Hotel Rancho Encantado
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Summary of reviewsHotel Rancho Encantado is a remarkable destination set on the enchanting edge of Bacalar Lagoon, offering guests breathtaking views and a peaceful retreat surrounded by lush greenery. This serene setting is perfect for relaxation, with direct access to the lagoon's turquoise waters for swimming and water activities. The hotel maintains its charm and privacy, conveniently located a short drive from downtown Bacalar. Guests frequently commend the high-quality facilities and the friendly, attentive staff that enhances the natural beauty of the location.
The dining experiences at Hotel Rancho Encantado are highly praised, with breakfast and dinner offering delicious options enjoyed alongside stunning lagoon views. Although some guests feel that breakfast could offer more variety, the quality of food remains impressive. Dinner features standout dishes like cochinita pibil and ceviche, with meals appreciated for their freshness and reasonable prices.
Accommodations are spacious, comfortable, and frequently lauded for cleanliness. Many rooms offer stunning views of the lagoon, with rustic Mexican decor adding to the tranquil atmosphere. Though some rooms lack natural light and air conditioning, the overall experience is positive, with practical amenities ensuring a pleasant stay. The hotel's cleanliness is consistently highlighted, with both rooms and facilities maintained to a high standard.
The staff at Hotel Rancho Encantado receive exceptional praise for their warm and attentive service, making guests feel welcomed and well-cared-for throughout their stay. The spa, featuring skilled therapists and luxurious treatments, contributes to guests' relaxation. While internet access is limited to public areas, the Wi-Fi provides adequate connectivity for most needs.
The hotel's pool and jacuzzi area, though occasionally noted for cooler water temperatures, offer a delightful space to unwind alongside the lagoon. Family-friendly amenities, such as spacious rooms and various activities, make the hotel an excellent choice for families seeking relaxation. Despite mixed reviews on bed comfort, the overall accommodations and beautiful location contribute to a highly positive guest experience.
In summary, Hotel Rancho Encantado delivers a harmonious blend of comfort and nature, making it a magnificent place to unwind. Its serene setting, exceptional staff, and thoughtful amenities create a memorable stay for couples and families alike.
Categories
The dining experiences at Hotel Rancho Encantado are highly praised, with breakfast and dinner offering delicious options enjoyed alongside stunning lagoon views. Although some guests feel that breakfast could offer more variety, the quality of food remains impressive. Dinner features standout dishes like cochinita pibil and ceviche, with meals appreciated for their freshness and reasonable prices.
Accommodations are spacious, comfortable, and frequently lauded for cleanliness. Many rooms offer stunning views of the lagoon, with rustic Mexican decor adding to the tranquil atmosphere. Though some rooms lack natural light and air conditioning, the overall experience is positive, with practical amenities ensuring a pleasant stay. The hotel's cleanliness is consistently highlighted, with both rooms and facilities maintained to a high standard.
The staff at Hotel Rancho Encantado receive exceptional praise for their warm and attentive service, making guests feel welcomed and well-cared-for throughout their stay. The spa, featuring skilled therapists and luxurious treatments, contributes to guests' relaxation. While internet access is limited to public areas, the Wi-Fi provides adequate connectivity for most needs.
The hotel's pool and jacuzzi area, though occasionally noted for cooler water temperatures, offer a delightful space to unwind alongside the lagoon. Family-friendly amenities, such as spacious rooms and various activities, make the hotel an excellent choice for families seeking relaxation. Despite mixed reviews on bed comfort, the overall accommodations and beautiful location contribute to a highly positive guest experience.
In summary, Hotel Rancho Encantado delivers a harmonious blend of comfort and nature, making it a magnificent place to unwind. Its serene setting, exceptional staff, and thoughtful amenities create a memorable stay for couples and families alike.
Hotel Taking Steps Towards Sustainability
This ecological hotel features rooms designed with an ecological perspective. Its restaurant uses fresh, locally sourced ingredients.
