Smy Tahona Fuerteventura
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Summary of reviewsSmy Tahona Fuerteventura offers a compelling mix of convenience, relaxation and family-friendly amenities. The hotel's location is highly praised for its centrality, which facilitates easy beach access, shopping and dining. A serene atmosphere and proximity to the airport contribute to a hassle-free travel experience, making it an ideal spot for those seeking a balance of leisure and adventure. The staff enhance this experience with their exceptional kindness and attentiveness, consistently leaving a positive impression on guests.
Breakfast at the hotel receives commendations for its extensive and satisfying selection of fresh, European-standard fare. Highlights include a variety of options like fresh fruits, pancakes and omelets, alongside the professional and hardworking breakfast staff. Although minor criticisms exist regarding menu repetitiveness and occasional cold items, the overall sentiment is enthusiastic.
The dinner service, while more mixed, attracts positive remarks for the quality and care put into the food, offering good value for money. Guests appreciate the variety available, despite some limitations in menu diversity and occasional issues with reheated food and cold dishes. The dedicated dining staff, including noted individuals like Mrs. Rosa, provide attentive service, further enriching the dining experience.
Rooms at Smy Tahona Fuerteventura are spacious and comfortable, but frequently cited as needing modernization. While some guests find their accommodations clean and well-tended, others mention dated furniture, cleanliness issues and discomfort from older mattresses. Despite these drawbacks, the housekeeping staff, led by diligent members like Gladys, receive positive feedback for their efforts.
Cleanliness throughout the hotel is a mixed bag with guests appreciating the well-maintained pool and common areas but pointing out lapses in room and bathroom upkeep. Instances of bugs, dusty rooms and inconsistencies in cleaning routines are noted, though staff friendliness and responsiveness partly mitigate these concerns.
The hotel’s Wi-Fi service faces considerable criticism for its unreliable connectivity, particularly in guest rooms and various hotel areas, marking it as an area for potential improvement.
The multiple pools at the hotel are well-maintained and praised for their enjoyable ambiance and clean facilities. Families especially appreciate the kid-friendly options, though some find the pool water colder than preferred.
Proximity to excellent beaches is a strong point with guests enjoying easy access to lovely seaside spots ideal for swimming. The family-friendly nature of Smy Tahona Fuerteventura is underscored by a variety of activities and facilities for children, making it a popular choice among parents looking for a balanced vacation experience.
Despite mixed reviews on room comfort and Wi-Fi, the positive aspects of Smy Tahona Fuerteventura’s location, staff and family-friendly environment contribute significantly to a memorable stay for many guests.
Categories
Breakfast at the hotel receives commendations for its extensive and satisfying selection of fresh, European-standard fare. Highlights include a variety of options like fresh fruits, pancakes and omelets, alongside the professional and hardworking breakfast staff. Although minor criticisms exist regarding menu repetitiveness and occasional cold items, the overall sentiment is enthusiastic.
The dinner service, while more mixed, attracts positive remarks for the quality and care put into the food, offering good value for money. Guests appreciate the variety available, despite some limitations in menu diversity and occasional issues with reheated food and cold dishes. The dedicated dining staff, including noted individuals like Mrs. Rosa, provide attentive service, further enriching the dining experience.
Rooms at Smy Tahona Fuerteventura are spacious and comfortable, but frequently cited as needing modernization. While some guests find their accommodations clean and well-tended, others mention dated furniture, cleanliness issues and discomfort from older mattresses. Despite these drawbacks, the housekeeping staff, led by diligent members like Gladys, receive positive feedback for their efforts.
Cleanliness throughout the hotel is a mixed bag with guests appreciating the well-maintained pool and common areas but pointing out lapses in room and bathroom upkeep. Instances of bugs, dusty rooms and inconsistencies in cleaning routines are noted, though staff friendliness and responsiveness partly mitigate these concerns.
The hotel’s Wi-Fi service faces considerable criticism for its unreliable connectivity, particularly in guest rooms and various hotel areas, marking it as an area for potential improvement.
The multiple pools at the hotel are well-maintained and praised for their enjoyable ambiance and clean facilities. Families especially appreciate the kid-friendly options, though some find the pool water colder than preferred.
Proximity to excellent beaches is a strong point with guests enjoying easy access to lovely seaside spots ideal for swimming. The family-friendly nature of Smy Tahona Fuerteventura is underscored by a variety of activities and facilities for children, making it a popular choice among parents looking for a balanced vacation experience.
