Grand Hotel Lviv Casino & Spa
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Summary of reviewsGrand Hotel Lviv Casino & Spa emerges as an exceptional choice for travelers due to its prime location, luxurious amenities and high standards of service. Positioned in the heart of Lviv, the hotel offers easy access to major attractions, restaurants, shops and cultural sites, making it an ideal base for both leisure and business visitors. Its central location allows guests to immerse themselves in the city's vibrant atmosphere without the need for transportation, complemented by nearby conveniences like pharmacies and cafes.
Guests consistently praise the breakfast offerings, noting the delicious, abundant and varied range of options that cater to different tastes, including Arab cuisine. The excellent service provided by the breakfast staff enhances this experience. While a few reviewers found the breakfast relatively expensive when purchased separately, many considered it one of the best they've had, highlighting both taste and variety despite some minor areas for improvement.
The dining experience overall receives mixed reviews. Guests commend the restaurant and bar’s delicious cuisine and expertly crafted cocktails with a knowledgeable sommelier enhancing the experience. However, some feel the food options can be monotonous and not quite living up to the hotel’s caliber.
Rooms at the hotel are predominantly praised for their comfort, stylish décor and cleanliness. Guests appreciate the amenities, comfortable beds and excellent soundproofing. However, room size is a recurring concern, especially in the newer building with some rooms not matching expectations based on advertisements. Despite these issues, many guests enjoyed upgrades and notable views and cleanliness consistently stands out as a positive aspect, contributing to a pleasant stay.
The hotel excels in cleanliness with guests frequently commenting on the well-maintained and spotless environment throughout the property. The room cleaning staff are noted for their responsiveness and the overall commitment to cleanliness adds significantly to the hotel's appeal.
Staff at the Grand Hotel Lviv Casino & Spa are frequently highlighted for their friendliness, attentiveness and professionalism. This extends across all areas, including reception, dining and housekeeping. The staff’s proficiency in multiple languages, including English, is especially beneficial for international guests.
The spa facilities are a major highlight, receiving high praise for their modern, stylish and clean environment. With a variety of offerings such as saunas and professional massages, guests find the spa area to be spacious, well-maintained and providing good value. Despite minor issues like occasional slippery floors, the spa contributes significantly to the hotel’s reputation.
Feedback on the pool area is mixed; while the heated pool is appreciated for its cleanliness and ideal temperature, some guests found the main swimming pool's water a bit cold. Nonetheless, the overall pool and spa experience is positive, though the small size and disturbances from other guests can sometimes detract from the tranquil atmosphere.
Families find the hotel particularly accommodating, noting the child-friendly environment and exceptional service that caters well to the needs of families traveling with children. Safety and attention to detail make it a reassuring choice for parents.
Business travelers also find the hotel suitable with its professional atmosphere, business center and conference facilities. While parking can be an issue, the hotel's versatility makes it appealing for both business and leisure stays.
Accessibility is commendable with wheelchair-friendly spaces and specially designed rooms ensuring a comfortable stay for guests with disabilities. However, slow elevator doors can be an inconvenience.
Overall, Grand Hotel Lviv Casino & Spa offers a luxurious and comfortable stay with its excellent location, high-quality amenities and exceptional service, making it a prime choice for a wide range of travelers visiting Lviv.
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Guests consistently praise the breakfast offerings, noting the delicious, abundant and varied range of options that cater to different tastes, including Arab cuisine. The excellent service provided by the breakfast staff enhances this experience. While a few reviewers found the breakfast relatively expensive when purchased separately, many considered it one of the best they've had, highlighting both taste and variety despite some minor areas for improvement.
The dining experience overall receives mixed reviews. Guests commend the restaurant and bar’s delicious cuisine and expertly crafted cocktails with a knowledgeable sommelier enhancing the experience. However, some feel the food options can be monotonous and not quite living up to the hotel’s caliber.
