Mountain Paradise
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Summary of reviewsMountain Paradise emerges as an exceptional destination for travelers seeking a blend of comfort, convenience and breathtaking natural beauty. Tucked away in the serene Winkelmatten area, the hotel offers spectacular views of the Matterhorn and easy access to key ski lifts such as the Matterhorn Express cable car, making it a dream come true for skiers and hikers.
The strategic location ensures a tranquil escape with unobstructed mountain views while still being a manageable walk or a quick bus ride from Zermatt's bustling town center. Despite the slightly uphill trek from the train station, guests find the scenic surroundings and convenience more than compensatory, particularly for accessing nearby gondolas and hiking trails.
Guests frequently highlight the breakfast experience at Mountain Paradise, which features a rich variety of delicious options catering to different dietary needs, including gluten-free choices. The breakfast room with its stunning views of the Matterhorn, enhances the dining experience, making breakfast a memorable start to the day.
Rooms at Mountain Paradise are praised for their exceptional cleanliness, spaciousness and Swiss-style décor. Many rooms come with large balconies offering breathtaking mountain views, particularly of the Matterhorn, making the additional cost for such rooms well worth it. The comfortable beds, practical amenities and the overall cozy, warm atmosphere further add to the luxurious yet homely feel of the hotel.
The dedication to cleanliness is impeccable throughout the property with daily cleaning routines ensuring a spotless environment. The serene and well-maintained surroundings provide a peaceful and relaxing atmosphere, allowing guests to fully enjoy the fresh mountain air.
Staff at Mountain Paradise receive consistent praise for their friendliness, professionalism and attentiveness. Guests frequently mention the warm welcomes and exceptional service with special commendations for staff members like David, who go above and beyond to ensure a memorable stay. Their helpfulness in providing local activity tips and thoughtful advice makes guests feel at home and valued.
Families find Mountain Paradise particularly appealing, thanks to family-oriented amenities, spacious room arrangements and a welcoming atmosphere. The exceptional views, combined with the convenient location for skiing and other activities, make it a superb choice for family vacations. The hotel's offering of toys and entertainment for children further enhances the family-friendly experience.
For ski enthusiasts, the hotel's proximity to the Matterhorn Express gondola and Glacier Paradise cable car is ideal, offering a seamless ski-in/ski-out experience. The well-equipped heated ski room and modern facilities ensure a hassle-free and enjoyable skiing adventure.
Despite being a three-star hotel, Mountain Paradise often exceeds guest expectations, offering value for money with top-notch service, excellent amenities and a prime location. Many guests believe the hotel deserves a higher rating, given its outstanding offerings.
Overall, Mountain Paradise stands out as a superb choice for travelers seeking a harmonious blend of cleanliness, comfort, stunning alpine views and exceptional service. Its serene setting, family-friendly environment and convenient access to Zermatt's attractions make it a top pick for an unforgettable retreat.
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The strategic location ensures a tranquil escape with unobstructed mountain views while still being a manageable walk or a quick bus ride from Zermatt's bustling town center. Despite the slightly uphill trek from the train station, guests find the scenic surroundings and convenience more than compensatory, particularly for accessing nearby gondolas and hiking trails.
Guests frequently highlight the breakfast experience at Mountain Paradise, which features a rich variety of delicious options catering to different dietary needs, including gluten-free choices. The breakfast room with its stunning views of the Matterhorn, enhances the dining experience, making breakfast a memorable start to the day.
Rooms at Mountain Paradise are praised for their exceptional cleanliness, spaciousness and Swiss-style décor. Many rooms come with large balconies offering breathtaking mountain views, particularly of the Matterhorn, making the additional cost for such rooms well worth it. The comfortable beds, practical amenities and the overall cozy, warm atmosphere further add to the luxurious yet homely feel of the hotel.
The dedication to cleanliness is impeccable throughout the property with daily cleaning routines ensuring a spotless environment. The serene and well-maintained surroundings provide a peaceful and relaxing atmosphere, allowing guests to fully enjoy the fresh mountain air.