Despite mixed reviews on room comfort and Wi-Fi, the positive aspects of Smy Tahona Fuerteventura’s location, staff and family-friendly environment contribute significantly to a memorable stay for many guests.
Family Friendly Hotel
This hotel is well-situated and offers comfortable accommodations for families. The hotel provides essential amenities and a friendly atmosphere.
Hotel with Free Wi-Fi
Smy Tahona Fuerteventura provides free Wi-Fi. It is known for its comfortable accommodations and convenient location, making it a suitable choice for many visitors.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool for guests. Some information indicates the presence of two freshwater pools, including one suitable for families.
Hotel with Children's Pool
This hotel offers a main swimming pool with a separate children's area and a heated pool, making it a child-friendly environment. It provides a safe and enjoyable space for children to play.
Hotel with All Inclusive Packages
Hotel near The Beach
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Smy Tahona Fuerteventura boasts a prime location that offers the ideal blend of convenience and tranquility. Positioned centrally in the town and close to Castillo Caleta, this hotel allows for effortless exploration of both the northern and southern parts of the island with most attractions being no more than an hour's drive away. Guests can enjoy a brief 5-10 minute walk to the beach, shops and dining areas, making it easy to soak up the sun or indulge in local cuisine.
The hotel sits in a calm and quiet area, providing an excellent environment for relaxation. Moreover, it's just a short journey from the airport, which makes arrival and departure highly convenient. Guests appreciate the clean and welcoming ambiance of the property, complemented by the friendliness and helpfulness of the staff.
This location is notably excellent for visitors looking to mix leisurely beach days with more adventurous island tours. With its strategic position, guests find it perfect for sunbathing by the pool while still being close to essential amenities, including a gym next door. All in all, Smy Tahona Fuerteventura's location has received consistent praise for its convenience, accessibility and serene setting.
The breakfast at Smy Tahona Fuerteventura has received largely positive feedback from guests, although there are a few criticisms. Many guests appreciated the wide variety and quality of the offerings, noting that the breakfast was very good, complete, satisfying and in line with European standards. The breakfast buffet is praised for having a generous selection, from fresh fruits, pancakes and omelettes to fried eggs, sausages, pastries and continental options. Multiple reviewers described the breakfast as excellent, plentiful, fresh and as the best meal of the day.
Guests also highlighted the hardworking and professional staff, adding to the overall positive dining experience. The buffet's wide schedule and diverse menu items were also well-received. However, some reviews pointed out that the breakfast was repetitive with limited changes in the menu, while a few mentioned that certain food items were cold or not to their taste. Despite these minor issues, the general consensus indicates that the breakfast at Smy Tahona Fuerteventura generally meets guests' expectations, providing good value for money.
Dinner at Smy Tahona Fuerteventura has received mixed reviews from guests. Many appreciated the buffet for its good quality and considered it a value for money option with a variety of dishes. Some noted the freshness of the food and the evident care taken by the chef, highlighting certain items like the crepes as standout dishes. Most guests found something to their liking each night, describing the food as good, tasty and meeting expectations.
However, a recurring theme in the reviews was the limited variety of dishes, especially for children and the repetitive nature of the menu. Some guests felt the food was basic with too many starches and fried items and occasionally reheated meals. There were also comments about the food being cold at times. A few guests mentioned that the quality could improve and found the meals unappetizing or not to their preference.
Moreover, some guests noted that the dinner schedule is quite strict, being from 6:30 PM to 8:00 PM and water being the only beverage included with the half-board service was a point of contention. Despite these critiques, service in the dining area, particularly from staff members like Mrs. Rosa, was praised for kindness and attentiveness. Overall, while the buffet might not be gourmet dining, it offers a satisfactory experience for many, especially for those who appreciate variety and value in their holiday meals.
The rooms at Smy Tahona Fuerteventura offer a mix of impressions, leaning towards the need for updates and renovation. While the accommodations are described as spacious and comfortable with some guests appreciating the regular cleaning and efficiency of staff members like Gladys, many felt the rooms were outdated with furniture sometimes over 20 years old.
Cleanliness varied with some guests noting that their rooms were very clean and well-organized, but others pointed out issues such as stained floors, musty smells and general wear and tear. The decor appeared dated to many with comments suggesting that a refresh or refurbishment is necessary. Some rooms were described as spacious and fine for the price, but they often did not match the photos advertised, leading to a sense of neglect and disappointment.
