DoubleTree by Hilton Girona
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Summary of reviewsDoubleTree by Hilton Girona receives overall positive reviews across various categories, reflecting a well-rounded and enjoyable experience for its guests.
The hotel's strategic location is commended for providing a balance between convenience and tranquility. Positioned about a 15-20 minute walk from the historic center and old town, it offers easy access to Girona's key attractions while maintaining a peaceful environment. The proximity to major roads and transportation hubs, along with secure and free parking options, adds to its appeal. The surrounding neighborhood is noted for its safety and access to amenities, making it an excellent base for both short and extended stays.
Breakfast at the hotel is generally well-received with guests appreciating the quality, variety and presentation of the buffet. The staff's friendliness and helpfulness further enhance the experience, although some guests suggest minor improvements regarding hot food options and pricing. The dinner experience is more mixed with positive feedback on the food quality and service, but noted critiques about menu variety and ambiance.
Guest rooms are praised for their spaciousness, cleanliness and modern decor. Comfortable beds and a range of amenities contribute to a satisfying stay, though some rooms show minor signs of wear. Complimentary upgrades to suites are a positive highlight noted by several guests. Cleanliness is a strong point overall with the hotel maintaining high standards throughout its facilities.
The staff consistently earn high marks for their exceptional service, friendliness and professionalism. Guests frequently commend the team for their helpfulness and attentiveness, creating a warm and welcoming atmosphere.
Free wifi service at the hotel receives mixed reviews. While many guests report reliable and fast internet, others experience connectivity issues and intermittent service. The rooftop pool, while offering spectacular views and a pleasant ambiance, is often described as small and occasionally overcrowded. Maintenance and accessibility concerns are also noted with some guests finding the pool unexpectedly closed.
Parking options are viewed favorably for their security and convenience, although the underground garage's narrow spaces pose challenges for some. Family travelers appreciate the hotel's family-friendly atmosphere and its proximity to parks and amenities.
In summary, DoubleTree by Hilton Girona is well-regarded for its strategic location, excellent service and overall comfort, making it a strong choice for both leisure and business travelers. Minor areas for improvement do not significantly detract from the generally positive guest experience.
Categories
The hotel's strategic location is commended for providing a balance between convenience and tranquility. Positioned about a 15-20 minute walk from the historic center and old town, it offers easy access to Girona's key attractions while maintaining a peaceful environment. The proximity to major roads and transportation hubs, along with secure and free parking options, adds to its appeal. The surrounding neighborhood is noted for its safety and access to amenities, making it an excellent base for both short and extended stays.
Breakfast at the hotel is generally well-received with guests appreciating the quality, variety and presentation of the buffet. The staff's friendliness and helpfulness further enhance the experience, although some guests suggest minor improvements regarding hot food options and pricing. The dinner experience is more mixed with positive feedback on the food quality and service, but noted critiques about menu variety and ambiance.
Guest rooms are praised for their spaciousness, cleanliness and modern decor. Comfortable beds and a range of amenities contribute to a satisfying stay, though some rooms show minor signs of wear. Complimentary upgrades to suites are a positive highlight noted by several guests. Cleanliness is a strong point overall with the hotel maintaining high standards throughout its facilities.
The staff consistently earn high marks for their exceptional service, friendliness and professionalism. Guests frequently commend the team for their helpfulness and attentiveness, creating a warm and welcoming atmosphere.
Free wifi service at the hotel receives mixed reviews. While many guests report reliable and fast internet, others experience connectivity issues and intermittent service. The rooftop pool, while offering spectacular views and a pleasant ambiance, is often described as small and occasionally overcrowded. Maintenance and accessibility concerns are also noted with some guests finding the pool unexpectedly closed.
Parking options are viewed favorably for their security and convenience, although the underground garage's narrow spaces pose challenges for some. Family travelers appreciate the hotel's family-friendly atmosphere and its proximity to parks and amenities.
In summary, DoubleTree by Hilton Girona is well-regarded for its strategic location, excellent service and overall comfort, making it a strong choice for both leisure and business travelers. Minor areas for improvement do not significantly detract from the generally positive guest experience.
Family Friendly Hotel
This hotel provides an outdoor pool, kids' meals, and laundry facilities. It is also pet-friendly and offers parking, making it suitable for families.
Dog Friendly Hotel
The DoubleTree by Hilton Girona welcomes dogs under 25 kg for an additional fee, ensuring a comfortable stay for pet owners. Cats are also welcome.
Hotel with Swimming Pool
The DoubleTree by Hilton Girona offers a swimming pool for guests. It is well-situated in the Eixample area.