Rooms at the hotel are predominantly praised for their comfort, stylish décor and cleanliness. Guests appreciate the amenities, comfortable beds and excellent soundproofing. However, room size is a recurring concern, especially in the newer building with some rooms not matching expectations based on advertisements. Despite these issues, many guests enjoyed upgrades and notable views and cleanliness consistently stands out as a positive aspect, contributing to a pleasant stay.
The hotel excels in cleanliness with guests frequently commenting on the well-maintained and spotless environment throughout the property. The room cleaning staff are noted for their responsiveness and the overall commitment to cleanliness adds significantly to the hotel's appeal.
Staff at the Grand Hotel Lviv Casino & Spa are frequently highlighted for their friendliness, attentiveness and professionalism. This extends across all areas, including reception, dining and housekeeping. The staff’s proficiency in multiple languages, including English, is especially beneficial for international guests.
The spa facilities are a major highlight, receiving high praise for their modern, stylish and clean environment. With a variety of offerings such as saunas and professional massages, guests find the spa area to be spacious, well-maintained and providing good value. Despite minor issues like occasional slippery floors, the spa contributes significantly to the hotel’s reputation.
Feedback on the pool area is mixed; while the heated pool is appreciated for its cleanliness and ideal temperature, some guests found the main swimming pool's water a bit cold. Nonetheless, the overall pool and spa experience is positive, though the small size and disturbances from other guests can sometimes detract from the tranquil atmosphere.
Families find the hotel particularly accommodating, noting the child-friendly environment and exceptional service that caters well to the needs of families traveling with children. Safety and attention to detail make it a reassuring choice for parents.
Business travelers also find the hotel suitable with its professional atmosphere, business center and conference facilities. While parking can be an issue, the hotel's versatility makes it appealing for both business and leisure stays.
Accessibility is commendable with wheelchair-friendly spaces and specially designed rooms ensuring a comfortable stay for guests with disabilities. However, slow elevator doors can be an inconvenience.
Overall, Grand Hotel Lviv Casino & Spa offers a luxurious and comfortable stay with its excellent location, high-quality amenities and exceptional service, making it a prime choice for a wide range of travelers visiting Lviv.
Hotel for Honeymoon
Offers elegant rooms, a spa area, and a glass terrace on the roof, ideal for romantic moments and relaxation. The spacious hall with a transparent dome provides a luxurious place for declarations of love.
Hotel with Spa
Located in the heart of Lviv, Grand Hotel Lviv Casino & Spa offers an ONSEN SPA, salt sauna, Kraxen, and hay room for relaxation. It provides a break from the daily routine with various spa treatments.
Family Friendly Hotel
While also offering casino and spa facilities, the Grand Hotel Lviv provides amenities suitable for families, including spacious rooms and a central location close to attractions.
Dog Friendly Hotel
Grand Hotel Lviv Casino & Spa is a pet-friendly hotel and is a popular choice for guests travelling with pets in Lviv region. It is also located centrally.
Romantic Hotel
Located in the heart of Lviv, this hotel offers luxurious accommodations, a casino, and a spa. The combination of entertainment and relaxation makes it an exciting and romantic destination for couples.
Hotel with Swimming Pool
Located in Lviv, this hotel offers a luxurious experience with its casino and spa facilities. The hotel includes a swimming pool and a variety of wellness treatments, providing a blend of entertainment and relaxation.
Heated Pool Indoor Pool
Business Hotel
The Grand Hotel Lviv Casino & Spa is listed among the top business hotels in Lviv. It is a suitable venue for business travelers looking for hotels with a casino and spa.
Accessible Hotel
Grand Hotel Lviv Casino & Spa is wheelchair accessible throughout its grounds, offering an accessible standard room. The hotel ensures ease of movement for guests with disabilities within its premises.
Hotel with Gym
Grand Hotel Lviv Casino & Spa offers a state-of-the-art fitness center and a spa. These facilities provide guests with comprehensive wellness and exercise options during their stay.