Hotel for Honeymoon
This enchanting eco-lodge is nestled amidst thick vegetation and overlooks Lake Bacalar. Chic cabins feature terracotta tiled floors, muslin-draped beds, and whitewashed walls. The hotel offers plenty of hammocks, a spa, and utter tranquility, ensuring a restful stay.
Hotel with Spa
This hotel features the Elixir Spa, offering treatments and body massages using the healing properties of Bacalar Lagoon. Guests can relax in an over-water bungalow on the lake and enjoy a warm hydromassage tub facing the lagoon. Certified therapists provide a range of treatment options.
Family Friendly Hotel
The hotel's access to a private beach and full-service spa provides options for both relaxation and recreation. The availability of spacious rooms, including those with kitchens, enhances comfort and convenience for families.
Romantic Hotel
This hotel is an oasis with a waterfront location, an on-site pool, a restaurant, and dock facilities. It also offers couples treatment rooms, body treatments, body wraps, and body scrubs.
Hotel with Swimming Pool
This hotel features an outdoor swimming pool. It has a waterfront location with dock facilities. It is an oasis on the lake.
Outdoor Pool
Hotel with Parking
Hotel Rancho Encantado offers free parking to its guests. It is a 4-star hotel with a private beach and spa.
Small Hotel
An enchanting eco-lodge nestled amidst thick vegetation overlooking Lake Bacalar. Its chic cabins feature terracotta tiled floors and muslin-draped beds, ensuring a restful and tranquil stay.
Hotel for Yoga
The name 'Rancho Encantado' suggests a focus on providing a serene and nature-oriented experience. This type of hotel often includes yoga and meditation as part of its offerings, allowing guests to connect with nature and find inner peace.
4-Star Hotel
This hotel is located at the beautiful Laguna Bacalar and has a lovely restaurant/terrace. Guests can enjoy tours across the laguna, stand-up paddleboarding, or relax in hammocks at the jetty.
Hotel with Outdoor Pool
This hotel provides a remarkable destination on the edge of Bacalar Lagoon, offering breathtaking views and a peaceful retreat. It features an outdoor pool and direct access to the lagoon for swimming and water activities.
Luxury Hotel
Guest Reviews
Hotel Rancho Encantado is set in an enchanting location on the edge of Bacalar Lagoon, offering guests breathtaking views and a serene atmosphere. The hotel's position allows for direct access to the stunning turquoise waters, making it a perfect spot for swimming and water activities. The property is beautifully immersed in a lush, green setting that provides an ideal balance between tranquility and nature. Guests appreciate the hotel's proximity to the lagoon, with many rooms and bungalows providing exceptional lake views and private access to the water. The peaceful surroundings are an excellent getaway for couples and families seeking relaxation away from the hustle and bustle of busy tourist areas. Despite its secluded feel, the hotel is conveniently located just a short drive from downtown Bacalar, making it accessible while maintaining its charm and privacy. The staff receive high praise for their friendliness and service, complementing the high-quality facilities designed to enhance the natural beauty of the location. With a private dock, kayaks, and eco-friendly practices, Hotel Rancho Encantado offers a harmonious blend of comfort and nature, making it a truly magnificent place to unwind.
At Hotel Rancho Encantado, breakfast is a noteworthy experience that pairs delicious flavors with picturesque views. Though some guests mention that the breakfast can be slow and lacks extensive variety, many rave about the delicious and high-quality food options available. Guests often highlight the fantastic breakfast location by the lake, offering a serene setting that enhances the dining experience. The menu, while varied and plentiful, is described by some as needing more light options and creativity. Bread and jams receive special commendation for their delightful taste, and there are numerous options to choose from, ensuring you don't eat the same thing every day. Freshly made bread and unlimited coffee add to the appeal. An à la carte breakfast is provided, and though included breakfasts sometimes come at a cost and may not cover everything you desire, guests can indulge in a hearty and tasty meal that many find very satisfying. While suggestions for a buffet-style breakfast appear, the quality of the food generally satisfies those looking for a delicious start to the day, creating an enjoyable and memorable feature of their stay at this charming hotel.
