Swiss Chocolate by Fassbind Zurich
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Summary of reviewsSwiss Chocolate by Fassbind Zurich is lauded for its exceptional location in the heart of Zurich, providing guests with easy access to major attractions, including the historic Old Town and public transportation hubs like Zurich HB. The hotel's central position allows visitors to explore the city on foot while enjoying a quieter and more peaceful stay within its walls. The surrounding area is brimming with dining, shopping and sightseeing options, making it a prime spot for both business and leisure travelers.
Guests frequently highlight the impressive cleanliness of the hotel, noting that the rooms and facilities are well-maintained and spotless. The hotel’s unique chocolate-themed decor adds a charming touch to the experience. Although the room sizes can be on the smaller side, they are well-equipped with amenities like mini-fridges, coffee kettles and multi-country plugs, enhancing the overall comfort.
The breakfast experience at the hotel receives mixed reviews. While some guests find it varied and delicious, featuring good choices like cheese, pastries and ham, others consider it overpriced and limited. The breakfast area's setup in the lobby or reception area is also criticized for being cramped and uncomfortable with guests often opting to find alternatives at nearby cafes.
The staff at Swiss Chocolate by Fassbind Zurich generally receive positive feedback for their friendliness and helpfulness. Many staff members are praised individually for their warm hospitality, enhancing the guest experience. However, there are occasional reports of inconsistent service, particularly during night shifts, pointing to a variability in guest satisfaction.
Regarding amenities, the hotel offers free wifi, which is described as quite good by some guests, but others report issues with weak or spotty connections. The beds are frequently mentioned for their comfort, even though some guests find them smaller and opinions on the pillows are mixed. The availability of various bedding options is appreciated by many.
Despite being located in a vibrant area with an active nightlife, which can result in some noise, the hotel's modern and clean environment and comfortable beds make it an appealing choice for short stays. The three-star rating suggests it provides good value for money, especially given Zurich’s high prices, although some guests feel the quality and amenities might fall short of typical three-star standards.
Overall, Swiss Chocolate by Fassbind Zurich stands out for its prime location, cleanliness, modern aesthetic and friendly staff, making it a commendable choice for visitors seeking an enjoyable and convenient stay in Zurich.
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Guests frequently highlight the impressive cleanliness of the hotel, noting that the rooms and facilities are well-maintained and spotless. The hotel’s unique chocolate-themed decor adds a charming touch to the experience. Although the room sizes can be on the smaller side, they are well-equipped with amenities like mini-fridges, coffee kettles and multi-country plugs, enhancing the overall comfort.
The breakfast experience at the hotel receives mixed reviews. While some guests find it varied and delicious, featuring good choices like cheese, pastries and ham, others consider it overpriced and limited. The breakfast area's setup in the lobby or reception area is also criticized for being cramped and uncomfortable with guests often opting to find alternatives at nearby cafes.
The staff at Swiss Chocolate by Fassbind Zurich generally receive positive feedback for their friendliness and helpfulness. Many staff members are praised individually for their warm hospitality, enhancing the guest experience. However, there are occasional reports of inconsistent service, particularly during night shifts, pointing to a variability in guest satisfaction.
Regarding amenities, the hotel offers free wifi, which is described as quite good by some guests, but others report issues with weak or spotty connections. The beds are frequently mentioned for their comfort, even though some guests find them smaller and opinions on the pillows are mixed. The availability of various bedding options is appreciated by many.
Despite being located in a vibrant area with an active nightlife, which can result in some noise, the hotel's modern and clean environment and comfortable beds make it an appealing choice for short stays. The three-star rating suggests it provides good value for money, especially given Zurich’s high prices, although some guests feel the quality and amenities might fall short of typical three-star standards.
Overall, Swiss Chocolate by Fassbind Zurich stands out for its prime location, cleanliness, modern aesthetic and friendly staff, making it a commendable choice for visitors seeking an enjoyable and convenient stay in Zurich.
