accommodations, excellent food and a prime location, making it a highly recommended choice for travelers visiting Zermatt. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Located on Matterstrasse in Zermatt, Hotel Cheminee is close to several nightlife spots. Its central location allows for easy access to various entertainment options.
Small Hotel
Hotel Cheminee offers a cozy and intimate setting with its charming decor. The hotel's smaller size ensures personalized service and a memorable stay.
Hotel near Ski Resorts
Family Friendly Hotel
3-Star Hotel
Room Types
Standard Double Room with BalconyCountry-style room with a flat-screen cable TV and a seating area.
Please note that extra beds are not available in this room type.
Single RoomCountry-style room with a flat-screen cable TV and a seating area.
Superior Double Room with Matterhorn ViewSpacious country-style room with a balcony overlooking the Matterhorn, a flat-screen cable TV, and a seating area.
Deluxe Twin RoomThis twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a seating area, a wardrobe, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Zermatt, Hotel Cheminee stands out for its prime location that has garnered rave reviews from guests. Situated within a mere five-minute walk from the train station, the hotel offers unparalleled convenience for travelers. The Sunegga funicular, a gateway to the slopes, is directly across the street, making it a top choice for skiing enthusiasts. Access to other forms of public transportation, including the cable car to Rothorn and the Gornergrat railway, is also just a short distance away.
Guests have praised the hotel's central yet peaceful location, which is within easy walking distance to the town center, shopping areas and a variety of dining options. The close proximity to the main shopping street and restaurants ensures that visitors can enjoy the charms of Zermatt without the need for lengthy commutes. Additionally, the hotel offers breathtaking views of the Matterhorn with some rooms providing a direct view from the balcony or even the pillow.
The combination of a convenient location, stunning views and easy access to transportation and amenities makes Hotel Cheminee a highly regarded choice for anyone visiting Zermatt. Whether planning a skiing adventure or a relaxing getaway, the hotel’s location ensures that everything is just a short walk away.
Breakfast
Hotel Cheminee offers a breakfast experience that has consistently received positive feedback from guests. Many reviews highlight the quality and variety of the food with numerous mentions of the breakfast being excellent, delicious and very good. Guests frequently noted that the breakfast was both extensive and enjoyable with freshly made egg dishes upon request, including pancakes and omelets, adding a personalized touch. The breakfast options are diverse, catering to different tastes and preferences, ensuring that there is something for everyone.
The breakfast not only included eggs to order but sometimes came with extras like freshly made fries and even salmon. The inclusion of breakfast in the room rate was appreciated by many, making the morning meal a convenient and cost-effective addition to their stay. Cleanliness and the well-maintained breakfast area also received praise, contributing to the overall positive dining experience.
The breakfast room boasts a perfect setting with a view of the Matterhorn, enhancing the dining experience. Guests valued the friendly service and the fact that the breakfast was replenished each day, keeping the offerings fresh and satisfying. Overall, the breakfast at Hotel Cheminee is a highlight for many guests, offering a great start to the day with a wide selection of high-quality, delicious options.
Dinner
Hotel Cheminee offers a dining experience that guests rave about, particularly highlighting the fabulous steaks and burgers available at the ground floor restaurant. The food is consistently praised for being very good and reasonably priced. However, there are some notable limitations to be aware of. The restaurant typically operates only on weekends, specifically Thursday, Friday and Saturday evenings, leaving guests without the option for a proper dinner on other days. During the summer months, the main restaurant is closed and visitors might need to seek dining options elsewhere.
Despite these operational constraints, the hotel provides some commendable alternatives. Guests can enjoy small homemade snacks like sausages and sandwiches, paired with a selection of very good beers at the bar. While some aspects of the menu might be slightly confusing, those who manage to dine there generally have positive remarks. However, several reviews express disappointment at missing out on the restaurant's offerings due to its limited schedule.
Rooms
Hotel Cheminee in Zermatt appears to offer guests an impressive array of spacious and clean rooms that are often highlighted for their remarkable views of the Matterhorn. The rooms are consistently described as large, comfortable and featuring modern, well-equipped bathrooms. Many guests appreciate the balconies which offer stunning views of the Matterhorn, adding to the overall experience.
The hotel's commitment to cleanliness is frequently noted with rooms and bathrooms maintained in excellent condition. The comfort of the beds is another common praise, ensuring a restful stay.
The location is also advantageous, being in the heart of Zermatt and within a short walking distance to the train station. Although there is no lift, which might be a concern for guests with mobility issues, the hotel compensates with its cozy ambiance and lovely aprés-ski sitting areas.
While some found the furnishings to be a bit outdated, this did not detract from the overall positive perception of the room size, comfort and the breathtaking views. The large balconies and modern touches in the newly painted rooms add to the appeal.
Hotel Cheminee comes across as a lovely, family-run hotel offering good value for money, making it an ideal choice for travelers seeking comfortable accommodations with spectacular alpine views.
Beds
Hotel Cheminee has generally received positive feedback regarding the comfort of its beds. Guests frequently describe the beds and mattresses as very comfortable, often using phrases like super comfortable and cozy. The use of high thread count sheets and spacious double beds also contributes to the overall positive experience. Some guests found the beds perfect for families and appreciated the ample size and softness.
However, there were occasional remarks about the need for bed replacements and a couple of comments on discomfort when sleeping together. A few guests also mentioned firm beds with understuffed pillows or regarded the bedding as average. Despite these occasional critiques, the majority of reviews highlight the exceptional comfort of the beds, enhancing the overall stay at the hotel.
In summary, travelers looking for a good night's sleep will likely find the beds at Hotel Cheminee to exceed their expectations, supported by the many comments on comfort and quality bedding.