Hotel Rancho Encantado offers a dining experience that has left a positive impression on many guests. The food is consistently praised as delicious, with standout dishes such as cochinita pibil, tuna toast, and octopus, alongside a superb ceviche and fish. The restaurant provides a wonderful setting, with a view of the lagoon that adds an exquisite backdrop to meals. Diners appreciate the restaurant's reasonable prices and the fact that meals are made fresh to order. The service is frequently mentioned as very good, with the chef personally ensuring that guests are well taken care of. Despite some mixed feedback on the variety and consistency of the menu, and occasional comments about the restaurant staff being less cordial, the overall impression is that the hotel restaurant delivers excellent food with a pleasant ambience. Many guests recommend visiting for its fantastic culinary offerings, splendid lagoon view, and attentive service.
Hotel Rancho Encantado offers a delightful escape with its spacious and well-maintained accommodations. Guests repeatedly emphasize the large, clean, and comfortable rooms, many of which offer stunning views of the lagoon. The picturesque setting, coupled with tasteful and rustic Mexican decor, provides a tranquil and pleasant atmosphere. The cabanas and bungalows are particularly praised for their generous size and proximity to the water, making them a serene choice for travelers seeking relaxation.
Despite some rooms lacking natural light and air conditioning, the overall experience remains positive, with guests appreciating the blend of rustic charm and modern comforts. Rooms come equipped with practical amenities, including mosquito nets and treated tap water, ensuring a comfortable stay. Many accommodations feature private terraces, allowing guests to soak up the natural beauty and enjoy the peaceful surroundings. Whether opting for a garden view, a suite with a private dock, or a bungalow by the lake, visitors are treated to a tranquil getaway at this beautiful location.
Guests at Hotel Rancho Encantado have mixed feelings about the beds, with many praising them for their comfort and size. Comfortable beds and very comfortable pillows are frequently highlighted, with some guests noting large beds as a plus. However, others have found the beds too hard or small, particularly when compared to European standards. While some describe the beds as very comfortable, several reviews mention issues with the mattresses moving or being too firm, which has impacted their sleep quality. Additionally, the children's beds, which are essentially converted sofas, are noted as being less comfortable. Despite the varying opinions on bed comfort, guests generally agree that the rooms and bungalows are very comfortable and clean, providing a pleasing experience overall. The hotel's beautiful location and nice outdoor spaces, especially those with views of the lagoon, also contribute positively to guests' stays.
Hotel Rancho Encantado boasts an outstanding level of cleanliness, as echoed by numerous guest reviews. The rooms are consistently praised for being very clean, comfortable, and spacious, often featuring thoughtful touches like small refrigerators and drinking water. Guests frequently note the impeccable state of the accommodation, with many delighted by the spotless condition that contributes to a peaceful and relaxing stay.
The facilities, although showing some signs of aging, are well-maintained and kept pristine, ensuring a pleasant experience throughout the complex. The hotel premises, including the picturesque gardens and enchanting lagoon views, are described as clean and beautifully maintained. This cleanliness extends to delightful amenities such as the private deck and jetty, which offer serene access to the lagoon.
The dedicated staff further enhances the cleanliness experience, attending to rooms and grounds with care, resulting in a consistently high level of service. The dining areas and food service also receive commendations for their simple yet high-quality offerings.
Despite isolated remarks about maintenance and price, the overall sentiment is of a welcoming environment characterized by high standards of cleanliness, making for a tranquil, inviting stay at this charming, dreamlike property along the lagoon.
Hotel Rancho Encantado has garnered attention for its exceptional staff, consistently praised across numerous guest reviews. The staff is characterized by their warmth, friendliness, and attentiveness, creating an environment where guests feel at home. Specific members like Alexander and Arianna have been highlighted for their remarkable service and proficiency, with Franco-Mexican colleague Luis also being noted for his ability to speak French, adding a welcoming touch for international visitors.