Hotel Taking Steps Towards Sustainability
This hotel is Swisstainable Level I certified and part of the Fassbind group's sustainability efforts. Group initiatives include promoting tap water, reducing minibars, and encouraging public transport use.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Zurich, 'Swiss Chocolate by Fassbind Zurich' boasts an enviable location, frequently highlighted by its guests. The hotel's proximity to Zurich's main train station, Zurich HB, offers unparalleled convenience for travelers, providing easy access to the city's extensive tram and train networks. Guests commend the hotel's central position, which places it within comfortable walking distance of many of Zurich's major attractions, including the historic Old Town, numerous shops, restaurants and popular sightseeing spots.
The hotel's central location makes it particularly appealing for those looking to explore Zurich on foot. Many reviews note its perfect placement just a few steps away from key tourist sites and vibrant city squares. The accessibility of public transport is a recurrent theme with the hotel situated near several tram stops, adding to the ease of navigating the city.
Moreover, visitors appreciate being in the midst of the city's bustle while still enjoying a peaceful and quiet atmosphere within the hotel. The surrounding area brims with dining and shopping options, ensuring that guests have plenty to see and do right at their doorstep. Whether visiting Zurich for business or pleasure, the location of 'Swiss Chocolate by Fassbind Zurich' appears to be one of its most compelling attributes, offering an excellent base from which to explore the city.
Swiss Chocolate by Fassbind Zurich offers a mixed experience when it comes to breakfast. Many guests have found the breakfast to be enjoyable, noting it as varied, delicious and featuring good choices like cheese, pastries and ham. Some guests used terms like great, tasty, very good and amazing to describe the morning meal.
However, several reviews highlight significant downsides. The breakfast is often described as overpriced with a limited selection not justifying the cost of 20 CHF per person. The breakfast area itself is a frequent point of contention. Located in the lobby or the reception area, it is described as small, cramped and uncomfortable. Guests found it awkward to eat while people were checking in and out and the space only accommodates a few seats. The setup led some to find alternative spots for breakfast in nearby cafes or bakeries.
Overall, while some guests indeed enjoyed their breakfast at the hotel, many others expressed dissatisfaction with both the selection and the setting, suggesting it might be better to dine elsewhere.
Swiss Chocolate by Fassbind Zurich offers a mixed bag when it comes to the room experience. The hotel's rooms are a highlight for cleanliness, repeatedly described as spotless, clean and tidy. Many guests appreciated the modern and unique chocolate-themed decor which adds a charming touch to their stay. The rooms are also well-equipped, featuring amenities like mini-fridges, coffee kettles and multi-country plugs, which contribute to a comfortable visit.
However, one recurring issue is the size of the rooms. Several guests pointed out that the rooms are quite small with limited space that can make maneuvering and luggage placement challenging. Bathrooms, in particular, are noted to be extremely compact with very little room to move around. Additionally, some guests found the rooms to be dated, although the hotel has made efforts to modernize certain areas.
Temperature control has been another area of concern. Several guests mentioned that the rooms were either too warm or too cold and issues with air conditioning were noted. Despite these issues, the friendly and attentive staff often receive high praise for their helpfulness, which enhances the overall experience of staying at the hotel.
The hotel's location near the Central Tram station is an added advantage, making it easy for guests to explore Zurich. The rooms managed to be relaxing and cozy, despite their compact size, providing a comfortable stay for those who prioritize cleanliness and a well-thought-out room layout. Ultimately, this hotel is suitable for travelers who value cleanliness and modern decor but can manage with less space.
At Swiss Chocolate by Fassbind Zurich, guests frequently highlight the comfort of the beds as a notable feature of their stay. Many reviews report that the mattresses strike a balance between softness and firmness, contributing to a restful night's sleep. Despite some feedback on the bed sizes being on the smaller side, especially for two people, the overall comfort quality remains high. The rooms, although simple, are well-equipped and designed to promote coziness. Opinions on pillows are mixed with some guests finding them uncomfortable or too soft, while others praise their comfort.