Rooftop Pool Panoramic View Pool
Business Hotel
As part of the Hilton brand, this hotel provides comprehensive business services. It offers meeting spaces, catering, and modern amenities, ensuring a productive and comfortable stay for business travelers.
Hotel with Parking
Often mentioned as a top hotel in Girona offering parking. It is described as a contemporary hotel located in the heart of Girona.
Accessible Hotel
This hotel is completely wheelchair accessible, featuring a ramp entrance into the building, a Braille elevator, and visual alarms in public areas. Rooms are spacious, fully accessible to wheelchairs with automatic doors, and ensuite restrooms offer grab bars and roll-in showers. Accessible parking and wheelchair-friendly meeting rooms are also available.
4-Star Hotel
This hotel offers a seasonal outdoor pool and a bar. It is well-regarded and provides modern amenities for a comfortable stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
DoubleTree by Hilton Girona boasts a highly strategic location ideal for both convenience and tranquility. Positioned about a 15-20 minute walk from the historic center and old town, it offers easy and pleasant access to Girona's key attractions. This distance allows guests to enjoy a quieter environment away from the bustling tourist areas, ensuring a restful stay while keeping the city's heart within easy reach.
The proximity to major roads and the highway makes the hotel especially convenient for travelers, providing straightforward access whether arriving by car or utilizing the nearby train and bus stations. Parking is hassle-free with options for free or secure parking available in the surrounding area.
Guests appreciate the hotel's closeness to everyday amenities such as supermarkets, parks, including a particularly large one suitable for dog walking and a variety of restaurants. Its location next to the Auditori and relatively near the train station adds to its appeal for visitors in town for specific events or quick transits.
Despite being situated in a somewhat residential area, the walk to the city center is described as manageable and enjoyable, often taking guests through nice parks and flat walkways. The surrounding neighborhood is noted for its tranquility and safety, offering a peaceful retreat after a day of sightseeing.
Overall, the DoubleTree by Hilton Girona is well-regarded for its balanced location—far enough to afford peace and easy parking, yet near enough to walk or bike to the vibrant old town and central Girona attractions. This accessibility makes it an excellent base for both short visits and extended stays, ensuring a pleasant experience for all types of travelers.
The breakfast experience at DoubleTree by Hilton Girona has generally received positive feedback with guests frequently praising its quality, variety and presentation. Visitors have described the breakfast as very good, extensive, complete and delicious, indicating that the buffet caters to both hot and cold tastes. Many appreciated the rich selection and the all-you-can-eat feature, highlighting the fresh and varied choices that included savory and sweet options, delicious cakes and cheesecake.
The hotel's breakfast staff were frequently commended for their friendliness and helpfulness, adding to the overall positive experience. Some guests noted specific highlights such as beautifully presented dishes and a cozy breakfast environment.
However, there were occasional mentions of areas for improvement. A few guests felt that the hot food selection was not up to the Hilton standard, describing issues such as cold items and subpar coffee. The use of plastic containers during the COVID-19 pandemic was another point of contention with some finding it off-putting. Furthermore, some reviewers mentioned the breakfast being somewhat expensive for what was offered.
Despite these minor drawbacks, the majority of guests found the breakfast to be very good, well-organized and plentiful, making it a commendable start to their day at DoubleTree by Hilton Girona.
DoubleTree by Hilton Girona offers a dining experience that receives mixed reviews from its guests. Many guests praise the restaurant for its good food with several noting that meals are delicious, including the breakfast and dinner buffets. The good value for money and reasonable pricing of the meals are appreciated by diners. The restaurant staff is described as attentive and friendly and they are particularly accommodating to specific dietary requests, such as gluten-free options.
Guests commonly highlight the efficient and pleasant service at the restaurant, contributing positively to their overall dining experience. The restaurant interiors, although noted for being cozy by some, were also criticized for feeling cold and unwelcoming by others. The limited menu variety is a recurring critique and several diners found the dinner options to be somewhat restrictive. Issues with food temperature and preparation were mentioned with specific complaints about undercooked or reheated dishes.
Despite some negative feedback, many guests found the meals to be satisfying with dinner being described as plentiful and tasty. The restaurant's evening service, however, begins at 8 pm, which some guests found inconveniently late. There were also mentions of the restaurant being closed for lunch, causing some inconvenience.
In summary, while the restaurant at DoubleTree by Hilton Girona is commended for its good food, value and service, it faces critiques regarding limited menu options, food preparation and the dining environment's ambiance. Travelers who prioritize value and friendly service might find this dining option suitable, but those seeking a varied menu and flexible meal timings might need to adjust their expectations.