Hotel with Indoor Pool
Grand Hotel Lviv Casino & Spa provides an indoor pool with 24-hour access and sun loungers for guest convenience. The pool area includes a poolside bar, and the hotel's full-service spa offers a sauna, hot tub, steam room, and Turkish bath/hammam.
Hotel with Heated Pool
Grand Hotel Lviv Casino & Spa is consistently praised for its heated pool, which guests note for its cleanliness and ideal temperature, making it usable year-round.
Luxury Hotel
Guest Reviews
Nestled in the heart of Lviv, the Grand Hotel Lviv Casino & Spa boasts an exceptional location that makes it a top choice for visitors looking to explore the city's cultural and historical charm. Conveniently situated in the city center, this luxurious hotel provides easy access to all major attractions, ensuring that everything you need is just a short walk away. Guests consistently praise the central location, noting its proximity to museums, restaurants, cafes and historic sites. The unbeatable position on the main square and the close vicinity to the Town Hall offer visitors an immersive Lviv experience.
Whether staying for business or leisure, the hotel's location ensures that getting around is effortless and stress-free. The site is surrounded by the city's vibrant atmosphere, making it ideal for tourists who wish to explore without needing transportation. Additionally, the nearby amenities, including shops and pharmacies, add to the convenience, allowing guests to enjoy both comfort and accessibility. The Grand Hotel Lviv not only provides an excellent base for sightseeing but also offers a tranquil retreat amidst the bustling city, complete with modern amenities, a beautiful spa and friendly, responsive staff. Its prime location and extensive facilities make it a standout choice for anyone visiting Lviv.
At the Grand Hotel Lviv Casino & Spa, breakfast seems to be a highlight for many guests. Countless reviews praise the breakfast for being delicious, abundant and varied with some describing it as fantastic, amazing and rich. The buffet serves a diverse range of assortments, catering to various tastes, including those of Arab cuisine. The staff’s excellent service also adds to the overall positive experience.
Guests appreciated the option to have breakfast in the hotel restaurant and the availability of morning aperitifs, such as sparkling coffee or cider. However, some found the breakfast to be quite expensive when purchased separately, though they acknowledged it was very complete.
While there were a few mentions of the breakfast being weak or average and some concerns about the variety and quality of coffee, the majority of reviews reflect satisfaction. Notably, some guests even rated the breakfast as the best they've had, highlighting its suitability and diversity. Overall, the breakfast at Grand Hotel Lviv Casino & Spa receives high marks for its taste, variety and excellent staff service, despite minor areas that could see improvement.
The dining experience at Grand Hotel Lviv Casino & Spa garners mixed reviews from guests, but the highlights are notable. Many guests commend the delicious cuisine offered in both the restaurant and bar with particular praise for the cocktails. The restaurant is recognized for its varied dishes and expertly crafted drinks, featuring a knowledgeable sommelier who provides excellent wine recommendations. Breakfasts are described as tasty, although some visitors feel the food options are somewhat monotonous and not particularly tasty, especially for a hotel of this caliber. Despite an instance where the restaurant wasn't operational without an alternative provided, those who stayed later appreciated a deliciously organized dinner after 9 pm. While restaurant prices are acknowledged, the inner courtyard offers an array of cafes for breakfast, lunch and dinner, which enriches the overall dining landscape.
The rooms at Grand Hotel Lviv Casino & Spa are predominantly praised for their high level of comfort and cleanliness. Many guests appreciate the stylish, cozy and well-decorated interiors, noting that the rooms come with all necessary amenities, including tea and coffee. The hotel ensures quality finishes and offers comfortable beds with excellent soundproofing enhancing the overall experience. Many reviews mention the friendly and helpful staff, which adds to the positive experience.
However, room size appears to be a recurring concern with numerous guests finding the rooms smaller than expected, particularly in the new building. A few reviews highlight that the rooms didn't match the anticipated level or advertised photos with some deficiencies such as the absence of shower curtains or bidets noted. Issues with room allocation, such as not getting rooms next to each other or difficulties accessing certain floors with the elevator, were mentioned as well.