A common point of praise is the variety of bedding options available, including king-sized, queen-sized and twin beds, catering to different preferences. However, a few guests mentioned that extra pillows or blankets were needed to enhance their comfort.
The hotel's modern and spotless environment, combined with the comfortable beds, makes it a suitable choice for short stays. Whether opting for a big and plush bed or a more compact one, the general consensus is that Swiss Chocolate by Fassbind Zurich provides a reliably comfortable sleeping experience.
Swiss Chocolate by Fassbind Zurich garners a strong reputation for its exceptional cleanliness, as echoed by numerous guest reviews. Visitors consistently describe the rooms and entire hotel as very clean, spotless and modern, highlighting the meticulous housekeeping standards. Rooms are frequently mentioned as comfortable and beautifully designed, often featuring unique, chocolate-themed decor. The facilities, equally well-maintained, offer all necessary amenities, ensuring guests have a pleasant stay.
Despite some minor criticisms, such as occasional oversight in areas like the chocolate fountain in the lobby or minor marks on desks, the overwhelming consensus emphasizes a high standard of hygiene throughout the property. Guests appreciate the clean, well-organized rooms, noting the availability of fresh towels and modern, well-appointed spaces.
Location also appears to be a positive aspect, compounded by clean, warm and comfortable rooms, making the hotel a convenient and welcoming choice. Overall, Swiss Chocolate by Fassbind Zurich stands out for its cleanliness, modern aesthetic and comfortable accommodations, making it a commendable choice for visitors seeking a tidy, well-kept stay.
The staff at Swiss Chocolate by Fassbind Zurich receives mixed feedback from guests with a strong emphasis on friendly and helpful service. Many reviewers describe the staff as exceptionally friendly, welcoming and attentive. Specific mentions highlight individuals like Carlos, Guillermo and Sam for their warm hospitality and professionalism. The reception staff are frequently praised for their politeness and efficiency, enhancing guests' experiences with their supportive and informative approach.
However, some reviews indicate variability in service quality. A few guests encountered uncooperative and inattentive staff, particularly during night shifts. Instances of inexperience and lack of accommodation were noted, alongside some complaints about service inefficiency and inadequate support at check-in. Despite these concerns, the majority of guests commend the staff for their kindness, attentiveness and helpfulness, contributing positively to the overall ambiance of the hotel.
The wifi situation at Swiss Chocolate by Fassbind Zurich presents a mixed experience for guests. Many have noted that the hotel offers free wifi and in several instances, the wifi was described as very good, fast and working well. On the other hand, a significant number of reviews indicated that there were areas needing improvement with reports of weak connections, spotty service when walking around and difficulties fully loading pages. While the hotel’s staff received positive feedback, indicating that their service might encourage repeat visits, the internet quality stands out as an area for potential improvement.
Located in a vibrant and happening part of Zurich, 'Swiss Chocolate by Fassbind Zurich' is a prime spot for those keen on exploring the city's dynamic nightlife. The hotel is positioned near the bustling city center and the historic Old Town, making it a convenient base for discovering a wealth of great bars, restaurants and evening entertainment options. Guests can enjoy a variety of dining and drinking experiences just a short walk from the hotel, making it an excellent choice for those wanting to immerse themselves in Zurich's lively social scene. However, it's worth noting that the area can be quite noisy, especially on weekends, due to the active nightlife and nearby establishments.
Swiss Chocolate by Fassbind Zurich offers a convenient and centrally located option for travelers, being just a three-minute walk from the train station and near the city center. Guests appreciate the cleanliness and concur that it presents great value for money, especially considering Zurich's typically high prices. Many travelers feel it is perfect for a short stay, aligning well with expectations for a three-star hotel. However, some guests noted that the quality and amenities, while decent, might not fully meet the typical three-star hotel standard and had higher expectations based on reviews and website photos. Despite these minor shortcomings, the hotel's overall value and prime location make it a suitable choice for budget-conscious visitors.