Staff at Mountain Paradise receive consistent praise for their friendliness, professionalism and attentiveness. Guests frequently mention the warm welcomes and exceptional service with special commendations for staff members like David, who go above and beyond to ensure a memorable stay. Their helpfulness in providing local activity tips and thoughtful advice makes guests feel at home and valued.
Families find Mountain Paradise particularly appealing, thanks to family-oriented amenities, spacious room arrangements and a welcoming atmosphere. The exceptional views, combined with the convenient location for skiing and other activities, make it a superb choice for family vacations. The hotel's offering of toys and entertainment for children further enhances the family-friendly experience.
For ski enthusiasts, the hotel's proximity to the Matterhorn Express gondola and Glacier Paradise cable car is ideal, offering a seamless ski-in/ski-out experience. The well-equipped heated ski room and modern facilities ensure a hassle-free and enjoyable skiing adventure.
Despite being a three-star hotel, Mountain Paradise often exceeds guest expectations, offering value for money with top-notch service, excellent amenities and a prime location. Many guests believe the hotel deserves a higher rating, given its outstanding offerings.
Overall, Mountain Paradise stands out as a superb choice for travelers seeking a harmonious blend of cleanliness, comfort, stunning alpine views and exceptional service. Its serene setting, family-friendly environment and convenient access to Zermatt's attractions make it a top pick for an unforgettable retreat.
Family Friendly Hotel
This hotel has family accommodation for up to 10 people. Free for children under 3 years old using a baby cot provided on request and free for children under 6 using an extra bed provided on request.
Accessible Hotel
Mountain Paradise is listed as wheelchair accessible. The hotel has a lift.
Small Hotel
Mountain Paradise provides a cozy and intimate retreat with its comfortable rooms. The hotel's setting ensures a personalized and charming stay for guests.
3-Star Hotel
The hotel has a sauna and a steam room. The review scores are high. It is well-regarded by guests.
Hotel near Ski Resorts
Dog Friendly Hotel
Guest Reviews
Nestled in a peaceful part of Winkelmatten, Mountain Paradise boasts an excellent location with awe-inspiring views of the Matterhorn. The hotel's prime position next to the Matterhorn Express cable car makes it incredibly convenient for skiers and hikers alike, being just a few minutes' walk from the lift station. For those wishing to explore Zermatt, the town center and its bustling attractions are a manageable 20-25 minute walk away with a convenient bus stop right at the hotel's doorstep to ease the journey.
Although situated a bit away from the central hustle and bustle, the tranquil setting rewards guests with unobstructed views of the Matterhorn, creating a serene atmosphere. The location is ideal for nature enthusiasts and those seeking a quiet escape, yet it remains close enough to enjoy the local amenities.
The hotel's elevated position does require a bit of effort when walking from the train station, but the scenic mountain views, calm surroundings and the proximity to key ski lifts, including the Matterhorn Glacier Paradise station, compensate generously. Whether accessing the nearby gondolas, enjoying the beautiful breakfast views or departing on local hikes, guests appreciate the strategic location outside the city center while still maintaining easy access to Zermatt's highlights.
The breakfast experience at Mountain Paradise garners rave reviews from guests, highlighting its excellence and variety. Many guests consistently praise the delicious and filling options, emphasizing the richness and diversity of the breakfast buffet. The hotel thoughtfully accommodates dietary restrictions, such as providing gluten-free bread. The breakfast selection is extensive and caters to a wide array of preferences, offering everything from light continental choices to hearty, substantial fare.
A significant highlight is the breakfast room itself, which provides stunning views of the Matterhorn, enhancing the dining experience. The combination of the panoramic views and a generous, varied spread makes breakfast at Mountain Paradise a memorable start to the day. Guests appreciate the fresh, diverse offerings and the ample portions that set them up well for a day of mountain activities.
Though there are a few mentions of areas that could be improved, such as a desire for more extensive options or better quality scrambled eggs, overall, the breakfast stands out as a strong point of the hotel. The combination of excellent food, friendly staff and breathtaking views consistently leaves a positive impression on visitors.