Comfort was another significant issue with many guests finding the beds extremely uncomfortable due to old mattresses with springs sticking out. Some rooms also lacked air conditioning, making them uncomfortably hot, particularly at night. The bathrooms generally needed better maintenance and updating with complaints about sparse furnishings and the overall condition.
In summary, while the size and cleanliness of some rooms at Smy Tahona Fuerteventura met expectations, a prevalent theme among the reviews was the need for significant updating and refurbishing to enhance comfort and align better with guests' expectations.
Smy Tahona Fuerteventura offers a mix of experiences when it comes to their beds. Some guests found the beds to be big, comfy and even very comfortable, which suggests that there can be a satisfactory sleeping experience here. However, the majority of the feedback indicates significant room for improvement. Many reviews mention issues with uncomfortable spring mattresses that are quite worn out. Some guests noted that they could feel the springs, contributing to poor sleep quality, while others described the beds as either very hard or too thin. There were also concerns about the cleanliness and condition of the bed sheets and covers with mentions of torn bedding and even dirty bed covers. The decor in the rooms also seems dated and could use an update, according to some feedback. Overall, while there are pockets of positive experiences, the general consensus is that the mattresses and bedding require significant upgrades to ensure a more consistent level of comfort and cleanliness for all guests.
Smy Tahona Fuerteventura presents a mixed experience when it comes to cleanliness. Some guests applauded the hotel for having clean, renovated rooms and for maintaining high cleanliness standards with spaces being tidied up daily. The pool and common areas were often noted as clean and well-maintained, which contributed to an overall positive environment for relaxation.
However, there were several concerns that mar the experience. Multiple reviews mentioned issues with unclean bathrooms, lack of regular towel changes and rooms that appeared dusty and damp. Guests also reported sightings of bugs, including ants and cockroaches and some mentioned cobwebs and little flies in the rooms, indicative of prolonged neglect. The cleanliness in some apartments seemed almost nonexistent, exacerbated by evidence that they might have been closed for a long time.
Some guests found the rooms outdated and in dire need of deeper cleaning with floors and entrances being particularly dirty. The bathrooms especially were a frequent point of complaint with many noting they were old and not sufficiently prioritized for renovation. Despite the housekeeping staff being friendly and responsive, the cleaning routines seemed inconsistent with notable lapses such as dirty bedsheets, untidy floors and overall poor sanitation standards in certain areas.
On a positive note, the friendliness and helpfulness of the staff, especially in the housekeeping department, were often highlighted as a redeeming factor. Despite the mixed reviews on cleanliness, the staff's dedication played a crucial role in ensuring some level of guest satisfaction.
The staff at Smy Tahona Fuerteventura consistently receive high praise for their friendliness, attentiveness and professionalism. Guests frequently highlight the helpfulness and charisma of all team members, from the reception to the restaurant areas. The reception staff particularly stand out for their pleasant demeanor and willingness to assist, contributing to a positive overall experience.
Visitors commend the hotel staff for their hard work and dedication to pleasing guests, describing them as fantastic and kind. Words like kind, courteous and hardworking frequently appear in guest feedback, indicating a consistently high level of customer service. Specific mentions include exceptional individuals like Kelly from the animation team and an Italian man at reception, who left a lasting impression on guests.
While the majority of reviews are overwhelmingly positive, a minority of guests did report experiencing rudeness or intrusive behavior from staff. Despite this, the general sentiment reflects that the hotel’s staff are a major asset to the guest experience, going above and beyond to ensure a pleasant stay. Overall, the kindness, attentiveness and hard work of the Smy Tahona Fuerteventura staff significantly enhance the guest experience.
The reviews about the Wi-Fi at 'Smy Tahona Fuerteventura' are mainly negative, highlighting significant connectivity issues. Guests experienced a lack of Wi-Fi in multiple areas of the hotel, including rooms, the hotel park and the pool bar, contradicting the hotel's advertisement of room Wi-Fi. Although in some areas like the lobby and pool, the Wi-Fi was described as acceptable, it failed to meet expectations overall. Many guests expressed frustration with the unreliable service, which impacted their stay, especially for those needing internet access for work. Despite these concerns, some positive notes mention that Wi-Fi was generally included. The hotel may benefit from enhancing its Wi-Fi service to better align with guest expectations and advertised amenities.
