The Chicago Hotel Collection River North
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Summary of reviewsThe Chicago Hotel Collection River North is highly regarded for its excellent, central location, making it a compelling choice for those looking to explore downtown Chicago. Guests appreciate its proximity to various attractions, restaurants, bars and vibrant local shops, as well as convenient access to public transportation like the nearby subway station. The hotel provides an ideal mix of lively urban engagement and a calm retreat with fewer crowds. The stylish design and decor, along with spacious and clean rooms, contribute positively to the visitor experience.
Many guests find the rooms modern, comfortable and uniquely decorated with particularly favorable comments on the coziness of the beds, including King-sized beds and lofted bunks. However, room sizes can be inconsistent with some guests finding their accommodations small and somewhat cramped. While noise can be an issue in rooms near railway tracks, the soundproofing generally mitigates this concern.
Cleanliness is another area where the hotel shines with most reviews highlighting the well-maintained rooms and common areas, clean bathrooms and kitchens. The industrial modern design is frequently praised, adding to the hotel’s appealing and clean environment.
Staff at The Chicago Hotel Collection River North are usually noted for their friendliness and helpfulness, significantly enhancing the stay for many guests. Despite some negative encounters mentioning rude or unprofessional behavior, the predominant sentiment is positive with staff being seen as accommodating and courteous.
Parking presents a mixed experience; while on-site parking is available and convenient, it can be costly and somewhat problematic with reported issues such as discrepancies in pricing and less than ideal parking conditions.
The beds receive exceptional feedback for their comfort, contributing to a restful stay and supported by positive remarks about the bed sheets and overall room coziness.
While the hotel provides many positive experiences, there are some criticisms. Issues such as hidden fees, unmet expectations regarding amenities and sporadically unprofessional staff interactions have been raised. Additionally, some guests felt that the hotel did not deliver adequate value for the price paid, especially considering the mandatory resort fee and limited services like an open cafeteria.
In essence, The Chicago Hotel Collection River North offers a stylish, comfortable and centrally located option for travelers keen on exploring downtown Chicago, despite some areas requiring attention to meet the expectations of all guests.
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Many guests find the rooms modern, comfortable and uniquely decorated with particularly favorable comments on the coziness of the beds, including King-sized beds and lofted bunks. However, room sizes can be inconsistent with some guests finding their accommodations small and somewhat cramped. While noise can be an issue in rooms near railway tracks, the soundproofing generally mitigates this concern.
Cleanliness is another area where the hotel shines with most reviews highlighting the well-maintained rooms and common areas, clean bathrooms and kitchens. The industrial modern design is frequently praised, adding to the hotel’s appealing and clean environment.
Staff at The Chicago Hotel Collection River North are usually noted for their friendliness and helpfulness, significantly enhancing the stay for many guests. Despite some negative encounters mentioning rude or unprofessional behavior, the predominant sentiment is positive with staff being seen as accommodating and courteous.
Parking presents a mixed experience; while on-site parking is available and convenient, it can be costly and somewhat problematic with reported issues such as discrepancies in pricing and less than ideal parking conditions.
The beds receive exceptional feedback for their comfort, contributing to a restful stay and supported by positive remarks about the bed sheets and overall room coziness.
While the hotel provides many positive experiences, there are some criticisms. Issues such as hidden fees, unmet expectations regarding amenities and sporadically unprofessional staff interactions have been raised. Additionally, some guests felt that the hotel did not deliver adequate value for the price paid, especially considering the mandatory resort fee and limited services like an open cafeteria.
In essence, The Chicago Hotel Collection River North offers a stylish, comfortable and centrally located option for travelers keen on exploring downtown Chicago, despite some areas requiring attention to meet the expectations of all guests.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
The Chicago Hotel Collection River North boasts an excellent and central location, making it a practical choice for those looking to explore downtown Chicago. Guests appreciate how close it is to the city center with many noting that it's within walking distance to numerous restaurants, bars and vibrant local shops.
The convenient proximity to public transportation, including the nearby subway station, allows visitors to easily navigate the city and reach various attractions. Despite some rooms being near the railway tracks, effective soundproofing ensures that nighttime noise is not an issue.
Many guests highlighted the strategic positioning of the hotel, emphasizing its ease of access to fun downtown bars and eateries. The property’s location is particularly favored for its closeness to lively areas, yet it still offers a calm retreat with fewer crowds around.