Despite these drawbacks, several guests had their rooms upgraded and enjoyed views of Prospekt Svobody. Cleanliness stands out as a strong point with rooms reported to be very clean and serviced twice daily. Overall, while the room sizes might be smaller than some guests would prefer, the comfortable and well-maintained accommodations, along with a friendly staff and great amenities, contribute to a generally positive stay at the hotel.
The beds at Grand Hotel Lviv Casino & Spa receive high praise for their extreme comfort and quality. Guests frequently describe the beds as very comfortable with some highlighting the quality of the bed linen. Despite some rooms being on the smaller side, the comfort of the beds remains a standout feature. However, there are mixed opinions about the pillows with some finding them overly firm. While the majority of the feedback about bed comfort is positive, a few guests noted that the king-size and other beds can be surprisingly small. Overall, the beds offer a very comfortable sleeping experience, albeit with some variability in size and pillow preference.
Grand Hotel Lviv Casino & Spa has received overwhelmingly positive remarks regarding its cleanliness from its guests. The hotel is described as incredibly clean, well-maintained and characterized by attention to detail. Visitors frequently comment on the clean, new rooms that are both stylish and cozy with comfortable and warm beds. The consistent cleanliness extends to the entire property, making for a pleasant and comfortable experience.
The room cleaning staff are noted for their responsiveness and the high quality of cleanliness adds to the overall comfort. Facilities are also recognized for meeting high cleanliness standards, contributing to the beautiful and comfortable ambiance of the hotel. However, a few guests mentioned minor issues, such as toilets that smelled and occasional problems with room cleaning or sink drainage.
Overall, the hotel's commitment to maintaining a pristine environment significantly enhances its appeal, making it a top choice for travelers seeking a clean and well-kept accommodation. The reception staff's kindness and proficiency in English further improve the stay, ensuring guests feel well-tended to and comfortable.
Visiting Grand Hotel Lviv Casino & Spa promises an experience marked by exceptional service, particularly from its staff. Guests frequently highlight the friendly, attentive and helpful nature of the hotel personnel. Whether interacting with the reception team, concierge or restaurant staff, patrons find a consistent level of professionalism and genuine hospitality.
The staff's dedication is apparent in numerous facets of the hotel experience. Receptionists are noted for their kindness and responsiveness, often speaking multiple languages including English, which greatly assists international visitors. The cleaning staff and room attendants are praised for their thoroughness and attentiveness, contributing to the overall comfort of the stay.
In the hotel's dining areas, the personnel stand out for their amiable and professional demeanor, enhancing the dining experience. From the quick service in the parking area to the attentive maids, every interaction reflects a commitment to guest satisfaction.
While most reviews laud the staff, a few indicate areas for potential improvement in service consistency. Nevertheless, the overwhelming majority of feedback highlights a top-notch service standard, supported by the staff's readiness to go the extra mile to ensure a pleasant stay.
In conclusion, the Grand Hotel Lviv Casino & Spa boasts an excellent team that consistently delivers warm, professional service, significantly enhancing the overall guest experience.
The spa at Grand Hotel Lviv Casino & Spa consistently stands out as a highlight for guests, receiving high praise for its modern, stylish and clean facilities. Visitors appreciate the variety of offerings, including multiple types of saunas, a jacuzzi and professional massage therapists. Many describe the spa as excellent, phenomenal and delightful, emphasizing its beautiful, elegant design.
The spa area, which includes a pool, is frequently mentioned as being spacious and well-maintained. Guests note that it provides a great value, even if some find the treatments a bit pricey. The ability to use the spa all day adds to its appeal and minor issues, such as occasionally slippery floors or technical issues, don't seem to overshadow the overall positive experience.
Overall, the spa at Grand Hotel Lviv Casino & Spa is a significant draw for visitors, contributing to the hotel's reputation as one of the best places to stay in the area.
