Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area
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Summary of reviewsThe Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area stands out for its advantageous location, nestled conveniently off I-75 near popular attractions such as the Cumberland Mall and Cobb Galleria Center. This strategic positioning makes it an ideal choice for both leisure and business travelers, particularly those attending events like Braves games. Guests appreciate the quiet ambiance that complements this excellent locale, providing a tranquil retreat from the nearby hustle and bustle. The hotel offers clean, comfortable accommodations typical of the Hampton Inn brand, featuring easy parking and supported by a friendly and attentive staff. Many visitors commend the team for their professionalism and helpfulness, with particular praise for the General Manager who epitomizes exceptional customer service.
Breakfast at the hotel receives high marks from guests who enjoy the diverse selection and the convenience of complimentary beverages, all enhanced by a friendly cooking staff. Complaints about specific food items are rare and do not significantly detract from the overall positive experience. While the comfort of the beds is frequently highlighted, contributing greatly to guest satisfaction, some areas of the hotel reflect a need for updates. Issues like dated decor, housekeeping challenges, and infrastructure wear and tear are noted. Despite these, the cleanliness of rooms is largely praised, adding to a positive atmosphere often affirmed by the hotel's staff and location advantages.
Overall, while there is some room for improvement in maintaining consistent cleanliness and modernity, the Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area provides a comfortable and hospitable stay with its prime location, exemplary staff, and restful amenities.
Categories
Breakfast at the hotel receives high marks from guests who enjoy the diverse selection and the convenience of complimentary beverages, all enhanced by a friendly cooking staff. Complaints about specific food items are rare and do not significantly detract from the overall positive experience. While the comfort of the beds is frequently highlighted, contributing greatly to guest satisfaction, some areas of the hotel reflect a need for updates. Issues like dated decor, housekeeping challenges, and infrastructure wear and tear are noted. Despite these, the cleanliness of rooms is largely praised, adding to a positive atmosphere often affirmed by the hotel's staff and location advantages.
Overall, while there is some room for improvement in maintaining consistent cleanliness and modernity, the Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area provides a comfortable and hospitable stay with its prime location, exemplary staff, and restful amenities.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in a prime spot just off I-75, Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area boasts a remarkable location that guests find particularly advantageous. Perfectly positioned for visitors attending the Braves game or popping into the nearby Cumberland Mall and Cobb Galleria Center, this hotel offers easy access to prominent local attractions, making it a practical choice for both leisure and business travelers.
Travelers passing through Atlanta find it to be an ideal place for a comfortable and convenient overnight stay. Its quiet ambiance complements the excellent location, allowing guests to unwind peacefully. The facility is noted for its cleanliness, comfort, and well-maintained rooms, with amenities that live up to expectations typical of the Hampton Inn chain. Guests frequently highlight the ease of parking and friendly staff, enhancing their overall experience.
While offering competitive pricing, the hotel sometimes leaves visitors expecting slightly more in terms of quality, reflecting a common anticipation associated with Hampton Inn properties. Nevertheless, for guests needing a strategic location with clean, comfy accommodations near recreational hotspots, this Hampton Inn impressively hits the mark.
Guests at the Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area generally had positive things to say about the hotel's breakfast offerings. Many found the breakfast to be great, with a hearty and diverse selection that left them satisfied. The convenience of the location also seemed to enhance the overall breakfast experience. Visitors appreciated the nice breakfast area, complete with free coffee, tea, and hot chocolate, adding to the appeal of the morning meal. The professionalism and friendliness of the cooking staff received praise, contributing to the enjoyable breakfast atmosphere. While there were occasional comments about specific food items, such as undercooked meat or less favorable eggs, these did not significantly detract from the overall positive impressions regarding the breakfast service.
The Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area is a conveniently located hotel near popular destinations, making it ideal for visitors aiming to explore the local area. Despite its prime location, guests frequently note the hotel's dated appearance and suggest a remodel is long overdue. While some appreciate the thoroughness of the cleaning staff upon arrival, mentioning a noticeable smell of cleaner or bleach, others experience dissatisfaction with the level of cleanliness maintained during their stay. Issues with dusty ceilings, stained carpets and furnishings, and dirty restrooms are common complaints. Additionally, some guests have encountered housekeeping challenges, and a few have reported confusion during the check-in process. Although the site itself holds potential due to its strategic location, it currently suffers from wear and tear and requires improved management to enhance the overall guest experience.
Guests at the Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area frequently mention the comfort of the beds, often describing them as clean, comfy, and excellent. The firmness of the mattresses is appreciated by many, contributing to a restful stay. Despite some concerns about cleanliness, the comfortable beds stand out as a highlight among guests' experiences at this hotel. Overall, the bedding contributes positively to the accommodation experience, although some room for improvement in overall room cleanliness has been noted.
The Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area receives mixed reviews regarding its cleanliness, though positive mentions are dominant. Numerous guests commend the hotel for being exceptionally clean, particularly emphasizing the pristine condition of the rooms upon arrival. The beds and showers are frequently highlighted as well-maintained, ensuring a comfortable experience where it matters most. Many appreciate the tranquility within the hotel, noting its quietness despite the bustle of nearby traffic and attractions. Guests find the location advantageous, especially its proximity to Cumberland Mall and Cobb Galleria Center.
However, some reviews allude to areas needing improvement. The hotel's infrastructure, such as peeling paint, worn hallway carpets, and deteriorated bathroom features, detracts from its overall appearance. Some guests express dissatisfaction with details like the cleanliness of towels and other bathroom amenities. Despite these concerns, the hotel's friendly staff and overall cleanliness appear to compensate, leaving many guests satisfied overall.
Nestled conveniently near Cumberland Mall and Cobb Galleria, the Hampton Inn Atlanta offers guests a notable experience largely enriched by its exemplary staff. The team is consistently described as friendly, attentive, and helpful, embodying a warm and welcoming demeanor that leaves a lasting impression. Visitors frequently commend the front desk personnel for their professionalism and politeness, ensuring that check-in is seamless and pleasant. Service is highlighted as prompt, with the staff efficiently addressing any issues, such as room changes and reservation mishaps. The General Manager, Joaquin, receives particular accolades for his exceptional accommodation efforts, setting a standard of great customer service throughout the hotel. Despite a rare mention of an unpleasant experience, the overall sentiment remains overwhelmingly positive, reflecting a commitment to maintaining clean rooms and providing an enjoyable breakfast, all enhanced by the dedicated team's hospitality.
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Location
Travelers passing through Atlanta find it to be an ideal place for a comfortable and convenient overnight stay. Its quiet ambiance complements the excellent location, allowing guests to unwind peacefully. The facility is noted for its cleanliness, comfort, and well-maintained rooms, with amenities that live up to expectations typical of the Hampton Inn chain. Guests frequently highlight the ease of parking and friendly staff, enhancing their overall experience.
While offering competitive pricing, the hotel sometimes leaves visitors expecting slightly more in terms of quality, reflecting a common anticipation associated with Hampton Inn properties. Nevertheless, for guests needing a strategic location with clean, comfy accommodations near recreational hotspots, this Hampton Inn impressively hits the mark.
Breakfast
Rooms
Beds
Cleanliness
However, some reviews allude to areas needing improvement. The hotel's infrastructure, such as peeling paint, worn hallway carpets, and deteriorated bathroom features, detracts from its overall appearance. Some guests express dissatisfaction with details like the cleanliness of towels and other bathroom amenities. Despite these concerns, the hotel's friendly staff and overall cleanliness appear to compensate, leaving many guests satisfied overall.
Staff
Yes, Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area.
No, Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area doesn't allow dogs.
No, parking facilities aren't available at Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area.
Yes, Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area has a gym.
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