The hotel’s physical design and decor also add to its appeal, creating a stylish and welcoming environment for travelers. The spacious rooms and excellent cleanliness standards, combined with the friendly service from the staff, enhance the overall experience.
In summary, the location of The Chicago Hotel Collection River North is consistently praised for being ideal for both convenience and exploration, making it a standout choice for visitors looking to immerse themselves in the heart of Chicago.
The Chicago Hotel Collection River North boasts a diverse range of room experiences, catering to various preferences and group sizes. The rooms are generally described as clean, modern and spacious with some unique and fun decor that guests find appealing. The beds are notably comfortable, contributing to a cozy atmosphere.
However, there are mixed impressions about room sizes; while some guests enjoyed large and spacious rooms suited for large groups, others found their accommodations to be notably small and narrow with some spaces feeling cramped and dark. The layout of the rooms varies with some suites featuring bunk beds, which guests have appreciated for the added functionality.
Despite the positive comments on design and comfort, there are concerns about certain aspects. Noise appears to be an issue, particularly for rooms adjacent to the tracks and from internal sources like pipes and toilets. Some guests experienced problems with room readiness and cleanliness at check-in and there are mentions of limited amenities, such as the absence of an iron and basic utensils. Additionally, a few rooms had misleading representations in photos and descriptions, did not match the boutique hotel expectations and seemed more aligned with hostel standards.
Overall, while many guests enjoyed the stylish decor and spaciousness of some rooms, the inconsistencies in room size, noise levels and readiness can affect the overall experience.
The beds at The Chicago Hotel Collection River North receive a great deal of praise from guests. Many reviews describe the beds as very comfortable and even highlight specific experiences like the comfort of the King-sized bed and lofted bunks. Guests frequently mention the overall comfort of the beds with some noting that the beds they slept on were among the best they've experienced. Numerous comments also include positive remarks about the bed sheets, adding to the sense of coziness and cleanliness. While there are a couple of mentions of discomfort, the overwhelmingly positive consensus is that the beds at this hotel contribute to a restful and enjoyable stay, complemented by the appealing decor and ambience of the hotel.
The Chicago Hotel Collection River North receives mixed feedback regarding its cleanliness, but several positive points consistently stand out. Most reviewers found the hotel to be clean with many highlighting the clean and comfortable rooms as well as the clean bathrooms and kitchens. Guests frequently described the accommodations as clean, new and comfortable, noting the industrial modern design that adds a unique flair to the facility.
The hotel's clean and cool aesthetic was appreciated, along with its comfortable beds and helpful staff. Many guests loved the style and decor of the building, adding to the overall positive atmosphere. Additionally, the convenient location near the lively area and restaurants was a major plus for visitors.
However, there were a few complaints about cleanliness with some noting dirty floors and stained rugs, which detracted from the overall experience for a few guests.
Despite these occasional issues, the hotel's clean environment, along with its cool and comfortable vibe, make it a notable option for those visiting the area.
The Chicago Hotel Collection River North receives praise for its friendly and helpful staff with many guests highlighting their kindness and accommodating nature. Visitors frequently mention that the staff was super friendly and amazing, making them feel well-cared for, especially with Matthew being notably kind and helpful. The attentive service extends to check-in and housekeeping, which guests found efficient and polite.
However, there are some inconsistencies in staff behavior with certain reviews mentioning rude or unprofessional interactions. Some guests experienced poor communication and a lack of presence at the front desk, especially during check-outs or when issues arose, leading to frustration. Despite these occasional lapses, the overall sentiment leans towards positive interactions with many guests appreciating the friendly atmosphere and helpful assistance during their stay.
For travelers considering a stay at The Chicago Hotel Collection River North, the parking situation offers a mix of conveniences and challenges. Guests appreciate that the parking is available right outside the hotel, providing a sense of convenience for those arriving by car. The proximity of a parking lot next to the hotel adds to the accessibility with the option to use an app for easy access during their stay.
However, several guests have noted that the parking can be a bit pricey with fees reaching upwards of $50 plus taxes and some have experienced discrepancies between advertised rates and actual costs. The hotel charges around $35 per night if guests use their designated parking, but this area is directly under an elevated train track, which some might find less appealing.
It's important to be aware that the parking area has been described as a little sketchy with instances of broken glass and rocks on the ground. Additionally, some visitors have found the parking options fairly limited and not adequately communicated before arrival, leading to some confusion and frustration.