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Location
The hotel's central location makes it particularly appealing for those looking to explore Zurich on foot. Many reviews note its perfect placement just a few steps away from key tourist sites and vibrant city squares. The accessibility of public transport is a recurrent theme with the hotel situated near several tram stops, adding to the ease of navigating the city.
Moreover, visitors appreciate being in the midst of the city's bustle while still enjoying a peaceful and quiet atmosphere within the hotel. The surrounding area brims with dining and shopping options, ensuring that guests have plenty to see and do right at their doorstep. Whether visiting Zurich for business or pleasure, the location of 'Swiss Chocolate by Fassbind Zurich' appears to be one of its most compelling attributes, offering an excellent base from which to explore the city.
Breakfast
However, several reviews highlight significant downsides. The breakfast is often described as overpriced with a limited selection not justifying the cost of 20 CHF per person. The breakfast area itself is a frequent point of contention. Located in the lobby or the reception area, it is described as small, cramped and uncomfortable. Guests found it awkward to eat while people were checking in and out and the space only accommodates a few seats. The setup led some to find alternative spots for breakfast in nearby cafes or bakeries.
Overall, while some guests indeed enjoyed their breakfast at the hotel, many others expressed dissatisfaction with both the selection and the setting, suggesting it might be better to dine elsewhere.
Rooms
However, one recurring issue is the size of the rooms. Several guests pointed out that the rooms are quite small with limited space that can make maneuvering and luggage placement challenging. Bathrooms, in particular, are noted to be extremely compact with very little room to move around. Additionally, some guests found the rooms to be dated, although the hotel has made efforts to modernize certain areas.
Temperature control has been another area of concern. Several guests mentioned that the rooms were either too warm or too cold and issues with air conditioning were noted. Despite these issues, the friendly and attentive staff often receive high praise for their helpfulness, which enhances the overall experience of staying at the hotel.
The hotel's location near the Central Tram station is an added advantage, making it easy for guests to explore Zurich. The rooms managed to be relaxing and cozy, despite their compact size, providing a comfortable stay for those who prioritize cleanliness and a well-thought-out room layout. Ultimately, this hotel is suitable for travelers who value cleanliness and modern decor but can manage with less space.
Beds
A common point of praise is the variety of bedding options available, including king-sized, queen-sized and twin beds, catering to different preferences. However, a few guests mentioned that extra pillows or blankets were needed to enhance their comfort.
The hotel's modern and spotless environment, combined with the comfortable beds, makes it a suitable choice for short stays. Whether opting for a big and plush bed or a more compact one, the general consensus is that Swiss Chocolate by Fassbind Zurich provides a reliably comfortable sleeping experience.
Cleanliness
Despite some minor criticisms, such as occasional oversight in areas like the chocolate fountain in the lobby or minor marks on desks, the overwhelming consensus emphasizes a high standard of hygiene throughout the property. Guests appreciate the clean, well-organized rooms, noting the availability of fresh towels and modern, well-appointed spaces.
Location also appears to be a positive aspect, compounded by clean, warm and comfortable rooms, making the hotel a convenient and welcoming choice. Overall, Swiss Chocolate by Fassbind Zurich stands out for its cleanliness, modern aesthetic and comfortable accommodations, making it a commendable choice for visitors seeking a tidy, well-kept stay.
Staff
However, some reviews indicate variability in service quality. A few guests encountered uncooperative and inattentive staff, particularly during night shifts. Instances of inexperience and lack of accommodation were noted, alongside some complaints about service inefficiency and inadequate support at check-in. Despite these concerns, the majority of guests commend the staff for their kindness, attentiveness and helpfulness, contributing positively to the overall ambiance of the hotel.
Wi-Fi
Nightlife
3 Star
No, Swiss Chocolate by Fassbind Zurich doesn't have any pool.
No, a spa isn't available at Swiss Chocolate by Fassbind Zurich.
Yes, Swiss Chocolate by Fassbind Zurich welcomes dogs.
No, parking facilities aren't available at Swiss Chocolate by Fassbind Zurich.
No, Swiss Chocolate by Fassbind Zurich doesn't have a gym.
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