Mountain Paradise offers a serene and beautiful setting, complemented by a pleasant restaurant experience for breakfast. Guests have particularly enjoyed the cereals available. However, the hotel does not provide lunch or dinner options and there is no bar service available on-site. For evening meals, guests need to step out, which may involve a walk uphill upon returning. Options for dinner near the hotel are limited, but the city center offers dining choices and the staff provides excellent recommendations for dining out. Improvements could be made to the coffee served.
Mountain Paradise stands out due to its exceptionally clean and spacious rooms, many of which offer stunning views of the Matterhorn. The rooms are consistently described as well-appointed, warm and comfortable, featuring cozy wooden furniture and tasteful décor that harmonizes with the Swiss style. Guests frequently mention the spaciousness of both the rooms and the bathrooms, highlighting features such as large balconies, high ceilings and ample storage space, making the accommodations feel even more luxurious.
The views from the balconies are a definite highlight with many reviewers emphasizing the breathtaking perspectives of the surrounding mountains, particularly the Matterhorn. Rooms with these views are noted to be well worth the additional cost, enhancing the overall experience.
Comfort and cleanliness are recurring themes throughout the reviews. The beds are described as extremely comfortable and many guests appreciated the practical layout and functional amenities provided in their rooms. Despite a few mentions of outdated facilities and small issues like a missing hot tub or small sauna, the majority of reviews praise the modern updates and the immaculate condition of the rooms.
Families especially find the room arrangements convenient and spacious with some rooms featuring multiple beds and setups ideal for larger groups. The quiet and peaceful environment of the hotel further adds to the comfort, making for a restful stay.
In summary, Mountain Paradise offers a harmonious blend of cleanliness, comfort and stunning alpine views, making it a superb choice for travelers seeking a serene and aesthetically pleasing retreat.
The beds at Mountain Paradise receive high praise from many guests, often highlighted for their comfort and cleanliness. Reviewers frequently describe the beds as big, warm and featuring soft pillows. Many guests note that the bedding is fluffy and cozy, contributing to a restful sleep. It's clear that the beds, boasting comfortable box spring bases and proper warmth, leave a positive impression.
Several reviews mention double beds explicitly, appreciating the preparation and comfort they provide. The rooms themselves complement the beds, often described as extremely comfortable and cozy.
However, not all feedback is entirely positive. Some guests find the mattresses either too hard or slightly too soft, indicating varying preferences. A few reviewers express dissatisfaction with the pillows. Despite these occasional critiques, the majority of comments affirm the overall comfort and quality of the beds, making for a good sleep in fresh mountain air.
Nestled amidst breathtaking views of the Matterhorn, Mountain Paradise is consistently praised for its exceptional cleanliness, setting a high standard for hygiene and comfort. The rooms are described as immaculate with spotless bathrooms and maintaining optimal room temperatures around the clock. Visitors frequently highlight the hotel's commitment to cleanliness as a top priority, finding the environment hygienic and the facilities both clean and modern.
The overall atmosphere is clean and tidy, offering guests a peaceful and comfortable stay. Many guests are impressed with the daily cleaning routines that ensure the rooms remain super clean and tidy. The spacious rooms, some with large windows overlooking the stunning mountain scenery, are frequently cited as clean, new and beautifully maintained.
The hotel’s surroundings are also well-kept, contributing to a clean and relaxing atmosphere where guests can enjoy the fresh mountain air. Moreover, the adherence to high standards of cleanliness and hygiene extends beyond the rooms, providing a consistent experience throughout the property. Even the great breakfasts are complemented by the impeccable cleanliness of the dining areas.
With terms like exceptional, impeccable and sparkling often used to describe the state of the accommodations, Mountain Paradise clearly excels in offering a hygienic and inviting retreat, ensuring all guests have a comfortable and peaceful stay.
Mountain Paradise consistently receives glowing reviews for its stellar team with guests frequently remarking on the friendly and accommodating nature of the staff. From warm welcomes at reception to the exceptional service throughout the hotel, the personnel are praised for their kindness, professionalism and attentiveness. Numerous guests have highlighted the help provided by David, who stands out for his personal service and helpfulness.
