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Summary of reviewsNaco Aparthotel by Arca Spa in Zermatt offers an exceptional experience characterized by its superb location, outstanding service, and luxurious amenities. Situated just a short walk from the main train station, the hotel provides easy access to public transportation and local attractions, including the ski lifts and shopping areas. Despite its central location, the hotel maintains a peaceful ambiance, offering stunning views of the Matterhorn.
Guests frequently commend the extensive and high-quality breakfast buffet, which caters to a range of tastes and includes unique options like instant noodles and fresh yogurt. The breakfast venue is complemented by a friendly and helpful staff, enhancing the dining experience.
The aparthotel is noted for its spacious, clean, and modern rooms, many of which include practical kitchenettes and dining areas. The balconies offer panoramic views, adding to the memorable stay. Impeccable cleanliness extends throughout the property, from the spotless rooms to the common areas and spa.
The hotel's staff receives high praise for their warmth, professionalism, and excellent customer service, contributing significantly to guests’ comfort and satisfaction. The team is proficient in English, ensuring smooth communication and assistance.
The wellness and pool facilities are a highlight, featuring a heated saltwater pool and various saunas, offering a rejuvenating retreat after a day on the slopes. Ski enthusiasts appreciate the convenient location near ski lifts and the well-equipped ski room.
The beds, especially the king-size options, are comfortable and enhance the restful experience, although sofa beds may not be as comfortable for adults. Overall, Naco Aparthotel by Arca Spa provides a blend of comfort, luxury, and convenience, making it a top choice for travelers seeking an indulgent and memorable stay in the Swiss Alps. Show more
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Aparthotel with Indoor Pool
Shares the modern 360 sqm wellness facility featuring a 7x14 meter heated saltwater pool with integrated bubble loungers and massage jets. Additional spa amenities include a Finnish sauna and steam bath.
Aparthotel with Heated Pool
This aparthotel features an indoor pool as part of its full-service spa. The presence of a spa suggests that the pool is heated, offering guests a relaxing and rejuvenating experience.
Luxury Aparthotel
Aparthotel near Ski Resorts
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
4-Star Aparthotel
Room Types
Superior Studio NorthOffering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with mountain views, this studio also offers soundproof walls and a flat-screen TV with satellite channels.
Superior Studio SouthOffering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. This studio has soundproof walls, a tea and coffee maker, a flat-screen TV with satellite channels and a balcony.
Apartment with BalconyThis apartment features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony, this apartment also features soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 3 beds.
Attic Suite with Matterhorn ViewThis spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with mountain views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 6 beds.
Junior Rooftop Suite with Matterhorn ViewThis apartment includes 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with mountain views, this apartment also offers soundproof walls and a flat-screen TV with satellite channels. The unit has 3 beds.
Superior Studio with Matterhorn viewOffering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with mountain views, this studio also offers soundproof walls and a flat-screen TV with satellite channels.
Apartment with Garden ViewThis spacious apartment is comprised of 1 living room, 3 separate bedrooms and 4 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this apartment also offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 7 beds.
Guest Reviews
Location
Naco Aparthotel by Arca Spa reportedly offers a superb location for guests seeking convenience and accessibility in the heart of Zermatt. Situated just a few minutes' walk from the main train station, the hotel provides easy access to public transportation, including the cog railway to the ski area and local bus services. The proximity to essential amenities like supermarkets and shops enhances the guest experience, making it ideal for both short and extended stays. While being central and close to the bustling parts of town, the area maintains a peaceful ambiance, allowing guests to enjoy their stay away from the typical hustle and bustle. The hotel’s location allows for a pleasant walk to the city center, placing guests near skiing transport, shopping, and dining options, all while providing stunning views of the Matterhorn. Overall, the convenient and quiet setting, combined with excellent accommodation, offers great value for money.
Breakfast
Breakfast at Naco Aparthotel by Arca Spa is highly praised for its extensive and diverse selection. Visitors frequently note the generous variety of options available, which cater to both continental and international palates. Standout features include a wide array of cheeses, fresh orange juice, and high-quality food items that make each morning meal memorable. Guests appreciate the fresh and plentiful nature of the offerings, highlighting the buffet's ability to satisfy different tastes.
The breakfast buffet is described as outstanding, with some guests calling it the best they've ever experienced in Switzerland. The buffet includes unique additions like instant noodles and fresh yogurt, providing something for everyone. While most reviews are overwhelmingly positive, there are occasional mentions of items like bacon and scrambled eggs running low.
The breakfast venue itself also receives positive remarks, contributing to the overall dining experience. Staff are noted for being friendly and helpful, enhancing the meal's enjoyment. Though a few guests found the breakfast less than impressive, many others recommend it highly, appreciating the effort to accommodate a wide range of preferences. Overall, the breakfast experience is a highlight for many visitors, offering copious, delicious, and hearty options that exceed expectations.