DoubleTree by Hilton Girona's guest rooms typically elicit positive feedback for their spacious and comfortable nature. Cleanliness and modern decor are frequently highlighted with rooms being described as very clean, tidy and well-appointed. Several guests note the comfortable beds and excellent amenities, such as large TVs, coffee makers, hair dryers and complimentary toiletries.
Most reviews praise the rooms for being well-equipped and offering modern facilities with many mentioning the extra-large beds, spacious bathrooms and cozy atmosphere. There are also comments about practical additions like room service, safety boxes and in-room refrigerators.
However, some reviews indicate occasional issues, such as damaged terrace doors, older furniture showing wear and tear and maintenance problems in certain areas. Despite these occasional downsides, guests often mention complimentary upgrades to suites, highlighting the hotel’s commitment to guest satisfaction.
The rooms' spacious layout, including large balconies and seating areas, allows for a comfortable stay, whether for business or leisure. In summary, while some rooms show minor wear, the overall guest experience is positively influenced by the spacious, modern and well-maintained accommodations at DoubleTree by Hilton Girona.
The DoubleTree by Hilton Girona has garnered significant praise for its comfortable beds, which seem to be a highlight for many guests. Reviews consistently mention the exceptional comfort of the mattresses and the quality of the bedding. Large, king-size beds are a common feature, contributing to the overall sense of spaciousness and luxury in the rooms. Guests frequently describe the beds as big, clean and incredibly comfortable with many noting the excellent pillows that add to their restful experience.
While there were occasional mentions of beds being less comfortable than previous stays or the inconvenience of two single beds pushed together, these issues appear to be exceptions rather than the norm. The majority of guests speak highly of the bed comfort, emphasizing the great night’s sleep they enjoyed.
In essence, the beds at this hotel are described as cozy, luxurious and a key component of a positive stay, often highlighted as the best part by many guests. Whether it’s the super wide and spacious design or the plush, magic pillows, the sleeping arrangements at DoubleTree by Hilton Girona have left a lasting impression on visitors, ensuring they wake up refreshed and satisfied.
DoubleTree by Hilton Girona has garnered numerous positive comments regarding the cleanliness of the hotel. Guests consistently note that the rooms and facilities are spotless, well-maintained and comfortable. The hotel's modern, spacious atmosphere has won praise for being impeccably clean with many reviewers mentioning the high standard of hygiene maintained throughout the establishment. Visitors appreciate the continuous maid service, highlighting that staff work hard to ensure everything is kept in pristine condition.
Additionally, the general ambiance of the hotel, paired with the friendliness of the staff, enhances the feeling of cleanliness and comfort. Both the rooms and common areas, including bathrooms and pools, are described as very clean, often being noted as exceptionally or spotlessly clean. There are minor mentions of certain aspects needing improvement, such as occasional issues with specific room cleanings or isolated areas like mold in joints and lime residue. Nonetheless, such instances are rare and do not overshadow the overall positive feedback.
In summary, the exceptional cleanliness and comfortable facilities at DoubleTree by Hilton Girona create a pleasant and welcoming environment for guests, securing the hotel as a favored choice for those visiting Girona.
DoubleTree by Hilton Girona boasts consistently high praise for its exceptional staff, creating a warm and welcoming environment for guests. Reviews frequently highlight the staff's friendliness and professionalism with many describing the team as super friendly, polite and attentive. The reception staff receive particular commendation for their helpful and efficient service, ensuring smooth check-ins and providing valuable assistance during guests' stays.
Guests appreciate the personal treatment they receive, noting the staff's responsiveness and the kindness shown throughout their visit. The dining and bar staff are also recognized for their attentiveness and friendly nature, contributing to an overall pleasant dining experience.
Moreover, the staff's ability to remain professional and courteous, even during busy times, doesn’t go unnoticed. Their high level of competence and genuine willingness to assist guests stands out, winning over many visitors. Several reviews mention the welcoming atmosphere created by the entire on-site team, from reception to dining and cleaning staff, who all contribute to a smooth and enjoyable stay.
However, it's worth noting that there were occasional mentions of a less enthusiastic reception from certain staff members. Despite this, the overwhelming sentiment is one of gratitude for the kindness, helpfulness and superb service provided by the team at DoubleTree by Hilton Girona.
Visitors to the DoubleTree by Hilton Girona have shared mixed experiences with the hotel's wifi service. On the positive side, many guests reported good, reliable and free wifi, describing it as clean, strong and well-functioning. Several reviewers appreciated the high-speed internet and secure connection, which made their stay more enjoyable, especially for those needing to stay connected for work.