The level of service provided by the staff is described as being above standard, going above and beyond expectations not only through attentive care but also by offering practical solutions like coordinating activities and car rentals. The courteous and helpful nature of the team extends throughout the facility, from receptionists to restaurant staff, ensuring every guest interaction is pleasant and efficient.
Despite a few mentions of less friendly service from certain staff members, overall feedback reflects a team that is committed, passionate, and attentive to guests' needs. From the moment of arrival, guests are greeted with a warm welcome and a personal tour, setting the tone for a delightful stay. The attentive and professional staff make Rancho Encantado a destination where the service is impeccable, the hospitality genuine, and the atmosphere overwhelmingly positive.
Visitors to Hotel Rancho Encantado can enjoy excellent internet signals in certain parts of the property, offering high-speed connectivity suitable for those needing to work while enjoying their stay. Wi-Fi is accessible in public areas such as the restaurant and lobby, ensuring guests remain connected during meals or while lounging in these communal spaces. However, it is important to note that internet access is not available in the rooms, which might pose a challenge for those who prefer working from or relaxing with internet access in their accommodations. While the internet quality can be variable, with instances of weak signals or service outages at times, overall, the hotel provides a functional solution for guests to stay online in designated areas. Adjustments or improvements to expand Wi-Fi coverage could enhance the experience, perhaps extending this convenience to private rooms in the future.
Hotel Rancho Encantado offers a spa experience that leaves guests thoroughly impressed and rejuvenated. The massage services, provided by a highly skilled therapist named Pablo, are particularly noteworthy, helping guests to melt away stress with high-quality treatments. The spa, lauded for its excellent service and peaceful ambiance, is situated in a unique location with a glass floor room that overlooks the water, enhancing the relaxation experience. Guests have the convenience of adding spa charges to their room bill for a seamless checkout process. The luxurious jacuzzi and specialized treatments, like the Lomi Lomi massage, receive high recommendations from visitors. The overall attention from the staff is described as phenomenal, and the atmosphere is both inviting and serene, making it a highlight of the hotel stay. Despite minor feedback on the need for better control within the spa, the consensus is that it is an idyllic haven of peace and relaxation.
Hotel Rancho Encantado offers a scenic getaway with a variety of aquatic amenities for relaxation and enjoyment. The property features a delightful swimming pool alongside a hot jacuzzi, creating an inviting atmosphere for guests seeking tranquility. Positioned conveniently next to the picturesque lagoon, the pool area is complemented by hammocks and a lovely dock that enhances the overall experience with opportunities for swimming and lounging in the breeze. While some guests note minor issues regarding pool maintenance, many appreciate the size and cleanliness of both the pool and jacuzzi. Though the water might occasionally feel cooler than desired, the available pool towels and the comfortable surroundings contribute significantly to the hotel's charm. The combination of natural beauty, well-equipped facilities, and recreational options such as available kayaks makes Hotel Rancho Encantado a fine choice for guests looking to unwind in an eco-friendly environment.
Hotel Rancho Encantado is frequently highlighted as an exceptional choice for families seeking a peaceful escape. The location, offering serene views over the freshwater lagoon, adds to its appeal for both relaxation and enjoyment. Families find the lagoon activities, particularly kayaking, to be great fun for the children and a perfect way to engage with the natural surroundings. The spacious family rooms come equipped with sofa beds that can easily accommodate the needs of kids, providing comfort and flexibility. Guests often commend the hotel's welcoming atmosphere, its seamless airport transfer from Chetumal, and the abundance of facilities that make exploring beyond the hotel unnecessary. The superb cabins, some with delightful water access, create a magical setting for families to enjoy. Additionally, children relish the variety of food options including pancakes, yogurt, fruit, and granola offered at the hotel. The staff's dedicated service ensures an excellent experience, making it a highly recommended spot for family vacations aimed at relaxation and escaping daily stress. Despite its family-friendly nature, some guests note that it might not align with those seeking a more romantic experience due to the presence of many families with children. Overall, Hotel Rancho Encantado stands out as an ideal family getaway with superb surroundings and excellent service.