Smy Tahona Fuerteventura offers a mixed experience in its pool area, combining several positive elements that guests appreciate. The swimming pool is frequently described as clean, pleasant and visually appealing, contributing to a relaxed and enjoyable atmosphere. The multiple pools on the property, including a notable heated pool, cater to various preferences and the presence of a kid-friendly option is an added bonus for families. Guests often highlight the well-maintained pool areas and commend the attentive lifeguard service.
Despite these positive notes, some reviews mention issues with the temperature of the water with several guests finding it very cold. There is also mention of the bottom of the pool needing a thorough cleaning. Compliments extend to the pool bar and the overall atmosphere enriched by entertainment and ambient music, making the pool area a central and enjoyable feature for many staying at the hotel. The excellent staff and cleanliness across the facilities further enhance the guest experience around the pool. However, it is worth noting a discrepancy regarding the availability of a heated pool, as some guests reported it was not operational outside of January and February.
Smy Tahona Fuerteventura enjoys a prime location, being in close proximity to some of the island's best beaches. The local beach is noted for being lovely and ideal for swimming in the sea. Situated just a 10 to 15-minute walk from the hotel, guests can easily access the promenade as well. The hotel's central location places it conveniently close to various beaches and charming nearby squares, enhancing the overall holiday experience. The Sheraton Hotel's beach is frequently mentioned as a standout in the area. Additionally, the hotel is just a short 10-minute car ride from the airport, making it very accessible for travelers.
Smy Tahona Fuerteventura is a family-friendly destination that caters to a wide range of guests, from older individuals and couples to groups and families with children. Reviewers praise the hotel for its family-friendly atmosphere and highlight its suitability for both short stays and longer family vacations. Guests consistently mention the quality and maintenance of the facilities, making it an ideal spot for families seeking a stress-free holiday.
Parents are particularly delighted with the activities for children. The pool area and terrace bar are well located, allowing families to relax and enjoy their time together. Kids are especially fond of the evening programs provided, which also receive positive feedback from parents who appreciate the engaging and attentive staff.
While the ambiance is likened to that of an aparthotel, offering a balance of communal and private spaces, there are some drawbacks. The hotel can be noisy at times and there have been isolated incidents, such as a smoke alarm needing a new battery, that disrupted sleep. Additionally, it may not be the best choice for those with babies or very young children due to these occasional disturbances.
Overall, Smy Tahona Fuerteventura is highly recommended for families looking for a welcoming and enjoyable vacation spot with plenty of activities to keep both children and adults entertained.
The outdoor pool at Smy Tahona Fuerteventura consistently receives positive feedback from guests. Many highlight the attractiveness of the pool area, noting its appealing ambiance and pleasant surroundings. The pool is described as clean and a focal point of the lovely outdoor areas, complemented by sweet apartments situated around it. Guests also appreciate the bar located near the pool and the overall excellent atmosphere. Additionally, the breathtaking sea view from the pool enhances the experience. However, it is worth noting that a few reviews mention the pool water being cold and instances where it was not clean. Despite these occasional issues, the overall sentiment toward the pool and surrounding outdoor amenities remains very favorable.
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Location
The hotel sits in a calm and quiet area, providing an excellent environment for relaxation. Moreover, it's just a short journey from the airport, which makes arrival and departure highly convenient. Guests appreciate the clean and welcoming ambiance of the property, complemented by the friendliness and helpfulness of the staff.
This location is notably excellent for visitors looking to mix leisurely beach days with more adventurous island tours. With its strategic position, guests find it perfect for sunbathing by the pool while still being close to essential amenities, including a gym next door. All in all, Smy Tahona Fuerteventura's location has received consistent praise for its convenience, accessibility and serene setting.
Breakfast
Guests also highlighted the hardworking and professional staff, adding to the overall positive dining experience. The buffet's wide schedule and diverse menu items were also well-received. However, some reviews pointed out that the breakfast was repetitive with limited changes in the menu, while a few mentioned that certain food items were cold or not to their taste. Despite these minor issues, the general consensus indicates that the breakfast at Smy Tahona Fuerteventura generally meets guests' expectations, providing good value for money.
Dinner
However, a recurring theme in the reviews was the limited variety of dishes, especially for children and the repetitive nature of the menu. Some guests felt the food was basic with too many starches and fried items and occasionally reheated meals. There were also comments about the food being cold at times. A few guests mentioned that the quality could improve and found the meals unappetizing or not to their preference.
