Phitharom PP Resort
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Summary of reviewsPhitharom PP Resort on Koh Phi Phi Island is celebrated for its remarkable location, offering guests both accessibility and tranquility. Its proximity to key attractions like the viewpoint and the beach makes it a convenient base for island exploration. Visitors often commend the stunning views visible from their accommodations and the peaceful setting, enhanced by a friendly and pleasant staff.
The resort features distinctive hillside bungalows surrounded by greenery, providing an unusual yet appealing accommodation experience. Guests appreciate the spacious rooms with balconies and high ceilings, although navigating the numerous steps to access some rooms can be challenging. The reception staff consistently receives praise for their helpfulness, contributing to a positive stay despite minor concerns over older facilities and inconsistent cleanliness.
Staff efficiency is one of the resort's notable strengths, highlighted by their friendliness and dedication to ensuring guest comfort. The team is lauded for being responsive, polite, and going above and beyond to make guests feel valued.
However, the Wi-Fi reception is limited, and guests often struggle to maintain connections online, with unreliable service especially in the rooms. The pool area, too, raises concerns due to cleanliness issues, with guests frequently observing green water and broken facilities.
The bedding and mattresses garner mixed reviews, with some guests finding them comfortable while others criticize their firmness and note stained sheets. Despite these setbacks, the resort offers potential for improvement to fully align with its picturesque setting and elevate the overall guest experience. Enhancing amenities and addressing maintenance issues could strengthen its appeal and better fulfill expectations aligned with its three-star rating.
Categories
The resort features distinctive hillside bungalows surrounded by greenery, providing an unusual yet appealing accommodation experience. Guests appreciate the spacious rooms with balconies and high ceilings, although navigating the numerous steps to access some rooms can be challenging. The reception staff consistently receives praise for their helpfulness, contributing to a positive stay despite minor concerns over older facilities and inconsistent cleanliness.
Staff efficiency is one of the resort's notable strengths, highlighted by their friendliness and dedication to ensuring guest comfort. The team is lauded for being responsive, polite, and going above and beyond to make guests feel valued.
However, the Wi-Fi reception is limited, and guests often struggle to maintain connections online, with unreliable service especially in the rooms. The pool area, too, raises concerns due to cleanliness issues, with guests frequently observing green water and broken facilities.
The bedding and mattresses garner mixed reviews, with some guests finding them comfortable while others criticize their firmness and note stained sheets. Despite these setbacks, the resort offers potential for improvement to fully align with its picturesque setting and elevate the overall guest experience. Enhancing amenities and addressing maintenance issues could strengthen its appeal and better fulfill expectations aligned with its three-star rating.
Resort near The Beach
Resort Taking Steps Towards Sustainability
Family Friendly Resort
Resort with Swimming Pool
Outdoor Pool
3-Star Resort
Resort with Outdoor Pool
Guest Reviews
Phitharom PP Resort stands out for its strategically advantageous location on the island, frequently praised for offering both accessibility and tranquility. Guests appreciate its proximity to key spots, such as the viewpoint and the beach, making it a convenient base for exploring the island’s offerings. The resort is also noted for its stunning views, with many guests highlighting the picturesque scenery visible from their accommodations. Situated a short distance from the pier, the property is almost in the city’s heart, providing a balance between being close to the vibrant nightlife and enjoying quieter nights. The blend of a central yet peaceful setting receives high marks from visitors, and the friendly, pleasant staff further enhance the overall experience.
Phitharom PP Resort offers a distinctive stay with its private bungalows nestled on a hilltop, providing guests with tranquil surroundings and spectacular views of the island. The spacious rooms come equipped with balconies and high ceilings, contributing to a pleasant and open atmosphere. Many guests appreciate the beautiful views and the greenery that surrounds the hillside location, enhancing the overall appeal of the accommodation.
The resort is particularly noted for its excellent location and the unique experience of staying in a bungalow amid banana trees. The friendly and helpful reception staff consistently contribute to a positive experience for guests.
However, navigating the resort can be demanding, as accessing some rooms requires climbing over 130 steps, which might be a challenge for some guests. While the rooms are spacious, there are reports of older facilities that require renovation. Cleanliness has also been inconsistent, with some guests expressing concerns about the maintenance of certain rooms and bathrooms.
The beds in the rooms tend to be on the harder side, and noise from adjoining rooms may pose a problem for light sleepers. Although some amenities like a working desk are appreciated, other facilities can be limited. Despite these challenges, Phitharom PP Resort holds potential for travelers who prioritize space, views, and a unique hillside location.
Guests at Phitharom PP Resort have shared varying experiences about the beds at the hotel. Some guests found the beds to be comfortable, appreciating the bedding as a positive feature of their stay. However, several reviews noted that the mattresses were hard, with some guests likening them to rocks or concrete, which led to discomfort during sleep. Additionally, there were mentions of stained sheets, which may detract from the overall experience. While the resort offers comfort to some, it seems there are consistent concerns regarding the firmness of the mattresses that could be considered for improvement.