Nestled in the stunning landscape of Bacalar, Hotel Rancho Encantado offers a serene escape with access to the picturesque lagoon. The hotel presents visitors with a range of activities, including kayaks and paddles, making it an ideal spot for those looking to immerse themselves in nature. Guests frequently praise the cleanliness of both the rooms and the entire facility, emphasizing a commitment to impeccable standards. The culinary experiences at the hotel are celebrated for their excellence, with delicious food being a standout feature.
While some reviews mention occasional lapses in service, such as forgotten orders and reservation issues, the overall dining experience, particularly breakfast, is appreciated. Guests find the service to be excellent with the concierge receiving high marks for their dedication. The staff is consistently acknowledged for their efforts in making the stay memorable, adding a personal touch that enhances the experience.
Despite some critiques regarding value for money in relation to claimed star ratings, the hotel's positive attributes - including its unbeatable location and divine ambiance - leave a lasting impression on guests. The sentiment echoed in many reviews is a strong recommendation for the hotel, with many visitors expressing a desire to return to this paradise.
Hotel Rancho Encantado provides a serene and inviting environment that perfectly complements its beautiful surroundings. The outdoor pool area is a highlight, offering stunning views overlooking the lagoon and providing a pleasant space for relaxation. Guests can unwind in the heated jacuzzi or make use of the pool, which is particularly enjoyable for families with children. The well-maintained facilities include hammocks and swings positioned around the property, including on a private dock that offers direct access to the lagoon. This feature enhances the overall experience, with opportunities for swimming and enjoying the tranquil waters. The hotel also boasts a good on-site restaurant, although some guests find it slightly pricey, it offers the convenience of dining close to the pool area. Cleanliness is praised throughout the hotel, ensuring a comfortable stay. Overall, the hotel offers a combination of relaxation and outdoor activities such as kayaking and paddling, making it an attractive choice for those seeking a peaceful getaway with access to nature.
Hotel Rancho Encantado stands as an elegant haven of tranquility on the edge of the stunning Bacalar Lagoon. Guests praise the hotel's beautiful and luxurious facilities, describing the resort as both a high-end destination and a quiet retreat. The spacious suites are meticulously cleaned and comfortably furnished, providing an inviting space to relax. The resort’s private beach and jacuzzi offer spectacular views of the lagoon, allowing guests to enjoy moments of complete intimacy and silence.
The culinary experience is also highly lauded, with the restaurant serving top-quality and upscale dishes that enhance the overall luxurious feel of the stay. Many visitors find the four cheese pizza and jacuzzi to be essential highlights of their visit.
Despite some feedback suggesting that the finishes could be improved and the cost is on the higher side, the overall consensus is that the service is exceptional, with an accommodating staff contributing greatly to the pleasant atmosphere. The resort’s location and thought-out design add to its charm, making it one of the standout choices in Bacalar for those seeking a luxurious escape with great value.
Nestled beside the tranquil shores of a magnificent lagoon, Hotel Rancho Encantado emerges as an idyllic retreat for couples seeking romance and relaxation. Known for its stunning location, the hotel is beautifully designed with cabanas facing the water, creating a serene and picturesque setting. Guests can immerse themselves in the enchanting natural gardens and soak in breathtaking views, especially during sunrise and nighttime.
Couples can enhance their stay with a variety of romantic experiences, including a quintessential romantic dinner by the lagoon, expertly organized by the professional and kind concierge, Alexander. The hotel also surprises its guests with thoughtful gestures, such as offering beautiful bouquets of flowers, adding to the charm and romantic ambiance.
For those looking to unwind, the hotel offers a high-end experience with amenities like a pool and jacuzzi, making it an ideal place to relax for a couple of days. With options like couples massages and cozy spots for intimate conversations over good wine, Rancho Encantado offers a genuine haven of peace and romance, making it a top recommendation for couples trips.