However, not all experiences were as favorable. Some guests found the wifi to be slow and intermittent with difficulties logging on and instances where the wifi refused to connect altogether. A few mentioned that the internet service was dependent on creating a Hilton Honors account, which could be inconvenient. Additionally, there were cases where the TV in the room did not connect to the wifi, further affecting the overall connectivity experience.
Overall, while many guests enjoyed a smooth and efficient internet service, there were notable inconsistencies that the hotel might need to address to ensure a consistently high standard for all visitors.
The rooftop pool area at the DoubleTree by Hilton Girona receives mixed feedback from guests. Positively, the pool is often described as clean, nice and offering spectacular views of the city, which makes it a pleasant spot to unwind, especially in the summer months. The rooftop setting is particularly appreciated for its ambiance and the beautiful cityscape it showcases. Some guests highlight that the pool area is cozy and quiet, providing a relaxing atmosphere to enjoy a swim.
However, many reviews point out that the pool is notably small, much smaller than the photos might suggest. This limited size often leads to issues with overcrowding and a scarcity of sun loungers. Some visitors find it difficult to secure seating around the pool, which can detract from the overall experience. Additionally, there are comments on the pool's maintenance with a few guests noting that it could be cleaner and better maintained, mentioning instances of dirty water and mold.
While the rooftop pool itself is a highlight for many, there are repeated mentions of it being closed for various reasons, sometimes unexpectedly. This left some guests disappointed, especially those who specifically booked the hotel to use the pool. The pool's restricted schedule and the need for reservations add another layer of complexity for those wishing to enjoy the facility.
Overall, the rooftop pool at DoubleTree by Hilton Girona offers a charming and scenic retreat, but its small size, occasional maintenance issues and accessibility concerns may affect the experience for some guests.
When considering parking options at the DoubleTree by Hilton Girona, several key points emerge from guest reviews. The hotel offers secure and convenient parking with a private underground garage available for an additional fee, usually around 14 to 15 euros per day. This underground garage, directly connected to the hotel, provides a safe space for vehicles and some guests noted it was particularly good for securing their cars. The parking is described as reasonably priced compared to other public options and there is the convenience of having parking directly beneath the hotel. Additionally, some found it easy to park on the street for free or at a low cost, typically a short walk from the hotel.
However, experiences vary widely in terms of space and accessibility. Guests often mentioned that the underground parking spaces are quite narrow and can be challenging to maneuver, particularly for midsize cars. Moreover, the parking garage can be tricky to navigate and at times, fully booked, leaving no spaces available. A few guests expressed frustration with the complex layout and difficulty in finding the parking entrance. Despite these challenges, many found the option of secure, underground parking beneficial, especially for those seeking peace of mind during their stay.
Situated conveniently close to a number of parks, DoubleTree by Hilton Girona is widely praised for its family-friendly atmosphere. The hotel offers a good option for families, featuring decent-sized rooms and adjoining configurations that are ideal for accommodating large groups or ensuring parents can keep a close eye on young ones. Guests highlight the family rooms, which, while sometimes described as small, are equipped appropriately and can include cribs upon request.
The comfort level of the rooms receives positive remarks with some guests noting that their rooms were luxurious and great in size, ensuring a pleasant family stay. Cleanliness and a welcoming reception add to the friendly vibe of the hotel which is well cared for and consciously child-friendly.
Despite its numerous advantages for families, some reviews mention certain inconveniences, such as a lack of essential items like toilet brushes and sink plugs in the bathrooms, which could be challenging for those with smaller children. There is also a mention of no sunbeds and limited food options at the bar with parents advised to bring their own snacks.
Overall, the DoubleTree by Hilton Girona is seen as a great place for discovering Girona as a family and serves as a comfortable and affordable stopover, offering a pleasant break for families.
The DoubleTree by Hilton Girona has garnered a mix of reviews regarding its four-star rating, facilities and services. While some guests describe it as a nice four-star hotel, others argue it falls short of Hilton standards and the expected quality for its rating. Several reviewers feel the hotel is quite basic with minimal amenities for a four-star establishment. Common criticisms include the lack of extra services, such as no complimentary water in the fridge and charging for coffee, which some believe does not live up to the hotel's advertised four-star status.
Though the hotel maintains a generally good category for its rating, many visitors expected more from a four-star experience. Issues such as poor renovation standards, no tea/coffee making facilities and limited services have been highlighted. The hotel’s value is seen as good by some, yet some guests find it expensive for the location and amenities provided.
