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Brook Mollington Banastre Hotel & Spa

Chester , Parkgate Road, Mollington (Show on Map)

6.1

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Brook Mollington Banastre Hotel & Spa is located in a great spot just two minutes away from Chester city centre, making it a perfect location for exploring the city and nearby attractions. However, the hotel's appearance could use an update and the rooms vary in comfort and quality. Guests had mixed experiences with the breakfast and dinner options, but the staff were accommodating and made a positive contribution to any stay. The spa and leisure facilities received mixed reviews, but the pool area was lovely and relaxing. The hotel offers great parking for guests in addition to a prime location. While the hotel may be suitable for those looking for budget accommodation, some guests felt that it was reflected in the slightly tired nature of the hotel and the service needed significant improvement.
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Categories

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Hotel with Indoor Pool

Room Types

Family Room (2 Adults + 2 Children) This room has an en suite bathroom with bath and shower, and free toiletries. It also features tea/coffee making facilities and a flat-screen TV with satellite channels.

Double Room with Four Poster Bed Featuring period furniture and fittings and views over the grounds and surrounding countryside. This room includes a walk-in shower, two levels and a four-poster bed. There is also a seating area and an flat-screen TV, tea and coffee making facilities and free WiFi is available.

Double Room This room has an en suite bathroom with bath and shower, and free toiletries. It also features tea/coffee making facilities and a flat-screen TV with satellite channels. With a double bed this room also has free WiFi available.

Twin Room This room has an en suite bathroom with bath and shower, and free toiletries. It also features tea/coffee making facilities and a flat-screen TV with satellite channels. With single beds this room also has free WiFi available.

Standard Triple Room The spacious triple room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This triple room has a carpeted floor, heating, a flat-screen TV and garden views.

About Brook Mollington Banastre Hotel & Spa

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Guest Reviews

6.1

Rated

Location

The Brook Mollington Banastre Hotel & Spa is located in a great spot just two minutes away from Chester city centre. Not only is it close to the city's great shopping and dining options, but it's also conveniently located near attractions like the Chester Zoo and Cheshire Oaks. Despite a few guests noting that the hotel's appearance could use an update, its location amidst the beautiful countryside allows for plenty of nice walks and views. Plus with ample car parking available, many visitors found it easy to park upon arrival. Guests also appreciated the Aldi supermarket nearby for any additional needs. Whether you're looking to explore Chester or nearby Liverpool, the location of this hotel couldn't be more perfect.

Breakfast

Guests at Brook Mollington Banastre Hotel & Spa have mixed opinions about the breakfast offered at the hotel. Some guests rave about the breakfast, noting that it was smaczne śniadanie, amazing, lovely and great. Others found the breakfast adequate or even disappointing with limited options, poor to average quality and incomplete cutlery. While the breakfast buffet had a good choice and availability, some guests found that the plates could have been larger and there was no continental choice offered. One common complaint was that the breakfast wasn't always hot and some guests found no attentiveness from the staff. However, those who were satisfied praised the breakfast for being a decent full English breakfast with self-service options. Some guests found the breakfast had good value for money, especially when it was included in a package deal that included entry to the pool and gym or both breakfast and dinner. The quality of the breakfast experience seemed to vary depending on the individual guest's expectations and so it may be a good idea for travelers to temper their expectations of the breakfast when planning their stay at this hotel.

Dinner

Guests at the Brook Mollington Banastre Hotel & Spa had mixed experiences with the hotel's dinner options. While some were impressed with the wonderful food and polite, helpful staff, others found the restaurant menu overpriced for what appeared to be budget fare. Some guests enjoyed the choices on the menu, including steak, chicken, fish, burgers and pizzas, while others found the food to be lacking in taste and quality. Breakfast was hit or miss for guests with some finding it to be the worst breakfast they've had, while others found it to be ok. The atmosphere of the restaurant lacked appeal for some with instrumental Christmas melodies on a loop and lack of consistency in food portions and quality. However, there were also positive reviews of guests who had a very good experience with the evening dinner. Overall, guests had varying encounters with the food and the restaurant, but there were some shining moments for those who enjoyed the meals.

Rooms

The Brook Mollington Banastre Hotel & Spa offers a range of rooms that vary in comfort and quality, according to guest reviews. While some rooms were described as beautiful, spacious and comfortable, others were outdated, shabby and in need of renovation. Many guests also noted issues with the cleanliness of the rooms with reports of mould, stains and unclean cutlery. Some rooms had inadequate amenities, such as no bottled water, limited refreshments tray or a lack of power points. Noise pollution was also a concern, as some guests reported thin walls and noisy neighbouring rooms. Despite these issues, a few guests noted the charm in the dated decor and enjoyed their stay in comfortable and clean rooms. Overall, the hotel is in need of refurbishment and improvement.