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Location
Breakfast
Dinner
Rooms
Despite some rooms lacking natural light and air conditioning, the overall experience remains positive, with guests appreciating the blend of rustic charm and modern comforts. Rooms come equipped with practical amenities, including mosquito nets and treated tap water, ensuring a comfortable stay. Many accommodations feature private terraces, allowing guests to soak up the natural beauty and enjoy the peaceful surroundings. Whether opting for a garden view, a suite with a private dock, or a bungalow by the lake, visitors are treated to a tranquil getaway at this beautiful location.
Beds
Cleanliness
The facilities, although showing some signs of aging, are well-maintained and kept pristine, ensuring a pleasant experience throughout the complex. The hotel premises, including the picturesque gardens and enchanting lagoon views, are described as clean and beautifully maintained. This cleanliness extends to delightful amenities such as the private deck and jetty, which offer serene access to the lagoon.
The dedicated staff further enhances the cleanliness experience, attending to rooms and grounds with care, resulting in a consistently high level of service. The dining areas and food service also receive commendations for their simple yet high-quality offerings.
Despite isolated remarks about maintenance and price, the overall sentiment is of a welcoming environment characterized by high standards of cleanliness, making for a tranquil, inviting stay at this charming, dreamlike property along the lagoon.
Staff
The level of service provided by the staff is described as being above standard, going above and beyond expectations not only through attentive care but also by offering practical solutions like coordinating activities and car rentals. The courteous and helpful nature of the team extends throughout the facility, from receptionists to restaurant staff, ensuring every guest interaction is pleasant and efficient.
Despite a few mentions of less friendly service from certain staff members, overall feedback reflects a team that is committed, passionate, and attentive to guests' needs. From the moment of arrival, guests are greeted with a warm welcome and a personal tour, setting the tone for a delightful stay. The attentive and professional staff make Rancho Encantado a destination where the service is impeccable, the hospitality genuine, and the atmosphere overwhelmingly positive.
Wi-Fi
Spa
Pool
Family
4 Star
While some reviews mention occasional lapses in service, such as forgotten orders and reservation issues, the overall dining experience, particularly breakfast, is appreciated. Guests find the service to be excellent with the concierge receiving high marks for their dedication. The staff is consistently acknowledged for their efforts in making the stay memorable, adding a personal touch that enhances the experience.
Despite some critiques regarding value for money in relation to claimed star ratings, the hotel's positive attributes - including its unbeatable location and divine ambiance - leave a lasting impression on guests. The sentiment echoed in many reviews is a strong recommendation for the hotel, with many visitors expressing a desire to return to this paradise.
Outdoor Pool
Luxury
The culinary experience is also highly lauded, with the restaurant serving top-quality and upscale dishes that enhance the overall luxurious feel of the stay. Many visitors find the four cheese pizza and jacuzzi to be essential highlights of their visit.
Despite some feedback suggesting that the finishes could be improved and the cost is on the higher side, the overall consensus is that the service is exceptional, with an accommodating staff contributing greatly to the pleasant atmosphere. The resort’s location and thought-out design add to its charm, making it one of the standout choices in Bacalar for those seeking a luxurious escape with great value.
Romantic
Couples can enhance their stay with a variety of romantic experiences, including a quintessential romantic dinner by the lagoon, expertly organized by the professional and kind concierge, Alexander. The hotel also surprises its guests with thoughtful gestures, such as offering beautiful bouquets of flowers, adding to the charm and romantic ambiance.
For those looking to unwind, the hotel offers a high-end experience with amenities like a pool and jacuzzi, making it an ideal place to relax for a couple of days. With options like couples massages and cozy spots for intimate conversations over good wine, Rancho Encantado offers a genuine haven of peace and romance, making it a top recommendation for couples trips.
Yes, Hotel Rancho Encantado has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Rancho Encantado.
No, Hotel Rancho Encantado doesn't allow dogs.
Yes, parking facilities are available at Hotel Rancho Encantado.
No, Hotel Rancho Encantado doesn't have a gym.
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