However, despite these criticisms, the hotel does receive recognition for being a pleasant place to stay with good value for its category. It is often recommended for a getaway, albeit with the acknowledgment that it might not fully meet the four-star expectations of more discerning travelers. Overall, while the DoubleTree by Hilton Girona stands as a decent option, it might benefit from enhancements to align more closely with four-star standards.
DoubleTree by Hilton Girona offers practical and functional accommodations specifically suited for business travelers. This well-located hotel is in close proximity to the business district, making it convenient for professionals. It features large meeting spaces and a well-equipped business center, which includes desktop computers, printers and meeting room services. The hotel staff are noted to be helpful and supportive, particularly during meetings and conferences.
Spacious rooms are geared towards business stays, offering comfortable beds and functional amenities, although some reviews mentioned a lack of private meeting spaces and business desks within the rooms. The availability of ample office space and the option for free printing at the business center proves beneficial for those with time-sensitive work requirements.
Given its central location and its good value for money, DoubleTree by Hilton Girona stands out as an ideal option for business guests. The overall atmosphere is business-friendly with services and facilities that cater specifically to professional needs, making it a reliable choice for work-related travel.
DoubleTree by Hilton Girona boasts a good location in a quiet and safe neighborhood, making it a pleasant stay for many guests. The hotel is situated close to a park and has good public transportation accessibility, which is beneficial for those needing access-friendly routes. The general accessibility of the hotel is commendable with features such as wheelchair-accessible rooms and direct elevator access to room floors providing convenience.
Guests have noted that while the hotel is overall accessible, there are some aspects that need improvement. The door frames in particular have been described as damaged, which may affect ease of movement. Additionally, the accessibility features in some rooms are only partial, indicating that there is room for enhancement in this area.
The staff at DoubleTree by Hilton Girona receive high praise for being friendly, welcoming and approachable. Despite a few communication barriers, such as reception staff not speaking Catalan, the staff generally create a positive experience for guests.
The hotel's location is highly walkable with a convenient 15-minute walk to the town, adding to the overall ease of access. Parking options are well-reviewed with free parking available around the area and convenient parking offered by the hotel.
While the fitness room is noted to be somewhat neglected, the hotel provides good facilities otherwise. Despite the slow elevators, the accessibility to major areas within the hotel is generally good, making it a viable option for guests with disabilities looking for a comfortable and approachable stay in Girona.
Nestled in the heart of Girona, the DoubleTree by Hilton Girona offers a charming feature that many guests have found delightful: a rooftop pool. Situated on the 6th floor, this rooftop oasis provides an excellent spot to soak up the sun while enjoying panoramic views of the city. The ambiance is enhanced by a rooftop bar, making it a perfect location to watch the sunset.
Although the views and the atmosphere are widely praised, the rooftop pool itself garners mixed feedback. It's described as clean and well-maintained, often a welcome reprieve after a long day of sightseeing. However, it is also noted to be small and, at times, quite cold, deterring some from taking a dip. Limited lounge chairs can make it a challenge to find a comfortable spot during peak times.
The availability of the rooftop amenities is another point of contention. Guests have often found the rooftop area, including the pool and bar, closed unexpectedly or only open during certain seasons, which has led to some disappointment among travelers.
In summary, the rooftop pool at the DoubleTree by Hilton Girona is a lovely feature with beautiful city views and a relaxing atmosphere. Its small size and seasonal availability are considerations to keep in mind, but for those fortunate enough to visit when it is open, the rooftop pool can enhance the overall experience of staying at this hotel.
DoubleTree by Hilton Girona has received a mix of feedback regarding its suitability for honeymooners. On the positive side, many guests have found it to be perfect for honeymooners with a romantic ambiance and the option of a luxury honeymoon. The hotel offers a honeymoon suite, which has pleased several visitors who appreciated the romantic honeymoon package and complimentary amenities provided. In addition, the special service package for honeymooners and the welcome detail upon arrival have been highlighted as thoughtful touches that enhance the experience.
However, not all feedback has been glowing. Some guests have noted that the honeymoon suite is small and that certain times of the year might be awkward for a honeymoon stay. Despite these occasional drawbacks, the overall sentiment points to the DoubleTree by Hilton Girona as an appealing destination for a memorable honeymoon.
The DoubleTree by Hilton Girona presents itself as an inviting venue for those seeking a romantic experience. The hotel boasts a quiet and cozy ambiance, further enhanced by charming romantic amenities such as suites with fireplaces, large bathtubs and turndown service with flowers on the bed. The rooms, many with a scenic view, create an ideal backdrop for memorable romantic nights and special occasions like honeymoons.