Phitharom PP Resort's cleanliness has received mixed feedback from guests, with areas of significant concern highlighted in reviews. While rooms were cleaned daily, many visitors noted persistent issues that detracted from the overall experience. Bathrooms were often described as simply designed, and several reviews reported unclean conditions, including stained and dusty sheets, dirty mirrors, and unpleasant smells. Issues such as mold, flies in showers, and blood stains on beds were particularly troubling for those expecting higher hygiene standards. The pool area and surrounding spaces, including pathways, were also mentioned as needing better upkeep. Despite daily cleaning efforts, the resort requires more thorough attention to its overall maintenance and sanitation to meet guest expectations fully.
Phitharom PP Resort is distinguished by its remarkable staff, consistently praised for their friendliness and unwavering helpfulness. Reviews highlight the team’s dedication to ensuring a pleasant experience for guests, with staff members frequently described as super friendly, very nice, and incredibly responsive. Guests have appreciated the quick responses to requests and the exceptional assistance with luggage upon arrival. The staff's willingness to go above and beyond has been noted, creating a warm and welcoming atmosphere. The reception team has been highlighted for its politeness and readiness to assist, with individuals like Mr. Bond standing out for his attentive service. Overall, the resort's staff is recognized as the strongest asset, making each guest feel valued through their kindness and professionalism.
Phitharom PP Resort offers a picturesque escape on Koh Phi Phi with stunning views and relaxing ambiance, but travelers should be prepared for limited internet connectivity during their stay. The Wi-Fi reception at the resort is generally considered weak, often hindering guests' ability to maintain connection online. Reports indicate that Wi-Fi may not work reliably or consistently, with some facing challenges especially in their rooms where no Wi-Fi signal was available at all. While there are instances of good Wi-Fi, they appear to be the exception rather than the rule. Visitors hoping to stay connected for business or entertainment might want to make alternative arrangements or simply embrace the opportunity to unplug and unwind amidst natural beauty.
The pool at Phitharom PP Resort seems to be a point of concern for guests. Most reviewers highlight significant issues, such as the pool being filled with green water, which renders it unusable for swimming. Several comments touch on its cleanliness, noting that the water and surrounding area have been observed to be dirty and poorly maintained. The pool facilities are mentioned as broken or abandoned, and the sunbeds are reportedly in disrepair.
While there are occasional remarks about the pool's functionality, they do not outweigh the numerous issues observed by guests. Despite being described as small, there have been instances where it was over-chlorinated, adding to the list of grievances. Some guests found the pool disappointing, describing it as stagnant and closed due to setbacks.
Overall, it seems that the pool experience at Phitharom PP Resort leaves much to be desired, impacting guest satisfaction. Addressing these concerns might enhance the overall stay, as a cleaner and properly maintained pool area could lead to a more comfortable and enjoyable guest experience.
Phitharom PP Resort offers a picturesque setting with promising potential, yet it seems to fall short of the expected three-star experience for many guests. The resort's location, surrounded by natural beauty, provides a peaceful retreat. However, the overall standards, according to reviews, suggest room for improvement. Guests indicate that while the destination itself is attractive, the facilities and services require attention to meet higher expectations. Offering a good base to explore the area, the resort appeals to those seeking simplicity but should prioritize enhancements to improve guest satisfaction and truly reflect its star rating.
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Location
Rooms
The resort is particularly noted for its excellent location and the unique experience of staying in a bungalow amid banana trees. The friendly and helpful reception staff consistently contribute to a positive experience for guests.
However, navigating the resort can be demanding, as accessing some rooms requires climbing over 130 steps, which might be a challenge for some guests. While the rooms are spacious, there are reports of older facilities that require renovation. Cleanliness has also been inconsistent, with some guests expressing concerns about the maintenance of certain rooms and bathrooms.
The beds in the rooms tend to be on the harder side, and noise from adjoining rooms may pose a problem for light sleepers. Although some amenities like a working desk are appreciated, other facilities can be limited. Despite these challenges, Phitharom PP Resort holds potential for travelers who prioritize space, views, and a unique hillside location.
Beds
Cleanliness
Staff
Wi-Fi
Pool
While there are occasional remarks about the pool's functionality, they do not outweigh the numerous issues observed by guests. Despite being described as small, there have been instances where it was over-chlorinated, adding to the list of grievances. Some guests found the pool disappointing, describing it as stagnant and closed due to setbacks.
Overall, it seems that the pool experience at Phitharom PP Resort leaves much to be desired, impacting guest satisfaction. Addressing these concerns might enhance the overall stay, as a cleaner and properly maintained pool area could lead to a more comfortable and enjoyable guest experience.
3 Star
Yes, Phitharom PP Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Phitharom PP Resort.
No, Phitharom PP Resort doesn't allow dogs.
No, parking facilities aren't available at Phitharom PP Resort.
No, Phitharom PP Resort doesn't have a gym.
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