Cleanliness
Hotel Cheminee stands out for its impeccable cleanliness, embodying the Swiss reputation for hygiene and order. Guests consistently praise the very clean and comfortable rooms, which are not only spacious but also well-maintained. The cleaning service is frequently described as exceptional, ensuring that every corner of the hotel, from the bathrooms to the bedrooms, is spotless and tidy.
The rooms themselves, while sometimes noted as old, are kept in excellent condition with thorough cleaning that leaves guests satisfied. There’s also a special mention of great beds and clean bathrooms, adding to the overall comfort of the stay. The hotel's straightforward yet effective approach to cleanliness makes it a reliable choice for travelers looking for a hassle-free and hygienic stay. With beautiful views of the Matterhorn and a good location, Hotel Cheminee neatly combines cleanliness with convenience, offering a welcoming environment for its guests.
Staff
Hotel Cheminee boasts a team that stands out for their exceptional friendliness and professionalism. Many guests found the staff to be extremely courteous and helpful, often going out of their way to make sure needs were met. From receiving a warm welcome at check-in to receiving help with luggage, the attentiveness of the staff was consistently praised. Receptionists, particularly mentioned by their names like Fabiane, were noted for their charm and hospitality.
The family-run atmosphere of the hotel is palpable with owners and hosts described as very welcoming and super kind. Such a familiar feeling seems to contribute to an overall pleasant guest experience. The restaurant staff also received accolades, contributing to the sense of a cohesive, customer-focused service ethos throughout the hotel.
Guests repeatedly underscored the friendliness and helpfulness of the personnel, emphasizing how they felt well-received and supported during their stay. Whether it was their proactive assistance with luggage or a simple friendly interaction, the staff's positive demeanor left a significant impression on visitors. The team's prompt responses and accommodating nature further highlighted their dedication to ensuring a memorable and comfortable stay for all guests.
Wi-Fi
Hotel Cheminee offers an overall positive experience when it comes to their WiFi services. Guests frequently mention the availability of free WiFi, which is highly valued. The WiFi is generally described as strong with some noting it as fast and reliable. Several guests underline that they experienced no problems with the WiFi, highlighting its great reception. Online activities, such as browsing, left many visitors satisfied. Although there are occasional mentions of slow internet speeds and intermittent outages, the prevailing sentiment remains positive with the hotel's WiFi often noted as a convenient and effective amenity.
Family
Hotel Cheminee shines as a welcoming and family-run establishment, making it a top choice for travelers with children. Guests consistently highlight the family-centric atmosphere, remarking on the genuine hospitality and warm reception from the family managing the hotel. This traditional Swiss-style hotel provides a familiar feeling, perfect for a relaxing family stay.
Ideal for families of all sizes, the hotel offers perfect family rooms that are super comfortable, even for families of three or more. With a space that is both inviting and accommodating, it ensures a seamless experience for guests traveling with babies and young children.
Families are especially encouraged to stay here, as the hotel environment is highly recommended for those with children. The hotel stands out as a very family-friendly option, complete with all the essentials to make any family feel at home. The excellent location adds to its appeal, providing easy access to local attractions and adding convenience to comfort.
Overall, Hotel Cheminee excels in providing a warm, familial atmosphere led by friendly and welcoming hosts, making it a highly recommended destination for families seeking a memorable and comfortable stay.
Ski
Hotel Cheminee boasts an ideal location for skiing enthusiasts, situated right across from the Sunnegga lifts, offering quick and easy access to the slopes. Guests appreciate the convenience of being just a five-minute walk from the train station, ensuring seamless travel. The short distance to the ski rentals and resorts further enhances its suitability for winter sports.
The hotel provides practical amenities for skiers, including a perfect-sized ski room equipped with a heated shoe rack and heated storage facilities for ski boots. After a day on the slopes, guests can relax in the cozy aprés-ski sitting area, enjoying nice views of the surrounding mountains. For those looking to explore beyond skiing, the hotel is also well positioned for hiking and provides access to routes like the 5 lakes trail with a cable car right in front of the hotel. Overall, Hotel Cheminee's prime location and thoughtful amenities make it an excellent choice for a skiing holiday.
Nightlife
Hotel Cheminee is ideally situated for those looking to explore the nightlife without being overwhelmed by noise and crowds. Close to a variety of good bars and decent cafes, it offers a convenient town nightlife experience. Despite its proximity to popular nightlife areas, guests find the hotel to be in a safe and private area, ensuring very quiet nights.
Saturday and Friday evenings can be lively in the nearby bars, but the hotel itself remains a peaceful retreat, even on Sunday nights. Guests can enjoy the local scene and amazing nightlife while returning to a calm and quiet environment to rest. The hotel's location is such that it's not too central, making it easy to access different bars and clubs but also ensuring minimal disturbance from the city’s action.
While some guests mention loud après-ski music from a neighboring hotel in the early evening, Hotel Cheminee remains largely unaffected, offering a good night’s stay. Overall, it balances convenience and tranquility effectively, making it a great choice for enjoying the best of both worlds.
3 Star
Hotel Cheminee, a three-star establishment, offers exceptional service that exceeds the standard expectations of its rating. The staff are consistently praised for their friendliness and helpfulness, contributing to an overall pleasant stay. The hotel boasts well-equipped rooms that are described as very nice for their category, making it a very good hotel within the three-star range. Guests also appreciate the decent breakfast provided, which aligns well with the hotel's rating. Additionally, the hotel's location is ideal, providing convenient access to the mountain railway and other local attractions.
No, Hotel Cheminee doesn't have any pool.
No, a spa isn't available at Hotel Cheminee.
No, Hotel Cheminee doesn't allow dogs.
No, parking facilities aren't available at Hotel Cheminee.