Its overall romantic atmosphere makes it perfect for a weekend getaway or an intimate date night, setting the scene with romantic hotel rooms and a fresh, captivating allure. Guests have consistently highlighted that the hotel is a nice place for a romantic stay with an atmosphere and amenities that make it perfect for couples and honeymooners. The romantic setting completes the experience, making it an ideal accommodation for those looking to enjoy a special romantic getaway.
DoubleTree by Hilton Girona is a commendable option for those traveling with pets, particularly dogs. With a variety of dog-friendly facilities and services, the hotel makes it easy for pet owners to enjoy their stay. Dogs are warmly welcomed and allowed in the rooms and there are great outdoor spaces like the adjacent park that are ideal for walks and playtime. Visitors noted that dogs are permitted to join their owners for breakfast, provided they stay by the table. As a nice gesture, the hotel provides a small can of dog food upon arrival.
However, there are some aspects to consider. Pets are allowed for an additional fee of €25 per night, which some guests found to be excessively high, especially given the absence of amenities such as dog bowls and sleeping options that are commonly provided in other pet-friendly accommodations. Additionally, dogs aren’t allowed in the rooftop area, which may be a minor inconvenience.
Despite these points, the overall environment at DoubleTree by Hilton Girona is welcoming for pets, making it a solid choice for travelers accompanied by their furry friends.
Location Show Map
Location
The proximity to major roads and the highway makes the hotel especially convenient for travelers, providing straightforward access whether arriving by car or utilizing the nearby train and bus stations. Parking is hassle-free with options for free or secure parking available in the surrounding area.
Guests appreciate the hotel's closeness to everyday amenities such as supermarkets, parks, including a particularly large one suitable for dog walking and a variety of restaurants. Its location next to the Auditori and relatively near the train station adds to its appeal for visitors in town for specific events or quick transits.
Despite being situated in a somewhat residential area, the walk to the city center is described as manageable and enjoyable, often taking guests through nice parks and flat walkways. The surrounding neighborhood is noted for its tranquility and safety, offering a peaceful retreat after a day of sightseeing.
Overall, the DoubleTree by Hilton Girona is well-regarded for its balanced location—far enough to afford peace and easy parking, yet near enough to walk or bike to the vibrant old town and central Girona attractions. This accessibility makes it an excellent base for both short visits and extended stays, ensuring a pleasant experience for all types of travelers.
Breakfast
The hotel's breakfast staff were frequently commended for their friendliness and helpfulness, adding to the overall positive experience. Some guests noted specific highlights such as beautifully presented dishes and a cozy breakfast environment.
However, there were occasional mentions of areas for improvement. A few guests felt that the hot food selection was not up to the Hilton standard, describing issues such as cold items and subpar coffee. The use of plastic containers during the COVID-19 pandemic was another point of contention with some finding it off-putting. Furthermore, some reviewers mentioned the breakfast being somewhat expensive for what was offered.
Despite these minor drawbacks, the majority of guests found the breakfast to be very good, well-organized and plentiful, making it a commendable start to their day at DoubleTree by Hilton Girona.
Dinner
Guests commonly highlight the efficient and pleasant service at the restaurant, contributing positively to their overall dining experience. The restaurant interiors, although noted for being cozy by some, were also criticized for feeling cold and unwelcoming by others. The limited menu variety is a recurring critique and several diners found the dinner options to be somewhat restrictive. Issues with food temperature and preparation were mentioned with specific complaints about undercooked or reheated dishes.
Despite some negative feedback, many guests found the meals to be satisfying with dinner being described as plentiful and tasty. The restaurant's evening service, however, begins at 8 pm, which some guests found inconveniently late. There were also mentions of the restaurant being closed for lunch, causing some inconvenience.
In summary, while the restaurant at DoubleTree by Hilton Girona is commended for its good food, value and service, it faces critiques regarding limited menu options, food preparation and the dining environment's ambiance. Travelers who prioritize value and friendly service might find this dining option suitable, but those seeking a varied menu and flexible meal timings might need to adjust their expectations.
Rooms
Most reviews praise the rooms for being well-equipped and offering modern facilities with many mentioning the extra-large beds, spacious bathrooms and cozy atmosphere. There are also comments about practical additions like room service, safety boxes and in-room refrigerators.
However, some reviews indicate occasional issues, such as damaged terrace doors, older furniture showing wear and tear and maintenance problems in certain areas. Despite these occasional downsides, guests often mention complimentary upgrades to suites, highlighting the hotel’s commitment to guest satisfaction.
