Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsQuartano Suites by Heliessa, Adults Only is a charming Greek residence that offers an authentic Greek experience. The hotel's location is ideal with guests praising its proximity to Naousa town center and the convenience of a nearby bus stop. The buffet-style breakfast is exceptional with a great variety of options and delicious food. The rooms are clean, spacious and nicely decorated with some offering direct access to the pool. The hotel's cleanliness is highly praised with guests appreciating the well-maintained pool and outdoor area. The staff is amazing with reception staff noted for their friendliness and helpfulness. The pool area is a major highlight with guests enjoying the comfortable beanbag beds and pool bar. Overall, Heliessa is a fantastic choice for a relaxing and authentic Greek vacation. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Size of the spa facilities: Outdoor area: 60 m2 (646 ft2)
Spa facilities:
Outdoor pool(s) - Number: 1
Cost for using spa facilities:Free for guests
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by Quartano Suites by Heliessa, Adults Only
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do you ensure contactless check-in/check-out? Yes, by using an app
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 16:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Πλάνο διαχείρισης σύμφωνο με τις οδηγιες (ΦΕΚ) του υπουργείου τουρισμού
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 03/06/2020
Answers last updated by Quartano Suites by Heliessa, Adults Only
Suite with Private PoolThis suite offers a pool with a view. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. The spacious suite provides a minibar, a coffee machine, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.
Junior Suite with Private PoolThe pool with a view is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.
Executive SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with garden views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
9.8
Excellent
Location
Heliessa Adults Only (13+) boasts a perfect location that many guests have raved about in their reviews. The hotel is situated within walking distance to the Naousa town center, putting guests in close proximity to bars, restaurants and shops. Many guests have praised the great distance from town with some saying it's just a short 5-10 minute walk away. In addition, the hotel is conveniently located near a bus stop, making it easy for guests to explore the surrounding areas. Overall, guests have found the hotel's location to be ideal with many describing it as excellent, great and perfect.
Breakfast
Guests have raved about the breakfast at Heliessa, Adults Only resort with exceptional and excellent reviews for their offerings. The buffet-style breakfast boasts a great variety of options, including authentic local dishes as well as traditional euro/American breakfast options. Guests have been delighted by the home-made, good quality products and delicious food. Many have praised the staff's helpfulness and the option to have breakfast delivered to their room. While there have been a few criticisms about limited options and disappointing deliveries, overall, guests have had a fantastically tasty start to their days at Heliessa.
Rooms
Quartano Suites by Heliessa, Adults Only is an adorable classic Greek residence that offers an authentic Greek experience. The rooms are very nice, clean and spacious - bigger than expected. Although some reviews suggest that the rooms are a little dated or worn down, they are nicely decorated with fresh furnishings. The hotel amenities are also very clean. Some guests enjoyed their private lounge area that had direct access to the pool, while others were impressed with the view of the pool from their rooms. While some reviews mentioned a lack of maintenance and outdated decor, the overwhelming majority found the rooms to be clean and comfortable. Some reviews suggested that the bathrooms could be a bit small or uncomfortable, but overall, the comodita’ della stanza is praised by many. Ultimately, the reviews highlight that the hotel's rooms are functional and have everything one needs and often look better in person than in photos.
Cleanliness
Guests of Heliessa, Adults Only (13 ) have praised the hotel for its cleanliness. Many guests describe the rooms and hotel amenities as very clean and some even mention that their rooms were cleaned during breakfast. The pool and outdoor area were also complimented for being well-maintained and clean with one guest calling it a "big plus". Additionally, guests appreciated the quiet and peaceful atmosphere of the hotel. While there were a few negative comments about old and tired decor, as well as some mold and sewage smells in certain rooms, overall, the hotel's cleanliness was highly praised. The hotel was also noted to be adhering to COVID-19 hygiene measures for the safety of its guests.
Staff
If you're looking for a hotel with great staff, look no further than Heliessa, Adults Only (13). The reception staff is particularly noted for their friendliness and helpfulness, always ready with a smile. The staff are excellent, very professional and always happy to assist with any needs or requests. Special mentions go to Konstantina, who is described as a wonderful hostess and Koni, who is much loved by guests. The staff are polite, accommodating and attentive to detail and they make all guests feel welcome. In fact, many guests comment on the kindness and professionalism of the staff, who are always happy to help with anything from sightseeing recommendations to scooter rental. The hotel owner is also noted for her courteousness and helpfulness. The breakfast staff are particularly friendly and the family who runs the hotel is always available to assist guests. Overall, the staff at Heliessa are truly amazing - it's no wonder guests come back time and again.
Pool
The pool area at Quartano Suites by Heliessa, Adults Only received rave reviews from guests. Many enjoyed spending time lounging by the pool and hanging out at the pool bar after a day at the beach. Guests found the pool to be a pleasant and lovely spot and the pool and reception staff received high praise. The pool itself was described as great, clean and with good facilities, including super comfy beanbag beds. Some guests particularly enjoyed their pool view room. While there were a few reviews mentioning minor issues such as the water being cold or green patches in the pool, overall, guests found the pool to be a major highlight of their stay. Plus with the hotel's central location, guests could easily explore Naousa's charming corners as well.
Yes, Quartano Suites by Heliessa, Adults Only has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Quartano Suites by Heliessa, Adults Only. For more information, read the answers to the Spa questionnaire
No, Quartano Suites by Heliessa, Adults Only doesn't allow dogs.
Yes, parking facilities are available at Quartano Suites by Heliessa, Adults Only.
No, Quartano Suites by Heliessa, Adults Only doesn't have a gym.