Reviewers often mention that the staff are not only polite and courteous but also go out of their way to be supportive. They make recommendations, upgrade rooms and offer thoughtful advice on local activities, making guests' stays both enjoyable and memorable. The entire team, including the cleaning staff, are noted for being pleasant and ensuring a clean and welcoming environment.
The reception staff, in particular, receive high praise for their efficiency and friendliness, always being ready to assist with a smile. Guests feel immediately at home thanks to the warm and welcoming atmosphere created by the team at Mountain Paradise. Whether it's giving hiking tips or simply ensuring a pleasant stay, the staff's dedication to customer satisfaction clearly impresses visitors.
Mountain Paradise stands out as an ideal destination for families, demonstrating repeatedly why it’s a great family-friendly hotel. Kids are particularly well-catered for with an ample supply of toys available for their entertainment, making it a welcoming environment for families with young children. The family rooms are a highlight, designed to accommodate the needs of family members, ensuring everyone feels at home.
A significant draw of the hotel is its unparalleled views. Many guests rave about the exceptional and magnificent vistas of the Matterhorn, visible from both rooms and balconies. Descriptions range from sublime to amazing with the view being described as a quintessential feature of their stay.
In addition to family-oriented amenities, the hotel's location offers convenience for ski enthusiasts and families looking for a memorable vacation. It’s repeatedly noted as a superb choice for families wishing to return, speaking volumes about the overall satisfaction experienced by guests. The friendly atmosphere extends beyond just the amenities, including warm hospitality that makes the stay feel comforting and homely.
Mountain Paradise provides not just comfort but also a sense of regularity and homeliness with guests often returning with pleasure, reaffirming its reputation as an excellent choice for a family getaway amidst the stunning alpine scenery.
Nestled in a prime location for ski enthusiasts, Mountain Paradise offers unparalleled access to some of the best ski facilities in the area. Just five minutes away from the Schwarzee and Matterhorn Glacier ski stations, it provides quick and easy access to ski slopes and lifts. Guests rave about the convenience of the ski-in/ski-out lifestyle and the hotel's proximity to the Matterhorn Express gondola, only 50 meters away. The heated ski room is well-arranged, offering modern ski equipment and storage for skis and boots, ensuring comfort and ease for a day's adventure on the slopes.
The hotel's excellent location, right next to multiple ski lifts, makes it an ideal choice for those visiting Zermatt to ski. With the Matterhorn Express gondola and Glacier Paradise cable car just a stone's throw away, guests can effortlessly hit the slopes. The convenience of nearby ski rentals and a perfectly situated ski locker adds to the overall experience, allowing guests to focus on enjoying their time on the mountain. Mountain Paradise stands out as the perfect hotel for skiing, offering both comfort and exceptional facilities for a memorable winter getaway.
A stay at 'Mountain Paradise' appears to offer significantly more than what one might expect from a three-star rating. Guests were particularly impressed by the hotel's location, nestled comfortably on the mountain, which provides not only stunning views but also convenient access to skiing in Zermatt. The resort's value for money is a recurring theme with many suggesting it deserves a higher rating and praising its reasonable pricing for such a destination.
The friendliness and hospitality of the staff stood out, making the experience even more enjoyable for visitors. Guests found the breakfast to be quite good for a three-star hotel, adding further to the overall value. Though there were mentions of some noise, it was generally considered manageable and did not significantly detract from the stay.
Overall, 'Mountain Paradise' presents itself as a great middle-class hotel that delivers top-notch service and amenities for its category. It provides decent and comfortable accommodation without any frills, making it a very good option for those looking for good value on their trip to Zermatt.
Mountain Paradise offers a range of features catering to guests with disabilities, ensuring a comfortable stay amidst its beautiful, serene surroundings. The hotel boasts good accessibility with key amenities including a wheelchair-friendly environment and a reception room well-suited for all guests.