The rooms' spacious layout, including large balconies and seating areas, allows for a comfortable stay, whether for business or leisure. In summary, while some rooms show minor wear, the overall guest experience is positively influenced by the spacious, modern and well-maintained accommodations at DoubleTree by Hilton Girona.
Beds
While there were occasional mentions of beds being less comfortable than previous stays or the inconvenience of two single beds pushed together, these issues appear to be exceptions rather than the norm. The majority of guests speak highly of the bed comfort, emphasizing the great night’s sleep they enjoyed.
In essence, the beds at this hotel are described as cozy, luxurious and a key component of a positive stay, often highlighted as the best part by many guests. Whether it’s the super wide and spacious design or the plush, magic pillows, the sleeping arrangements at DoubleTree by Hilton Girona have left a lasting impression on visitors, ensuring they wake up refreshed and satisfied.
Cleanliness
Additionally, the general ambiance of the hotel, paired with the friendliness of the staff, enhances the feeling of cleanliness and comfort. Both the rooms and common areas, including bathrooms and pools, are described as very clean, often being noted as exceptionally or spotlessly clean. There are minor mentions of certain aspects needing improvement, such as occasional issues with specific room cleanings or isolated areas like mold in joints and lime residue. Nonetheless, such instances are rare and do not overshadow the overall positive feedback.
In summary, the exceptional cleanliness and comfortable facilities at DoubleTree by Hilton Girona create a pleasant and welcoming environment for guests, securing the hotel as a favored choice for those visiting Girona.
Staff
Guests appreciate the personal treatment they receive, noting the staff's responsiveness and the kindness shown throughout their visit. The dining and bar staff are also recognized for their attentiveness and friendly nature, contributing to an overall pleasant dining experience.
Moreover, the staff's ability to remain professional and courteous, even during busy times, doesn’t go unnoticed. Their high level of competence and genuine willingness to assist guests stands out, winning over many visitors. Several reviews mention the welcoming atmosphere created by the entire on-site team, from reception to dining and cleaning staff, who all contribute to a smooth and enjoyable stay.
However, it's worth noting that there were occasional mentions of a less enthusiastic reception from certain staff members. Despite this, the overwhelming sentiment is one of gratitude for the kindness, helpfulness and superb service provided by the team at DoubleTree by Hilton Girona.
Wi-Fi
However, not all experiences were as favorable. Some guests found the wifi to be slow and intermittent with difficulties logging on and instances where the wifi refused to connect altogether. A few mentioned that the internet service was dependent on creating a Hilton Honors account, which could be inconvenient. Additionally, there were cases where the TV in the room did not connect to the wifi, further affecting the overall connectivity experience.
Overall, while many guests enjoyed a smooth and efficient internet service, there were notable inconsistencies that the hotel might need to address to ensure a consistently high standard for all visitors.
Pool
However, many reviews point out that the pool is notably small, much smaller than the photos might suggest. This limited size often leads to issues with overcrowding and a scarcity of sun loungers. Some visitors find it difficult to secure seating around the pool, which can detract from the overall experience. Additionally, there are comments on the pool's maintenance with a few guests noting that it could be cleaner and better maintained, mentioning instances of dirty water and mold.
While the rooftop pool itself is a highlight for many, there are repeated mentions of it being closed for various reasons, sometimes unexpectedly. This left some guests disappointed, especially those who specifically booked the hotel to use the pool. The pool's restricted schedule and the need for reservations add another layer of complexity for those wishing to enjoy the facility.
Overall, the rooftop pool at DoubleTree by Hilton Girona offers a charming and scenic retreat, but its small size, occasional maintenance issues and accessibility concerns may affect the experience for some guests.
Parking
However, experiences vary widely in terms of space and accessibility. Guests often mentioned that the underground parking spaces are quite narrow and can be challenging to maneuver, particularly for midsize cars. Moreover, the parking garage can be tricky to navigate and at times, fully booked, leaving no spaces available. A few guests expressed frustration with the complex layout and difficulty in finding the parking entrance. Despite these challenges, many found the option of secure, underground parking beneficial, especially for those seeking peace of mind during their stay.
Family
The comfort level of the rooms receives positive remarks with some guests noting that their rooms were luxurious and great in size, ensuring a pleasant family stay. Cleanliness and a welcoming reception add to the friendly vibe of the hotel which is well cared for and consciously child-friendly.
