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Summary of reviewsNestled in a stunning setting among vast, well-maintained grounds, Cally Palace Hotel & Golf Course offers guests a tranquil retreat surrounded by beautiful scenery and serene landscapes. The hotel’s excellent and quiet location is ideal for exploring the natural beauty of the Galloway region, providing opportunities for relaxing walks and various outdoor activities. The period features and beautifully restored structure create a dreamlike escape that feels away from the beaten path yet easily accessible.
The breakfast experience at Cally Palace is generally positive with many guests praising the variety and quality of offerings and attentive and friendly staff contributing to the enjoyment. However, some notable criticisms include issues with food temperature and a lack of replenishment.
Dinner at the hotel is often described as delightful with many guests appreciating the excellent food and exceptional service. Although some reviews pointed out inconsistencies in the menu and a desire for more diverse options, positive comments heavily outweigh the negatives, presenting a promising dining experience.
Rooms at Cally Palace are spacious and comfortable, often praised for their cleanliness, large double beds and beautiful views. Despite some decor and furnishings feeling dated, the overall sentiment is positive with room service receiving high praise.
Cleanliness is a standout feature of Cally Palace with guests frequently noting immaculate conditions throughout the hotel, including rooms, pool areas and leisure facilities. Minor issues are occasionally mentioned, but housekeeping standards are generally excellent.
The hotel staff are widely praised for their exceptional friendliness, professionalism and attentiveness, significantly contributing to positive guest experiences. Some feedback indicates room for improvement with the reception team, but the majority of interactions are favorable.
Wi-fi service at the hotel receives mixed reviews with some guests praising good connectivity while others report slow speeds and patchy reception. This area could benefit from significant improvements.
The gym facilities receive mixed feedback; while the cleanliness and maintenance are appreciated, issues with equipment functionality and space are noted. The broader leisure center, featuring a pool, jacuzzi and sauna, is well-received.
The pool is a key highlight, praised for its cleanliness, warmth and relaxing atmosphere. Some minor issues are mentioned, but the general consensus is very positive.
Parking at the hotel is generally well-received with ample, secure and clean parking available. Some suggestions include adding EV chargers, but overall, guests are pleased with the convenience and security of the parking facilities.
Cally Palace is highly regarded as a family-friendly destination, offering spacious family suites and a relaxed atmosphere. The extensive grounds provide a safe environment for children and the friendly staff enhance the overall experience for families.
For golf enthusiasts, the hotel's 18-hole golf course is a major draw, providing a serene environment with abundant wildlife. Despite occasional weather challenges, the golf course maintains its appeal, making it an attractive feature for guests.
Overall, Cally Palace Hotel & Golf Course is praised for its beautiful location, excellent service, comfortable accommodations and relaxing amenities, making it a great destination for a tranquil getaway, family vacation or golf retreat.
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