Beds

Guests of Brook Mollington Banastre Hotel & Spa have had mixed experiences when it comes to their beds. While some found them clean and comfortable, others reported uncomfortable or even painful sleeping experiences due to sagging mattresses or springs sticking out. Some guests praised the spacious and warm rooms, while others found them outdated and in need of refurbishment. Despite some negative experiences, others had a great night's sleep on super comfy four-poster beds, though some were disappointed that their 'double bed' was actually two old single mattresses pushed together. Some creative guests even resorted to using spare duvets to make their mattresses more comfortable. Overall, guests may want to check the reviews before committing to a stay, especially if they are particular about their bed comfort.

Cleanliness

The cleanliness of Brook Mollington Banastre Hotel & Spa remains a hot topic among guests with some sharing their positive experiences and others expressing disappointment. While some guests describe the hotel as spotlessly clean, others have raised concerns about the state of the rooms and public spaces. Several mentioned dirty glasses, cutlery and plates and a few complained of finding hairs in their breakfast. The spa and leisure facilities also received mixed reviews with some praising the cleanliness and others deeming them dirty and outdated. Overall, guests agree that the hotel could do with a revamp and some much-needed TLC. Despite the mixed reviews, those looking for a budget-friendly stay in Chester may find Brook Mollington Banastre Hotel & Spa worth considering.

Staff

The staff at Brook Mollington Banastre Hotel & Spa are a highlight for many guests with many describing them as friendly, helpful and exceptional. Guests appreciate the efforts made by the Hotel Manager to ensure their stay is comfortable and special. However, some reviews also mention that some staff members can be unhelpful, dismissive or miserable. Others have noticed a shortage of staff resulting in long waits and duties being doubled up. Despite this, guests enjoyed the attentiveness and professionalism of the reception staff and concierge. Female staff members are also recognized for their customer care. Overall, the staff at Brook Mollington Banastre Hotel & Spa are accommodating and make a positive contribution to any stay.

Spa

The spa at Brook Mollington Banastre Hotel & Spa received mixed reviews from guests. Some found it to be good and v enjoyable while others found it to be dilapidated and dirty. The leisure club was highly appreciated with excellent facilities including a good-sized pool, saunas, jacuzzi and even squash courts. However, some guests found the sauna to be small and the steam room to be out of order. Despite this, the pool area was lovely and relaxing. The changing room for the spa was average but the spa treatments disappointed guests who were looking forward to them. Nevertheless, the free spa was a bonus with the gym, spa, etc available to use. Overall, the facilities were excellent with the spa being a great addition to the stay.

Pool

Guests enjoyed the pool and leisure area of the Brook Mollington Banastre Hotel & Spa, which was great for both children and adults to use. Some found the pool nice and warm while others complained it was freezing cold and a few mentioned loose tiles in the swimming pool. However, many praised the jacuzzi next to the pool for its relaxation factor. The pool area was considered lovely and clean with good facilities including saunas and a gym. Changing rooms for the pool were described as cold, but guests appreciated complimentary access to the facilities. Overall, while some guests raised concerns about the pool's maintenance, many enjoyed using it and appreciated the included entry to the leisure club.

Parking

The Brook Mollington Banastre Hotel & Spa is an ideal place to stay in Chester, thanks to its great location with free parking. Guests appreciate the ample amount of parking available with many mentioning the large car park and plenty of spaces. Having the convenience of parking on-site is a bonus for those traveling by car. However, some reviews mention that the outside reception and car park areas could use some cleaning. Overall, the hotel offers great parking for guests in addition to a prime location.

Family

The Brook Mollington Banastre Hotel & Spa is a great choice for families looking for a fun and relaxing getaway. Guests appreciated the hotel's good location and family-friendly atmosphere. The staff were also praised for their friendliness and helpfulness, even accommodating guests' additional requests like travel cots. However, some guests felt that the breakfast options were limited. Nevertheless, those who stayed overnight enjoyed the lovely food and comfortable family rooms. While some guests experienced issues with dampness in their children's rooms, others thought that the layout of their family rooms was excellent. All in all, the hotel seems like a perfect option for a family new year's break, a trip to attend a family wedding or just a fun family vacation.

3 Star

The Brook Mollington Banastre Hotel & Spa is a budget hotel that offers basic facilities and is located in the right spot for Cheshire Oaks and Zoo. However, many guests felt that the hotel was dated and in need of refurbishing. The carpets on the corridors were old and the rooms looked a bit rundown. The hotel offers dear prices for drinks and food, which may not provide good value for money. Some guests were disappointed with the service and felt that the hotel needed significant improvement. Although the hotel was not cheap at £90/night, some guests felt that it was reflected in the slightly tired nature of the hotel. While the rooms were adequate, many guests noted that they were quite dated when compared to budget hotel chains. Some guests had stayed three years ago and indicated that they would not be returning and others won't recommend the hotel. Ultimately, the Brook Mollington Banastre Hotel & Spa may be suitable for those looking for budget accommodation but are not expecting much in terms of service or updated facilities.

Yes, Brook Mollington Banastre Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Brook Mollington Banastre Hotel & Spa.

Yes, Brook Mollington Banastre Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Brook Mollington Banastre Hotel & Spa.

No, Brook Mollington Banastre Hotel & Spa doesn't have a gym.

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