For those relying on public transport, the location is conveniently accessible by bus with a stop situated right in front of the hotel and a free local bus service running every 15 minutes. This makes it easy to reach the hotel directly from the nearby train station. The local e-bus provides a direct connection, although taking an electric taxi is recommended for the 1.5 km uphill journey from the station, especially if carrying luggage.
Travelers can also enjoy accessible walking paths around the hotel and the lovely, clean mountain air. While there is accessibility for scooters and wheelchairs, certain areas like entries and exits still have stairs without ramps, suggesting room for improvement.
Located close to the lift and only a 15-minute walk to the city center, Mountain Paradise combines quiet, green surroundings with the practicality of a car-free town. The friendly and helpful staff are on hand to assist, making it a favorable destination for those seeking both tranquility and accessibility.
Mountain Paradise is well-regarded for its welcoming atmosphere, especially for dog owners. Guests appreciated the pet-friendly policy and noted the excellent walking paths and lovely surroundings which are ideal for outings with their dogs. The hotel allows pets in most areas, including the dining room, although pets are not permitted in the restaurant for breakfast. The rooms were described as lovely and the overall service received high marks for hospitality and friendliness. The hotel ensures both guests and their dogs feel comfortable and well-received.
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Location
Although situated a bit away from the central hustle and bustle, the tranquil setting rewards guests with unobstructed views of the Matterhorn, creating a serene atmosphere. The location is ideal for nature enthusiasts and those seeking a quiet escape, yet it remains close enough to enjoy the local amenities.
The hotel's elevated position does require a bit of effort when walking from the train station, but the scenic mountain views, calm surroundings and the proximity to key ski lifts, including the Matterhorn Glacier Paradise station, compensate generously. Whether accessing the nearby gondolas, enjoying the beautiful breakfast views or departing on local hikes, guests appreciate the strategic location outside the city center while still maintaining easy access to Zermatt's highlights.
Breakfast
A significant highlight is the breakfast room itself, which provides stunning views of the Matterhorn, enhancing the dining experience. The combination of the panoramic views and a generous, varied spread makes breakfast at Mountain Paradise a memorable start to the day. Guests appreciate the fresh, diverse offerings and the ample portions that set them up well for a day of mountain activities.
Though there are a few mentions of areas that could be improved, such as a desire for more extensive options or better quality scrambled eggs, overall, the breakfast stands out as a strong point of the hotel. The combination of excellent food, friendly staff and breathtaking views consistently leaves a positive impression on visitors.
Dinner
Rooms
The views from the balconies are a definite highlight with many reviewers emphasizing the breathtaking perspectives of the surrounding mountains, particularly the Matterhorn. Rooms with these views are noted to be well worth the additional cost, enhancing the overall experience.
Comfort and cleanliness are recurring themes throughout the reviews. The beds are described as extremely comfortable and many guests appreciated the practical layout and functional amenities provided in their rooms. Despite a few mentions of outdated facilities and small issues like a missing hot tub or small sauna, the majority of reviews praise the modern updates and the immaculate condition of the rooms.
Families especially find the room arrangements convenient and spacious with some rooms featuring multiple beds and setups ideal for larger groups. The quiet and peaceful environment of the hotel further adds to the comfort, making for a restful stay.
In summary, Mountain Paradise offers a harmonious blend of cleanliness, comfort and stunning alpine views, making it a superb choice for travelers seeking a serene and aesthetically pleasing retreat.
Beds
Several reviews mention double beds explicitly, appreciating the preparation and comfort they provide. The rooms themselves complement the beds, often described as extremely comfortable and cozy.
However, not all feedback is entirely positive. Some guests find the mattresses either too hard or slightly too soft, indicating varying preferences. A few reviewers express dissatisfaction with the pillows. Despite these occasional critiques, the majority of comments affirm the overall comfort and quality of the beds, making for a good sleep in fresh mountain air.
Cleanliness
The overall atmosphere is clean and tidy, offering guests a peaceful and comfortable stay. Many guests are impressed with the daily cleaning routines that ensure the rooms remain super clean and tidy. The spacious rooms, some with large windows overlooking the stunning mountain scenery, are frequently cited as clean, new and beautifully maintained.