The pool area at Grand Hotel Lviv Casino & Spa receives a mix of feedback from guests. Many highlight it as a great and spectacular feature of the hotel with commendations for a good heated pool and the inclusion of multiple pool options alongside the spa services. However, several guests note that the main swimming pool's water tends to be on the colder side. Despite these concerns, the overall pool and spa experience is appreciated by visitors, although the small pool area and occasional disturbances from other guests, such as children jumping in the water, may affect the tranquil atmosphere for some.
Grand Hotel Lviv Casino & Spa stands out as a top choice for family vacations. Many guests commend the hotel for its high level of service, noting the exceptional care taken to make families feel at home. Families traveling with children are particularly pleased with the attention to their needs, such as the provision of free extra beds for children and the overall child-friendly environment. Safety is another highlight, making it a reassuring choice for parents. The pool and spa facilities are well-loved, adding a relaxing dimension to the family stay. The hotel's staff consistently receive praise for creating a welcoming atmosphere, likened to staying with family, making it a highly recommended destination for those traveling with children.
The Grand Hotel Lviv Casino & Spa is highly regarded as an excellent choice for business travelers, providing a professional atmosphere suitable for business trips. It boasts a large business center, complemented by meeting and conference rooms that cater to diverse professional needs. While the hotel staff is often described as professional, there's a consensus that the receptionists could improve their professionalism. Potential guests should note that parking can be an issue, which may inconvenience busy individuals with cars. Despite this, the hotel also appeals to guests on romantic trips, including honeymoons, making it a versatile option for both business and leisure stays.
Grand Hotel Lviv Casino & Spa offers commendable accessibility features that make it suitable for guests with disabilities. The hotel ensures a comfortable stay with accessible facilities, including wheelchair-friendly spaces and specially designed accessible rooms. Visitors can take advantage of the pool, spa and gym, which are available for use throughout the day. However, guests noted that the elevator doors operate slowly, which could be an inconvenience. While the hotel is not ideal for stays with children, it caters well to business travelers and those seeking a romantic getaway.
Guests at the Grand Hotel Lviv Casino & Spa consistently praise the hotel's heated pool with many highlighting its cleanliness and ideal temperature. The pool's warmth provides comfort even in challenging conditions, making it a reliable amenity throughout the year. Visitors appreciate the invitingly warm water, contributing to a relaxing and enjoyable swimming experience. However, some guests noted the absence of a heated towel rack, which could enhance the overall comfort. Despite this, the heated pool remains a standout feature of the hotel, meeting and often exceeding guests' expectations.
Guests have shared their experiences about the indoor pool at the Grand Hotel Lviv Casino & Spa. Many appreciated the presence of an all-weather indoor pool, highlighting its convenience regardless of external conditions. Users frequently mentioned the swimming pool, indicating its significance as a key feature of the hotel's amenities. The indoor swimming area received positive remarks for its enjoyable atmosphere. However, a few reviews noted that the indoor swimming pool was not heated, which could be a drawback for some guests. There were also suggestions to extend the working hours of the spa to better accommodate visitors' schedules. Overall, the attached lounge with the room and the indoor pool were well-received, contributing to a pleasant stay at the hotel.
Grand Hotel Lviv Casino & Spa offers a truly 5-star experience that impresses with its high standards and luxurious offerings. The hotel exudes elegance and boasts classic, luxurious furniture, contributing to its sophisticated ambiance. Guests can enjoy spacious, luxury rooms and large suites, some featuring balconies with street views. The facilities are of a superior quality, particularly the spa, which adds to the overall sense of opulence. This new and very elegant address in Lviv indeed lives up to the reputation of a luxury hotel, ensuring a memorable stay for those seeking comfort and indulgence.
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Location
Whether staying for business or leisure, the hotel's location ensures that getting around is effortless and stress-free. The site is surrounded by the city's vibrant atmosphere, making it ideal for tourists who wish to explore without needing transportation. Additionally, the nearby amenities, including shops and pharmacies, add to the convenience, allowing guests to enjoy both comfort and accessibility. The Grand Hotel Lviv not only provides an excellent base for sightseeing but also offers a tranquil retreat amidst the bustling city, complete with modern amenities, a beautiful spa and friendly, responsive staff. Its prime location and extensive facilities make it a standout choice for anyone visiting Lviv.
