Monomotapa Hotel in Harare earns acclaim primarily for its central location, making it a perfect base for travelers wishing to explore the city and its attractions. This prime spot facilitates easy access to cultural sites and local amenities, complemented by stunning views that add visual delight to guests' stays. The hotel's breakfast is frequently lauded for its wide variety of fresh and delicious options, delivered in a welcoming atmosphere by attentive staff. Guests often highlight the breakfast as a standout feature, despite some comments about its price.
Dinner experiences are generally positive, celebrated for the quality of food and the inclusion of traditional local dishes. While there are some critiques regarding buffet options and pricing clarity, room service is noted for its efficiency, adding convenience to the dining experience. The rooms are spacious and praised for their cleanliness and comfort, with lovely views enhancing guests' experiences. The staff, with special mention of individuals like Panashe, often receives commendations for their friendliness and helpfulness, strengthening the hotel's positive atmosphere. Cleanliness is another appreciated aspect, though certain facilities show signs of age, indicating a potential need for updates.
The staff receive widespread acclaim for their exceptional service and accommodating nature, significantly contributing to a warm and inviting environment. While the pool has been unavailable due to maintenance, affecting some expectations, the overall experience at Monomotapa remains largely positive, defined by its strategic location, quality breakfast, and exemplary staff service.
Mbano Manor Hotel Victoria Falls is a luxurious and lavish five-star hotel that offers exceptional service and world-class hospitality. The hotel's rooms are spacious, clean and beautifully decorated with suites and villas that provide a luxurious and comfortable stay. While some guests encountered minor issues such as leaking showers and fluctuating water temperature, the majority found the rooms to be exceptionally comfortable. The staff at Mbano Manor Hotel Victoria Falls are dedicated, helpful and provide world-class customer service, making guests feel pampered and well cared for. The hotel's beautiful grounds and garden provide a relaxing ambiance and the amazing food is a delight to the palate. Overall, Mbano Manor Hotel Victoria Falls guarantees its guests a beautiful hotel experience, all for just under $500 per night.
Elephant Hills Resort is a fantastic hotel that offers excellent breakfast options with good quality food and lots of options available. The hotel rooms are spacious, clean and comfortable with deep baths and comfortable beds. Although some furniture is outdated, the rooms are well cleaned and refreshed daily. The hotel boasts a good standard of cleanliness with daily cleaning keeping everything in tip-top shape. The staff at Elephant Hills Resort are amazing with their friendliness and willingness to assist shining through in every interaction. The hotel has two large, stunning pools that guests love and the pool areas are well-maintained. Overall, Elephant Hills Resort is a great choice for those looking for a resort with a great swimming pool and excellent customer service.