Rooms
Naco Aparthotel by Arca Spa has garnered attention for its exceptional room quality. Guests consistently praise the spaciousness and cleanliness of the rooms, noting their modern and well-furnished interiors. Many of the accommodations feature practical kitchenettes and dining areas, adding convenience to the overall experience. The room designs blend style with functionality, ensuring comfort throughout the stay. A standout feature is the panoramic view from certain balconies, offering a direct sight of the iconic Matterhorn, which elevates the experience further. Families find the room sizes generous, often including multiple bathrooms and bedrooms to accommodate different needs. In addition to the well-planned interiors, the cleanliness extends beyond individual rooms to the common areas. The hotel's proximity to transport links and shopping facilities adds to its allure, making it a favored choice for many travelers. With brand-new facilities and attentive staff, Naco Aparthotel successfully delivers a high standard of hospitality, ensuring guests leave with memorable impressions.
Beds
The beds at Naco Aparthotel by Arca Spa are consistently praised for their comfort, with many guests finding them particularly cozy, especially the large king-size beds. The hotel seems to have done well in providing comfortable bedding, enhancing the overall restful experience for its guests. While some individuals noted a variance in mattress firmness, comfort is generally emphasized across reviews. Spacious rooms complement the cozy beds, adding to the overall appeal. However, the sofa beds appear to be less comfortable for adults seeking a restful sleep. The hotel’s combination of clean accommodations, friendly staff, and comfortable beds contribute to a pleasant stay, making it a noteworthy choice for travelers prioritizing a good night's sleep.
Cleanliness
Naco Aparthotel by Arca Spa in Zermatt has received rave reviews for its impeccable cleanliness, consistently highlighted by guests. The hotel maintains an exceptionally clean environment throughout, with spotless rooms and immaculate bathrooms that leave a lasting impression. Guests have praised the modern and well-organized spaces, noting that everything feels new and fresh. The accommodations are not only clean but also spacious, comfortable, and thoughtfully designed with amenities such as kitchenettes that enhance convenience. The property offers a blend of cleanliness and excellent facilities, including a lovely spa area and scenic views, particularly of the Matterhorn. The strategic location and attentive service contribute to a pleasant and luxurious stay, making the hotel a top choice for travelers seeking a pristine and welcoming atmosphere.
Staff
Naco Aparthotel by Arca Spa consistently impresses its guests with outstanding staff service. The team is described as friendly, welcoming, and incredibly helpful across all interactions, from check-in to check-out. Visitors appreciate the attentive and accommodating nature of the staff, which extends to all areas of the hotel, including the front desk, housekeeping, and the restaurant. Guests frequently mention the staff’s excellent customer service, going above and beyond to make them feel comfortable and at home. English proficiency among the staff is notable, facilitating seamless communication and assistance with recommendations for dining and exploring the local area. The staff’s warmth and kindness leave a lasting impression, complemented by well-maintained facilities such as pools and spas, enhancing guests' overall experience.
Pool
The reviews for Naco Aparthotel by Arca Spa paint a glowing picture of their well-appointed wellness and pool facilities. Guests frequently laud the hotel’s spa area, highlighted by a spectacular saltwater pool heated to a soothing 34 degrees. Equipped with numerous hydromassage options and various saunas, the spa is a rejuvenating retreat, especially appreciated after a long day on the slopes. Many visitors praise the pool's cleanliness and the inclusion of features like massaging jets and aquatic loungers, which make the experience both relaxing and enjoyable for families and solo travelers alike. The indoor pool is described as adequately large, offering an inviting space for relaxation and leisure. Despite occasional closures for renovation, the overall sentiment hints at a luxurious and refreshing experience that leaves a lasting impression on guests.
Ski
Nestled in an excellent location for skiing enthusiasts, Naco Aparthotel by Arca Spa offers convenience and comfort that are hard to match. Positioned within walking distance of the ski lifts and with easy access to bus transportation, guests find it effortless to explore Zermatt's stunning slopes. The ski room is a standout feature, equipped with boot heaters and crafted to enhance the ski experience.
Visitors appreciate the proximity to the train station and the main street, making it a prime spot for venturing out to the surrounding attractions. The hotel provides a harmonious blend of hospitality and luxury, featuring clean, well-appointed rooms and a welcoming staff known for their professionalism. Guests can indulge in the great pool and spa area, rendering it an ideal ski retreat.
The price-to-performance ratio is noteworthy, offering abundant, quality breakfasts and, on occasion, room upgrades, ensuring comfortable stays for small groups. Overall, Naco Aparthotel provides a serene and inviting base for those eager to experience the Swiss Alps while benefiting from superb amenities and a strategic location.
Luxury
Naco Aparthotel by Arca Spa stands out as a superb destination for travelers seeking a touch of luxury in the heart of Zermatt. With its modern and well-equipped features, this aparthotel offers a stay that is both comfortable and stylish. Guests consistently praise the exceptional service and the phenomenal views, which enhance the overall experience. The facilities are top-notch, contributing to a sense of luxury that is evident in both the wellness area and the breakfast offerings. An added convenience is the on-site laundry facilities, enabling guests to maintain their comfort throughout their stay. Cleanliness and attention to detail are apparent in every well-appointed corner of the aparthotel, making it an excellent choice for those who appreciate a refined and indulgent stay.
Yes, Naco Aparthotel by Arca Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Naco Aparthotel by Arca Spa.
No, Naco Aparthotel by Arca Spa doesn't allow dogs.
No, parking facilities aren't available at Naco Aparthotel by Arca Spa.
No, Naco Aparthotel by Arca Spa doesn't have a gym.