Moreover, some guests noted that the dinner schedule is quite strict, being from 6:30 PM to 8:00 PM and water being the only beverage included with the half-board service was a point of contention. Despite these critiques, service in the dining area, particularly from staff members like Mrs. Rosa, was praised for kindness and attentiveness. Overall, while the buffet might not be gourmet dining, it offers a satisfactory experience for many, especially for those who appreciate variety and value in their holiday meals.
Rooms
Cleanliness varied with some guests noting that their rooms were very clean and well-organized, but others pointed out issues such as stained floors, musty smells and general wear and tear. The decor appeared dated to many with comments suggesting that a refresh or refurbishment is necessary. Some rooms were described as spacious and fine for the price, but they often did not match the photos advertised, leading to a sense of neglect and disappointment.
Comfort was another significant issue with many guests finding the beds extremely uncomfortable due to old mattresses with springs sticking out. Some rooms also lacked air conditioning, making them uncomfortably hot, particularly at night. The bathrooms generally needed better maintenance and updating with complaints about sparse furnishings and the overall condition.
In summary, while the size and cleanliness of some rooms at Smy Tahona Fuerteventura met expectations, a prevalent theme among the reviews was the need for significant updating and refurbishing to enhance comfort and align better with guests' expectations.
Beds
Cleanliness
However, there were several concerns that mar the experience. Multiple reviews mentioned issues with unclean bathrooms, lack of regular towel changes and rooms that appeared dusty and damp. Guests also reported sightings of bugs, including ants and cockroaches and some mentioned cobwebs and little flies in the rooms, indicative of prolonged neglect. The cleanliness in some apartments seemed almost nonexistent, exacerbated by evidence that they might have been closed for a long time.
Some guests found the rooms outdated and in dire need of deeper cleaning with floors and entrances being particularly dirty. The bathrooms especially were a frequent point of complaint with many noting they were old and not sufficiently prioritized for renovation. Despite the housekeeping staff being friendly and responsive, the cleaning routines seemed inconsistent with notable lapses such as dirty bedsheets, untidy floors and overall poor sanitation standards in certain areas.
On a positive note, the friendliness and helpfulness of the staff, especially in the housekeeping department, were often highlighted as a redeeming factor. Despite the mixed reviews on cleanliness, the staff's dedication played a crucial role in ensuring some level of guest satisfaction.
Staff
Visitors commend the hotel staff for their hard work and dedication to pleasing guests, describing them as fantastic and kind. Words like kind, courteous and hardworking frequently appear in guest feedback, indicating a consistently high level of customer service. Specific mentions include exceptional individuals like Kelly from the animation team and an Italian man at reception, who left a lasting impression on guests.
While the majority of reviews are overwhelmingly positive, a minority of guests did report experiencing rudeness or intrusive behavior from staff. Despite this, the general sentiment reflects that the hotel’s staff are a major asset to the guest experience, going above and beyond to ensure a pleasant stay. Overall, the kindness, attentiveness and hard work of the Smy Tahona Fuerteventura staff significantly enhance the guest experience.
Wi-Fi
Pool
Despite these positive notes, some reviews mention issues with the temperature of the water with several guests finding it very cold. There is also mention of the bottom of the pool needing a thorough cleaning. Compliments extend to the pool bar and the overall atmosphere enriched by entertainment and ambient music, making the pool area a central and enjoyable feature for many staying at the hotel. The excellent staff and cleanliness across the facilities further enhance the guest experience around the pool. However, it is worth noting a discrepancy regarding the availability of a heated pool, as some guests reported it was not operational outside of January and February.
Beach
Family
Parents are particularly delighted with the activities for children. The pool area and terrace bar are well located, allowing families to relax and enjoy their time together. Kids are especially fond of the evening programs provided, which also receive positive feedback from parents who appreciate the engaging and attentive staff.
While the ambiance is likened to that of an aparthotel, offering a balance of communal and private spaces, there are some drawbacks. The hotel can be noisy at times and there have been isolated incidents, such as a smoke alarm needing a new battery, that disrupted sleep. Additionally, it may not be the best choice for those with babies or very young children due to these occasional disturbances.
Overall, Smy Tahona Fuerteventura is highly recommended for families looking for a welcoming and enjoyable vacation spot with plenty of activities to keep both children and adults entertained.
Outdoor Pool
Yes, Smy Tahona Fuerteventura has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Smy Tahona Fuerteventura.
No, Smy Tahona Fuerteventura doesn't allow dogs.
No, parking facilities aren't available at Smy Tahona Fuerteventura.
No, Smy Tahona Fuerteventura doesn't have a gym.
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