The hotel’s surroundings are also well-kept, contributing to a clean and relaxing atmosphere where guests can enjoy the fresh mountain air. Moreover, the adherence to high standards of cleanliness and hygiene extends beyond the rooms, providing a consistent experience throughout the property. Even the great breakfasts are complemented by the impeccable cleanliness of the dining areas.
With terms like exceptional, impeccable and sparkling often used to describe the state of the accommodations, Mountain Paradise clearly excels in offering a hygienic and inviting retreat, ensuring all guests have a comfortable and peaceful stay.
Staff
Reviewers often mention that the staff are not only polite and courteous but also go out of their way to be supportive. They make recommendations, upgrade rooms and offer thoughtful advice on local activities, making guests' stays both enjoyable and memorable. The entire team, including the cleaning staff, are noted for being pleasant and ensuring a clean and welcoming environment.
The reception staff, in particular, receive high praise for their efficiency and friendliness, always being ready to assist with a smile. Guests feel immediately at home thanks to the warm and welcoming atmosphere created by the team at Mountain Paradise. Whether it's giving hiking tips or simply ensuring a pleasant stay, the staff's dedication to customer satisfaction clearly impresses visitors.
Family
A significant draw of the hotel is its unparalleled views. Many guests rave about the exceptional and magnificent vistas of the Matterhorn, visible from both rooms and balconies. Descriptions range from sublime to amazing with the view being described as a quintessential feature of their stay.
In addition to family-oriented amenities, the hotel's location offers convenience for ski enthusiasts and families looking for a memorable vacation. It’s repeatedly noted as a superb choice for families wishing to return, speaking volumes about the overall satisfaction experienced by guests. The friendly atmosphere extends beyond just the amenities, including warm hospitality that makes the stay feel comforting and homely.
Mountain Paradise provides not just comfort but also a sense of regularity and homeliness with guests often returning with pleasure, reaffirming its reputation as an excellent choice for a family getaway amidst the stunning alpine scenery.
Ski
The hotel's excellent location, right next to multiple ski lifts, makes it an ideal choice for those visiting Zermatt to ski. With the Matterhorn Express gondola and Glacier Paradise cable car just a stone's throw away, guests can effortlessly hit the slopes. The convenience of nearby ski rentals and a perfectly situated ski locker adds to the overall experience, allowing guests to focus on enjoying their time on the mountain. Mountain Paradise stands out as the perfect hotel for skiing, offering both comfort and exceptional facilities for a memorable winter getaway.
3 Star
The friendliness and hospitality of the staff stood out, making the experience even more enjoyable for visitors. Guests found the breakfast to be quite good for a three-star hotel, adding further to the overall value. Though there were mentions of some noise, it was generally considered manageable and did not significantly detract from the stay.
Overall, 'Mountain Paradise' presents itself as a great middle-class hotel that delivers top-notch service and amenities for its category. It provides decent and comfortable accommodation without any frills, making it a very good option for those looking for good value on their trip to Zermatt.
Accessible
For those relying on public transport, the location is conveniently accessible by bus with a stop situated right in front of the hotel and a free local bus service running every 15 minutes. This makes it easy to reach the hotel directly from the nearby train station. The local e-bus provides a direct connection, although taking an electric taxi is recommended for the 1.5 km uphill journey from the station, especially if carrying luggage.
Travelers can also enjoy accessible walking paths around the hotel and the lovely, clean mountain air. While there is accessibility for scooters and wheelchairs, certain areas like entries and exits still have stairs without ramps, suggesting room for improvement.
Located close to the lift and only a 15-minute walk to the city center, Mountain Paradise combines quiet, green surroundings with the practicality of a car-free town. The friendly and helpful staff are on hand to assist, making it a favorable destination for those seeking both tranquility and accessibility.
Dog Friendly
No, Mountain Paradise doesn't have any pool.
No, a spa isn't available at Mountain Paradise.
Yes, Mountain Paradise welcomes dogs.
No, parking facilities aren't available at Mountain Paradise.
No, Mountain Paradise doesn't have a gym.
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