Kuantan3.81885000,
103.31272400,
No. 13, 15, 17, 19 And 21, Lorong Bukit Ubi 63(Show on Map)
6.7
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsSun Inns Rest House Kuantan is a popular choice among travelers, offering a strategic location on the outskirts of Kuantan while remaining conveniently close to the city center. Its proximity to main attractions, essential amenities, and government offices makes it an appealing option for both leisure and business visitors. Guests appreciate the serene environment, easy access via car or ride-sharing services, and the added benefit of affordable rates, without compromising on location.
The rooms are frequently praised for their spaciousness and comfort, noted as ideal for families due to the generous configurations and amenities like air conditioning, fans, and WiFi. Some rooms come with balconies, providing an extra feature for guests to enjoy. However, there are occasional concerns about cleanliness and ventilation, highlighting musty smells and soundproofing issues. Despite these points, the overall room condition is seen as satisfactory, supported by the exceptional service of the friendly staff.
Cleanliness reviews are mixed, with initial positive impressions challenged by reports of unsatisfactory conditions in some areas, particularly regarding rooms and bathrooms. Complaints include dusty floors, moldy walls, and stained towels, alongside mentions of musty odors and cleanliness issues such as bedbugs. Yet, the friendly and accommodating staff, notably Fatin, enhance the guest experience and help mitigate these concerns to some extent.
Parking facilities are well-regarded, offering easy and free access near the city center. Though adequate for most, parking can occasionally become limited during peak times. This, coupled with frequent positive remarks about the staff’s friendliness, adds to the appealing atmosphere of Sun Inns Rest House Kuantan.
While beds are often described as soft and clean by some guests, there are notable concerns about maintenance, with mentions of stains, firmness issues, and wear on bedding materials. Addressing these aspects could improve the overall guest experience. Despite the cleanliness issues, the overall affordability and strategic location make Sun Inns Rest House Kuantan a favorable option for budget-conscious travelers. Show more
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Categories
Guest House with Parking
Sun Inns Rest House Kuantan is listed as a guesthouse offering parking facilities for its visitors.
3-Star Guest House
This rest house provides budget-friendly accommodations and essential amenities, including Wi-Fi access. Its location offers easy access to local attractions and transportation, making it a practical choice for travelers.
Cheap Guest House
Room Types
Deluxe with WindowThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.
Superior With WindowThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.
Family3 With WindowThis family room has a tile/marble floor, view and air conditioning.
Room can accommodate up to 3 adults and 1 child (below 12 years old).
Family Room with BalconyThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Guest Reviews
6.7
Rated
Location
Nestled just on the outskirts of bustling Kuantan, Sun Inns Rest House offers travelers a strategic and convenient location that garners praise from its guests. It's remarkably close to the city center and main attractions, making it an ideal spot for anyone looking to explore the town and nearby beaches. Access to the city is straightforward, whether by car or ride-sharing services like GRAB, adding to the convenience. Despite its central proximity, guests appreciate the serene and calm environment, with the hotel being quietly tucked behind hills, ensuring restful nights.
The hotel is situated near essential amenities and government administration offices, providing an added layer of convenience for both leisure and business travelers. Visitors also highlight the benefit of easy parking, though opinions suggest it may occasionally be insufficient for all customers. Adding to its charm, the affordability and value offered by Sun Inns make it a popular choice among those seeking budget-friendly accommodation without compromising on location. The friendly staff further enhance the experience, making it a preferred stay for many visiting Kuantan.
Rooms
The rooms at Sun Inns Rest House Kuantan generally receive praise for their spaciousness and comfort. Many guests appreciate the large room size, noting it as ideal for families with its generous space including configurations with a queen bed and a single bed. The rooms are often described as clean, comfortable, and well-equipped with an air conditioner, fan, and WiFi, making for a pleasant stay. Additionally, the availability of balconies in some rooms is a notable feature for guests who enjoy extra amenities. However, a few challenges are mentioned regarding cleanliness and ventilation, with occasional reports of musty smells and insufficient soundproofing. Despite these concerns, the overall room condition is often labeled as good, contributing to a satisfying lodging experience alongside friendly staff service.
Beds
Sun Inns Rest House Kuantan offers beds that are generally appreciated for their softness and cleanliness, providing a pleasant sleeping experience for some guests. However, visitors also noted several concerns that future guests might want to consider. Reports mention that the mattresses and bedding, including pillows, sometimes come with stains and are possibly in need of refreshing. Issues with mattress firmness were observed, with some guests finding them too hard or too soft. Additionally, there were instances of watermarks and other signs of wear on the bedding materials, as well as occasional reports of cleanliness issues such as water leaks and bedbugs. Overall, while some guests find the beds comfortable, there are consistent remarks indicating that attention to maintenance and cleanliness could enhance the experience significantly.
Cleanliness
Sun Inns Rest House Kuantan presents a mixed picture when it comes to cleanliness, with a few bright spots among predominantly negative sentiments. Guests have noted that while the cleanliness of some aspects such as the pantry is satisfactory, and there are occasional mentions of comfortable facilities and friendly staff, the overall cleanliness of both rooms and bathrooms often falls short of expectations.
The bathrooms have received mixed reviews, with some guests finding them acceptable, while others report issues ranging from dusty floors to moldy walls and stained towels. Unfortunately, musty smells and dirty bed linens, including old bedsheets and pillowcases, are frequently cited, giving an impression of neglected housekeeping.
Certain reviews listed problems with the presence of mattress lice, bedbugs, and hairs on the floor, heightening concerns over hygiene standards. Complaints about unpleasant odors, including cigarette smells, further detract from the quality of the environment. Despite these issues, a few positive mentions of the friendly and accommodating staff provide a slight reprieve.
Potential visitors should temper their expectations with respect to cleanliness, acknowledging that experiences may vary widely based on these reviews.
Staff
Visitors to Sun Inns Rest House Kuantan can expect a warm and accommodating atmosphere, largely due to the standout qualities of the staff. Known for their friendliness and helpfulness, the team consistently makes a positive impact on guests. Fatin, a staff member highlighted in reviews, is especially noted for her cheerful and helpful demeanor, enhancing the overall experience at the reception. Other staff, including the receptionists, display politeness and eagerness to assist, leaving guests feeling valued and welcomed. While efficiency in solving guest problems could be improved, the courtesy and readiness to help more than compensate, creating a comforting environment for travelers. The approachable and kind nature of the staff, who are often seen smiling, is a significant highlight, making stays at Sun Inns Rest House Kuantan memorable for many.
Parking
Sun Inns Rest House Kuantan offers travelers the convenience of parking facilities in an advantageous location close to the bustling Kuantan city center. Most guests appreciate the ease of access to parking, highlighting its ample space and noting that the private parking area is both comfortable and covered. Many visitors mention that parking is generally easy to find, complimented by the establishment's strategic placement for simple trips into town. There is free parking, which further adds to the comfort and usability for guests.
However, some reviews do point out limitations regarding parking space, indicating that while lots of parking spots are available, they can be insufficient during peak times when more guests are present. Despite these occasional limitations, the overall sentiment suggests that the parking facilities at Sun Inns Rest House Kuantan are well-regarded, offering convenience and ease for most visitors during their stay.
No, Sun Inns Rest House Kuantan doesn't have any pool.
No, a spa isn't available at Sun Inns Rest House Kuantan.
No, Sun Inns Rest House Kuantan doesn't allow dogs.
Yes, parking facilities are available at Sun Inns Rest House Kuantan.
No, Sun Inns Rest House Kuantan doesn't have a gym.