Despite its numerous advantages for families, some reviews mention certain inconveniences, such as a lack of essential items like toilet brushes and sink plugs in the bathrooms, which could be challenging for those with smaller children. There is also a mention of no sunbeds and limited food options at the bar with parents advised to bring their own snacks.
Overall, the DoubleTree by Hilton Girona is seen as a great place for discovering Girona as a family and serves as a comfortable and affordable stopover, offering a pleasant break for families.
4 Star
Though the hotel maintains a generally good category for its rating, many visitors expected more from a four-star experience. Issues such as poor renovation standards, no tea/coffee making facilities and limited services have been highlighted. The hotel’s value is seen as good by some, yet some guests find it expensive for the location and amenities provided.
However, despite these criticisms, the hotel does receive recognition for being a pleasant place to stay with good value for its category. It is often recommended for a getaway, albeit with the acknowledgment that it might not fully meet the four-star expectations of more discerning travelers. Overall, while the DoubleTree by Hilton Girona stands as a decent option, it might benefit from enhancements to align more closely with four-star standards.
Business
Spacious rooms are geared towards business stays, offering comfortable beds and functional amenities, although some reviews mentioned a lack of private meeting spaces and business desks within the rooms. The availability of ample office space and the option for free printing at the business center proves beneficial for those with time-sensitive work requirements.
Given its central location and its good value for money, DoubleTree by Hilton Girona stands out as an ideal option for business guests. The overall atmosphere is business-friendly with services and facilities that cater specifically to professional needs, making it a reliable choice for work-related travel.
Accessible
Guests have noted that while the hotel is overall accessible, there are some aspects that need improvement. The door frames in particular have been described as damaged, which may affect ease of movement. Additionally, the accessibility features in some rooms are only partial, indicating that there is room for enhancement in this area.
The staff at DoubleTree by Hilton Girona receive high praise for being friendly, welcoming and approachable. Despite a few communication barriers, such as reception staff not speaking Catalan, the staff generally create a positive experience for guests.
The hotel's location is highly walkable with a convenient 15-minute walk to the town, adding to the overall ease of access. Parking options are well-reviewed with free parking available around the area and convenient parking offered by the hotel.
While the fitness room is noted to be somewhat neglected, the hotel provides good facilities otherwise. Despite the slow elevators, the accessibility to major areas within the hotel is generally good, making it a viable option for guests with disabilities looking for a comfortable and approachable stay in Girona.
Rooftop Pool
Although the views and the atmosphere are widely praised, the rooftop pool itself garners mixed feedback. It's described as clean and well-maintained, often a welcome reprieve after a long day of sightseeing. However, it is also noted to be small and, at times, quite cold, deterring some from taking a dip. Limited lounge chairs can make it a challenge to find a comfortable spot during peak times.
The availability of the rooftop amenities is another point of contention. Guests have often found the rooftop area, including the pool and bar, closed unexpectedly or only open during certain seasons, which has led to some disappointment among travelers.
In summary, the rooftop pool at the DoubleTree by Hilton Girona is a lovely feature with beautiful city views and a relaxing atmosphere. Its small size and seasonal availability are considerations to keep in mind, but for those fortunate enough to visit when it is open, the rooftop pool can enhance the overall experience of staying at this hotel.
Honeymoon
However, not all feedback has been glowing. Some guests have noted that the honeymoon suite is small and that certain times of the year might be awkward for a honeymoon stay. Despite these occasional drawbacks, the overall sentiment points to the DoubleTree by Hilton Girona as an appealing destination for a memorable honeymoon.
Romantic
Its overall romantic atmosphere makes it perfect for a weekend getaway or an intimate date night, setting the scene with romantic hotel rooms and a fresh, captivating allure. Guests have consistently highlighted that the hotel is a nice place for a romantic stay with an atmosphere and amenities that make it perfect for couples and honeymooners. The romantic setting completes the experience, making it an ideal accommodation for those looking to enjoy a special romantic getaway.
Dog Friendly
However, there are some aspects to consider. Pets are allowed for an additional fee of €25 per night, which some guests found to be excessively high, especially given the absence of amenities such as dog bowls and sleeping options that are commonly provided in other pet-friendly accommodations. Additionally, dogs aren’t allowed in the rooftop area, which may be a minor inconvenience.
Despite these points, the overall environment at DoubleTree by Hilton Girona is welcoming for pets, making it a solid choice for travelers accompanied by their furry friends.
Yes, DoubleTree by Hilton Girona has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool.
No, a spa isn't available at DoubleTree by Hilton Girona.
Yes, DoubleTree by Hilton Girona welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton Girona.
No, DoubleTree by Hilton Girona doesn't have a gym.
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