Despite these challenges, the central location of the hotel in River North remains a significant draw, balancing out some of the parking concerns for many visitors.
The Chicago Hotel Collection River North presents itself with a modern, upscale hostel-like vibe but unfortunately fails to meet expectations in several critical areas. Guests have expressed dissatisfaction with hidden fees, especially the mandatory resort fee, which they found to be unjustified given the lack of corresponding services like an open cafeteria. Promised amenities and parking were often unavailable, leading to frustration due to unmet expectations. Several guests highlighted the excessive costs in relation to the value provided with some describing the overall experience as below par for the price. Issues with unprofessional and hostile desk staff added to the negative aspects of their stay. Moreover, some felt misled by discount packages that turned out to be non-existent. There is a consensus among reviewers advising against booking at this establishment.
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Location
The convenient proximity to public transportation, including the nearby subway station, allows visitors to easily navigate the city and reach various attractions. Despite some rooms being near the railway tracks, effective soundproofing ensures that nighttime noise is not an issue.
Many guests highlighted the strategic positioning of the hotel, emphasizing its ease of access to fun downtown bars and eateries. The property’s location is particularly favored for its closeness to lively areas, yet it still offers a calm retreat with fewer crowds around.
The hotel’s physical design and decor also add to its appeal, creating a stylish and welcoming environment for travelers. The spacious rooms and excellent cleanliness standards, combined with the friendly service from the staff, enhance the overall experience.
In summary, the location of The Chicago Hotel Collection River North is consistently praised for being ideal for both convenience and exploration, making it a standout choice for visitors looking to immerse themselves in the heart of Chicago.
Rooms
However, there are mixed impressions about room sizes; while some guests enjoyed large and spacious rooms suited for large groups, others found their accommodations to be notably small and narrow with some spaces feeling cramped and dark. The layout of the rooms varies with some suites featuring bunk beds, which guests have appreciated for the added functionality.
Despite the positive comments on design and comfort, there are concerns about certain aspects. Noise appears to be an issue, particularly for rooms adjacent to the tracks and from internal sources like pipes and toilets. Some guests experienced problems with room readiness and cleanliness at check-in and there are mentions of limited amenities, such as the absence of an iron and basic utensils. Additionally, a few rooms had misleading representations in photos and descriptions, did not match the boutique hotel expectations and seemed more aligned with hostel standards.
Overall, while many guests enjoyed the stylish decor and spaciousness of some rooms, the inconsistencies in room size, noise levels and readiness can affect the overall experience.
Beds
Cleanliness
The hotel's clean and cool aesthetic was appreciated, along with its comfortable beds and helpful staff. Many guests loved the style and decor of the building, adding to the overall positive atmosphere. Additionally, the convenient location near the lively area and restaurants was a major plus for visitors.
However, there were a few complaints about cleanliness with some noting dirty floors and stained rugs, which detracted from the overall experience for a few guests.
Despite these occasional issues, the hotel's clean environment, along with its cool and comfortable vibe, make it a notable option for those visiting the area.
Staff
However, there are some inconsistencies in staff behavior with certain reviews mentioning rude or unprofessional interactions. Some guests experienced poor communication and a lack of presence at the front desk, especially during check-outs or when issues arose, leading to frustration. Despite these occasional lapses, the overall sentiment leans towards positive interactions with many guests appreciating the friendly atmosphere and helpful assistance during their stay.
Parking
However, several guests have noted that the parking can be a bit pricey with fees reaching upwards of $50 plus taxes and some have experienced discrepancies between advertised rates and actual costs. The hotel charges around $35 per night if guests use their designated parking, but this area is directly under an elevated train track, which some might find less appealing.
It's important to be aware that the parking area has been described as a little sketchy with instances of broken glass and rocks on the ground. Additionally, some visitors have found the parking options fairly limited and not adequately communicated before arrival, leading to some confusion and frustration.
Despite these challenges, the central location of the hotel in River North remains a significant draw, balancing out some of the parking concerns for many visitors.
3 Star
No, The Chicago Hotel Collection River North doesn't have any pool.
No, a spa isn't available at The Chicago Hotel Collection River North.
Yes, The Chicago Hotel Collection River North welcomes dogs.
Yes, parking facilities are available at The Chicago Hotel Collection River North.
No, The Chicago Hotel Collection River North doesn't have a gym.
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