Breakfast
Guests appreciated the option to have breakfast in the hotel restaurant and the availability of morning aperitifs, such as sparkling coffee or cider. However, some found the breakfast to be quite expensive when purchased separately, though they acknowledged it was very complete.
While there were a few mentions of the breakfast being weak or average and some concerns about the variety and quality of coffee, the majority of reviews reflect satisfaction. Notably, some guests even rated the breakfast as the best they've had, highlighting its suitability and diversity. Overall, the breakfast at Grand Hotel Lviv Casino & Spa receives high marks for its taste, variety and excellent staff service, despite minor areas that could see improvement.
Dinner
Rooms
However, room size appears to be a recurring concern with numerous guests finding the rooms smaller than expected, particularly in the new building. A few reviews highlight that the rooms didn't match the anticipated level or advertised photos with some deficiencies such as the absence of shower curtains or bidets noted. Issues with room allocation, such as not getting rooms next to each other or difficulties accessing certain floors with the elevator, were mentioned as well.
Despite these drawbacks, several guests had their rooms upgraded and enjoyed views of Prospekt Svobody. Cleanliness stands out as a strong point with rooms reported to be very clean and serviced twice daily. Overall, while the room sizes might be smaller than some guests would prefer, the comfortable and well-maintained accommodations, along with a friendly staff and great amenities, contribute to a generally positive stay at the hotel.
Beds
Cleanliness
The room cleaning staff are noted for their responsiveness and the high quality of cleanliness adds to the overall comfort. Facilities are also recognized for meeting high cleanliness standards, contributing to the beautiful and comfortable ambiance of the hotel. However, a few guests mentioned minor issues, such as toilets that smelled and occasional problems with room cleaning or sink drainage.
Overall, the hotel's commitment to maintaining a pristine environment significantly enhances its appeal, making it a top choice for travelers seeking a clean and well-kept accommodation. The reception staff's kindness and proficiency in English further improve the stay, ensuring guests feel well-tended to and comfortable.
Staff
The staff's dedication is apparent in numerous facets of the hotel experience. Receptionists are noted for their kindness and responsiveness, often speaking multiple languages including English, which greatly assists international visitors. The cleaning staff and room attendants are praised for their thoroughness and attentiveness, contributing to the overall comfort of the stay.
In the hotel's dining areas, the personnel stand out for their amiable and professional demeanor, enhancing the dining experience. From the quick service in the parking area to the attentive maids, every interaction reflects a commitment to guest satisfaction.
While most reviews laud the staff, a few indicate areas for potential improvement in service consistency. Nevertheless, the overwhelming majority of feedback highlights a top-notch service standard, supported by the staff's readiness to go the extra mile to ensure a pleasant stay.
In conclusion, the Grand Hotel Lviv Casino & Spa boasts an excellent team that consistently delivers warm, professional service, significantly enhancing the overall guest experience.
Spa
The spa area, which includes a pool, is frequently mentioned as being spacious and well-maintained. Guests note that it provides a great value, even if some find the treatments a bit pricey. The ability to use the spa all day adds to its appeal and minor issues, such as occasionally slippery floors or technical issues, don't seem to overshadow the overall positive experience.
Overall, the spa at Grand Hotel Lviv Casino & Spa is a significant draw for visitors, contributing to the hotel's reputation as one of the best places to stay in the area.
Pool
Family
Business
Accessible
Heated Pool
Indoor Pool
Luxury
Yes, Grand Hotel Lviv Casino & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Grand Hotel Lviv Casino & Spa.
Yes, Grand Hotel Lviv Casino & Spa welcomes dogs.
No, parking facilities aren't available at Grand Hotel Lviv Casino & Spa.
Yes, Grand Hotel Lviv Casino & Spa has a gym.
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